Hisense RQ689N4AC1 Mounting instructions

RQ689N4AC1

Contents
Safety for children and others
who are vulnerable people
For your safety and correct
usage, before installing and
first using the appliance, read
this user manual carefully,
including its hints and
warnings. To avoid
unnecessary mistakes and
accidents, it is important to
make sure that all people
using the appliance are
thoroughly familiar with its
operation and safety
features. Save these
instructions and be sure that
they remain with the
appliance if it is moved or
sold, so that anyone using it
throughout its life, will be
properly informed on its
usage and safety notices.
For the safety of life and
property, keep the
precautions of these user's
instructions as the
manufacturer is not
responsible for damages
caused by omission.
This appliance can be used
by children aged from 8 years
and above and persons with
reduced physical, sensory or
mental capabilities or lack of
experience and knowledge if
they have been given
supervision or instruction
concerning use of the
appliance in a safe way and
understand the hazards
involved. Children shall not
play with the appliance.
Cleaning and user
maintenance shall not be
made by children without
supervision.
Keep all packaging away
This appliance is in accordance with the following EU guidelines:
and 2014/30/EC and 2009/125/EC and EC.643/2009 and 2002/96/EC
2014/35/EC
2
Safety and warning information……2
Installing your new appliance………...7
Description of the appliance………….9
Display controls……………………10
Using your appliance………………….12
Helpful hints and tips……………… 14
Cleaning and care……………………15
defrosting………………………………16
Troubleshooting………………………17
Disposal of the appliance……………19

from children as there is risk
of suffocation.
If you are discarding the
appliance, pull the plug out of
the socket, cut the
connection cable (as close to
the appliance as you can)
and remove the door to
prevent children playing from
suffering an electric shock or
from closing themselves
inside it.
If this appliance, featuring a
magnetic door seals, is to
replace an older appliance
having a spring lock (latch)
on the door or lid, be sure to
make the spring lock
unusable before you discard
the old appliance. This will
prevent it from becoming a
death trap for a child
General safety
This
appliance is intended
WARNING —
to be used in
and similar applications
such as
household
-staff kitchen areas in
shops, offices and other
working environments;
-farm houses and by clients
in hotels, motels and other
residential type
environments;
-bed and breakfast type
environments;
-catering and similar non-
retail applications
WARNING — Do not store
explosive substances such
as aerosol cans with a
flammable propellant in
this appliance.
WARNING — If the supply
cord is damaged, it must be
replaced by the
manufacturer, its service
agent or similarly qualified
persons in order to avoid a
hazard.
WARNING — Keep
ventilation openings, in the
appliance enclosure or in
the built-in structure, clear
of obstruction.
WARNING — Do not use
mechanical devices or
other means to accelerate
the defrosting process,
other than those
recommended by the
manufacturer.
WARNING — Do not
damage the refrigerant
circuit.
WARNING — Do not use
electrical appliances inside
the food storage
compartments of the
appliance, unless they are
of the type recommended
by the manufacturer.
WARNING — The
refrigerant and insulation
3

1.
be lengthened.
2. Make sure that the power
plug is not or
d amaged. Otherwise,it may cause
3. Make sure that you can
plug of the
appliance.
4. Do not pull the main
cable.
5.
6. Do not use the appliance without
The power cord must not
squashed
access the main
Electrical safety
blowing gas are
flammable. When
disposing of the appliance,
do so only at an authorized
waste disposal centre. Do
not expose to flame.
The refrigerant isobutene
(R600a) is contained within
the refrigerant circuit of the
appliance, a natural gas
with a high level of
environmental
compatibility, which is
nevertheless flammable.
During transportation and
installation of the
appliance, ensure that
none of the components of
the refrigerant circuit
becomes damaged.
The refrigerant (R600a) is
flammable.
Refrigerant
It is dangerous to alter the
specifications or modify
this product in any way.
Any damage to the cord
may cause a shortcircuit,
fire, electric shock.and
Caution:risk of fire
Ensure that no parts of the
refrigerant circuit be demaged.
Avoid opening flames and
sources of ignition.
Ventilate the room thoroughly
in which the
appliance is situated.
4
short circuit ,electtric shock or
overheat and even cause a fire.
Do not insert the mains plugs
if the socket is loose ,there is a
risk of electric shock or fire.
the light cover of interior lighting.

