Hebb 500 User manual

www.hebbebikes.com
Model 500
USER MANUAL
Hebb E-Bikes
P.O. Box 133096
Tyler, TX 75713
[email protected]
www.HebbEbikes.com

Contents
Welcome .......................................................................................... 2
Warranty .......................................................................................... 3
Regulations and Technical data ....................................................... 4
Parts Identication .......................................................................... 5
Unpacking ....................................................................................... 6
Battery charging and Care .............................................................. 7
Assembly.........................................................................................10
Checklist .........................................................................................13
How the Hebb E-Bike works ........................................................ 14
Maintenance .................................................................................. 16
Troubleshooting ............................................................................ 18
Contact us ...................................................................................... 20

Welcome
Congratulations on the purchase of your Hebb Electric bike. You’re one step
closer in realizing a whole new way of commuting that is fast, fun and friendly
to the environment.
The hub motor is brushless and uses a technology called Pulse Wave Modulation
control, so that it’s not subject to wear like a regular DC motor. Planetary reduction
gears incorporated into its hub gives it a very strong torque, working in unison
with your leg power to atten out those hills and to overcome headwinds.
Under normal cruising conditions (16 mph), the motor draws about 5 amps at
140 watts with 3 foot pounds torque and has an efciency of about 80%. Its
electric consumption is about 1.0 kwH for 62 miles - even less energy than the
food you would consume riding by leg power alone. Making it by far the most
efcient vehicle ever made.
While the Hebb pledge to quality means our components are high value and
reliable, it’s your part to understand safety implications and the possible risks of
cycling. So please take some time and read this manual. It explains the bike in
detail and how to take care of it, so that you can enjoy using the bike for many
years to come.
Hebb Electric
2

Warranty
How the warranty applies
As the makers, we warranty against possible material or construction defects,
provided the following conditions are satised :
• Proof of purchase. The warranty starts on the date of purchase.
• Only the rst owner is entitled to the warranty.
• 2 years for the frame, fork, all mechanical and electrical parts, except normal
wear and tear items.
• 1 year for the battery up to 70% depth of discharge from its original rated
capacity. This can be veried by the dealer where the bike was purchased.
How the warranty does not apply
• When the bicycle is used negligently or has damage resulting from a trafc
accident.
• Normal wear and tear.
• Poor maintenance or modications that no longer comply with regulations or
original specications.
• Damage due to external causes.
• The bicycle is used for rental.
• The battery pack is used incorrectly or damaged. This also applies to improper
charging.
• Compensatory costs arising from damages or accidents, or cost incurred by loss
of the bicycle’s usage.
How the warranty works:
• Original defective parts that are sent or returned to the dealer for assessment
will be replaced by the same or equal value part.
• Labor and transportation charges are not included.
3

USA regulations allow a power assisted maximum speed of 20 mph. Hebb E-Bikes made for
the USA have a motor speed of 250 rpm for a 20 mph top speed and a maximum rated power of
700 watts. The power assist utilizing a throttle can function without the aid of pedaling, however
there’s nothing to stop you from doing so. Pedaling will greatly increase the mileage you get
from your battery.
Typically, this means you do not require a license or moped certicate, there is no age limit and
you can take cycling paths. It conforms to regulations of normal bicycles. Legal requirements
concerning insurance and other regulations of your bicycle may differ in certain municipalities
and states, so be sure to check the regulations where you live.
Weight 60 pounds
Motor 350W electric brushless motor with planetary reduction gears
Battery Pack Lithium ion with battery management circuit 37V 10Ah
7 pounds. Low voltage protection 28V.
Discharge temperature limit 5F to 130F
Controller PWM, LED self-diagnostic system
Overload protection 20 amps
Charger 2 Amps Smart Charger
Maximum charge time – 6 hours
Charging temperature 41F to 95F
Interface E-Bike throttle with safety ON/OFF switch
Fuse 30 amps
Assembly
Regulations
and
Technical Data
4

