GRASS VALLEY KMV-3901 Supplement

Installation & Service Manual
M866-9900-118
2018-03-02
KMV-3901/KMV-3911
HIGH QUALITY, ULTRA-FLEXIBLE AND SCALABLE
MULTIVIEWER

2
Notices
Copyright & Trademark Notice
Copyright © 2010–2018, Grass Valley USA, LLC. All rights reserved.
Belden, Belden Sending All The Right Signals, and the Belden logo are trademarks or
registered trademarks of Belden Inc. or its affiliated companies in the United States and
other jurisdictions. Grass Valley, KMV-3911, KMV-3901, Kaleido, Kaleido-X, iControl, and
Densité are trademarks or registered trademarks of Grass Valley USA, LLC. Belden Inc., Grass
Valley USA, LLC, and other parties may also have trademark rights in other terms used
herein.
SD, SDHC and SDXC Logos are trademarks or registered trademarks of SD-3C LLC in the
United States, other countries or both.
Terms and Conditions
Please read the following terms and conditions carefully. By using Kaleido multiviewer
documentation, you agree to the following terms and conditions.
Grass Valley hereby grants permission and license to owners of Kaleido multiviewers to use
their product manuals for their own internal business use. Manuals for Grass Valley
products may not be reproduced or transmitted in any form or by any means, electronic or
mechanical, including photocopying and recording, for any purpose unless specifically
authorized in writing by Grass Valley.
A Grass Valley manual may have been revised to reflect changes made to the product
during its manufacturing life. Thus, different versions of a manual may exist for any given
product. Care should be taken to ensure that one obtains the proper manual version for a
specific product serial number.
Information in this document is subject to change without notice and does not represent a
commitment on the part of Grass Valley.
Warranty information is available from the Legal Terms and Conditions section of Grass
Valley’s website (www.grassvalley.com).
Title KMV-3901/KMV-3911 Installation & Service Manual
Part Number M866-9900-118
Revision 2018-03-02, 18:11

3
KMV-3901/KMV-3911
Installation & Service Manual
Electrostatic Discharge (ESD) Protection
Electrostatic discharge occurs when electronic components are improperly
handled and can result in intermittent failure or complete damage adversely
affecting an electrical circuit. When you remove and replace any card from a frame
always follow ESD-prevention procedures:
• Ensure that the frame is electrically connected to earth ground through the power cord
or any other means if available.
• Wear an ESD wrist strap ensuring that it makes good skin contact. Connect the
grounding clip to an unpainted surface of the chassis frame to safely ground unwanted
ESD voltages. If no wrist strap is available, ground yourself by touching the unpainted
metal part of the chassis.
• For safety, periodically check the resistance value of the antistatic strap, which should
be between 1 and 10 megohms.
• When temporarily storing a card make sure it is placed in an ESD bag.
• Cards in an earth grounded metal frame or casing do not require any special ESD
protection.
Protection contre les décharges électrostatiques (DES)
Une décharge électrostatique peut se produire lorsque des composants
électroniques ne sont pas manipulés de manière adéquate, ce qui peut entraîner
des défaillances intermittentes ou endommager irrémédiablement un circuit
électrique. Au moment de remplacer une carte dans un châssis, prenez toujours les
mesures de protection antistatique appropriées :
• Assurez-vous que le châssis est relié électriquement à la terre par le cordon
d'alimentation ou tout autre moyen disponible.
• Portez un bracelet antistatique et assurez-vous qu'il est bien en contact avec la peau.
Connectez la pince de masse à une surface non peinte du châssis pour détourner à la
terre toute tension électrostatique indésirable. En l’absence de bracelet antistatique,
déchargez l’électricité statique de votre corps en touchant une surface métallique non
peinte du châssis.
• Pour plus de sécurité, vérifiez périodiquement la valeur de résistance du bracelet
antistatique. Elle doit se situer entre 1 et 10 mégohms.
• Si vous devez mettre une carte de côté, assurez-vous de la ranger dans un sac
protecteur antistatique.
• Les cartes qui sont reliées à un châssis ou boîtier métallique mis à la terre ne
nécessitent pas de protection antistatique spéciale.
Recycling
Visit www.grassvalley.com for recycling information.