7.The fridge is only applied
with power supply of single
phase alternating current of
220~240V/50Hz. If fluctuation
of voltage in the district of
user is so large that the
voltage exceeds the above
scope, for safety sake, be
sure to apply A.C. Automatic
voltage regulator of more
than 350W to the fridge. The
fridge must employ a special
power socket instead of
common one with other
electric appliances. Its plug
must match the socket with
ground wire.
Do not store flammable
gass or liquids in the
appliance,There is a risk
of an explosion.
Do not operate any
electrical appliances
inthe
appliance(e.g.electric ice
cream makers,mixers
etc.).
When unplugging always
pull the plug from the
mains socket,do not pull
on the cable.
Do not place hot items
near the plastic
components of this
appliance.
Daily use
Do not place food products
directly against the air
outlet on the rear wall.
Store pre-packed frozen
food in accordance with the
frozen food manufacture’s
instructions.
The appliances
manufactures storage
recommendations should
be strictly adhered to.Refer
to relrelevant instructions
for storage.
Do not place carbonated or
fizzy drinks in the freeze
compartment as it creates
pressure on the
container,which may cause
it to explode,resulting in
damage to the appliance.
Frozen food can cause
frost burns if consumed
straight from the freezer
compartment.
Do not place the appliance
in direct sunlight.
Keep buring candles,lamps
and other items with naked
flames away from the
appliance so that do not set
the appliance on fire.
The appliance is intended
for keeping food stuff
and/or beverages in
normal household as
explained in this
instruction booklet.
5

For electrical connection
carefully, follow the
instructions given in this
manual.
Unpack the appliance and
check if there are damages
on it. Do not connect the
appliance if it is damaged.
Report possible damages
immediately to the place you
bought it. In this case retain
packing.
It is advisable to wait at least
four hours before connecting
the appliance to allow the oil
to flow back in the
The appliance is
heavy.Care should be
taken when moving it.
Do not remove nor touch
items from the freezer
comartment if your hands
are damp/wet,as this could
cause skin abrasions or
frost/freezer burns.
Never use the base,
drawers, doors etc. to
stand on or as supports.
Frozen food must not be
refrozen once it has been
thawed out.
Do not consume ice
popsicles or ice cubes
straight from the freezer as
this can cause freezer burn
to the mouth
and lips.
To avoid items falling and
causing injury or damage
to the appliance, do not
overload the door racks or
put too much food in the
crisper drawers.
Do not clean the appliance
with metal objects, steam
cleaner, ethereal oils, organic
solvents or abrasive
cleansers.
Do not use sharp objects to
remove frost from the
appliance. Use a plastic
scraper.
Installation Important!
caution!
Care and cleaning
Before maintenance, switch
off the appliance and
disconnect the mains plug
from the mains socket.
6

compressor.
Adequate air circulation
should be around the
appliance, lacking this leads
to overheating. To achieve
sufficient ventilation, follow
the instructions relevant to
installation.
Wherever possible the back
of the product should not be
too close to a wall to avoid
touching or catching warm
parts (compressor,
condenser) to prevent the
risk of a fire, follow the
instructions relevant to
installation.
The appliance must not be
locate close to radiators or
cookers.
Service
Any electrical work required
to do the servicing of the
appliance should be carried
out by qualified electrician or
competent person.
This product must be
serviced by an authorized
Service Center, and only
genuine spare parts must be
used.
1)If the appliance is Frost
Free.
2)If the appliance contains
freezer compartment.
Make sure that the mains
plug is accessible after the
installation of the appliance.
Installing your new appliance
Ventilation of appliance
Before using the appliance for the first
time, you should be informed of the
following tips.
In order to improve efficiency
of the cooling system and save
energy, it is necessary to maintain
good ventilation around the appliance
for the dissipation of heat. For this
reason, sufficient clear space should
be available around the refrigerator.
Suggest :It is advisable for there to be
50~70mm of space from the back
to the wall, at least 100mm from its
top,at least 100mm from its side to the
wall and a clear space in front to allow
the doors to open 135°.As shown in
following diagrams
100
100
50~70
7

