Heartland Appliances Heartland Induction Cooktop User manual


IMPORTANT: Save this manual for local electrical inspectors use.
INSTALLER: Please leave this manual with the unit for the owner.
OWNER: Please keep this manual for future reference.
IMPORTANT: Local codes vary. Installation, electrical connections
and grounding must comply with all applicable codes.
Heartland Appliances Inc., 1050 Fountain Street North, Cambridge, Ontario, Canada 
N3H 4R7, Tel: [phone], Fax:˚[phone], www.heartlandapp.com
HA-7.8.05

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1. Proper Installation - Be sure your appliance is properly grounded and installed by a
qualified technician. 

2. Never Use your Appliance for Waming or Heating the Room

3. Do Not Leave Children Alone - Children should not be left alone or unattended in an area
where appliance is in use. They should never be allowed to sit or stand on any part of the
appliance.

4. Wear Proper Apparel - Loose-fitting or hanging garments should never be worn while using
the appliance. 

5. User Servicing - Do not repair or replace any part of the appliance unless specifically
recommended in the manual. All other servicing should be referred to a qualified technician.

6. Storage in or on Appliance - Flammable materials should not be stored near surface units.

7. Do Not Use Water on Grease Fires - Smother fire or flame or use dry chemical or foam-type
extinguisher.

8. Use Only Dry Potholders - Moist or damp potholders on hot suraces may result in burns
from steam. Do not let potholder touch hot heating elements. Do not use a towel or other
bulky cloth.

9. Use Proper Pan Size - This appliance is equipped with several, differently sized, induction
elements. Select utensils having flat bottoms, large enough to cover the surface unit heating
element. Proper size pots and pans will also improve efficiency.

10. DO NOT TOUCH SURFACE UNITS - Surface units may be hot even though they are dark in
color. Areas near surface units may become hot enough to cause burns. During and after use,
do not touch, or let clothing or other flammable materials contact surface units or areas near
units until they have had sufficient time to cool.

11. Do Not Heat Unopened Food Containers - Build-up of pressure may cause container to
burst and rsult in injury.

12. Never Leave Surface Units Unattended at High Heat Settings - Boil-over causes smoking
and greasy spillovers that may ignite.

13. Do not use aluminum foil, aluminum liners or aluminum containers on the unit.
2

SAFETY INSTRUCTIONS cont...
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
14. Utensil Handles Should Be Turned inward and Not Extend Over Adjacent. Surface Units -
To reduce the risk of burns, and spillage due to unintentional contact with the utensil, the
handle of a utensil should be positioned so that it is turned inward, and does not extend over
adjacent surface units.

15. Do not Cook on Broken Cooktop - If cooktop should break, cleaning solutions and
spillovers may penetrate the broken cooktop and create a risk of electric shock. 
Contact a qualified technician immediately.

16. Clean Cooktop With Caution - If a wet sponge or cloth is used to wipe spills on a hot
cooking area, be careful to avoid steam burn. Some cleaners can produce noxious fumes if
applied to a hot surface.



CAUTION

Do not store items of interest to children in cabinets above or around the cooktop - children
climbing on the cooktop to reach items, could be seriously injured.
3

Warranty
Before Installation
Installation
Other Installation Requirements
Electrical Connection
IMPORTANT Safety Precautions
Principle of Induction
Glass Top, Coil Size and Controls
Controls and Operation
Heating Zones, Coil Sizes & Utensils 
Utensils for Your Induction Unit
Matching Pots & Pans with Coils 
To Do or Not to Do
Cleaning Recommendations
Troubleshooting
Cooktop Information
Cooking Guidelines
5
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Table of Contents
Your safety and ease of use are important to us. In this manual we have provided a
number of safety warnings and as well as numerous tips and hints for using the unit.
Warnings and tips are marked with the following symbols:
Safety warning symbol Tips and hints
4

Warranty
Before Installation
This prduct is guaranteed to be from defect in
material and workmanship and is covered under a
One Year Limited Parts and Labor Warranty. The
warranty commences on the date the unit is
delivered to the owner or from the date the
owner takes possession of the unit. Please retain
both the prchase and delivery confirmation. 
Under the terms of this warranty service must be
provided by an authorized Heartland service
agency or representative during normal business
hours. 
This warranty does not cover additional overtime
or premium rates. 
To obtain service, please contact the dealer from
where you purchased the unit or Heartland
Induction cooktop directly.