4
Notices
Electromagnetic Compatibility
This equipment has been tested for verification of compliance with FCC Part15,
Subpart B requirements for class A digital devices.
This equipment has been tested and found to comply with the requirements of the
EMC directive 2014/30/EU:
• EN 55022 Class A radiated and conducted emissions
• EN 61000-3-2 Limits for harmonic current emissions
• EN 61000-3-3 Limitation of voltage changes, voltage fluctuations and flicker
• EN 61000-4-2 Electrostatic discharge immunity
• EN 61000-4-3 Radiated, radio-frequency, electromagnetic field immunity
• EN 61000-4-4 Electrical fast transient/burst immunity
• EN 61000-4-5 Surge transient immunity
• EN 61000-4-6 Conducted disturbances immunity
• EN 61000-4-8 Power frequency magnetic field immunity
• EN 61000-4-11 Voltage dips, short interruptions and voltage variations
immunity
Note: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.

5
Table of Contents
1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Software and Firmware Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Kaleido Software Minimum Version Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Overview of the Kaleido-Modular-X System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Functional Block Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2 Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Getting Organized / Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Required Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Optional Ancillary Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Card Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
CPU Status LED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Boot LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Power LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
SDI LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
USB Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Bridge Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Mechanical Installation of KMV-3901/3911 Cards in the Densité Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3 Multiviewer Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Cabling Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Rear Connector Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Ethernet Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
GPI/RS-422 Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
HDMI Mosaic Output Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
HD-SDI Monitoring Output Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Frame Reference Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Commissioning the Multiviewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4 Frame Control Panel Operation and IP Network Setup . . . . . . . . . . . . . . . 27
Using the Densité Frame Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Navigating the Local Control Panel Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Local Control Panel Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Saving a Restore Point to the Controller’s Non-Volatile Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Networking Essentials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

6
Table of Contents
Assigning an IP Address to Each Device in your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Setting the Multiviewer’s IP addresses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Changing the Multiviewer’s IP Address from the Densité Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Setting a Densité CPU-ETH2 Controller’s IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Setting the Multiviewer’s Time and Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Enabling the Densité Controller’s Restore-Point Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Network Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
TCP/UDP Port Usage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Network Considerations for a Multiviewer Cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
5 System Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
System Requirements for a Client PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Frame Configuration Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Multiviewer Model Representation in XEdit and XAdmin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
XEdit Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Installing Kaleido Software Client Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Installing XEdit from your Multiviewer’s Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Uninstalling XEdit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Installing Router Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Uninstalling Router Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Installing Signal Path Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Uninstalling Signal Path Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Opening XAdmin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Connecting to a Multiviewer with a Different XEdit Version from your PC’s Version . . . . . . . . . . . . . . 55
Ways to Access XAdmin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Opening XAdmin from a Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Opening XAdmin from XEdit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Registering your Multiviewer's Security Credentials with your Browser . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Enabling the Compatibility View in Internet Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
XAdmin Access Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Enabling XAdmin Access Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Changing the XAdmin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Disabling XAdmin Access Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Closing a Password-Protected XAdmin Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Opening Signal Path Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Viewing a Multiviewer’s Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Configuring a Multiviewer’s IP Settings with XAdmin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Remote Control Using iControl. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
KMV-3901/3911 Service Control Panel in iControl. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Layout Controls Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Output Settings Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Network Settings Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Alarm Configuration Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Status Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Info Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Setting the System Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Genlocking the Multiviewer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Configuring the RCP-200 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Configuring the RCP-200’s IP settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

