Hitachi HA820 G3 Series User manual

Hitachi Advanced Server HA820 G3 Series
User Guide
This document is for the person who installs, administers, and troubleshoots servers and storage
systems. Hitachi Vantara assumes you are qualified in the servicing of computer equipment and
trained in recognizing hazards in products with hazardous energy levels.
MK-90HAS8031-01
October 2023

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Hitachi Advanced Server HA820 G3 User Guide 2

Contents 3
Contents
Component identification.....................................................................................7
Front panel components ..................................................................................................................................7
Front panel LEDs and buttons ........................................................................................................................9
UID button functionality. .....................................................................................................................11
Front panel LED power fault codes..................................................................................................11
Systems Insight Display LEDs..........................................................................................................12
Systems Insight Display combined LED descriptions....................................................................14
Rear panel components.................................................................................................................................15
Rear panel LEDs.............................................................................................................................................16
System board components............................................................................................................................17
System maintenance switch descriptions .......................................................................................18
DIMM label identification ....................................................................................................................19
DIMM slot locations. ...........................................................................................................................20
Heatsink and processor socket components ..................................................................................20
Basic Drive LED definitions ...........................................................................................................................21
Drive boxes and numbering ..........................................................................................................................23
NS204i-u Boot Device components .............................................................................................................25
NS204i-u Boot Device LED definitions ........................................................................................................25
Setup........................................................................................................................27
Setting up the server. .....................................................................................................................................27
Operational requirements ..................................................................................................................28
Space and airflow requirements ...........................................................................................28
Temperature requirements.....................................................................................................29
Power requirements ...............................................................................................................29
Electrical grounding requirements ........................................................................................30
Connecting a DC power cable to a DC power source .......................................................30
Rack warnings and cautions .............................................................................................................31
Server warnings and cautions...........................................................................................................32
Electrostatic discharge.......................................................................................................................33
Operations..............................................................................................................34
Power up the server. ......................................................................................................................................34
Power down the server ..................................................................................................................................34
Extend the server from the rack...................................................................................................................34
Remove the server from the rack.................................................................................................................35
Remove the bezel...........................................................................................................................................36
Remove the access panel .............................................................................................................................37
Installing the access panel ............................................................................................................................38
Remove the fan cage.....................................................................................................................................39
Install the fan cage. ........................................................................................................................................39
Remove the air baffle or midplane drive cage ............................................................................................40
Install the air baffle. ........................................................................................................................................42
Remove the riser cage...................................................................................................................................43
Releasing the cable management arm........................................................................................................44
Accessing the Systems Insight Display.......................................................................................................45