This warranty does not cover:
1. Damage or repairs due to service by an
unauthorized agency or use of unauthorized parts.
2. Service calls for product instruction. 
3. Service calls to correct improper installations.
4. Service calls to reset breaker or replace fuses. 
5. Damage caused by abuse, accident, alteration,
misuse or local code violations.
6. Failure due to other than normal family
household use for the preparation of food.
7. Service on products purchased outside the
country where the service is to be performed. 
8. Damage caused by flood, fire, power surge,
lightning strike or other acts of God.

This warranty applies to units used solely for
domestic applications. This cooktop is not
intended for commercial use. This warranty
provides coverage for product purchased in
Canada and the United States (including the
District of Columbia). This warranty is only valid to
the original purchaser and is not transferable.
This warranty gives you specific legal rights. You
may also have other rights which vary from state
to state. The warrantor is not responsible for
consequential or incidental damage whether
arising out of breach of warranty each of contract
or otherwise.
If you are receiving the unit from a transportation
company it is customer’s obligation to inspect the
package and note any damage on the delivery
receipt. After delivery have your induction cooktop
carefully unpacked, and again check for any visible
damage. If you find any damage on the unit at this
point, immediately inform your dealer or distributor
Although the responsibility for shipping lies with
the carrier , your dealer/distributor will assist you
with your claim.
If the unit is not supposed to be installed for some
time, you should keep it in its original packaging,
stored in a dry and safe place.

Read through the section of this manual which
pertains to installation, and make sure that all of
the requirements can be provided or are already
provided. Ensure that your electric power supply
is correct.
Before you install the unit, you should take a
moment to write down the information from your
nameplate and fill-out the table on page 19, for
future after sale servicing needs . This information
will be required every time you call for any service
on your unit.
5

Installation
To install the cooktop, cut out a rectangular
opening in the counter as shown on the drawing
nd table below. Also, ensure that you have a
minimum of 3/8 inch(10 mm) of space in the back
of the unit, between the rim and backsplash on
your counter (or wall if no backsplash) for
ventilation.A self-adhesive gasket is supplied with
your unit. Before setting the cooktop in place
install this gasket by sticking it underneath the
rim.
Apply the gasket only along the front rim and on
both sides. Do not put this gasket on the rim in
the back. This gasket will prevent most of the
spills from entering the cabinet below and will
keep the unit in place. Once the gasket is
installed, place the cooktop in the opening, and
lay it on the rim. Do this carefully - do not drop
the unit into the cut-out. Make sure that the unit
is sitting properly on its rim all around the
perimeter.
If your counter is produced from porous materials which tend to swell if in contact with
humidity and water, to better protect the cut-out, use proper sealants on the edge
which would prevent any penetration of humidity and water.
Chamfer all exposed edges of decorative laminates to prevent further chipping.
Radius corners of the cut-out and file them to ensure smooth edges and prevent corner
cracking. 
Rough edges and inside corners which are not rounded as well as forced fits can
contribute to cracking of counter top laminate.
Rim: 38-15/16" (938mm)
Cut-out: 35-7/16" (900mm)
Rim: 20-3/8"" (518mm)
Cut-out: 19-1/2"" 496mm)
gasket
glass
countertop
Cut - out size
Cooktop box size
Cooktop rim size
*This dimension includes clearance underneath the unit of 2" (50 mm).
35-7/16"
35-5/32"
36-15/16"
19-1/2"
19-7/32"
20-3/8"
6-1/2"*
900mm 496mm 160mm
893mm 488mm 110mm
938mm 518mm 10mm
Description Width Depth Thickness
4-5/16"
3/8"
6

Other Installation Requirements

Exhaust
Cabinet Above
Cabinet Below
3/8"(10mm)
Minimum Clearance Requirements
Cross Section
30" (750mm)
2" (50mm)
Air
Intake
A minimum vertical clearance of 30" (750 mm) is
required between the top of the cooking surface
and the bottom of any unprotected combustible
material, such as cabinets, wooden trim etc.

In the back, leave a minimum of 3/8" (10 mm)
between the cooktop edge and adjacent vertical
surfaces (backsplash, wall, high cabinets etc.).
This space is needed for the unit to breath
properly.