7
KMV-3901/KMV-3911
Installation & Service Manual
Specifying multiviewers for the RCP-200 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Specifying lookup servers for the RCP-200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Logging on to the RCP-200 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Correlating Monitor Wall Destinations and KX Router Logical Routers for the RCP-200 . . . . . . . . . . . 96
Configuring the Kaleido-RCP2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Assigning a static IP address to the Kaleido-RCP2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Selecting a room for the Kaleido-RCP2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Connecting the Kaleido-RCP2 to Other Kaleido Multiviewer Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Logging on to the Kaleido-RCP2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Available Hardware and Software Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Enabling Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
6 Maintenance & Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
System Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Loading a Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Customizing Layouts, Logical Sources, and other Kaleido-IP Elements . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Verifying the Multiviewer’s IP Address and Application Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Changing the Mosaic Output Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Enabling EDID Auto-Detection from the Monitor Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Generating a System Snapshot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Upgrading the Multiviewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Pre-upgrade Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Upgrade Oveview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Upgrading the Multiviewer Using a USB Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Downgrading the Multiviewer System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Troubleshooting with the card's front edge USB connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Dashboard Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Troubleshooting Common Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
7 Configuring a KMV-3901/3911 Cascade . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Physical Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Installing Cascade Bridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Connecting the Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Cascade Configuration in XEdit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Adding Multiviewers to a Cascade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Configuring Cascade Rooms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Configuring Layouts for a Cascade Room. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Repairing a Cascade Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Cascade Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
8 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Video Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

8
Table of Contents
Mosaic Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
GPI I/O . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Video Processing Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Audio Processing Performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Multiviewer Integration with other Systems and Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Optional Drivers for Controlling Routing Devices from the Multiviewer. . . . . . . . . . . . . . . . . . . . . . . . . 133
Optional Drivers for Controlling Tally Interface Devices from the Multiviewer. . . . . . . . . . . . . . . . . . . 135
Optional Drivers for Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Built-in Communications Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Contact Us . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

9
Overview
Welcome to the Kaleido family of multiviewers! This Installation & Service Manual is
designed to help you get your KMV-3901/3911 multiviewer up and running. The following
chapters will guide you through the installation of a KMV-3901/3911 system in its default
configuration. This chapter provides an overview of the KMV-3901/3911 unit.
Kaleido-Modular is the most space and energy efficient multiviewer system, with up to
20 multiviewer outputs per 3RU frame, consuming only 300 Watts in total. It also offers
super silent operation, outstanding picture quality, and expansion up to 288 multiviewer
outputs when connected to an upstream router.
The KMV-3911 multiviewer card is the central building block of the Kaleido-Modular
system. It has replaced the earlier KMV-3901 models. Kaleido-Modular systems are available
in the following sizes: 4 × 1, 4 × 2, 8 × 1, 8 × 2, 12 × 1, 12 × 2, 16 × 1, 16 × 2, 20 × 1, 20 × 2,
24 × 1 and 24 × 2. In addition to the earlier model’s features, the KMV-3911 supports up to
two HD-SDI monitoring outputs.
Related Documentation
Use the following related documentation to configure the multiviewer and to better
understand the features available with this multiviewer. You can obtain the latest product
documentation from the Documentation Library section of Grass Valley’s website
(www.grassvalley.com/docs/multiviewers).
Document Number Title
M770-2800 Kaleido Software User’s Manual
M770-2103 Kaleido Software Release Notes
M770-9904 Kaleido Software Product Comparison Charts
GVB-1-0228B-EN-DS KMV-3901/3911 Datasheet
M770-9905 Kaleido Multiviewers Documentation Resource Guide
M866-9900 KMV-3901/3911 Installation & Service Manual
M866-9904 KMV-3901/3911 Cascade Step-by-Step Configuration
M844-9900Y Densité 3 Frame Installation and Operation Guide
M713-9900 Densité 3 Mini Installation and Operation Guide
M735-9902 Kaleido-RCP2 Guide to Installation and Operation
M876-9900 RCP-200 Guide to Installation and Operation
M770-0900 Kaleido Remote Control Protocol (Gateway) User’s Guide
M807-9700 KXI-DVI-Bridge User’s Manual
M407-9900 iControl Router User Guide

