Hisense PX1-PRO User manual

USER MANUAL
Before using the TV, please read this manual
thoroughly and retain it for future reference.
ENGLISH
FRANÇAIS
ESPAÑOL
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USER MANUAL
Before using the TV, please read this manual
thoroughly and retain it for future reference.
ENGLISH

Copyright Statement
© 2021 Hisense Company Ltd. All Rights Reserved.
All material in this User Manual is the property of Hisense Company Ltd. and its subsidiaries, and is
protected under US, CANADA, MEXICO and International copyright and/or other intellectual property
laws. Reproduction or transmission of the materials, in whole or in part, in any manner, electronic, print, or
otherwise, without the prior written consent of Hisense Company Ltd. is a violation of Hisense Company Ltd.
rights under the aforementioned laws.
No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any
manner, electronic or otherwise, whether or not for a charge or other or no consideration, without the prior
written permission of Hisense Company Ltd.
Requests for permission to store, reproduce, transmit or distribute materials may be made to one of the
following addresses:
USA: Hisense USA Corporation
7310 McGinnis Ferry Road
Suwanee, GA 30024
CANADA: Hisense Canada Co., Ltd
2283 Argentia Road, Unit 16
Mississauga, ON, Canada
L5N 5Z2
MEXICO
IMPORTER:
Hisense Mexico S. de R.L. de C.V.
Blvd. Miguel de Cervantes Saavedra No 301
Torre Norte Piso 2, Col. Ampliación Granada
Miguel Hidalgo, Ciudad de México, C.P. 11520
RFC: HME110512IY3
TEL: (52) (55) 5531-3515
Hisense, and any and all other Hisense product names, logo’s, slogans or marks are registered trademarks
of Hisense Company Ltd. and its subsidiaries. All other trademarks are the property of their respective
holders.
©2021. All rights reserved. Hisense and the Hisense logo are registered trademarks of Hisense. Other brand
and product names are registered trademarks of their respective owners.

Disclaimer Page
**Notwithstanding anything to the contrary, including in any or all descriptions, representations, statements
or other communications related to this Hisense device (hereinafter “Device”) made in any form whatsoever
and at any time, some or all of the pre-installed, or subsequently installed Application Services may not be
available or capable of functioning as intended by the provider of the Application Services in any or all usage
areas for reasons outside of Hisense’s control, including but not limited to, Internet access, local service
limitations, etc. Any purchase or use of the Device, including any Application Services, is purely at the
user’s risk. Application Services are provided on an as-available basis without warranties of any kind, either
expressed or implied, that the Application Service will be uninterrupted or error-free, including but not limited
to vagaries of weather, disruption of Service, acts of God, warranties of title, local or regional limitations,
no infringement, NOR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. No advice or information given by Hisense, providers, affiliates, or contractors or their respective
employees shall create such a warranty. Hisense specifically disclaims responsibility for any or all Application
Services from functioning at any time, and by purchasing the Device, you accept such disclaimer without any
claim on Hisense. You are solely responsible for providing an active and working connection to the Internet,
along with any and all hardware and/or software necessary to use the Hisense Device as intended.
Disclaimer:
Images throughout this document are for illustrative purposes only and may differ from the actual
product.

Contents
Live TV
Channel Scan..................................................................................................................................... 3
Channel List........................................................................................................................................3
Favorite............................................................................................................................................... 4
Connection
Establishing a Wired Internet Connection..........................................................................................7
Establishing a Wireless Internet Connection..................................................................................... 7
Connecting Bluetooth Devices........................................................................................................... 8
Using HDMI&CEC.............................................................................................................................. 8
Connecting a Digital Audio System to Use eARC/ARC.................................................................... 9
Connecting an AV device, a PC or a Game Console with an HDMI cable....................................... 9
Connecting USB Devices............................................................................................................... 10
Multi-screen
Screen Sharing.................................................................................................................................11
Content Sharing................................................................................................................................11
Smart Functions
Getting Familiar with the Home Screen...........................................................................................13
Using Voice Control......................................................................................................................... 14
Media................................................................................................................................................ 16
Apps..................................................................................................................................................19
Installing Mobile App to Control your TV.........................................................................................19
Picture and Sound
Adjusting the Picture Quality............................................................................................................21
Game Mode Settings....................................................................................................................... 24
Adjusting the Sound Quality.............................................................................................................24
Accessibility and System
Accessibility...................................................................................................................................... 28
Using Parental Control..................................................................................................................... 28
Configuring Device Preferences Settings........................................................................................ 29
Configuring Advanced System Settings...........................................................................................31
Projection Mode................................................................................................................................33
Screen Type..................................................................................................................................... 33
Auto Geometric Correction...............................................................................................................34
Geometric Correction....................................................................................................................... 34
Focus Adjustment.............................................................................................................................35
Eye Protection.................................................................................................................................. 35
1

