HETAS 8 User manual

Revised 27-06-13
SAN REMO
8, 12, 20
FREESTANDING
WOOD BURNING
BOILER
STOVES
Installation and Operating
Instructions
Please hand these instructions to the stove user when the installation
is complete. Leave the system ready for operation and instruct the
user in the correct use of the appliance and operation of controls.
Installation –Must be installed by a qualified plumber or suitably
qualified fitter
These appliances have been approved by HETAS Ltd as intermittent operating appliances
for burning wood logs only

Revised 27-06-13
Technical Specifications.
Main Dimensions
A
B
C
D
E
F
G
H
J
K
L
M
N
O
San Remo 8
705
510
520
150
260
420
135
70
6”
550
315
320
327
1”
San Remo12
775
560
575
165
280
464
140
75
6”
615
315
345
355
1.5”
San Remo 20
765
635
640
90
320
500
150
80
6”
605
340
390
300
1.5”
Technical Specifications (Wood)
San Remo 8kW
Boiler
San Remo 12kW
Boiler
San Remo 20kW
Boiler
Total Heat Output
kW
8.4
13.0
20.9
Output to Water
kW
5.4
8.2
11.8
Output to room
kW
3.0
4.8
9.1
Efficiency
%
77.7
76.2
73.3
CO Emission (@13% O2)
%
0.38
0.39
0.89
Flue Gas Temp
°C
270
320
370
Flue Gas Mass Flow
g/s
7.2
9.8
12.9
Refuel Period
hr
1
1
1
Safe Distance to Combustibles -Sides
mm
100
100
100
Safe Distance to Combustibles -Back
mm
200
200
200
Flue Outlet Size
Inch
6”
6”
6”
Product Weight (Packed)
kg
144
172
200
Maximum boiler operating Pressure
bar
1.4
1.4
1.4

Revised 27-06-13
Assembly Instructions
PLEASE READ THESE INSTRUCTIONS CAREFULLY
It is strongly recommended that this stove is fitted to your heating system by a
knowledgeable, experienced and suitably qualified (Hetas or equivalent) plumber
or Heating Engineer with experience in fitting boiler stoves. San Remo Stoves
cannot accept responsibility for any fault arising through incorrect installation.
1. Remove stove from pallet and carefully tip it over onto it’s back.
Remove the plastic bag and, upon
opening the door, remove the two
boxes containing all the contents
and remove contents as shown
Carefully remove the steel straps
and lift off the upper crate
Your San Remo stove comes
packed in a plywood crate

Revised 27-06-13
2. Ensure legs and fixings are present as shown.
3. Ensure the tapped holes, on the base, are free from obstruction. Use a sharp screwdriver
to remove any fire cement. Secure the legs and fixings using the screws and washers
provided, two screws and two washers per leg.
1. Fit the Flue Collar using the 4-M6 set screws and washers supplied. Screw The M6 nuts
on the M6 screws all the way to the end. Then put the washer over the screw/nut assembly
and secure the collar to the lid/back as desired.

Revised 27-06-13
The flue collar is shown below fixed to the top of the stove. If a back flue outlet is required
then remove the blanking plate from the back and fit the collar in its place. Refit the
blanking plate to the top of the stove.
2. To fit the Baffle:
Insert the baffle as shown below with the chamfers to the bottom. Slide the baffle up
behind the Side fins and sit it into place as shown below right. The bottom of the baffle sits
on the bottom bracket while the top of the baffle sits on the turbo bar.

Revised 27-06-13
Installation Instructions
READ THESE INSTRUCTIONS CAREFULLY BEFORE INSTALLATION
List of Components
Door Handle 1
Airwash Control Handle 1
Airwash assembly 1
Primary Air Caps 2
Riddling Handle 1
Ash Pan 1
Ash Pan Tool 1
Coal Catcher 1
Baffle Plate 1
Legs 4
Leg Height Screws M8 4
Leg Screws M8 8
Leg Washers M8 8
Flue Collar 1
Flue Collar Screws M6 4
Flue Collar Nuts M6 4
Flue Collar WashersM6 4
Grate Surround LH 1
Grate Surround RH 1
Riddle Grate 1
Outer Grate 1
Grate Seat 1
Glove 1
Repair paint 1
Operator manual 1
Warranty Registration 1
Card