10
Overview
Software and Firmware Updates
Software and Firmware Updates
You can obtain the latest software, drivers, and sample databases from the Downloads section
of the Grass Valley’s website (www.grassvalley.com/dl/multiviewers).
Introduction
The Kaleido-Modular KMV-3911 and KMV-3901 cards can display up to eight 3Gbps, HD,
or SD inputs in up to eight video windows across one or two high-resolution outputs. By
using optional cascading bridges, up to three KMV-3901/3911 cards can be configured into
a single- or dual-output system supporting up to 24 inputs.
A Kaleido-Modular KMV-3901/3911 multiviewer system in its default configuration includes
a number of layout presets. The default output head configuration is set to automatically
detect the resolution of the associated display. If this information is not available, it will fall
back to 1920 × 1080 @ 60 Hz (HDTV). The Kaleido-Modular range offers the most space-
and energy-efficient multiviewer system.
Kaleido Software Minimum Version Compatibility
A KMV-3901/3911 multiviewer cannot be downgraded to a Kaleido Software version earlier
than 5.00. When downgrading this multiviewer, certain other requirements and limitations
may be in effect; see Upgrading the Multiviewer, on page 107 for more information.
To upgrade a multiviewer, see Upgrading the Multiviewer, on page 107.
Whenever possible, upgrade the multiviewer to use the latest Kaleido Software version to
take advantage of the latest bug fixes and stability enhancements. See the Kaleido
Software Release Notes for more information about a Kaleido Software release.
Overview of the Kaleido-Modular-X System
Housed in a Densité3+ FR1, Densité3or Densité3 mini frame, the expandable, eight-input,
dual-output KMV-3901/3911 card replaces the earlier KMV-3901 model in the Kaleido-
Modular range. A single 3 RU Densité 3 frame can hold up to 10 KMV-3901/3911 (or KMV-
3901) multiviewer cards, providing up to 20 quad-split outputs. The highly compact, half-
1 RU Densité 3 mini frame can hold a single multiviewer card, providing up to two quad-
split outputs. The Densité3+ FR1 frame can hold two multiviewer cards, providing up to
four quad-split outputs. The Kaleido-Modular range is ideal for production monitoring in
trucks. It integrates tightly with other Densité signal processing cards, routers and
production switchers.
Published online iControl Online Help
iControl Solo Online Help
M916-9900 DXF-200 DVI/HDMI Optical Extension System User’s Manual
Document Number Title

11
KMV-3901/KMV-3911
Installation & Service Manual
Overview of single card functionality
Features
Unmatched Space Efficiency
• 20 quad-splits, or ten 8-input KMV-3901/3911 multiviewer cards, per 3RU frame
• Fully loaded frame with 10 cards weighs only 9.9 kg (21.8 lbs)
Low Power Consumption
• 300 Watts for fully loaded 3RU frame with 10 cards and up to 20 outputs
• 24 Watts per dual-output card
Super Silent
• Ideal for installation within studios, control rooms and trucks
High Quality, Flexible Monitoring
• Outstanding multiviewer picture quality, based on award-winning Kaleido technology,
with all essential display elements for production
• Choice of single multiviewer output per card with up to 8 pictures, or dual quad-split
displays
• The KMV-3911 supports up to two HD-SDI monitoring outputs (one associated with
Head1, and one with Head2 if enabled), with embedded audio
Router Integration
• Tight integration with NVISION and third party routers allows expansion up to
1152 inputs and 288 multiviewer outputs
• Multiple multiviewer outputs can be controlled from a single panel
Ultra-Resilient
• Hot-swappable cards with Auto-Recovery for configuring cold replacement cards
during maintenance
• 3RU frame features dual hot-swappable power supplies and fans plus redundant
Ethernet

