Grosvenor GT10 User manual

Page 1
Version 1.3 October 2019
GT10 Terminal
User Guide
www.grosvenortechnology.com
Disclaimer
Copyright © 2019, Grosvenor Technology. All rights reserved.
All brands, names, or trademarks appearing in this document are acknowledged as the trademarks of their
respective owners.
No part of this document may be reproduced in any form or by any means for any purpose without the
written permission of Grosvenor Technology.
Whilst we make every e󰀨ort to ensure the accuracy of our publications, Grosvenor Technology assumes no
responsibility or liability for any errors or inaccuracies that may appear in this document.

Page 2
Contents
Preface 6
About the GT10 Terminal 6
About this Guide 6
Related Documents 6
Technical Support 6
Europe, Middle East and Africa 6
North America 6
GT10 Features 7
Hardware Specication 8
Display 8
Processor 8
Operating System 8
I/O 8
Memory 8
Internal Persistent Storage 8
Host Connectivity 8
Power 8
Operating Temperature 9
Plug and Play Deployment 9
Integration 9
Sound 9
Camera 9
Physical Security 9
Certications 9
Dimensions (HxWxD) 9
OpeningandttingFrontPaneltoBackPanel 11
Internal Proximity Reader Modules 11
Card Swipe Reader Modules 11

Page 3
Contents
Software 12
Installation 13
FittingtheTerminal 13
Location: 13
Secure to a Vertical Surface: 13
Power Options 14
AC 110-230V via Adapter 14
DC 12V 14
Power over Ethernet PoE 14
BatteryBackup 15
Installing Option Modules 16
FrontPanelFittedOptions: 16
FittingInternalProximityReaderModules 16
FittingCardSwipeReaderModules 17
FittingtheBatteryPack 18
FittingthePowerOverEthernetModule 19
Removing the PoE Module 19
FittingtheWi-FiModule 20
System Start-up 22
Terminal Shutdown 23
Terminal Recovery 24
Software Reset 24
Recovery Menu 24

Page 4
Contents
Terminal Setup 25
AccessingtheTerminalSetup 25
ConguringNetworkSettings 26
ConguringReaders 27
ReaderConguration 28
WiegandBitmask 29
Paritymask 29
Testing Readers 30
Terminal Health Information 30
Testing the Camera 31
Software Update Service 32
The Software Update Service Application 32
ConguringtheSoftwareUpdateService 32
Repository 32
Deployment 33
DeploymentfromUSBmemorydevice 33
Deploymentfromnetwork 33
Care and Maintenance 34
Maintenance Instructions 34

Page 5
Contents

Page 6
Preface
This User Guide provides information for installation and conguration of the GT10 terminal.
About the GT10 Terminal
GT10 is more than just a next generation time and attendance terminal - it’s designed to open up a world
of possibilities for wider integration with Human Resources Management Systems (HRMS) and a myriad of
potential new applications beyond workforce management.
About this Guide
This User Guide is intended for users who will be responsible for installing and conguring the GT10
terminal.
Related Documents
You should also refer to the following documents, available from Grosvenor Technology:
Installation Guides –These are provided with the GT10 and option modules.
GT10 Technical Manual. This document is targeted at software developers writing Android applications for
the GT10 terminal.
Technical Support
Technical Support can be obtained from Grosvenor Technology from the following points of contact:
Europe, Middle East and Africa
Phone: [phone]
E-mail: [e-mail]
Website: www.grosvenortechnology.com
North America
Phone: [phone]
E-mail: [e-mail]
Website: www.grosvenortechnology.com

Page 7
GT10Features
This section summarises the hardware and software features of the GT10 terminal, shown below.

