Hakuna Pets 1173 User manual

Paw Proof
Retractable Gate
Product codes:
#1173, #1174
IMPORTANT! READ AND
FOLLOW THESE
INSTRUCTIONS CAREFULLY
AND KEEP FOR FUTURE
REFERENCE.
FITS OPENINGS
93cm
(36.6”)
33cm - 180cm
(13” - 71”)
TALL
Complies with safety standard: ASTM F1004-21
INSTALLATION INFO

SAFETY INFORMATION
General
Maintenance
Warnings
Mountings / Tools Required
WHAT’S IN THE BOX
Parts
INSTALLATION
Gate Placement
With Skirting or Baseboard
Step 1 - 3
To Attach / To Remove
OPERATION
How to Use
How to Tighten
Cleaning Instructions / Spare Parts
SUPPORT
Warranty Certificate
Warranty Card
After Sales Support
03
03
04-05
06-07
02
TABLE OF CONTENTS
08-09
10
11
12-13
14
15
15
16-17
18
19
19

SAFETY INFORMATION
Read this instruction manual carefully and keep it in a safe place for
future reference.
The correct use and maintenance of this product is essential.
Regularly check that the gate is functioning correctly, lubricate hinges and
moving components. Tighten and adjust mounts to ensure secure smooth
operation. Inspect all components regularly and stop using if any
component is damaged or missing.
Refer to pages 15 -17 for operation and cleaning instructions.
GENERAL
MAINTENANCE
03

WARNINGS
04

WARNINGS
05

SAFETY INFORMATION
Gate must be installed in a structurally sound opening. Ensure mounting
surface (wall, door, stair posts, etc.) is strong, rigid and has an even
surface.
NOTE: If the safety barrier is used at the top of the stairs, it should not be
positioned below the top level. If the safety barrier is used at the bottom of
the stairs, it should be positioned at the front of the lowest tread possible.
This gate must only be fixed to a solid and secure surface. If unsure, check
with a qualified builder or trades person that the installation you intend is
suitable and safe within the chosen location.
MOUNTINGS
TOOLS REQUIRED
PENCIL
DRILL
PHILLIPS HEAD
SCREW DRIVER
06

SAFETY INFORMATION
FOR INSTALLATION
Wood Screws
Anchor
07
FOR INSTALLATION
Wood Screws
1. Drill 5mm (3/16”)
Pilot Hole
2. Clear Hole 4. Tighten slowly3. Insert Anchor & Tap
Select the appropriate fixing method from the list below.
Locate the wood stud and follow the wood mounting instructions.
Do not mount into dry wall without additional support.
HARD WALL MOUNTING BRICK / CONCRETE
1. Drill 2mm (5/65”)
Pilot Hole
2. Clear Hole 4. Tighten slowly3. Insert Screw
WOOD MOUNT-
1. Drill 2mm (3/32”)
Pilot Hole
2. Insert Screw Do not mount without
additional support
3. Tighten slowly
DRY WALL MOUNT-

WHAT’S IN THE BOX
PARTS
1 x Gate Assembly
1 x Gate Mount Installation Guide
1 x Catch Installation Guide
08

WHAT’S IN THE BOX
2 x Gate Mounts
3 x Gate Spacers
8 x Wall Plugs
(For concrete, masonry
or brick installation)
4 x 50mm (1”)
Gate Mount
Screws
4 x 50mm (1”)
Catch Mount
Screws
2 x Catch Mounts
3 x Catch Mount Spacers
09

10
GATE PLACEMENT
Suitable placement of Gate and Catch Mount
INSIDE OPENING OR DOORWAY
OUTSIDE OPENING OR DOORWAY
INSTALLATION

11
SKIRTING OR BASEBOARD
To help correct for the offset of the skirting board or
baseboard, Spacers will be required. Measure the width of
your skirting / baseboard and use the closest number of
Spacers to fit this width. Each Spacer is 5mm (3/16”) thick.
NOTE: Only use spacers for
the Upper Gate Mount and
the Upper Catch Mount.
Align Spacers and Mounts in their correct position and use a phillips
screw driver to tighten Screws until each Mount is secure.
Additional Wall Spacers are available from after sales support.
INSTALLATION

12
STEP 1.
Hold guides vertically and completely outstretched against
mounting surface with the end marked “FLOOR” even with
the floor. Mark screw hole positions. Remove templates.
NOTE: Leave at least 20mm (3/4”) between Guide and the edge of
the opening to ensure gate won’t overhang edge.
INSTALLATION