12
Overview
Functional Block Diagram
3Gbps/HD/SD Operation
• Triple-rate, future-proof performance
Mix and Match Card Functions
• Kaleido-Modular multiviewer cards can be installed in a 3RU frame with other Densité
Series cards, such as signal processors and DAs, for maximum space and cost-
effectiveness
Functional Block Diagram
The following block diagram shows the functionality of the KMV-3911. Except for the HD-
SDI monitoring outputs, the same diagram applies to the earlier KMV-3901 models.
Functional block diagram of the KMV-3911

13
Installation
This chapter provides information about system requirements, items shipped with your
KMV-3901/3911 multiviewer and it will guide you through the installation of a KMV-
3901/3911 multiviewer.
Getting Organized / Unpacking
This section provides information about system requirements, and items shipped with your
KMV-3901/3911 card.
Required Materials
Make sure the following items have been shipped with your KMV-3901/3911. If any of the
following items are missing, contact your distributor or Grass Valley.
Your KMV-3901/3911 system package includes the following:
• KMV-3911 or KMV-3901 3Gbps/HD/SD multiviewer card
• the appropriate rear connector panel for the card (see KMV-3911-8X2-3DRP rear panel,
or KMV-3901-8X2-3DRP rear panel, on page 22)
• One or two 35-cm (14-inch) DIN-to-BNC cable adapters (for KMV-3901/3911 models
with HD-SDI monitoring output option only)
•The
Kaleido Multiviewers Documentation Resource Guide, which provides instructions on
how to access the documentation you need to install and use your new multiviewer.
See Related Documentation, on page 9.
In addition to the above, you will need the following (not supplied):
•Upto2displays
• A dedicated 100Base-T Ethernet switch with enough ports for the KMV-3901/3911,
client PCs, and Kaleido-RCP2 units
• Client PC (see System Requirements for a Client PC, on page 41)
Note: In line with our commitment to environmental preservation, only the
Kaleido Multiviewers Documentation Resource Guide, and some related
documents (e.g., welcome letters, warranty cards) are distributed in printed
form. You can obtain the latest version of the Kaleido Software User’s Manual
and Installation & Service Manual for this multiviewer model, as well as the
Release Notes, from the Documentation Library section of the Grass Valley
website. Software, drivers, and sample databases are available from the
Downloads section of the website.

14
Installation
Optional Ancillary Equipment
• Cables (to connect your multiviewer to video sources, to displays, and to the network):
Optional Ancillary Equipment
The following optional equipment may be supplied with your order: Kaleido RCP-2 or RCP-
200 multi-function remote control panel
Cable type Purpose
CAT-5 For Ethernet connectivity
Display cables Either extension modules—for example Grass Valley’s DXF-200
(part number DXF-200-C)—or standard HDMI cables (non-locking)
Video cables Standard coaxial cables with BNC connectors
Notes
• On all Kaleido multiviewers, the network adapters are set to auto-
negotiate. By default, the connection speed and duplex mode will be set
automatically based on the corresponding port settings on the switch.
• If you have two displays, make sure the HDMI connectors on the
multiviewer side have the same dimensions. Otherwise, the multiviewer’s
built-in locking mechanism will not be able to secure the smaller of the
two connectors. You may order suitable HDMI cables from Grass Valley—
HDMI to DVI female cable (1ft), part no. KXC-HDMI-DVI.