Parts Identifcation
Parts Identifcation
1
2
3
4
5
6
7
8
9
21 20 19 18 17 16 15 14 13 12 11 10
25
24
23
22
26 27 28 29 30 31 32 33 34 35 36 37
Sprint
1 Brake cables
2 Front LED lighting
3 Mudguards
4 V-Brakes
5 Rims
6 Spokes (13g)
7 Hub motor
8 Reectors
9 Tyres 26” x 1.95”
10 Suspension front fork
11 Motor wire casing
12 Bearing race
13 Frame
14 Pedals
15 Chainwheel 48T and crank
16 Pedal sensor
17 Central support stand
18 Chain 1/2 x 3/32
19 Chain stay
20 Chainguard
21 Shimano roller brakes
22 Shimano Nexus Internal gears
23 Tensioning bolt and plate
24 Rear LED lighting
25 Al. luggage rack
26 Controller / Ignition
27 Battery
28 Saddle ip catch
29 Saddle
30 Seat post
31 Seat post clamp (quick x)
32 Headstem
33 Handle grip (Throttle)
34 Brake levers
35 Gear shifter
36 Battery level gauge
37 Handlebars
8
HEBB
1 Brake cables
2 Front LED light
3 Fenders
4 Disc Brakes
5 Rims
6 Spokes (13g)
7 Hub motor
8 Reectors
9 Tires 26” x 1.95”
10 Suspension front fork
11 Motor wire casing
12 Bearing race
13 Frame
14 Pedals
15 Chain wheel 48T and crank
17 Central support stand
18 Chain 1/2 x 3/32
19 Chain stay
20 Chain guard
21 Shimano roller brakes
22 Shimano Nexus Internal gears
23 Tensioning bolt and plate
24 Rear LED Light
25 Luggage rack
26 Controller / Ignition
27 Battery
28 Saddle ip catch
29 Saddle
30 Seat post
31 Seat post clamp (quick x)
32 Head stem
33 Handle grip (Throttle)
34 Brake levers
35 Gear shifter
36 Battery level gauge
37 Handlebars
5
Model 500

If you have received your bike via UPS or a freight carrier instead of picking it up from
your local bike specialist, please read this section before starting to assemble your bike.
Unpacking: Carefully remove the bicycle by lifting it straight out of the box. Be
careful not to scratch yourself on the carton staples. Remove the packing material
around the bike and stand the bike on a clean at surface. Be sure to keep any small
part packages that come along with the bike. Discard box and packaging material only.
Dispose responsibly, recycle when possible.
This box should contain the Hebb Model 500 bicycle!
• An accessory box included and contains:
a. 3 Ignition keys
b. 1 Pair of pedals
c. 1 Battery charger
d. 1 Power cord
e. 2 Fuses (30 amps)
f. Nylon ties
g. Heat shrink tubes (assorted pre-cut sizes)
h. 1 Hex Key #5
i. 1 Hex Key #3
j. 1 Hebb 500 owner’s manual
k. Shimano Gear and Brakes Manual
• 1 Battery, Lithium Ion 37V 10Ah
Unpacking
Model 500
6
Unpacking
Model 500
Unpacking
Model 500


Battery Charging
Check the indicator lights on the front of the charger.
RED light indicates that the charger is connected and
running from an A/C outlet.
YELLOW light indicates that the battery is charging
GREEN light indicates that the battery is fully charged
It will take a maximum of 6 hours to fully charge your battery. You
may interrupt the charging at any time.
As Li Ion batteries do not suffer from memory effect, it is not
required for the battery to be empty to commence a recharge.
Top-up charging everytime you’ve completed your cycle ride is
recommended.
Kept in good condition Li Ion battery will perform at least 350 full
charge cycles, with a retention of 70% from its original capacity.
Please use only the Li ion charger as provided.
a. Male charging plug b, Charging cord c. Charger specications
d. Charger serial no. e. Cooling fan f. Fuse 10 Amps
g. Charger ‘ON’ LED h. Charging status LED i. Warning label
j. Power switch k. A/C voltage switch l. Power cord socket
15
i j k l
A new battery might take 2 - 3
charges before it performs at its
stated capacity.
Dispose your battery
responsibly, refer to your town
council or eZee dealer.
<
Before use, the battery needs to be fully charged. The battery charger works much like a
laptop computer charger and should be charged via a standard 110v/115v. outlet.
1. Insert charging plug into socket
on the battery
2. Plug power cord to charger
and to A/C outlet.
3. Turn the “ I/O “ switch
on the charger to I.
Unpacking
Model 500
Unpacking
Model 500
Battery Charging
and Care
Model 500
Battery Charging
Before your rst ride, the battery needs charging. Bring it to a
wall socket. (220V - 230V AC EU other countries or 115V AC US)
1 2 3
4
5
6
1 Fuse / Fuse holder (30 amps)
2 Battery grip
3 Charging socket
4 Battery slot guides
5 Batter lock slot
6 Serial number, battery information
Insert charging plug into socket on
battery and connect charger power
cord to A/C outlet. Turn on A/C outlet.
Turn the ‘1’ switch on the charger.
It’s important that to follow this
sequence of actions everytime you
charge the battery.
Do not remove the plug by
pulling the cord, always grip the
charging port by its metal body.
<
6
14
a b c d e f g h
7
a. warning label
b. on/off switch
c. a/c voltage switch set at 110v
d. power cord socket
Battery Charging
Before your rst ride, the battery needs charging. Bring it to a
wall socket. (220V - 230V AC EU other countries or 115V AC US)
1 2 3
4
5
6
1 Fuse / Fuse holder (30 amps)
2 Battery grip
3 Charging socket
4 Battery slot guides
5 Batter lock slot
6 Serial number, battery information
Insert charging plug into socket on
battery and connect charger power
cord to A/C outlet. Turn on A/C outlet.
Turn the ‘1’ switch on the charger.
It’s important that to follow this
sequence of actions everytime you
charge the battery.
Do not remove the plug by
pulling the cord, always grip the
charging port by its metal body.
<
6
14
a b c d e f g h