STEP 2.
Align the Upper & Lower Gate
Mount on the side you want the
gate to extend from. Tighten
Screws until each Mount is
secure.
STEP 3.
Align the Catch Mounts in their
correct position on the side you
want the gate to extend.
Tighten Screws until each
Mount is secure.
NOTE: Use the
Countersunk
Screws to
install the Gate
Mounts.
NOTE: Use the
Panhead
Screws to
install the
Catch Mounts.
13
INSTALLATION

14
TO ATTACH
Attach Gate Assembly to the
Gate Mounts by aligning the gate
directly above and sliding straight
down over Mounts. The gate will
lock in place with a “Click”.
Check that the Assembly is flush
against the wall and is locked
firmly in place.
TO REMOVE
To remove gate from the
Mounts, push and hold the
release button while sliding
the gate upwards.
INSTALLATION

15
2. Quick Unlock
Push & Twist to align with
“the dot” icon then release.
Pull handle in one fluid movement
as stopping will engage lock.
1. Locked Position
Always return button to lock
position after each use and
before tensioning.
3. Full Unlock
Twist button to align with the
“unlocked” icon, this will unlock
the gate to freely open and close.
HOW TO USE
HOW TO TIGHTEN
WARNING:
Overtightening will cause
button release to jam.
OPERATION
Use cog to tighten Mesh.

16
NOTE: When gate is retracting always hold the handle
and guide the gate evenly back into its original position.
Never let go of the handle when gate is retracting.
EXTEND1 . ALIGN2 . CLIP3 .
UNCLIP1 . RELEASE2 . S L O W LY R E T R AC T3 .
EXTENDING
RETRACTING
OPERATION

SPARE PARTS
17
CLEANING INSTRUCTIONS
Gate Mounts Gate Spacers Gate Mounts
Simply use a soft damp cloth to wipe gate, dry after
cleaning. Do not use chemical or abrasive cleaners.
Scan the QR code to see Spare Parts or visit:
hakunapets.com.au/collections/spare-parts

WARRANTY CERTIFICATE
Congratulations! You have made an excellent choice of this quality product. Our commitment to quality also includes
our service. Should you, contrary to expectations, experience defects due to manufacturing faults, we will provide you
with a warranty against defects as follows:
WARRANTY
The product is guaranteed to be free from defects in workmanship and parts for a period of 12 months from the date of
purchase. Defects that occur within this warranty period, under normal use and care, will be repaired, replaced or
refunded at our discretion. The benefits conferred by this warranty are in addition to all rights and remedies in respect of
the product that the consumer has under the Competition and Consumer Act 2010 and similar state and territory laws.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure
does not amount to a major failure.
PROOF OF PURCHASE
This warranty is valid for the original purchase and is not transferable. Please keep your purchase docket, tax invoice
or receipt as the best proof of purchase, and as proof of date on which the purchase was made.
EXTENT OF WARRANTY
This warranty is limited to defects in workmanship or parts. All defective products or parts will be repaired or replaced.
This warranty does not cover consumable items.
NORMAL WEAR AND TEAR
This warranty does not cover normal wear and tear to the products or parts.
EXCLUSIONS
This warranty does not cover:
- Any defects caused by an accident, misuse, abuse, improper installation or operation, lack of reasonable care,
unauthorised modification, loss of parts, tampering or attempted repair by a person not authorised by
the distributor.
- Any product that has not been installed, operated or maintained in accordance with the manufacturer’s operating
instructions provided with the product.
- Any product that has been used for purposes other than domestic use.
TO MAKE A CLAIM
If a defect in the goods appears within 12 months, you are entitled to claim a warranty.
Please contact after sales support via the link below:
www.hakunapets.com/contact-us
Please ensure that you have a copy of proof of purchase so that we are able to respond as quickly and
efficiently as possible.
18

DETAILS:
PRODUCT NAME: Paw Proof Retractable Gate
PRODUCT NUMBER: Black 1173 / White 1174
YOUR NAME:
ADDRESS:
PHONE:
EMAIL:
DATE OF PURCHASE:
LOCATION OF PURCHASE:
AFTER HOURS SUPPORT
WARRANTY CARD
Scan the QR code for Live Chat Support
or visit: hakunapets.com/contact-us
19
We recommend that you keep a copy of your receipt, showing the date of purchase, with this
warranty certificate and keep for your reference. In the event of a product fault, please contact
after sales support. Ensure that you include the product details (as shown on this card) so that
we are able to respond as quickly and efficently as possible.

Thankyou !
Providing our customers with a positive experience
is our #1 priority and we value your feedback.
for making a purchase
with Hakuna Pets.
Freedom to Roam
If you have anything less than 5 star
satisfaction or you require any assistance
with spare parts please contact us directly at:
www.hakunapets.com/contact-us