If a downdraft ventilation system is used, a
minimum of 1/4" (6 mm) of clearance is required
betweem the rear edge of the cooktop and the
downdraft snorkel.

Leave a minimum of 2" (50 mm) underneath the
unit for the air intake.
During cooking, built-in fans inside the cooktop
will operate constantly to keep the internal
components cool. The air intakes are on the
bottom of the cooktop box, and the warm air
exhausts are located on the back of the rim, as
shown on the schematic. If air intake or exhaust is
obstructed, cooktop safeties will either diminish
the power output or shut down the unit.
We suggest that you should periodically check
that there are no objects (dust, paper etc.) which
could obstruct the air inlet under your induction
cooktop. Although induction-cooktop heat
rejection is minimal and the unit does not create
any fumes in operation, such unit must be
installed underneath a properly sized ventilation
hood for exhausting any smell, vapor and smoke
created by cooking itself. Also, a proper
downdraft system can be used for ventilation
Never glue, silicone or wedge the unit inside its cut-out.
The unit must be installed such that it can be pulled without difficulty out of the cut-out for
servicing or cleaning.
The unit must not be installed above a washing machine, a refrigerator or a deep-freezer box.
To eliminate the risk of burns or fire by reaching over heated surface units, cabinet storage
space located above the surface units should be avoided.
Your cooktop must always breath adequately. Make sure that the air inlet and its exhaust are
not obstructed
7

Electrical Connection

Electrical wiring information

An adequate electrical supply must be provided
for this unit. All wire connections and grounding
must be done in accordance with local electrical
codes, or if these codes are not established, then
with the National Electrical Code, ANSI/NFPA No.
70 in the US , or with the Canadian Electrical
Code, CAN/CSA C22.1, in Canada.
This unit comes equipped with three connection
wires in a flexible conduit. The conduit must be
routed and properly connected to an approved
owner supplied electrical wall junction box. An
approved connector must be used for connecting
the conduit to the junction box. A three wire, 2-
pole, 240 V 60 Hz service with minimum 40 A
circuit protector must be provided. The red and
the black wire from the unit are to be connected
to the service (’hot’) wires, and the green wire is
to be connected to the ground conductor.
The owner should mark the circuit protector for
the unit and should advise everybody who uses or
services the cooktop on its location, so that the
power to the unit can be disconnected when
necessary.

Once the unit is properly fitted and connected to
the electrical power supply, turn the unit on to
ensure that all elements and controls are
operating well. 
Note that your unit is designed for 240 V supply
and the manufacturer, its distributors and dealers
cannot be held responsible for any unit
malfunction due to an inadequate electrical supply
(inadequate cable size, low voltage etc).
Furthermore, if your residence has only a 208 V
supply system, and if the voltage frequently
fluctuates, your cooktop may not function
properly.

It is recommended that the connection to
electrical supply is done by a qualified electrician.

If there is any visible physical damage on the
conduit and the wires, the unit must not be
connected to the mains. A qualified electrician or
approved service agent should be called in to
replace the wires and the conduit.
240V
Connect the 3 wires as per the following
color code
RED BLACK GREEN
Phase 2 Phase 1
Earth
LL
Heartland INDUCTION Cooktop electrical Characteristics:

Operating voltage
Total Energy consumption
Connect to
240V~60Hz
8400 W
240V, 60Hz, 2 Pole+G, 40 A (min) supply
(3 conductors #8 AWG)
8

IMPORTANT Safety Precautions
Read before operating your cooktop
Your induction-cooking unit has been designed for 
residential use and food preparation, and all of the
safety parameters have been rectified accordingly.
The unit incorporates numerous safety devices and
controls, and a few elementary devices will be
mentioned here.

A number of sensors monitor temperature of
internal nal components. If any of these sensors
senses that the component temperatures is above
the limit, the power output of the unit will
automatically be reduced, allowing the component
to cool down. Once this is achieved, the unit will
continue to operate normally at the output level set
initially by the operator.

Each induction coil is equipped with a sensor
which is continuously monitoring the temperature
of the bottom of the pan to prevent the pan from
overheating.