4 Contents
Hardware options installation ............................................................ 46
Introduction ......................................................................................................................................................46
Server data backup ........................................................................................................................................46
Controllers........................................................................................................................................................47
Installing a type-o storage controller ................................................................................................47
Installing a type-p storage controller ................................................................................................48
Cooling .............................................................................................................................................................51
Fan mode behavior.............................................................................................................................51
Installing high-performance fans.......................................................................................................52
Drive cage options ..........................................................................................................................................53
Installing a front 8SFF drive cage.....................................................................................................53
Installing a front 2SFF side-by-side drive cage ..............................................................................55
Installing a front 2SFF stacked drive cage ......................................................................................57
Installing a midplane drive cage........................................................................................................60
Installing a rear 2SFF stacked drive cage .......................................................................................63
Hard drives.......................................................................................................................................................66
Drive guidelines...................................................................................................................................66
Installing a hot-plug LFF/SFF SAS, SATA or NVMe drive.............................................................67
Energy pack options.......................................................................................................................................69
Minimum firmware versions...............................................................................................................69
Smart Storage Battery........................................................................................................................69
Smart Storage Hybrid Capacitor.......................................................................................................69
Installing a smart storage battery/capacitor.....................................................................................69
Management....................................................................................................................................................71
Installing the Systems Insight Display .............................................................................................71
Installing a rear serial port interface .................................................................................................73
Memory. ...........................................................................................................................................................74
Memory population information.........................................................................................................74
DIMM-processor compatibility ...........................................................................................................74
Installing a DIMM ................................................................................................................................74
Networking .......................................................................................................................................................78
Installing an OCP network adapter...................................................................................................78
Installing a PCIe network adapter.....................................................................................................79
Optical drives and media bays......................................................................................................................81
Installing a universal media bay in the SFF chassis ......................................................................81
Installing a universal media bay in the LFF chassis.......................................................................83
Installing the optical disc drive in the SFF universal media bay ...................................................85
Installing the optical disc drive in the LFF universal media bay ...................................................87
OS boot device................................................................................................................................................89
Installing boot device drives ..............................................................................................................89
Installing the NS204i Boot Device ....................................................................................................90
Power supply options .....................................................................................................................................92
Power supply warnings and cautions...............................................................................................93
Installing an AC power supply...........................................................................................................93
Processor and heatsink options....................................................................................................................96
Processor cautions .............................................................................................................................96
Installing the processor ......................................................................................................................96
Rack mounting options.................................................................................................................................102
Rail identification markers................................................................................................................103
Rack mounting interfaces ................................................................................................................104
Rack rail options................................................................................................................................104
Installing the server into the rack....................................................................................................104
Installing the rack rail hook-and-loop strap ...................................................................................106
Installing the cable management arm............................................................................................107
Riser and riser cage options .......................................................................................................................112

Contents 5
PCIe5 slot description ......................................................................................................................112
Supported PCIe form factors. .........................................................................................................113
Installing expansion boards.............................................................................................................114
Installing a secondary riser cage....................................................................................................116
Installing a tertiary riser cage ..........................................................................................................118
Installing an accelerator or GPU.....................................................................................................120
Installing a rear 2 SFF riser cage ...................................................................................................124
Installing a rear 2LFF riser cage.....................................................................................................126
Installing primary and secondary risers .........................................................................................128
Installing tertiary risers .....................................................................................................................130
Security. .........................................................................................................................................................131
Installing the bezel............................................................................................................................132
Installing the chassis intrusion detection switch ...........................................................................132
Trusted Platform Module 2.0 guidelines........................................................................................133
BitLocker recovery key/password retention guidelines ...................................................134
Cabling..................................................................................................................135
Cabling guidelines ........................................................................................................................................135
Cabling diagrams ..........................................................................................................................................136
8 SFF box 1 cabling..........................................................................................................................140
8 SFF box 2 cabling..........................................................................................................................147
8 SFF box 3 cabling..........................................................................................................................156
Mid 8 SFF cabling.............................................................................................................................162
Front 2 SFF cabling..........................................................................................................................165
Rear 2 SFF cabling...........................................................................................................................171
LFF cabling ........................................................................................................................................178
Riser enablement cabling ................................................................................................................183
Power cabling....................................................................................................................................188
GPU cabling ......................................................................................................................................192
NS204i-u boot device cabling .........................................................................................................193
OCP bandwidth upgrade .................................................................................................................194
Systems Insight Display cabling .....................................................................................................196
I/O cabling..........................................................................................................................................197
Front power switch cabling..............................................................................................................199
Serial port cabling .............................................................................................................................200
Configuration resources................................................................................. 201
Updating firmware or system ROM ............................................................................................................201
Configuring the server..................................................................................................................................202
Configuring storage controllers ...................................................................................................................203
Managing the NS204i Boot Device ............................................................................................................203
Deploying an OS...........................................................................................................................................203
Configuring security......................................................................................................................... 204
Optimizing the server ...................................................................................................................................205
Server management.....................................................................................................................................205
Managing Linux-based high performance compute clusters..................................................................205
Troubleshooting.................................................................................................206
NMI functionality............................................................................................................................................206

6 Contents
Specifications..................................................................................................... 207
Environmental specifications.......................................................................................................................207
Mechanical specifications ............................................................................................................................207
Power supply specifications ........................................................................................................................208
800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply...............................................208
1000 W Flex Slot Titanium Hot-plug Power Supply .....................................................................209
1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply.............................................210