Climate class Ambient temperature
SN
N
ST
T
+10°C to +32°C
+16°C to +32°C
+16°C to +38°C
+16°C to +43°C
Leveling of appliance
For sufficient leveling and air
circulating in the lower rear section of
the appliance, the bottom feet may
need to be adjusted.
●
≤10mm
To allow the doors to self-close, tilt
the top backwards by about 10mm.
Note:
the climate class showed in the table
below.
This appliance performs well within
It may not work properlyif being
left at a temperature above or below
the indicated range for a long period.
908mm
600mm
765mm
1410mm
135°
135°
Stand your appliance in a dry place to
avoid high moisture.
Keep the appliance out of direct
sunlight，rain or frost. Stand the
appliance away from heat sources
such as stoves, fires or heaters.
●
●
●
You can adjust them manually by
hand or by using a suitable spanner.
●
8

Nano Triple Fresh
high-technology system

Display controls
Controlling the temperature
We recommend that when you start
your refrigerator for the first time, the
temperature for the refrigerator is set
to 5°C ,my fresh choice to -12 and
the freezer to -18°C. If you want to
change the temperature, follow the
instructions below.
Caution! When you set a temperature,
you set an average temperature for
the whole refrigerator cabinet.
Temperatures inside each
compartment may vary from the
temperature values displayed on the
panel, depending on how much food
you store and where you place them.
Ambient temperature may also affect
the actual temperature inside the
appliance.
°C
Use your appliance according to the following control regulations, your appliance
has the corresponding functions and modes as the control panels showed in the
pictures below. When the appliance is powered on for the first time, the
backlighting of the icons on display panel starts working. If no buttons have been
pressed and the doors are closed, the backlighting will turn off.
Lock
Artificial Intelligence
Holiday
Super Freeze
1. Fridge
Press "Fridge" button repeatedly to
set your desired fridge temperature
between 8 and 2, the
temperature will decrease 1
degrees with each press and the
fridge temperature indicator will
display corresponding value according
to the following sequence.
°C °C
°C
8
3. Freezer
Press "Freezer" button to set the freezer
temperature between -15°C and -25°C to
suit your desired temperature, and the
freezer temperature indicator will display
corresponding value according to the
following sequence.
-20°C -21°C -22°C -23°C
-24°C-25°C
-19°C
-17°C -16°C -15°C
-18°C
-5°C ...... -17°C -18°C
5°C
4°C
-4°C
-2°C 2°C 3°C
-3°C
-1°C 0°C 1°C
2. My Fresh Choice
Press "My Fresh Choice" button to set this
temperature between 5°C and -20°C to suit your
desired temperature, and the temperature indicator
will display corresponding value according to the
following sequence.
10
4. Super Freeze
Super Freeze can rapidly
lower frozen temperature and
freeze you food substantially
faster than usual
Refrigerator unlock key
Fridge temperature display area
My Fresh Choice temperature display area
Freezer temperature display area
Run mode icon
Fridge temperature setting key
My Fresh Choice temperature setting key
Freezer temperature setting key
Run mode setting key
Refrigerator unlock icon
NANO Fresh indicator light
OF
Note: This compartment can be turned off
separately by set the temperature at “OF”.
Note: This compartment can be turned off
separately by set the temperature at “OF”.
-19°C -20°C
OF