Each induction coil is equipped with a pan sensing
device. This device will not allow the heating
element to turn on unless it senses a cooking
utensil on the coil covering enoughsurface area.
The indication that the coil is not running is the
flashing of the digital display. Once the pan is put
properly on the coil, the digital display will become
steady. Note that a small object such as a fork, a
spoon, a piece of jewelry, etc. will not be mistaken
for a cooking utensil, and it will not trigger this
sensor. Moreover, this device will distinguish
between cooking utensils which are suitable for
induction cooking. If a cooking utensil which is not
suitable for induction cooking is placed on a coil
there will be no power output on the coil.

If an operator leans on the keypad by chance for
more then ten seconds, controls will disable the
heating section of the unit. This occurrence is
called ’long press’ and when it happens "-"
(minus) signs will appear on power displays. The
unit will act the same if there is an accumulation
of some liquid on the keypad area, or if a damp
cloth is left sitting there. The section will become
operational again once the spill or the object/hand
is removed, and the element turned back on.

In an effort of constantly improving our products,
we reserve the right to make any changes to
internal components, as well as, to make any
(cosmetic) modifications on the outside frame.

This unit does not contain any asbestos or
asbestos based components.

This unit has been tested and certified under FCC
Part 15, Class B, for electromagnetic interference. 

The users with heart pacemakers must consult
with the pacemaker manufacturer prior to using
this cooktop which incorporates induction heating
source.
If a crack appears in the glass surface, disconnect the unit immediately to avoid any risk of
electric shock. If the unit is connected directly to supply inside a junction box, then
disconnect its breaker, or remove fuses manually. 
Do not re-use your cooktop until the glass top is changed.

When cooking never use aluminum foil and never place products wrapped in aluminum foil,
nor products deep-frozen in aluminum packs on the hob. The aluminum will melt and
damage your cooktop beyond repair.
9

Principle of Induction
When an induction element - also called: ’heating
zone’,or simply: ’a coil’- is switched on, the
appropriate utensil is used, and a desired level of
heating power selected, the electronic circuit unit
(’induction generator’ or ’inverter’) powers up the
induction coil which creates a magnetic field. This
magnetic field continuously changes in terms of
frequency and intensity, and this creates induced
currents in the bottom of the utensil and
ultimately results in heat. The heat is transferred
directly to the food being cooked.

Thus, induction heat makes the utensil a direct
source of heat, featuring high level of efficiency
with extremely low energy loss and unparalleled
heating level control.

With induction cooking there is very little ’heating
inertia’. Induction cooking elements do not
incorporate a heat generating element - unlike
convectional electric rings, halogen or radiant
elements etc. - therefore, heat levels can be
changed very quickly. 

Energy efficiency for induction is within range of
90-95%, compared with 55-65% for conventional
and radiant element, or 45% - 55% for gas
fueled burners. The energy efficiency contributes
to substantial energy savings, both beneficial to
the owner as well as the environment.

Induction cooking elements are sensitive to the
utensil type being used:
- if there is no utensil placed on the coil, or if the
utensil is not of induction grade, there will be no
power emitted by the coil;

- if the utensil is placed partially on the coil, or if
it is smaller than the coil, the internal sensors will
reduce power to the coil;

- if the utensil is fully removed from the coil, the
power output will be instantaneously reduced to
’0’ (zero) and, eventually, the controls will turn the
element off after a minute, unless the utensil is
returned back onto the coil.

When compared to the other methods of cooking,
induction cooking has a very low level of ambient
heat, Thus makes cooking more pleasurable, with
a reduced need for ventilation.

Finally, the vitroceramic glass as a cooking
surface barely becomes hot and this makes
cleaning much easier.
~
inverter
induction coil
induced currents
For a proper choice of utensils, please refer to ’Utensils for Your Induction’
10

Glass Top, Coil Size and Controls
Left heating section
fl6-1/2" (16cm)
50 W to 2000 W
fl9" (22cm)
50 W to 2800 W
fl9" (22cm)
50 W to 2800 W
fl6-1/2" (16cm)
50 W to 2000 W
fl11" (28cm)
50 W to 2800 W
Central heating section Right heating section
cooktop - Top View & Coil sizes
Display and Touch-sensitive Controls Detail
ON/OFF Indicator
Burner location
Power Level Display
Medium
High
Maximum
Power Level
Adjustment
ON/OFF Control
Power Level
Adjustment
11

Controls and Operation
position 6 = Medium
position 10 = High
position 12 = Maximum
Operating the Unit
This cooktop is equipped with touch sensitive
controls and you are only required to place your
fingers on a sensor which is positioned
underneath the glass top to indicate an adequate
response from the unit. The spots where these
sensors are placed are marked by appropriate
signs on the glass. Also, to be able to use the
unit, you should have obtained a utensil suitable
for induction cooking
.
Turning the Coil ON

To start, put the utensil on the coil which you
would like to use, then locate the set of controls
for the coil. This is indicated by a small dot on the
ON/OFF sign on the glass top.