Preface
This document is for the person who installs, administers, and troubleshoots servers and
storage systems. Hitachi Vantara assumes you are qualified in the servicing of computer
equipment and trained in recognizing hazards in products with hazardous energy levels.
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knowledge.hitachivantara.com/Documents. Check this site for the most current
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the product.
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Preface
Hitachi Advanced Server HA820 G3 User Guide

Component identification
7
Component identification
Front panel components
SFF front panel components
Item Description
1 Serial number/iLO information pull tab
2 8 SFF drives or universal media bay (optional)
3 8 SFF drives (optional)
4 8 SFF drives
5 Systems Insight Display (optional)
6 USB 3.2 Gen 1 port
7 iLO Service Port
SFF media bay components
Item Description
1 USB 2.0 port
2 DisplayPort 1.1a
3 Optical disc drive (optional)
4 USB 2.0 port
5 Front 2 SFF stacked drives (optional)

8 Component identification
12 LFF front panel components
Item Description
1 Serial number/iLO information pull tab
2 USB 3.2 Gen 1 port
3 iLO Service Port
4 LFF drives
8 LFF front panel components
Item Description
1 2 SFF side by side drives (optional)
2 LFF media bay
LFF media bay components
Item Description
1 Optical disk drive
2 DisplayPort 1.1a

Front panel LEDs and buttons
9
Front panel LEDs and buttons
SFF
Item Description Status
1 Power On/Standby button and
system power LED1
• Solid green = System on
• Flashing green (1 Hz/cycle per sec) = Performing
power on sequence
• Solid amber = System in standby
• Off = No power present2
2 Health LED1 • Solid green = Normal
• Flashing green (1 Hz/cycle per sec) = iLO is
rebooting
• Flashing amber = System degraded
• Flashing red (1 Hz/cycle per sec) = System critical3
Table Continued

10 Component identification
Item
Description
Status
3
NIC status LED 1
• Solid green = Link to network
• Flashing green (1 Hz/cycle per sec) = Network
active
• Off = No network activity
4
UID button/LED1
• Solid blue = Activated
• Flashing blue:
◦ 1 Hz/cycle per sec = Remote management or
firmware upgrade in progress
◦ 4 Hz/cycle per sec = iLO manual reboot
sequence initiated
◦ 8 Hz/cycle per sec = iLO manual reboot
sequence in progress
◦ Off = Deactivated
1 When all four LEDs described in this table flash simultaneously, a power fault has occurred.
2 Facility power is not present, the power cord is not attached, no power supplies are installed, power supply failure has
occurred, or the power button cable is disconnected.
3 If the health LED indicates a degraded or critical state, use iLO to review the system health status.
LFF

UID button functionality 11
Item Description Status
1 Power On/Standby button and
system power LED1
• Solid green = System on
• Flashing green (1 Hz/cycle per sec) = Performing
power on sequence
• Solid amber = System in standby
• Off = No power present2
2 Health LED1 • Solid green = Normal
• Flashing green (1 Hz/cycle per sec) = iLO is
rebooting
• Flashing amber = System degraded
• Flashing red (1 Hz/cycle per sec) = System critical3
3 NIC status LED 1 • Solid green = Link to network
• Flashing green (1 Hz/cycle per sec) = Network
active
• Off = No network activity
4 UID button/LED1• Solid blue = Activated
• Flashing blue:
◦ 1 Hz/cycle per sec = Remote management or
firmware upgrade in progress
◦ 4 Hz/cycle per sec = iLO manual reboot
sequence initiated
◦ 8 Hz/cycle per sec = iLO manual reboot
sequence in progress
◦ Off = Deactivated
1 When all four LEDs described in this table flash simultaneously, a power fault has occurred.
2 Facility power is not present, the power cord is not attached, no power supplies are installed, power supply failure has
occurred, or the power button cable is disconnected.
3 If the health LED indicates a degraded or critical state, use iLO to review the system health status.
UID button functionality
The UID button can be used to identify a specific server in a rack or display the Server Health Summary when
the server will not power on. For more information, contact customer support.
Front panel LED power fault codes
The following table provides a list of power fault codes, and the subsystems that are affected. Not all power
faults are used by all servers.