the fridge during this time.
When the holiday function is on, you
can switch it off by pressing any button
of "Mode", "Fridge" and "Freezer” button.
Do not store any food in Important!
This feature also helps to keep
vitamins and nutrition of fresh food for
longer period.
Press "Mode" button to
activate the super freeze function. The
super freeze light will be illuminated
and the freezer temperature setting
will display -25
Super freeze automatically switches
off after 26 hours .
When super freeze function is on,
you can switch it off by pressing any
button of “Mode”, and “Freezer” button.
°C
When the holiday function is
activated, the temperature of
the refrigerator is automatically
switched to °C to minimise
the energy consumption.
15
5. Artificial intelligence
When the function is
activated, the temperature of
the refrigerator is
automatically switched to
6. Holiday
The temperature of the freezer is
automatically switched to -18°C
7. Mode
●
●
5°C ,the temperature of freezer is
automatically switched to -18°C
●
All the buttons are locked if the icon
“ ” is illuminated, press the
“Unlock” button for 3
seconds to unlock them. And it will
be locked itself after20 seconds no
pressing any button.
11
8. NANO Triple Fresh
high-technology system
.
NANO Triple Fresh high-technology
system has three functions of cleaning
degerming and moisturizing. It can
●
●
.
extend food's storage period, and
remove bacterias and odors totally.
.
1.
mode of this system.
indicates the operative
.
The system is operating cleaning when
the indicator light keep bright, operating
degerming and moisturizing when the
light flash, and finish the operation when
the light off.
2. The system will start operate
automatically when you turn on the
appliance.
3. These three functions of this system
can be turned on manually, but it is not
recommended.
Operate cleaning manually: In the unlock
state and the NANO Fresh indicator light
is off, press "Mode button for 3 seconds,
it will beep once,then the appliance will
operate Cleaning.
Operate degerming and moisturizing:
In the unlock state and the light is off,
press "Mode" button for 3 seconds, it will
beep once, then press the "Mode" button
for 3 seconds again in 1~3 seconds, the
appliance will operate degerming and
moisturizing.
4. These three functions of this system
can be turned off manually, but it is not
recommended: In the unlock state and the
light is on, press "Mode" button for 3
seconds, it will beep once, then the
functions will be turned off.
●
9. Unlock
In the unlock state, you can select
different modes by pressing the “Mode”
button. When certain mode is selected,
the icon will flash for 10 seconds.

Using your appliance
You appliance has the accessories as the "Description of the showed in
general, with this part instruction you can have the right way to use them.
appliance”
Door rack
It is suitable for the storage of eggs,
canned liquid, bottled drinks and
packed food, etc. Do not place too
many heavy things in the racks
The middle door racks can be placed
at different heights according to your
appliance. Please take food out of the
racks before lifting vertically to
reposition.
●
●
Shelf
There are two glass shelves in
refrigerator chamber. They can be
adjusted to various heights as needed.
●
When you remove the shelves, gently
pull them forward until the shelf
comes clear of the shelf guides.
When you return the shelves, make
sure there is no obstacle behind and
gently push the shelf back into the
position.
●
●
All the door racks are completely
removable for cleaning.
●
Crispers
The crisper, mounted on
telescopic extension slides, is for
storing vegetables and fruits.
●
To save energy, please avoid
keeping the door open for a long
time when using the appliance. The
door alarm can be cleared by closing
the door.
10. Door alarm
If the door of fridge or freezer is open
for over 2 minutes, the door alarm
will sound. The buzzer will
automatically stop alarming 10
minutes later.
12
Using your freezer drawer
The freezer drawers are suitable
for storage of foods required to be
frozen, such as meat, ice cream and
others.
Caution! Ensure that bottles are not
stored in the freezer as freezing
may cause the bottle to break.
●

freezer
to make and store ice cubes.you should use
it as follows
freezer compartment.
freezer compartment.
13