Contents
Troubleshooting
Picture Issues................................................................................................................................... 36
Sound Issues....................................................................................................................................36
Network Issues................................................................................................................................. 37
External Device Connection Issues................................................................................................. 37
Apps..................................................................................................................................................38
Media Files....................................................................................................................................... 38
Voice Control Issues........................................................................................................................ 38
Other Issues..................................................................................................................................... 39
Using the E-Manual
Launching the E-Manual.................................................................................................................. 40
Using the Buttons in the E-Manual..................................................................................................40
2

Live TV
Channel Scan
You can scan channels automatically or manually.
Note:
• Antenna/cable function may not be applicable in some models/countries/regions.
Auto Scan
Automatically scan for channels to view programmes from your TV source.
> Channels
If no TV channels were saved before, you will be prompted to do a channel search.
or
In Live TV, > Channels > Auto Channel Scan
Before you select Auto Channel Scan, you can press > Channels > Tuner Mode to select Antenna or
Cable.
Manual Scan
In Live TV, > Channels > Manual Scan
Type in a channel to add it manually to your TV.
Channel List
Displaying the channel list
In Live TV, press button on the remote to display the Channel List menu.
3

Live TV
Favorite
Viewing your favorite list
Press button to call out the Channel list, and the channel list appears on the right side of the screen.
Press button and select green icon and then press button, a heart-shaped icon will appear next to
your favorite channel on ANTENNA/CABLE list, and the favorite channel will appear in the favorite list.
4

Live TV
5

Live TV
If you want to remove favorite channels, Press button and select green icon and then press button, a
heart-shaped icon will disappear on ANTENNA/CABLE list.
Note:
• These steps should be operated under TV inputs.
• Before you edit the favorite lists,complete channel scan first.
6

Connection
Establishing a Wired Internet Connection
Connecting to a wired (Ethernet) network
Press button to select icon to enter Network & Internet.
To get access to the Internet in a wired way, it is recommended to use a modem or router that supports
Dynamic Host Configuration Protocol (DHCP). Modems and routers that support DHCP automatically provide
the IP address, subnet mask, gateway, and DNS, so you don't have to enter them manually. Most home
networks already have DHCP.
See the illustration below.
Establishing a Wireless Internet Connection
Connecting to a wireless network
Press button to select icon, and select Network & Internet > Wi-Fi
To connect to an available wireless network, make sure that you have the wireless router’s SSID and
password before attempting to connect.
To get access to the Internet in a wireless way:
1. Turn on your Wi-Fi.
2. The list of networks will display automatically.
3. Select a wireless network from the list, input the password.
4. If the network connection does not appear in the list, select See all to display all the list, or select Add new
network to input a Wi-Fi name, select the type of security mode, and enter password.
7