To turn the element (coil) ON place a finger on
the ON/OFF sign. The LED above this sign will
become lit, and a ’0’ (zero) should appear on the
numeric display.

Now the element is ready for you to adjust the
power output. Note that if you do not indicate any
power for the element, it will turn itself off
automatically after 10 seconds.

Power Output Adjustment

The power output level is shown on the digital
display and it can be adjusted by either:

- Touching the ’+’ (plus) or the ’-’ (minus) sign on
the control. The setting would change in single
increments of 1 between 0 and 12; or

- Touching preset power levels on the control. The
settingwould change as follows:
Turning Coil OFF

Turn the coil off byu touching the ’ON/OFF’ sign
on the control . The digital display and the LED
will turn off.

12

Heating Zones, Coil sizes & Utensils
Your cooktop is equipped with five induction
elements in three heating sections. The coil sizes are
shown on the top view of the cooktop on page 11:
-Left heating section: with a 22 cm (9) coil in the
front and a 16 cm (6 1/2) coil in the rear;
- Middle heating section with a 28 cm (11) coil; and
- Right heating section: with a 16 cm (6 1/2) coil in
the front and a 22 cm (9) coil in the rear. To better
utilize the unit, please refer to the information below
on the recommended size of the utensil to use on
any particular coil. The factory recommends use of:
-round utensils 4 - 7 (10 - 18 cm) in diameter on 
61/2 (16 cm) coil; 
-round utensils 7 - 9 1/2 (18 - 24 cm) in diameter
on 9 (22 cm) coil; and 
- round utensils 5 - 13 (12 - 32 cm) in diameter
on 11 (28 cm) coil.
fl4" to 7" pots
(fl10 to 18 cm)
fl4" to 7" pots
(fl10 to 18 cm)
fl5" to 13" pots
(fl12 to 32 cm)
fl7" to 9-1/2" pots
(fl18 to 24 cm)
fl7" to 9-1/2" pots
(fl18 to 24 cm)
The three heating sections are powered by three
independent induction inverters of 2.8 kW each, on
for each heating section. Two coils in each heating
section share the power of one inverter. Thus, the
22 cm (9) coil and the 16 cm (6 1/2) in the left
heating zone share the power of a 2.8 kW
generator. If only one coil is employed, it can be
utilized at its maximum power, but as soon as the
other coil is turned on, the controls adjust the power
on this coil automatically for power sharing. This
power sharing is administered by units
microprocessors, which will alternate power
between the two elements. When two coils share
power of one inverter, some faint clicking of relays
can be heard. The automatic power level change is
shown on the digital display. The controls are set in
such a manner that the last instruction (command)
given to an element is always a priority.
The same applies to the elements in the right
heating section. Also, the middle heating section
consists of two concentric coils and the power
sharing occurs between inner and outer elements.
13

Utensils for Your Induction Unit
Induced current can be created only in materials
which have magnetic properties. Thus, utensils for
use with an induction unit must be made from a
ferromagnetic material or have inserts with magnetic
properties. Your household may already have
cookware suitable for induction cooking, and you
may test any utensil with an induction element.
Incorporated controls are able to recognize a
suitable utensil. To perform a utensil test:
- Turn an element on and adjust power to any level -
you will notice that the digital power display is
flashing.
- Place your utensil on the coil. If the piece being
tested is suitable for induction cooking, the display
will become steady. However, if it keeps flashing,
the utensil cannot be used on your induction unit.
- If the utensil is empty, remove it from the coil
immediately after you have done test and turn the
element OFF. 
Another simple test to determine if a piece of
cookware can be used on an induction cooktop is
the magnet test. Use a small magnet and place it
on the utensil. If the magnet sticks to it, the piece
will work with induction.