Revised 27-06-13
It is very important to understand the requirements of the National Building Regulations
(England and Wales –Document J / Scotland - Part F/Document J (Republic of Ireland
only) and standards BS 8303, BSEN 15287, along with any local regulations and working
practices that may apply. Should any conflict occur between these instructions and these
regulations then the regulations must apply.
Health and Safety Precautions
Works must be carried out with care to meet the requirements of Health and Safety
(Health and Safety at Work Act 1974) and comply with the Health and Safety rules
contained therein, and any new regulations introduced during the lifetime of these
instructions.
Handling
Adequate facilities must be available for unloading and site handling.
Fire Cement
Some types of fire cement are caustic and should not be allowed to come into contact with the
skin. In case of contact, wash immediately with plenty of water.
Asbestos
This stove contains no asbestos. If there is a possibility of disturbing any asbestos in the course
of installation then please seek specialist guidance and use appropriate protective equipment.
Metal Parts
When installing or servicing this stove, care should be taken to avoid the possibility of personal
injury.
Please note:
Any white deposits on the stove joints are caused by humidity reacting with the joint sealant.
These deposits may be brushed off and, if necessary, blackened with a proprietary stove polish.
Important Chimney Warning
This stove must not be installed into a chimney that serves any other heating appliance.
Extractor Fan Warning
There must not be an extractor fan fitted in the same room as the stove as this can cause the stove
to emit fumes into the room.
Cleaning and Chimney Sweeping
The appliance, flue & chimney must be cleaned and checked internally and externally
regularly in use and especially after a period on disuse (e.g. after summer). Lift down the
baffle regularly to check for build-up of soot or debris on the top from the flue pipe. Remove the
baffle and check the flue spigot and connector is fully clear at regular intervals. The chimney and
flue connector must be swept at least annually, more often when used with sooty fuels or damp
wood. Any loose, broken or leaking joints or flue ways MUST be repaired immediately.
Fuels
Only use recommended fuels. The appliance can be damaged by burning petroleum coke, liquid
fuels or general rubbish and this will invalidate your warranty and risk your personal safety. The
appliance must not be used as a rubbish incinerator.
Maintenance Annual checking and servicing of the appliance and flue by a competent engineer
is recommended Important Warning
This stove must not be installed into a chimney that serves any other heating appliance.

Revised 27-06-13
No purpose provided ventilation is normally required for stoves rated under 5KW. However for
newer build properties or properties that have been modified so that the design air permeability is
less than 5m3/h.m2 a permanent ventilator will need to be fitted. Approved document J of the
building Regulations gives more detailed information. For each KW above 5KW, 550 sq mm of
fixed ventilation is required –i.e. a stove rated at 8KW would require 3 x 550 sq mm = 1650 sq
mm of fixed ventilation. If more than one appliance is installed in the same room, the ventilation
requirements for each appliance must be added together.
There must not be an extractor fan fitted in the same room as the stove as this can cause the stove
to emit fumes into the room.
Installation
Thermostat
We recommend that a thermostat control is fitted to your boiler which is used to automatically
regulate the water output temperature and prevent water overheating in the boiler. The thermostat
must be fitted as per the manufacturer‟s instructions which are included with the thermostat.
Chimney
The chimney height and the position of the chimney terminal should conform to Building
Regulations. Check that the chimney is in good condition, dry, free from cracks and obstructions.
The diameter of the flue should not be less than 150mm and not more than 200mm. If any of
these requirements are not met, the chimney should be lined by a suitable method. The chimney
must be swept before connection to the stove.
Where the chimney is believed to have previously served an open fire installation, it is possible
that the higher flue gas temperature from the stove may loosen deposits that were previously
firmly adhered, with the consequent risk of flue blockage. It is therefore recommended that the
chimney be swept a second time within a month of regular use after installation. If you have any
doubts about the suitability of your chimney, consult your local dealer/stockist.
If there is no existing chimney then either a prefabricated block chimney or a twin-walled
insulated stainless steel flue to BS 1856-1 can be used. These chimneys must be fitted in
accordance with the manufacturer‟s instructions and also please refer to the current issues of
British Standards BS EN 15287-1:2007 for design, installation and commissioning of chimneys.
Electrical Connection
The installation of any electrical services during the installation of this boiler and the associated
heating system must be carried out by a registered competent electrician in accordance with the
requirements of the latest issue of BS7671.
Flue Draught
A flue draught of minimum 1.2mm to a maximum 2.5mm water gauge is required for
satisfactory appliance performance. The flue draught should be checked under fire at
high output and, if it exceeds the recommended maximum, a draught stabiliser must be fitted so
that the rate of burning can be controlled and to prevent overfiring.
Connection to the Chimney
An existing fireplace opening can be bricked up or sealed with a register plate. A short length of
flue pipe of a minimum 150mm internal diameter may then be used to connect the stove to the
chimney. This flue pipe should conform to Building Regulations. Ensure that the pipe end is no
closer than 76mm to the side or rear chimney walls.
Ideally, the old fireplace should be filled in so that there is a smooth streamlined entry into the
flueway. The length of any horizontal run of flue pipe must not exceed 150mm.