Connection
Connecting Bluetooth Devices
Connecting a Bluetooth device
To pair a Bluetooth device, such as Bluetooth headphones, speakers, keyboards, mouse or even moblie
devices:
1. Before pairing your Bluetooth devices, make sure they're in pairing mode and put devices within range of
the TV. To put your Bluetooth devices in pairing mode, refer to the user manual of devices.
2. Press button to select icon, and select Remotes & Accessories > Add accessory to put the TV in
pairing mode. A list of available Bluetooth devices will be displayed.
3. Select the desired device from the list, then follow the onscreen instructions. If you are prompted to enter a
passcode, refer to the user manual of the device. After pairing is completed, the device is connected and is
stored to the TV.
Note:
• You need to unpair a paired device first if the maximum number of paired devices was reached.
Listening to the TV through Bluetooth devices
1. Pair the Bluetooth audio devices using the TV’s Bluetooth function. Refer to the user manual of your audio
device such as Bluetooth speaker, sound bar and headphones for detailed connection steps and usage.
2. Press button to select icon, select Sound > Audio Output, and then select the Bluetooth option to
listen to the audio through bluetooth devices.
Note:
• Compatibility issues may occur depending on the Bluetooth device.
• The TV and Bluetooth device may disconnect depending on the distance between them.
Using HDMI&CEC
Use the TV's remote to control external devices that are connected to the TV by an HDMI cable. The external
devices need to support HDMI&CEC function.
Connecting an external device through HDMI&CEC function
Press button to select icon, and select Inputs > HDMI control.
1. Set HDMI control to On.
2. Connect an HDMI&CEC compliant device to the TV.
3. Turn on the connected external device. The device is automatically connected to the TV. After connection
is finished, you can access the menu of the connected device on your TV screen using your TV remote and
control the device.
Enabling device auto power off
Press button to select icon, and select Inputs > Device auto power off.
Set to On to turn off CEC compatible external devices when the TV is turned off.
8

Connection
Enabling TV auto power on
Press button to select icon, and select Inputs > TV auto power on.
Set to On to turn on the TV when CEC compatible external devices is turned on.
Note:
• HDMI cables must be used to connect HDMI&CEC compatible devices to your TV.
• The HDMI&CEC feature of the connected device must be turned on.
• If you connect an HDMI device that is not HDMI&CEC compatible, all the HDMI&CEC control features do
not work.
• Depending on the connected HDMI device, the HDMI&CEC control feature may not work.
• The HDMI&CEC feature are supported One Touch Play, Routing Control, System Standby, Device OSD
Name Transfer, Remote Control Pass Through, Give Device Power Status, System Audio Control.
Connecting a Digital Audio System to Use eARC/ARC
If you’d like to use the Enhanced Audio Return Channel (eARC) / the Audio Return Channel (ARC) feature
to have sound sent from the TV back down an HDMI cable to a digital sound system, you can connect to the
HDMI (eARC/ARC) port of your TV.
By using this feature, you will also be able to control the sound system with your TV remote instead of using
multiple remotes for each device.
After the connection:
1. Power on the sound system.
2. Press button to select icon, and select Sound > Audio Output > eARC/ARC. If the device
supports eARC function, first select Sound > eARC to set it to On.
Note:
• It works only when the TV is connected to the audio receiver that supports the eARC/ARC function.
• If the device has an Input Selector feature then make sure to change it to TV.
• When this port is used as the eARC/ARC function, it can be used as signal input when a DVD is connected
to amplifier and the amplifier is connected to the TV at the same time. (Some amplifiers may not support
series connection.)
Connecting an AV device, a PC or a Game Console with an HDMI
cable
You can connect an AV device, a PC or a Game Console with an HDMI cable.
9

Connection
After the connection:
1. Power on the device.
2. Press button on your remote, select the corresponding HDMI as the input source.
Note:
• Refer to the "Quick Setup Guide" for more connection information.
• Some devices such as DVD player require HDMI signal to be set to output in the device's settings. Please
consult your device user manual for instructions.
• If there is no sound from your TV, change the device's audio settings.
Connecting USB Devices
Connect the USB devices such as hard drives, USB sticks and digital cameras for browsing photos, listening
to music.
• Support the USB disk 4G, 8G, 16G, 32G, 64G, 128G and other common market size, and 8T hard drive is
currently supported.
• Support format: NTFS, FAT32.
• Certain digital cameras may not be compatible with the TV.
10