Page 8
HardwareSpecication
Display
10 inch full colour capacitive multi-touch display with toughened glass for use in high tra󰀩c environments
16:9 aspect ratio, 1280 x 800 pixel resolution
Processor
Industrial specication ARM Cortex A9 Quad Core 800MHz
Operating System
Android 6.0
I/O
A choice of optional input/output accessories are available, including:
Contactless smartcard readers: Mifare, iClass SE
Proximity card readers: supports a full range of reader types, including HID Prox 125kHz
Magnetic stripe card reader
Barcode card reader or external USB scanner: multi-format
Fingerprint scanner: Lumidigm M series, Suprema*
6 internal USB 2.0 ports
Camera and microphone
Speakers
Memory
2GB RAM
Internal Persistent Storage
8GB high performance ash storage
SD, SDHC and SDXC compatible card slot
Host Connectivity
Ethernet: 10/100/1000
Wi-Fi: Intel dual band, dual stream 802.11ac (optional)
Power
12VDC ±5%
Power over Ethernet 802.3at / 802.3af (optional)
Optional Internal lithium ion battery backup, up to 2 hours

Page 9
HardwareSpecication
Operating Temperature
0°C - 45°C (32ºF to 113ºF)
Plug and Play Deployment
Fast easy installation
Easy to t reader modules and peripherals
Integration
Supports native Android and HTML 5 apps
Software Developers Kit available
Sound
2x Integrated speakers
Integrated Microphone
Camera
5 mega-pixel, wide angle; supports photo and video
Physical Security
Lockable case
Certications
CE, FCC (Part 15 Class B)
Dimensions (HxWxD)
230mm x 275mm x 96mm
9.1 inches x 10.8 inches x 3.8 inches
Height with optional biometric reader: 300mm / 11.8 inches
Width with optional swipe card reader: 295mm / 11.6 inches

Page 10
HardwareSpecication
Green - 12Vin power present
Blue - PoE power present
Red - Running on battery
Camera active
Application LED - Red, Green, Blue
Front Indicators
!
Memory Card Slot
Supports SD ash card
Wireless Module Indicators
BT Indicator
- Indicates Bluetooth Enabled
(requires supporting module)
WiFi Indicator
- Indicates Wi-Fi Enabled
M.2 Port
Supports WiFi extension modules
USB Ports
Six USB 2.0 full size sockets for
devices such as memory stick,
barcode scanner, extension
modules
USB Debug Port
For development use, allows loading
of applications
Swipe Reader Module Connector
Reader Modules include
- Mag Swipe
- Barcode Swipe
Proximity Reader Module
Connector
Reader Modules include
- HID Prox and iClass
- Feig Prox
- Generic Prox 5V or 12V
For full list of supported proximity
modules and formats refer to GTL
website
RTC Backup Battery
Real Time Clock Backup Battery
maintains time during power
disconnection. 10 year life
Camera and Microphone Module
Camera and microphone may be
removed by extracting the two
screws and withdrawing the module
Power over Ethernet (PoE)
Module Position
Optional module enables terminal to
be powered via the Ethernet cable
using IEEE802.3af or IEEE802.3at
Ethernet switch or mid-span injector.
Battery Connector
For connection of the GTL Li-Ion
Battery Pack
EM-BB-2HR-A
Provides up to 2 hour runtime
Battery backup may be used with all
power options including PoE
Battery Housing
Housing for 2 or 6 hour battery with
securing strap
Ethernet Connector
10/100/1000baseT
Full duplex, auto crossover,
supports PoE (when optional
module tted)
Warning: Only t battery pack
specied, failure to observe may
result in re hazard
Power IN Connector (2.1mm)
12V DC External PSU (centre
positive) 12V± 5% with minimum 2A
capacity (refer to Power Loading for
current calculation)
Speakers (one each side)
2W per channel stereo
High e󰀩ciency class D amplier RECOVERY Switch
Press the Recovery button to
access the on-screen options menu
for functions including Factory Reset
RESET Switch
Press to initiate hardware reset,
Terminal will reboot
Note: It is strongly recommended
that POE+ (IEEE802.3at) is used to
ensure that there is su󰀩cient power
available for the device.
Proximity Reader
Mounting Position
Swipe
Reader
Mounting
Position
Operating Temperature: 0 to +45C (14 to 113F)
Humidity: 5-90% non condensing Weight 1.5Kg (3.3lb)
Power Loading: 620mA @12V Power IN