Revised 27-06-13
It is essential that all connections between the stove and chimney-flue are sealed and made
airtight. This appliance is not suitable for installation in a shared flue system.
Both the chimney and flue pipe must be accessible for cleaning and if ANY parts of the chimney
cannot be reached through the stove (with baffle removed), a soot door must be fitted in a
suitable position to enable this to be done.
Material Clearances
The stove can be recessed in a suitable sized fireplace but a permanent free air gap of at least
150mm must be left around the sides and top and at least 50mm at the back of the stove to obtain
maximum heat output and for access to the rear of the stove.
All non-combustible walls closer than 400mm to the stove should be at least 75mm thick. In all
instances the back wall of the fireplace recess and the hearth should be made of non-combustible
material. Allow an apron of at least 300mm at the front of the stove and 150mm on either side.
The hearth on which the stove is to be placed should not be less than 125mm thick and should be
in accordance with the current building regulations.
Care should be taken to level the stove using the adjusting screws in the feet.
The appliance shall be installed on a floor with adequate load-bearing capacity. If the existing
construction does not meet this prerequisite, suitable measures (e.g. load disturbing plate) should
be taken to achieve it.
Safety Distances from Combustible Surfaces: see Technical Specifications.

Revised 27-06-13
Boiler Connection

Revised 27-06-13
It is strongly recommended that this stove is fitted to your heating system by a
knowledgeable, experienced and suitably qualified (Hetas or equivalent) plumber or
Heating Engineer with experience in fitting boiler stoves. If fitted incorrectly it could result
in serious damage to your home heating system. Plumbing should be carried out in
accordance with Relevant Building Regulations and safe practices. The manufacturers
cannot be held responsible for any losses due to incorrect specification or connection of the
heating system.
Gravity Circuit
Do Not –Under any circumstances connect the stove to a sealed (pressurised) heating system
or an unvented HW cylinder
Do Not –Link the stove into a heating or hot water system with an existing boiler without the
use of suitable equipment such as a neutralizer. When fitting this type of system the neutralizer
manufacturer‟s instructions must be followed.
Do –Fit an open cold feed and header expansion tank with separate cold feed and vent pipes.
The cold feed and vent pipes must be unvalved. The open vent pipe should have a diameter of
22mm and rise continuously from the boiler.
The gravity circuit should connect to a domestic indirect hot water cylinder of minimum 135lt
capacity, using 28mm flow and return pipes, rising continuously from the boiler to the cylinder.
Any nominally horizontal runs of gravity pipework should slope upwards at not less than 1:30.
The base of the hot water cylinder should be located at least 150mm above the top of the stove.
The gravity circuit must not contain any shut off valves and should be fully lagged to minimise
heat loss. The pipes should not exceed 7.8 meters (25ft) in length to/from the cylinder. In
general, the shorter the run of pipework the less heat loss and the more efficient the water
heating.