Multi-screen
Screen Sharing
Mirror content from your mobile device to the TV. View videos, photos and more from your device on your TV
screen.
Press button to select icon, and select Advanced System > Mobile Device Connection Tips >
Screen Sharing.
1. Turn on the casting function of your Android/Windows10 device. The setting icon may vary depending on
the device. The feature may be called "Wireless display", "Smart view", "Wireless projection", etc.
2. Find the TV name in the searching list of your device and select it. Your mobile device's screen will be
mirrored once you select your TV. If you are using WI-FI, the connecting may fail and the screen won't
switch. You can close Screen sharing application with BACK or EXIT button.
Note:
• Some mobile devices may not support casting.
Content Sharing
Share videos, music or pictures from your Android/iOS/PC device to the TV screen.
Press button to select icon, and select Advanced System > Mobile Device Connection Tips >
Content Sharing.
1. Make sure your device and the TV are connected to the same network.
2. Turn on the contents sharing function of your Android/iOS/PC device.
3. Find the TV name in the searching list of your device and select it.
4. Wait for the connection progress to complete, and select the content you want to share.
Note:
• Some devices may not support content sharing function. If your device doesn't support content sharing, you
can download an app that supports the function, please refer to in this manual.
• The content may not be played depending on the file format.
• The content may not be played smoothly or the function may not work properly due to the network condition.
11

Multi-screen
12

Smart Functions
Getting Familiar with the Home Screen
The simple design of the Home screen menu makes it easy to navigate. And you can easily add or delete
applications in the Home screen according to your needs.
To access the Home screen, press button on your remote and use the D-pad to make your selection.
To exit the Home screen, press button on your remote or use the D-pad to move the cursor to Inputs
icon on the top of the screen, press button to enter, and select your desired input source.
Indicators and icons on the top of the Home screen
•Google Assistant
You can search movies, TV, and more by speaking.
•Google Search
You can search movies, TV, and more by typing.
•Notifications
Notifications can come from the system, an external device, an application, the media player, etc.
•Inputs
Select the input source depending on the device you have connected to your TV.
•Network & Internet
You can set up the Network & Internet.
•Settings
Settings lets you configure the TV, set app options, add accounts, and change other preferences.
•Time
You can always view the current time on the Home screen.
Names of sections that appear on the Home screen
The Home screen displays the following sections:
•Apps
This is the a location where you have the access to all apps on your TV. You can enjoy a wide range of
services including video streaming.
•Play Next
You can select types of content for Play Next.
You can also manually add a program to play next by long-pressing on a program in the Home screen.
•Recommended content
Here will display the premium content on the screen, and you can quickly enter these contents that you
want.
Managing apps on the apps row
On the apps row, select an app you want to open, remove or move, and long press button to manage.
If your favorite app is not on your Home screen, select your favorite app and long press button, and then
select Add to favorites.
13

Smart Functions
Using Voice Control
Voice Control may not be applicable in some models/countries/regions.
Google Assistant
Setup Google Assistant, and enjoy Google Assistant service. You can ask for information, search for your
favorite movies, control your TV and more, just by asking Google Assistant.
Before setting up Google Assistant, connect your TV to the network.
Sign in Google Assistant on TV
1. Go to > Settings > Device Preferences > Google Assistant. Turn on Google Assistant.
2. Go to > Settings > Accounts & Sign In.
3. Sign in to get new apps, recommendations, movies, and more from Google. You can use your phone or
computer, or use your remote to sign in. Also you can select Google Assistnat in the Guide when you turn
on the TV for the first time.
How to start Google Assistant
You can choose one way to start Google Assistant.
•Press button to select Settings > Device Preferences > Google Assistant.
•Press button to select / icon on the top of Home screen to Google Assistant.
•Press button on your remote.
Note:
• The Google Assistant function may not be applicable in some models/countries/regions.
• The setup steps above may vary depending on actual products.
Hands-free Voice Control
Google Assistant can answer your questions or help you change TV configuration.
Before using this function, connect the TV to the Internet and sign in your Google account, by pressing
button, selecting icon and selecting Accounts & Sign In.
How to set up Hands-free Voice Control
1. Switch the control button on the bottom of the TV to to turn on Google Assistant.
2. Start a conversation by saying "Hey Google", and the dialog bar appears at the bottom of the TV screen. At
the same time, indicator lights illuminate.
3. Continue speaking, such as "What's the weather" or "volume up".
Screenless mode
> Settings > Advanced System > Screenless Mode
Talk to Google Assistant even when the screen is off.
In Screenless Mode, Google Assistant is always available to help even when the screen is not on. Just say
"Hey Google".
14