Page 11
HardwareSpecication
1. Insert the key
2. While pressing the key in
rotate clockwise
3. Front panel bottom can
now be pulled forward
4. When separated, lift front
panel to remove
Opening and tting Front Panel to Back Panel
Note:
Key cannot
be removed
in the
unlocked
position
1
2
3
4
A
B
C
The GT10 Terminal can be customised by tting a range of option modules.
Internal Proximity Reader Modules
For reading credentials including cards and tags
HID 125KHz Reader Module RM-HID-IT/RS
HID iCLASS Reader Module RM-ICLSE-IT/RS
KERI Reader Module RM-KERI-IT/RS
FEIG 125KHz Reader Module RM-FEIG-FC-IT/RS
INDALA Reader Module RM-IND-IT/RS
Reader Adapter Module 12V RMK-12VPRX-IT/RS
Reader Adapter Module 5V RMK-5VPRX-IT/RS
Card Swipe Reader Modules
Barcode Reader Module RM-BAR-A
Magnetic Stripe Reader Module RM-MAG-A
Biometric Modules
RM-LUM-M320-A

Page 12
Software
Operating System Android 6.0
Supports native Android and HTML 5 apps
Remotely upgradeable/congurable

Page 13
Installation
Before starting the installation consider
Which power option is to be used - as this may inuence cabling requirements, vicinity to power outlets
and accessory modules required (refer to Power Options for GT10)
The environment the GT10 will be installed into – if the GT10 is to be installed into outdoor, wet, harsh or
extreme environment then the AE-ENC-EP-GT10 environmental protection enclosure should be used to
protect the GT10.
Fitting the Terminal
Location:
The Terminal should be xed to a at surface at a height that is comfortable for users to view and interact
with the screen without glare from reections and in a suitable level of ambient light. Take care to adhere to
any local regulations such as disabled access when determining the height of the unit.
Secure to a Vertical Surface:
Before mounting the back panel rst t any Biometric Reader options as these need access from the rear
of the unit.
Bring in any cables through snip-out apertures (A or B). Cables may be routed within the cabling cavity
between the back panel and mounting surface (C).
For installations in the USA the unit may be mounted over a power outlet with PSU (wall wart) inside the
case. For this type of installation snip-out the large aperture (B)
Fix the back panel to a at vertical surface at a height that will be comfortable for users to see and touch
the screen observing any national regulations. Use suitable screws through any of the xing points (D)
circled to rmly secure the device taking care to not over-tighten the screws or distort the case.
Extension Modules e.g. EM-IO-USB-IT may be tted in the area (E)
DDDDD
D
DD
E
CA
B

Page 14
Power Options
AC 110-240V via Adapter
The Terminal can be powered from an AC power outlet using an optional plug-top or wall wart power supply.
Adapters include
AE-PSU-PT-12VDC universal adapter with UK, Europe, Australia and US interchangeable AC plugs
AE-PSU-NA-12VDC adapter with US ac plug
Where national codes of practice permit the PSU may be tted inside the housing.
DC 12V
The Terminal can be powered from a suitable
12Vdc power supply with 2.1mm DC plug centre
positive connected to the ‘+12V DC’ power in jack.
The supply should have a stabilised voltage output
of 12VDC ±5% with minimum 2A capacity. The
power supply should incorporate suitable overload
protection.
The GT10 power indicator will show green when
power is supplied via the 12V power jack either with
direct DC connection or with ac power adapter.
Power over Ethernet PoE
By tting optional module CM-POE-HC-IT the
GT10 may be powered via the Ethernet cable with
suitable upstream PoE switch or injector. Supported
standards
IEEE 802.3af (PoE) injector provides Terminal
with 1000mA @12V
IE EE 802.3at (PoE+) injector provides Terminal
with 2000mA @12V
When the GT10 is running from PoE the power
indicator on the front of the Terminal will show blue.

