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STOVE DOES NOT FEED
1. No fuel in hopper.
2. Firebox draft may be too low for sensing switch in
feeder circuit to operate. Check for closed doors,
loose or missing gasket on doors or hopper lid.
3. Hopper lid must contact the lid position switch.
4. Feed motor will not run until the ESP control
senses a certain temperature. Maybe you did not
put enough fuel or starting gel in the burn pot before
manually lighting the re.
5. Restriction in the hopper or feeder. Remove all
fuel and examine. Clear the obstruction.
6. Feed motor has failed.
PARTIALLY BURNED PELLETS
1. Feed rate too high.
2. Poor air to fuel mixture. (Check burn pot clean-
out cover and air intake).
3. Burn pot or heat exchanger tubes may need to
be cleaned.
4. Combination of all the above.
5. #6 status blink: A 6 blink control board status
indication is caused by poor or incomplete combus-
tion. The circuit board has the ability to track the
combustion through feed settings and ESP tem-
peratures. When the control board has calculated
poor or incomplete combustion, it will shut down
the unit as a safety feature. (Poor or incomplete
combustion is a contributor of creosote which may
cause a chimney re)
A 6 blink status may be caused by several
things:
1. Blocked or partially blocked ue.
2. Blocked or partially blocked inlet air.
a. Backdraft damper on the inlet pipe may be
stuck closed.
b. If outside air is installed, the inlet cover may
be blocked.
3. The air chamber under the burnpot may be lled
with nes and small bits of ash.
4. The holes in the burnpot may be getting lled
with ash or carbon buildup.
5. Combustion blower fan blades may need
cleaned.
6. Fuel restrictions as noted above.
SMOKE SMELL
Seal the vent pipe joints and connection to stove
with high-temperature silicone.
FIRE HAS GONE OUT - Check for "Status" code.
1. No pellets in hopper.
2. Draft setting is too low.
3. Something is restricting fuel ow.
4. Hopper lid not closed properly.
5. Power failure or blown fuse.
SMOKE IS VISIBLE COMING OUT OF VENT
1. Air-fuel ratio is too rich.
A. Feed rate too high.
B. Draft too low caused by a gasket leak.
LOW HEAT OUTPUT
1. Feed rate too low
2. Draft too low because of gasket leak.
3. Poor quality or damp pellets
4. Combination of 1. and 2.
Trouble-Shooting
Cleaning Burn Pot
Whenever your stove is not burning, take the
opportunity to scrape the burn pot to remove carbon
buildup. A vacuum cleaner is handy to remove the resi-
due. Be sure the stove is cold if you use a vacuum.
Carbon buildup can be scraped loose with the re
burning using the special tool provided with your stove.
Scrape the oor and sides of the burn pot. The carbon
will be pushed out by the incoming fuel. Always wear
gloves to do this.
Removing Ashes
Turn the Temp Dial to number 1 approximately
30 minutes before removing ashes. This will result in a
cooler stove and ash pan.
Maximum Feed Adjuster settings are not needed in
most cases. Operating in the normal range (#4) is rec-
ommended when maximum heat output is not required.
The ESP prevents the stove from being over-red.
Keep the stove free of dust and dirt.
Helpful Hints
Fuel
Pellet fuels are put into 3 categories in terms of ash
content. Premium at 1% or less, Standard at 3% or less
and all others at 3% or more.
The Accentra is capable of burning all 3 categories of
pellets due to a patented feeder and burn pot system.
It should be noted, however, that higher ash content
will require more frequent ash removal and may provide
less BTU's per pound. Normally, standard and high ash
pellets cost less than premium pellets and can be cost
effective when burned in the Accentra.
The moisture content must not exceed 8%. Higher
moisture will rob BTU's and may not burn properly.
Keep fuel in a dry location. Do not store fuel within
the installation clearance area of the room heater.