Smart Functions
This feature will affect standby power consumption. To turn it off, press button to select icon, and
select Advanced System > Screenless Mode.
Note:
• The Hands-free Voice Control function may not be supported in some models/countries/regions.
• The Screenless mode descriptions here is only applicable to the models with Hands-free Voice Control
function.
Alexa
Set up to control your TV with any Alexa-enabled devices. Alexa can help you change the TV configuration.
Using just your voice, you can change inputs, volume, channels, and more. Just ask Alexa.
What is required to control your TV with Amazon Alexa?
• Android TV models that support the Alexa skill.
• Amazon Echo device or Alexa App.
• Amazon account for Alexa App or Echo device, if you don't have the account, please create one before the
setup process.
• Hisense account to link your TV, you can create it before the setup process or in the period.
• Home network with Wi-Fi capabilities.
Note:
• For issues of accessing your Amazon account and using the Alexa app during setup, please visit
amazon.com for help.
How to set up Alexa
1. Go to > Settings > Advanced System > Amazon Alexa Service.
2. Turn on Amazon Alexa Service.
3. Select Amazon Alexa Service Setup and Set up now.
4. Link the TV to Hisense account. Scan the QR code with your phone, or visit the website on your phone or
computer, sign in your Hisense account, and enter the code showed on the TV. The webpage and code will
be expired after 15 minutes.
5. Next, your TV screen shows a list of TV name. Select one from it or enter a custom name. Then, your TV
will appear in the device name list on your phone or computer.
6. Download the Alexa app on your smart phone. Open the app and sign in with your Amazon account.
7. In the Alexa app, select Skills section, search and enable Hisense Smart TV skill. Follow the instructions to
link your Amazon account by entering the same Hisense account that you've signed on your TV.
8. On your TV, select Skill enabled and Done.
9. Now, You can ask Alexa try some functions available for TV.
Note:
• Use external Alexa-enabled devices (e.g. Alexa App, Echo) to control your smart TV by using just your
voice.
• After your Hisense account is created but you can't see the Link your TV step on your phone or computer,
please sign out account and re-visit URL and sign in again.
• If you do not see "Amazon Alexa Service" in the System settings, then your TV does not support Alexa.
• The Alexa function may not be applicable in some models/countries/regions.
15

Smart Functions
• The setup steps above may vary depending on actual products.
Media
Media is a central location for you to view or listen to different types of content, such as photos, music and
movies. You can view media content through the following methods:
• A USB thumb drive or hard drive.
• Compatible mobile phone, tablet or other personal devices: you can stream movies, music and photos that
are stored on compatible personal device and play or view the content on your TV.
Browsing content
You have two ways to enter Media:
• Insert a USB device, a prompt message appears, choose whether to go to the media.
•When your USB device is connected to the TV that doesn't show Media page, press button to select
Apps > Media.
To browse content based on the type that you wish to access:
1. Navigate to the appropriate menu tab on the screen and select All Media, Videos, Photos, Music.
2. Click on the name of the folder that contains your content.
3. Make your selection to play or view the content.
If you want to close out of the Media centre, then press button on your remote.
Media format list
Due to differences in programming tools and other factors, some of the file formats that are listed may not be
supported.
Video Format
Container Video Codec File Extension Name Resolution and Frame Rate
MPG MPEG1/2 .mpg .mpeg
MPEG1/2
MPEG4
1920 x 1080 @ 60fps
MPEG program
stream
H.264
.DAT, .VOB, .MPG, .MPEG
3840 x 2160 @ 120fps
HEVC/H.265 3840 x 2160 @ 120fps
MPEG4 1920 x 1080 @ 60fps
H.264 3840 x 2160 @ 120fps
VC1 1920 x 1080 @ 60fps
MPEG transport
stream
MPEG1/2
.ts, .trp, .tp
1920 x 1080 @ 60fps
VP8 1920 x 1080 @ 60fps
AV1
HEVC/H.265
3840 x 2160 @ 120fps
MP4
MPEG1/2
.mp4, .mov
1920 x 1080 @ 60fps
16