Utensils compatible with induction are:
¥Cookware made of enamel coated steel with or
without a non-stick coating. 
¥Cast iron cookware with or without enamel coated
base.
¥ Stainless steel pots and pans designed for
induction cookware.
Note: Stainless steel used for utensils is non-
magnetic and unsuitable for induction cooking, but
most manufacturers make such utensils in layers for
better heat distribution, and a good number of such
pots and pans can be used with induction. To make
sure if a stainless steel utensil can be used perform
the utensil test. Use of utensils with enameled
coated base will prevent the glass top of your unit
from getting scratched.
Pots and pans which do not have a flat bottom still
may be used, however they should not be overly
deformed.

Cookware made from glass, ceramic, earthenware,
aluminum and copper pots and pans and non
magnetic stainless steel cookwareare not suitable
for induction cooking.

Never leave an empty piece of cookware on an induction heating element for more then a few
seconds. If a utensil is left on an element at full power, temperature of the dish may increase
rapidly, the safeties would not engage, and this may damage your utensil, the cooktop, and
could result in an injury or a damage to your property.
Utensils with thick flat bases should be chosen for the benefit of uniform heat distribution.
14

Matching Pots & Pans with Coils
SMALL ELEMENTS, 6 1/2 (16 cm), are best
utilized:
-With small utensils - but normally not smaller then
4 (10 cm);
- For slow cooking and simmering (sauces, creams,
etc.);
- For cooking small quantities of food. 

MEDIUM ELEMENTS, 9 (22 cm), are primarily
designed for day-to-day cooking needs and most
commonly used pans - 7 to 9 1/2 (18 to 25 cm) in
diameter. 

LARGE ELEMENTS 11 (28 cm) element is designed
to adapt to any utensil from 5 to 13 (12 to 32 cm)
in diameter and to automatically adjust the power.


This feature enables:
-Optimal power output for the size of the utensil.
-Even heat distribution and homogenous
cooking temperature throughout the utensil. 

The larger heating element is best used for cooking
large portions of food, or large pieces of fish
(e.g.sole), or meat (steaks), as well as a good
quantity of small pieces of food (fillets, tournedos,
bits of breaded fish, etc.) Using this element, the
food will be cooked evenly.
When cooking large quantities of food,it is always better to use a
large diameter pan and a larger coil, thus better and more efficient
heat distribution will be achieved and food cooked evenly.
1L
1L
small diameter
large diameter
15

To Do or Not to Do
You must:
- Always place your utensil such that its center is
aligned with the centre of the coil.
- Avoid hitting the vitroceramic glass with utensils or
any hard objects - the glass surface is highly
resistant but not unbreakable.
- Pick-up your utensils when moving them around.
Do not slide them and avoid excessive rubbing of
the top, as this leave scratches and erase the
markings.

- Avoid using utensils with rough or deformed
bottoms.

- Avoid leaving any metal cooking accessories,
knives and forks, or metal objects on the hob. They
may get hot if left close to any heating element in
use.
- Avoid storing flammable products in the cabinets
under your cooktop.

- Never leave an empty utensil on an induction
heating element, even when the element is
turned OFF.

- Only use maximum power for boiling and frying.

- Never try heating up a closed can.

- Avoid pre-heating your non-stick pans (e.g. with
teflon coating) at maximum heat.

- Avoid storing solid and heavy items in the cabinets
above your cooktop.They may unintentionally drop
and damage the glass.

Your cooktop must never be used as a storage space or surface for piling up of any material.
Do not connect any appliances to the plugs above or near to the induction cooktop;
connection cable insulation can melt if in contact with heat, and this may result in an injury
and a property damage.
16

Cleaning Recommendations
Cleaning of an induction cooktop is easy. Read and follow these recommendations:
Minor


Accumulated burnt-on
stains





Rings and traces of lime
scale









Burnt-on stains following
sugar spillage, melted
aluminum or plastic.
Soak the area to be cleaned with
soapy water, then wipe it.

Soak the area to be cleaned with warm
soapy water. Use a special scraper for
vitroceramic glass to remove grease
and food particles. Finish off with a
cleaning sponge, then wipe it clean.


Apply warm white vinegar on
the stain. Leave to act then
wipe off with a soft cloth.
OR
Use a commercial cleaner on
affected area. Note that such
cleaner may leave stains on
stainless steel frame, thus
protect exposed stainless steel.


Apply special vitroceramic
glass cleaner on the surface,
preferably one which contains
silicone (protective action).Leave
to act, Finish off with a cleaning
sponge, then wipe it clean.