Revised 27-06-13
A heat soak radiator of at least 2kW must be used on the same gravity circuit, positioned above
the stove. This is used to dissipate heat when the central heating is switched off or the HW
cylinder is fully heated.
Link Up:
On heating and hot water installations, a semi-pumped system should be used to the central
heating system with gravity circulation to the hot water cylinder. For optimum performance of
the boiler we recommend that all 4 tappings are used when using separate gravity and pumped
heating loops. The flow and return pipes should be taken from diagonally opposite sides of
boiler.
Injector Tee:
If only two tappings are used on a common flow system, they should be taken diagonally
opposite and the remaining tappings should be plugged. An injector Tee should be fitted to join
the gravity feed and central heating circuits back to the stove, which should be situated as close
to the stove as possible. The tee connection encourages the stable flow of water through both
circuits and prevents priority being given to the stronger flow, typically the pumped circuit.
Pipe Thermostats
A HIGH LIMIT thermostat should be fitted to the gravity flow pipe close to the boiler and set at
90°C.This should override any pump control, switching the pump on and dissipating any excess
heat around the radiator circuit. To prevent boiler corrosion due to condensation it is necessary to
maintain the return water temperature above 45°C. This can be achieved by the use of a
LOWLIMIT thermostat on the return pipe from the hot water cylinder, close to the boiler. The
thermostat should make on temperature rise, preventing the circulating pump from operating
until the gravity circuit is up to temperature.
Commissioning and Handover
To the Installer:
Before lighting the stove check with the installer that the installation work and commissioning
checks described in the installation instructions have been carried out correctly and that the
requirements of the Health and Safety at work act of 1974 are met. Also ensure that the chimney
has been swept clean, is sound and free from any obstructions. As part of the stoves
commissioning and handover the installer should demonstrate how to operate the stove correctly.
On completion of the installation and commissioning, ensure that the operating instructions and
operating tools for the stove are left with the customer. Ensure to advise the customer on the
correct use of the appliance with the fuels likely to be used on the stove and warn them to use
only the recommended fuels for the stove.
Advise the user on what to do should smoke or fumes be emitted from the stove. The user should
use a suitable fireguard in the presence of children, aged and/or infirm persons.
All connections to the boiler should be checked to ensure there are no leaks during operation and
that the flow and return water connections are working properly. The stove should be fired up
initially by the Plumber / Heating Engineer to ensure that it is operating safely with the rest of
the heating system.
CO Alarm –Please ensure a CO alarm has been fitted as detailed on page 15 of these instructions

Revised 27-06-13
Operating Instructions
This appliance is not suitable for use in a shared flue.
This appliance should not be operated with the doors open.
Aerosol Sprays
Do not use an aerosol spray on or near the stove when it is alight.
Air Controls
This stove has been designed to burn clean and efficient. If used correctly this stove will burn far
more efficiently than normal with the obvious notable features of CLEAN GLASS. Never clean
glass when stove is hot. Always use stove glass cleaner which is available from your stove
retailer.
However, for this product to work properly it must be used correctly.
It is essential that the stove has an adequate air supply for combustion and ventilation.
The primary and secondary air inlets must be kept clear from obstruction.
Note:
The secondary air control is open when pushed to the right.
Warning! This appliance will be hot when
In operation and due care should be taken
When operating the controls.