15
KMV-3901/KMV-3911
Installation & Service Manual
Card Interfaces
The front card-edge of the KMV-3901/3911 incorporates several operational elements.
Front card-edge layout
Status LED
The Status LED is located on the front card-edge of the KMV-3901/3911, immediately above
the Select button, and is visible through the front access door of the Densité frame. This
multi-color LED indicates the status of the KMV-3901/3911 by color, and by flashing/steady
illumination:
2
1
3
4
5
6
7
8
CPU Status LED
Power LED
Boot LED
Bridge connector
Select button
Status LED
Other Side of Board
SDI LEDs
USB connector
(other side of board)
Bridge connector
Status LED Color Meaning
Green Normal
Flashing orange Booting (or the card is selected for local control)
Red No Ethernet / SD card error
Flashing red Fan failure / no rear / duplicate IP address

16
Installation
CPU Status LED
The Status LED always shows the most severe detected error status that it is configured to
display (see Alarm Configuration Panel, on page 82), and in the table above error severity
increases from top to bottom, with green representing no error/disabled, and flashing red
the most severe error.
If the Status LED is flashing orange, it means that the card is selected for local control using
the Densité frame’s control panel, or that the card is booting up. See Using the Densité
Frame Control Panel, on page 27 for details.
CPU Status LED
Monitors the status of the CPU operation.
Boot LED
Monitors the status of the system firmware.
Power LED
Monitors the status of the power on board the KMV-3901/3911 card.
CPU Status LED
Color Meaning
Green OK
Red CPU kernel error
Flashing red Upgrading
Boot LED Color Meaning
Flashing green System OK (heartbeat signal)
Steady red Beginning of start-up process (normal)
Continuous - error
Steady green
or OFF
Software not running
Power LED Color Meaning
Green OK
Red Error detected
This is a latched error and will remain displayed until the next reboot, even
if the error was a brief glitch and the supply is OK.
If the LED remains red after a restart, there is or has been a fault in the
power source.

17
KMV-3901/KMV-3911
Installation & Service Manual
SDI LEDs
This group of eight LEDs monitors the status of the eight inputs to the KMV-3901/3911 card.
The frame door must be open for the LEDs to be visible.
USB Connector
This USB connector is accessible when the front panel of the Densité frame is open. The USB
connector is used for the following tasks:
• Upgrading the Kaleido Software and KMV-3901/3911 firmware, by using a USB key
prepared with the appropriate upgrade package. Refer to the Kaleido Software Release
Notes for details. See Related Documentation, on page 9.
• Controlling some features on the monitor wall, by using a mouse (e.g. showing or
hiding the monitor wall dashboard, dismissing the confirmation message that appears
at the end of the upgrade process). Refer to the Kaleido Software User’s Manual for
details. See Related Documentation, on page 9.
Bridge Connectors
The bridge connectors are accessible when the front panel of the Densité frame is open.
They are used to interconnect two adjacent KMV-3901/3911 cards by using a cascade
bridge (Grass Valley part no. KMV-3901-8XN-BRIDGE). Refer to the KMV-3901/3911 Cascade
Step-by-Step Configuration guide for detailed instructions on setting up a cascade system.
See Related Documentation, on page 9.
SDI LED Color Meaning
Green Input SDI signal detected
Red Error - no input signal detected
Note: The KMV-3901/3911 does not support USB hubs. Only one USB
device (USB key or mouse) can be connected at a time. If an externally
powered USB hub is connected to the KMV-3901/3911, then a mouse
connected to the hub will not work.