Battery Charging
Check the indicator lights on the front of the charger.
RED light indicates that the charger is connected and
running from an A/C outlet.
YELLOW light indicates that the battery is charging
GREEN light indicates that the battery is fully charged
It will take a maximum of 6 hours to fully charge your battery. You
may interrupt the charging at any time.
As Li Ion batteries do not suffer from memory effect, it is not
required for the battery to be empty to commence a recharge.
Top-up charging everytime you’ve completed your cycle ride is
recommended.
Kept in good condition Li Ion battery will perform at least 350 full
charge cycles, with a retention of 70% from its original capacity.
Please use only the Li ion charger as provided.
a. Male charging plug b, Charging cord c. Charger specications
d. Charger serial no. e. Cooling fan f. Fuse 10 Amps
g. Charger ‘ON’ LED h. Charging status LED i. Warning label
j. Power switch k. A/C voltage switch l. Power cord socket
15
i j k l
A new battery might take 2 - 3
charges before it performs at its
stated capacity.
Dispose your battery
responsibly, refer to your town
council or eZee dealer.
<
Check the indicator lights on the front of the charger.
RED light indicates that the charger is connected and running from an A/C outlet.
YELLOW light indicates that the battery is charging
GREEN light indicates that the battery is fully charged
It will take a maximum of 6 hours to fully charge your battery. You may interrupt the
charging at any time.
As Li Ion batteries do not suffer from memory effect, it is not required for the battery to
be empty to recharge.
Charging everytime you’ve completed your bike ride is recommended. Kept in good con-
dition, the Li Ion battery will perform 500 charge cycles, with a retention of 70% from its
original capacity.
Please use only the Li ion charger as provided.
Unpacking
Model 500
Unpacking
Model 500
Battery Charging
and Care
Model 500
If there is an A/C outlet near to where your bicycle is parked, it may not be necessary to
remove the battery from the bicycle to charge
8
A new battery might take 2-3
charges before it performs at
it’s stated capacity.
Dispose of your battery responsibly.
Battery Charging
Before your rst ride, the battery needs charging. Bring it to a
wall socket. (220V - 230V AC EU other countries or 115V AC US)
1 2 3
4
5
6
1 Fuse / Fuse holder (30 amps)
2 Battery grip
3 Charging socket
4 Battery slot guides
5 Batter lock slot
6 Serial number, battery information
Insert charging plug into socket on
battery and connect charger power
cord to A/C outlet. Turn on A/C outlet.
Turn the ‘1’ switch on the charger.
It’s important that to follow this
sequence of actions everytime you
charge the battery.
Do not remove the plug by
pulling the cord, always grip the
charging port by its metal body.
<
6
14
a b c d e f g h
a. Male charging plug
b. Charging cord
c. Charger specications
d. Charger serial no.
e. Cooling fan
f. Fuse 10 Amps
g. Charger ‘ON’ LED
h. Charging status LED


Unpacking
Model 500
Unpacking
Model 500
Battery Charging
Model 500
Sometimes after temporary disconnection, the charging status light may give a false
green reading. To verify that your battery is fully charged, switch the charger off, wait
for the charger lights to go out and switch it back on again. The charging status light
should quickly return from amber to green when the battery is fully charged.
The battery may be also charged on the bicycle. Please make sure that the bicycle key is
switched off.
If the battery refuses to accept a charge, contact your dealer for more information.
Battery charging is automatically regulated, and there is no danger of overcharging.
It is advised that you disconnect the battery and switch the charger off as soon as the
charging process is completed.
Do not charge the battery in wet conditions.
Never allow children to play with the battery or charger.
Do not leave your battery in a fully discharged state for long periods of time.
The battery will continue to self-discharge, resulting in damage. Even if not
using the bike, the battery should be charged at least one time per month for one
hour.
9