Page 15
Power Options
Battery Backup
The GT10 has provision for a backup battery to run
the Terminal should the normal power supply fail. To
implement battery backup an optional battery pack
needs to be tted, which is accommodated within the
front panel. The standard battery pack is EM-BB-
2HR-A which provides up to 2-hours runtime.
When the battery pack is installed the Terminal will
continue to run when power is removed until the
battery charge level reaches its lower threshold. The
terminal may be shut down prior to battery exhaustion
by using the ‘Shutdown’ option accessible through the
launcher. Once shutdown the Terminal will remain o󰀨
until power is restored. When in the shutdown state
there is very little draw on the battery and it can remain
in this state for extended periods. For optimum battery
life it is recommended that the battery is charged a
minimum of every six months if the unit is in shutdown
for prolonged periods by applying power to the
Terminal.
Charging of the EM-BB-2HR-A battery pack is
managed by the GT10 and depending on power
source typical recharge time from 0% to 100% will
range from 3 hours to 12 hours. Charging times will be
extended in elevated ambient temperatures to protect
the battery.
When the GT10 is running from battery the power
indicator on the front of the Terminal will show red.
The EM-BB-2HR-A battery pack comprises a
rechargeable li-Ion battery along with protection
circuitry to prevent safety hazards caused by
overload, over-charging or over-discharge.
WARNING - ONLY FIT BATTERY PACK
SPECIFIED, FAILURE TO OBSERVE MAY
RESULT IN FIRE HAZARD
Service life of the EM-BB-2HR-A battery pack is
typically 3 to 5 years depending on conditions
and regular replacement is recommended. The
battery may become swollen towards the end of
its service life, if swelling is observed the battery
should be replaced.

Page 16
Installing Option Modules
Front Panel Fitted Options:
When tting any option modules prepare the Terminal by removing the front panel and placing it face down
on a clean at surface that will not scratch the glass front.
Fitting Internal Proximity Reader Modules
Proximity Reader
Mounting Position
Internal proximity reader modules t in the position
shown below and are secured using the two screws
supplied with the module.
1. Connect the reader module
ribbon cable to the GT10
READER 1 connector
observing polarity indicated by
keyway
2. Fix screws in module to
threaded bushes in front
panel with cable tucked under
module
3. Tighten screws until module is
rmly xed but take care to not
over tighten

Page 17
Installing Option Modules
Fitting Card Swipe Reader Modules
Barcode Reader Module RM-BAR-A
Magnetic Stripe Reader Module RM-MAG-A
Swipe
Reader
Mounting
Position
1. Insert the tabs on the reader
module into the front panel
pressing down until the tabs
are fully inserted then slide
the module so there is no
gap between the side of the
module and the front panel
bezel
2. Screw down the two xing
screws to secure the module.
Screw tension should be
su󰀩cient to hold module rmly
but avoid over tightening
3. Connect module by tting
the ribbon cable connector
to the Front Panel observing
polarising bump position
The tting position for a swipe module is indicated by the box below.

Page 18
Installing Option Modules
Fitting the Battery Pack
The battery pack ts into the compartment
outlined below and connects to the BATTERY
connector arrowed.
1. Release the hook and loop strap
2. Fit the battery pack into the compartment
3. Loop the strap through the eye and pull the strap
then secure the hook and loop. The strap should
be a loose t around the battery to allow for some
expansion.
4. With the battery secured the battery cable can
be connected observing polarisation on the
connector
Connecting the battery pack will not power-up the unit immediately even if it is fully
charged. Battery backup will be enabled when power has been applied to the unit.
To remove the battery, disconnect the cable by squeezing the tab on the connector
before pulling. Release the hook and loop strap then withdraw the battery.

Page 19
Installing Option Modules
Fitting the Power Over Ethernet Module
The tting position for the PoE module is indicated by
the box shown.
1. Manoeuvre the module into position as shown
2. Press the module down until it clicks into place on the three mounting pillars
Removing the PoE Module
Use a at blade screwdriver to lever the module
as shown to release the top xing
Reposition the screwdriver and fully release the
module.

Page 20
Installing Option Modules
Fitting the Wi-Fi Module
The tting position for Wi-Fi module and antennae is illustrated below.