18
Installation
Mechanical Installation of KMV-3901/3911 Cards in the Densité Frame
Mechanical Installation of KMV-3901/3911 Cards in the Densité
Frame
The KMV-3901/3911 and its associated rear connector panel must be mounted in a Densité
3 frame or a Densité 3 mini frame. It is not necessary to switch off the frame’s power when
installing or removing the card. Refer to the Densité 3 frame manual or the Densité 3 mini
frame manual for detailed instructions on installing cards and their associated rear panels.
See Related Documentation, on page 9.
To set up the multiviewer hardware
1 Referring to the Guide to Installation and Operation that shipped with your
Densité 3+ FR1, Densité 3 mini or Densité 3 housing frame, mount the KMV-3901/3911
multiviewer card and associated rear panel in the housing frame, and then power up
the frame.
Leave the frame door open so that you can monitor all the card’s LEDs.
The KMV-3901/3911 card starts up. The startup sequence takes approximately five
minutes, during which time the Status LED is blinking orange. See Status LED, on
page 15.
Once the startup has completed, the Status LED should be red (steady) because the
card is not connected to the network yet:
IMPORTANT
Keep the KMV-3901/3911 offline at initial setup to avoid conflicts.
Before powering up the Densité housing frame, make sure none of the KMV-
3901/3911multiviewer cards it contains are connected to the network, to
avoid IP-address conflicts during initial physical setup—i.e. make sure there
is no cable connected to your cards’ ETH port.
Densité CPU-ETH2 Enhanced Ethernet Controller Card
A Densité frame housing a KMV-3901/3911 multiviewer card must have a
controller card (Densité CPU-ETH2 Enhanced Ethernet Controller Card) with
firmware version 2.0.4 or later. A controller with an earlier version of the
firmware cannot provide a time reference to the multiviewer card. See
Genlocking the Multiviewer, on page 92.
Make sure the controller’s internal clock is set to the correct date and time. To
set the date and time, see Setting the Multiviewer’s Time and Date, on
page 34.
Note: For more information on the card’s LEDs, see Card Interfaces, on
page 15.
Status LED Color Description
Green Normal
Blinking orange Booting (or the card is selected for local control)
Red No Ethernet / SD card error
Blinking red Fan failure / no rear / duplicate IP address

19
KMV-3901/KMV-3911
Installation & Service Manual
2 Connect a client PC, and the Kaleido-RCP2 (if available) to a dedicated 100Base-T
Ethernet switch (see Cabling Diagram, on page 21). You can also connect a mouse and
a keyboard to your Kaleido-RCP2.
The KMV-3901/3911 multiviewer has been configured to automatically detect the
resolution of any connected display. If the required information is not available, then a
fall-back resolution of 1920 × 1080 @ 60 Hz (HDTV) is used.
3 Connect at least one output of the multiviewer to a display that supports this
resolution (see Cabling Diagram, on page 21).
•Monitor wall displays: Connect the multiviewer’s MV OUT outputs to the displays.
•Broadcast monitors: If your installation involves broadcast monitors, connect
them to the appropriate SDI outputs.1It is also possible to connect SDI outputs to a
router. Refer to Configuring the HD-SDI Monitoring Output Format,in the Kaleido
Software User’s Manual, for instructions on setting the scan format. See Related
Documentation, on page 9.
If you wish to use a different resolution, see Changing the Mosaic Output Resolution,
on page 104, for detailed instructions.
4 Connect one or more video sources to your multiviewer’s inputs (see Cabling Diagram,
on page 21).
5 Check that all SDI LEDs associated with the connected video inputs are green. See SDI
LEDs, on page 17.
Notes
• The Kaleido-RCP2 is an optional device, and may not have been shipped
with your KMV-3901/3911 system. For information on this and other
options for your multiviewer system, contact your Grass Valley sales
representative.
• You may need to upgrade your Kaleido-RCP2 devices (if available) to the
latest firmware. See Software and Firmware Updates, on page 10. Refer to
the Kaleido-RCP2 Guide to Installation and Operation for instructions on
how to determine the firmware level, and how to perform the upgrade.
See Related Documentation, on page 9.
1.Available on KMV-3901/3911 only.
Note: If your display is not collocated with your Densité frame you may
choose to employ a DXF-200 transmitter/receiver device that allows you to
install a display up to 1,000 meters (3,300 feet) from the signal source. For
more information on the DXF-200, refer to the DXF-200 DVI/HDMI Optical
Extension System User’s Manual. See Related Documentation, on page 9.

20
Installation
Mechanical Installation of KMV-3901/3911 Cards in the Densité Frame