Cleaning sponges & mild
detergents

Cleaning sponges, mild
detergents and cleaning
agents for vitroceramic
glass



Cleaning cloth, white
vinegar, or diluted de-
liming agent.








Vitroceramic cleaning
agents and sponge.
TYPE OF STAIN WHAT TO DO ACCESSORIES or AGENTS
EMPLOYED
powder non-abrasive 
paste
abrasive backed
sponge
regular sponge
17

Troubleshooting
You have doubts about whether your hob is working correctly this does not necessarily mean there
is a breakdown. Nevertheless, check the following points
PROBLEM POSSIBLE CAUSES WHAT SHOULD YOU DO
When you switch the unit on, the
supply-line breaker trips off or the
supply-line fuse burn.



When you switch on, only one side of
the hob works



The fans keep running for a few
minutes after the unit has been
switched off,


The top of the unit is always warm
(even when it is switched off).



Your hob makes a faint clicking noise
when in operation.




The unit doesn’t work at all.




After turning an element ON,
andhaving utensil placed on the
coil,there is no heat and the digital
indicator continues flashing.

Utensil makes noise during cooking.




.
The hob gives off a smell when first
used for cooking.



Your unit may be connected
incorrectly,or there is an
internal problem.



There is an internal problem
with the unit.



The electronics are cooling down




The electronic components are
under power and they create heat.



This noise occurs when the power
is being shared between two
Induction coils.



There may be a power supply
or internal problem.



The utensil you are trying to use
is not compatible with induction
cooking or its diameter is under
4 (10 cm)

Your utensil creates noise from
vibrations caused by induced
current.



A new unit 



Have the connection checked first,if
OK contact your service agent.




Contact your service agent.




This is a normal occurrence.




This is a normal occurrence.





This is a normal occurrence.




Check your beakers/fuses/connection
cable. If OK, contact your service
agent.


Use another utensil suitable for
induction cooking.



Under high power this phenomenon is
normal with some types of pots and
pans. There is no danger for the hob.



Use each heating element for an
hour with a pan filled with water



Servicing of an induction unit is to be done by an authorized service agent. Contact your
dealer for service location closest to your residence. Never try servicing the unit yourself.
If any crack on the vitroceramic glass can be noticed, or the glass is broken DO NOT USE
THE UNIT. Disconnect the electrical supply to the unit by tripping the breaker off (if the unit
is hardwired to the supply) or just unplug the unit (if there is a plug on the supply cable).
18

Cooktop Information
The unit nameplate contains information which will be useful every time you call for after-sale
service. Please check the nameplate located on the bottom of the unit, obtain information from
your proof of purchase and write down the following information:


MODEL: 


SERIAL NUMBER:


YEAR PRODUCED:


DATE OF PURCHASE:


DEALERS NAME:


DEALERS ADDRESS:


DEALERS TELEPHONE:


DATE INSTALLED:
Heartland Induction Cooktop
19

Cooking Guidelines

Please review our guidelines for use of the cooktop - see the table on page 20 of this manual.
Once again, have in mind that power levels 11 and 12 are to be used only for frying and boiling.

Boil with cover
Add food
Boil or fry
DISHES FRYING
Bringing to Boil
COOKING
SIMMERING
KEEPING
WARM
COOKING/BROWNING
Bringing Back to Boil
Steady Simmering
Fast cooking
Slow cooking
Legend
10 7 6 5 4 3 2 19 81112Heating Power
Soups  Broth
 Thick Soup
Fish  Stock
 Frozen
Sauces  Thick, Made With Flour
 Made With Butter and Eggs
 (Bearnaise, Hollandaise)
Vegetables  Chicory, Spinach
 Pulses
 Boiled Potatoes
 Fried Potatoes
 Saute Potatoes
 Defrosting Vegetables
Meat  Thinly Sliced Meat
 Ying Steaks
 Grilling (Cast Iron Grill Pan)
Deep Frying  Frozen Chips
 Fresh Chips
Miscellaneous  Pressure Cooker
 Stewed Fruit
 Pancakes
 Custard
 Melting Chocolate
 Jam
 Milk
 Fried Egg
 Pasta
 Baby Food In Jars (Bain Marie)
 Stews
 Creole Rice
 Rice Pudding
(once it hisses)
20