Helpful hints and tips
●
●
●
refrigerator or freezer, the internal
temperature will increase resulting in
the compressor having to work harder
and will consume more energy.
Do cover or wrap the food，
particularly if it has a strong flavor.
Place food properly so that air can
circulate freely around it.
Hints for refrigeration
Meat (All Types) Wrap in polythene
food: wrap and place on the glass shelf
above the vegetable drawer. Always
follow food storage times and use by
dates suggested by manufacturers.
Cooked food, cold dishes, etc.:
They should be covered and may be
placed on any shelf.
Fruit and vegetables:
They should be stored in the special
drawer provided.
●
●
Energy saving tips
We recommend that you follow the tips
below to save energy.
Try to avoid keeping the door open
for long periods in order to conserve
energy.
Ensure the appliance is away from
any sources of heat (Direct sunlight,
electric oven or cooker etc)
Don't set the temperature colder than
necessary.
Don't store warm food or evaporating
liquid in the appliance.
Place the appliance in a well
ventilated, humidity free, room. Please
refer to Installing your new appliance
chapter.
If the diagram shows the correct
combination for the drawers, crisper
and shelves, do not adjust the
combination as this is designed to be
the most energy efficient configuration.
Hints for fresh food refrigeration
Do not place hot food directly into the
●
●
●
●
●
●
●
Cleaning and care
Milk bottles:
Should have a lid and be stored in the
door racks.
Hints for freezing
When first starting-up or after a period
out of use, let the appliance run at
least 2 hours on the higher settings
before putting food in the
compartment.
Prepare food in small portions to
enable it to be rapidly and completely
frozen and to make it possible to
subsequently thaw only the quantity
required.
Wrap up the food in aluminum foil or
polyethylene food wraps which are
airtight,
Do not allow fresh unfrozen food to
touch the food which is already frozen
to avoid temperature rise of the latter.
Iced products，if consumed
immediately after removal from the
freezer compartment, will probably
，
●
●
●
●
cause frost burns to the skin.
each frozen package in order to keep
track of the storage time.
Hints for the storage of frozen food
Ensure that frozen food has been
stored correctly by the food retailer
rapidly and should not be re-frozen. Do
not exceed the storage period indicated
by the food manufacturer.
Switching off your appliance
If the appliance needs to be switched
off for an extended period, the following
steps should be taken prevent mould
on the appliance.
It is recommended to label and date
Once defrosted，food will deteriorate
●
●
●
●
●
Butter and cheese:
Should be wrapped in airtight foil or
plastic film wrap.
●
14

Cleaning and care
For hygienic reasons the appliance
(including exterior and interior
accessories) should be cleaned
regularly at least every two months.
Caution! The appliance must not be
connected to the mains during
cleaning. Danger of electrical shock!
Before cleaning switch the appliance
off and remove the plug from the
mains socket.
Exterior cleaning
To maintain good appearance of your
appliance, you should clean it
regularly.
-Wipe the digital panel and display
panel with a clean, soft cloth.
-Spray water onto the cleaning cloth
instead of spraying directly on the
surface of the appliance. This helps
ensure an even distribution of moisture
to the surface.
-Clean the doors, handles and cabinet
surfaces with a mild detergent and then
wiped dry with a soft cloth.
Caution!
-Don't use sharp objects as they are
likely to scratch the surface.
-Don't use Thinner, Car detergent,
Clorox, ethereal oil, abrasive cleansers
or organic solvent such as Benzene for
cleaning. They may damage the
surface of the appliance and may
cause fire.
Interior cleaning
defrosts, a layer of frost may occur on
the freezer compartment's interior
walls if the freezer door is opened
frequently or kept open too long. If the
frost is too thick, choose a time when
the supply of food stocks are low and
proceed as follows:
1 . R e m o v e e x i s t i n g f o o d a n d
accessories baskets, unplug the
appliance from the mains power and
leave the doors open. Ventilate the
room thoroughly to accelerate the
thawing process.
2. When defrosting is completed, clean
your freezer as described above.
Caution!
remove frost from the freezer
compartment. Only after the interior is
completely dry should the appliance be
switched back on and plugged back
into the mains socket.
Don't use sharp objects to
1. Remove all food.
2. Remove the power plug from the
mains socket.
You should clean the appliance interior
regularly. It will be easier to clean
when food stocks are low. Wipe the
inside of the fridge freezer with a weak
solution of bicarbonate of soda, and
then rinse with warm water using a
wrung-out sponge or cloth. Wipe
completely dry before replacing the
shelves and baskets.
Thoroughly dry all surfaces and
removable parts.
Although this appliance automatically
3. C le an and dry the interior
thoroughly.
4. Ensure that all the doors are
wedged open slightly to allow air to
circulate.
15