Revised 27-06-13
Air Controls
Primary Air
Primary air is controlled via the two rotary air controls on the bottom of the door.
This provides a conventional air draught to the bed of the fire. The primary air intakes can be
adjusted to give the best possible results when burning different fuels.
Secondary Air
The cast iron stove is fitted with a sophisticated “air wash” system. This secondary air supply to
the stove is controlled through a slider assembly located at the top of the stove.
Multifuel Grate
Your San Remo Stove is fitted with a rotary style grate, which is operated from the front of the
stove via a riddle rod. Use the “Hook” end of tool to operate the riddling system. This rotary
grate is located in the centre of a cast iron flat bed with suitable air slots that assist the burning of
most fuels. It is important to use the rotary grate to de-ash regularly, to ensure that the primary
airflow is not impeded, as a build-up of ash can damage the cast iron bed.
Ashpan
It is essential that you empty the steel ash pan every day. Use the thick end of tool to hook onto
and lift the ash pan out of the stove. DO NOT allow ash to build up underneath the bed as
this may cause damage to the grate.
Notes on Wood burning
With a full load of wood, the stove will need to be refuelled approximately every 1.5 hours.
Wood can be stacked higher in the stove than solid mineral fuel but care must be taken that logs
do not touch the baffle.
Wood burns most efficiently with the primary air controls closed and the secondary control
partially open. Moving the secondary control will control the burn rate of the stove.
Note –primary and secondary air is needed to light the stove, see section entitled
„Lighting the Stove‟.
Wood burns best on a bed of ash and it is therefore only necessary to remove surplus ash from
the stove occasionally.
Burn only dry, well-seasoned wood, which should have been cut, split and stacked for at least 12
months, with free air movement around the sides of the stack to enable it to dry out. Burning wet
or unseasoned wood will create tar deposits in the stove and chimney and will not produce a
satisfactory heat output. Do not use liquid fuels in this appliance.
Please note that HETAS Ltd appliance approval only covers the use of wood logs on this
appliance. HETAS Ltd approval does not cover the use of other fuels either alone or mixed with
the recommended fuels listed above, nor does it cover instructions for the use of other fuels.

Revised 27-06-13
Size of Fuel
Log Length
Maximum Log Lengths
San Remo 8 Boiler Stove
350mm
San Remo 12 Boiler Stove
390mm
San Remo 20 Boiler Stove
430mm
Lighting the Stove
We recommend that you have two or three small fires before you operate your stove to its maximum heat
output. This is to allow the paint to cure in steadily and to give a long service life of the paint finish.
During this curing in process you may notice an unpleasant smell. It is non-toxic, but for your comfort we
would suggest that during this period you leave all doors and windows open.
Ensure the Primary and secondary air controls are fully open and place some dry paper or firelighters on
the grate. Then place a handful of dry kindling on top. Light the fire at the base leaving the primary and
secondary air open. Allow the fuel to reach a steady glow (approximately ten minutes) and then add a
little more fuel (approximately two or three small logs). Once you have a good fire established across the
grate bed, further fuel can be added as required and the primary air controls can be shut completely.
Refuelling
It is best to refuel little and often, rather than in large pieces. When possible refuel the stove before the
bed has gone too low. Open the primary air controls by about two turns and add the fuel. Allow the fuel to
burn for a few minutes until the fire is well established before closing the primary air once again. This
refuelling procedure will ensure that smoke emission is kept to a minimum.
Shutting Down
In order to shut down the stove, close the primary air controls, then close the secondary air slider by
moving the handle all the way to the left. If the controls are left in this position, the fire will be starved of
air and will go out. If you want to revive the fire it is recommended that the primary air controls are open
first, and then open the secondary air slider. Please note that the stove cannot be shutdown in this manner
when the secondary air stop is fitted as this would produce smoke.
Warning! - The stove will remain hot for a considerable time after the fire has been extinguished.
Notes:
Warning! - Petroleum coke fuels or household waste must not be burnt on this appliance.
Should any difficulties arise over fuel quality or suitability, consult your local approved coal
merchant.
Maintenance
Inspect the inside of the firebox and above the baffle plate every week during use. See chimney cleaning
section in warnings and chimney section of Installation Instructions. Only use manufacturers
recommended replacement parts on the appliance
Seasonal Use
Remove the baffle and inspect the inside of the stove and the flue ways and ensure they are 100% clear
after a period of disuse, for example if the stove is not used during the warmer periods of the year. Also
set the air controls to 50% to keep the appliance ventilated and stop the build-up of any moisture inside.
Frozen System
If there is any possibility that the water system may be frozen do not attempt to light the stove
until you are certain there is no ice in the system possibly causing a blockage.