Defrosting
Water contained in the food or getting into air inside the fridge by opening doors may
form a layer of frost inside .It will weaken the refrigetation when the frost is thick.
This appliance is frost-free refrigerator, Automatic defrost itself regularly, without
manual defrost.Water from defrosting will be drained into an drip tray through a drain
pipe,Then the water within the drip tray will be evaporated.
●
●
Door seals cleaning
Take care to keep door seals clean.
Sticky food and drinks can cause seals
to stick to the cabinet and tear when
you open the door. Wash seal with a
mild detergent and warm water. Rinse
and dry it thoroughly after cleaning.
Caution! Only after the door seals are
completely dry should the appliance be
powered on.
Replacing the LED light:
Warning: The LED light must not be
replaced by the user! If the LED light is
damaged, contact the customer
helpline for assistance. To replace the
LED light, the below steps can be
followed:
1. Unplug your appliance.
2. Remove light cover by pushing up
and out.
3. Hold the LED cover with one hand
and pull it with the other hand while
pressing the connector latch.
4. Replace LED light and snap it
correctly in place.
16

Troubleshooting
If you experience a problem with your appliance or are concerned that the
appliance is not functioning correctly, you can carry out some easy checks
according to this section before calling for service.
Warning!
have made the checks mentioned below, contact a qualified electrician, authorized
service engineer or the shop where you purchased the product.
Don't try to repair the appliance yourself. If the problem persists after you
P roblem
Check h h w ether t e power cord is plugged into the power outlet
properly.
Check t e f r t h use or ci cui of your power supply, replace if
necessary.
The a bien m t temperature is too low. Try setting the chamber
t mpera ure t e to a colder level to solve this problem.
I is nt ormal that the freezer is not operating during the
autom cycl aatic defrost e, or for short time after the appliance
i itched o o ects sw n t prot the compressor.
The in erior a t m y need to be cleaned
Some f ainers or rapp n ood, cont w i g cause odours.
The nds sou below are quite normal:
Com ressorp running noises.
Air m vem no he al an motor n the freezer o ent ise from t sm l f i
com t mpartment or o her co partments.
Gurgling sound similar to water boiling.
Popp noing ise during automatic defrosting.
Clicking noise before the compressor starts.
No se fr hei om t
app anceli
Other un usual noises are due to the a reasons below nd may
need you to and t ke action check a :
The net is cabi not level.
The b ck a of appliance touches the wall.
Bottles co ainers falle or nt n or rolling.
The motor runs
cont nuousli y
I is or al to frequt n m ently hear the sound of the motor, it will
need run or to m e when in following circumstances:
Te e setting is set colder than necessary mperatur
Lar antity of warm food has recently been stored within ge qu
t e ah ppliance.
The temperature outside the appliance is too high.
Doors are kept open too long or too often.
Af t hed ofter your installing the appliance or it has been swi c f
for a long time.
Possible cause & Solution
●
●
●
●
●
●
●
●
●
●
App
correctly
liance is not working
Odours from he
compartments
t
17

A layer of frost occurs in
the comp m t art en
Check t at the air outl s ked d and ensur h et are not bloc by foo e
food is placed within the appliance to allow sufficient
ven attil ion. Ensure that door is fully closed. To remove the
f ost please refer to cleanr , ing and care chapter.
Temperature inside is
too w m ar
You may have left the doors open too long or too frequently; or
t doors arhe e kept open by some obstacle; or the appliance is
l th insuf e sides back d opocated wi ficient clearance at th , an t
Temperature inside is
too co ld
I ease thncr e temperature by following the "Display controls”
chapter.
Doors can e c osed t b l
easi yl
Check het h r w her t e top of the ref igerator is tilted back by
10-15 t all w the doors to self close, or if something inside mm o o
i t ng the rs preven i doors f om closing.
Water drips on the floor
The ter pan located wa ( at the rear bottom of the cabinet) may
not b e properly leveled, or the draining spout （located
underne h t op o depoat he t f the compressor t） m not be ay
properly pos itioned to direct water into this pan, or the water
spout erat a a is blocked. You may need to pull the refrig or w y
f om the al an anr w l to check the p d spout.
The lig t is n or h ot w king
The D light may be damage R er to replace LED l ght LE d. ef i s
i cleaninn g and care chapter.
The l system has disa du do contro bled the lights e to the or
be ng kepi t open too long, close and reopens the door to
reacti e the l ghtvat i s.
●
●
18

Disposal of the appliance
19
220-240V~, 50Hz, R600a ;
Service : 0844 346 0087
HisenseHelp Line

Hisense UK Ltd
Unit 2 Meadow Court
Leeds
Millshaw Lane
LS11 8LZ