Revised 27-06-13
Safety Notes for your guidance
FIRES CAN BE DANGEROUS –Always use a fireguard in the presence of children, the
elderly or the infirm.
DO NOT OVERFIRE –it is possible to fire the stove beyond its design capacity, this could
damage the stove, so watch for signs of overfiring –if any part of the stove starts to glow red, the
fire is in an overfire situation and the controls should be adjusted accordingly. Never leave the
stove unattended for long periods without first adjusting the controls to a safe setting –careful air
supply control should be exercised at all times.
Any unauthorised modifications of this appliance will render the guarantee null and void and
could be potentially dangerous. Replacement parts should only be sourced from San Remo
approved dealers
CO ALARMS
Building Regulations require that whenever a new or replacement fixed solid fuel or
wood/biomass appliance is installed in a dwelling a carbon monoxide alarm must be fitted in the
same room as the appliance. Further guidance on the installation of the carbon monoxide alarm is
available in BS EN 50292:2002 and from the alarm manufacturer‟s instructions.
Provision of an alarm must not be considered a substitute for either installing the appliance
correctly or ensuring regular servicing and maintenance of the appliance and chimney
system.
Your installer should have fitted a CO alarm in the same room as the appliance. If the alarm
sounds unexpectedly, follow the instructions given under “Warning Note” below.
WARNING NOTE –FUME EMISSION
Properly installed, operated and maintained this appliance will not emit fumes into the dwelling.
Occasional fumes from de-ashing and refuelling may occur. However, persistent fume emission
is potentially dangerous and must not be tolerated.
If fume emission does persist, then the following immediate action should be taken: -
1. Open doors and windows to ventilate room and then leave the premises
2. Let the fire out
3. Check for flue or chimney blockage and clean if required
4. Do not attempt to re-light the fire until the cause of the fume emission has been
identified and corrected. If necessary seek expert advice.
The most common cause of fume emission is flueway or chimney blockage. For your own safety
these must be kept clean at all times.
IN THE EVENT OF A CHIMNEY FIRE
Raise the alarm to let others in the house know.
Call the Fire Brigade
Reduce the appliance-burning rate by closing all air controls.
Move furniture and rugs away from the fireplace and remove any nearby ornaments.
Place a fireguard or spark guard in front of the stove.
Feel the chimneybreast for sign of excessive heat.

Revised 27-06-13
If the wall is becoming hot, move the furniture away. Ensure that the Fire Brigade can gain
access to your roof space in order to check this area for signs of fire spread.
Frequently Asked Questions
1 Do stoves require a chimney?
All of our multi fuel and wood burning stoves require a suitable chimney or professionally installed
flue system.
2 How do I clean the chimney?
You will require a chimney sweep to clean the chimney. It is best to provide a dedicated chimney
cleaning access door when installing the flue of the stove.
3 Who should install my stove?
San Remo want you to enjoy the maximum performance from your Stove products. To ensure this,
it is essential that they are installed correctly.
We strongly recommend that your San Remo Stove products are installed by a qualified plumber or
suitably qualified person.
4 How do I regulate the heat output?
Each stove will have spin valves, which will allow you to easily regulate the heat output.
5 What warranty policy do I get?
San Remo Stoves will replace, free of charge, any working part that fails (under normal operating
conditions) within 12 months of purchase. Consumables such as glass or stove rope are not
guaranteed.
A call out charge will apply if our engineer attends any stove problem that is not related to
product failure.
6 Where can I get spare parts?
Your local San Remo Stove retailer will be pleased to supply spare parts and to provide any other
information you require.
7 Can the doors be left open while burning?
For safety and heat efficiency the doors should remain closed at all times.
8 Why is the stove smoking when lit?
A smoking stove can be caused by a flue with back draught problems. A qualified fitter should
complete a smoke test prior to fitting the stove to ascertain the integrity of the flue.
9 Why should I “Run in” my stove?
To begin, light a series of small fires over a period of a few days to allow the paint finish to cure.
The stove is finished with a heat resistant paint and this can be cleaned with a soft brush. Do not
clean whilst the stove is hot; wait until it has cooled down. The finish can be renovated with
proprietary stove paint
If the stove is not “run in” correctly, this may cause the paint to discolour and flake.
10 What is Over Firing?
Your stove should never be used in a manner to cause over firing. Over firing can be caused by over
loading the stove with fuel, and with primary controls open. If any part of stove glows "red" your
stove is over firing and your draught control should be adjusted to restrict airflow to stove. Over
firing can cause permanent damage to the appliance which is not covered by warranty.
San Remo Stoves
30 –60 Hawthorn Road
Western Industrial Estate
Dublin 12
Ireland