12
Systems Insight Display LEDs
Subsystem LED behavior
System board 1 flash
Processor 2 flashes
Memory 3 flashes
Riser board PCIe slots 4 flashes
OCP adapter 5 flashes
Storage controller 6 flashes
System board PCIe slots 7 flashes
Power backplane 8 flashes
Storage backplane 9 flashes
Power supply 10 flashes
PCIe expansion cards installed in riser board 11 flashes
Chassis 12 flashes
GPU card 13 flashes
Systems Insight Display LEDs
The Systems Insight Display LEDs represent the system board layout. The display enables diagnosis with the
access panel installed.

Systems Insight Display LEDs
13
Description Status
Processor LEDs Off = Normal
Amber = Failed processor
DIMM LEDs Off = Normal
Amber = Failed DIMM or configuration issue
DIMM group LEDs Off = Normal
Amber = Failed DIMM or configuration issue
Fan LEDs Off = Normal
Amber = Failed fan or missing fan
NIC LEDs1
Off = No link to network
Solid green = Network link
Flashing green = Network link with activity
If power is off, the front panel LED is not active. For
status, see Rear panel LEDs.
Power supply LEDs Off = Normal
Solid amber = Power subsystem degraded, power
supply failure, or input power lost.
PCI riser LED Off = Normal
Amber = Incorrectly installed PCI riser cage
Over temp LED Off = Normal
Amber = High system temperature detected
Power cap LED Off = System is in standby, or no cap is set.
Solid green = Power cap applied
Amp Status LED Off = AMP modes disabled
Solid green = AMP mode enabled
Solid amber = Failover
Flashing amber = Invalid configuration
1 Embedded NIC ports are not equipped on the server. NIC LEDs on the Systems Insight Display will flash based on the
network adapter port activity. In the case of a dual-port adapters, only NIC LED 1 and 2 will illuminate to correspond with
the activity of the respective network ports.

Systems Insight Display combined LED descriptions
14
When the health LED on the front panel illuminates either amber or red, the server is experiencing a health
event. For more information on the combination of these LEDs, see Systems Insight Display combined
LED descriptions.
Systems Insight Display combined LED descriptions
The combined illumination of the following LEDs indicates a system condition:
• Systems Insight Display LEDs
• System power LED
• Health LED
Systems Insight Display
LED and color
Health
LED
System
power LED
Status
Processor (amber)
Red
Amber
One or more of the following
conditions might exist:
• Processor in socket X has failed.
• Processor X is not installed in the
socket.
• Processor X is unsupported.
• ROM detects a failed processor
during POST.
Processor (amber)
Amber
Green
Processor in socket X is in a pre-
failure condition.
DIMM (amber)
Red
Green
One or more DIMMs have failed.
DIMM (amber)
Amber
Green
DIMM in slot X is in a pre-failure
condition.
Over temp (amber)
Amber
Green
The Health Driver has detected a
cautionary temperature level.
Over temp (amber)
Red
Amber
The server has detected a hardware
critical temperature level.
PCI riser (amber)
Red
Green
The PCI riser cage is not seated
properly.
Fan (amber)
Amber
Green
One fan has failed or has been
removed.
Fan (amber)
Red
Green
Two or more fans have failed or been
removed.
Table Continued

15
Rear panel LEDs
Systems Insight Display
LED and color
Health
LED
System
power LED
Status
Power supply (amber)
Red
Amber
One or more of the following
conditions might exist:
• Only one power supply is installed
and that power supply is in
standby.
• Power supply fault.
• System board fault.
Power supply (amber)
Amber
Green
One or more of the following
conditions might exist:
• Redundant power supply is
installed and only one power
supply is functional.
•AC power cord is not plugged into
redundant power supply.
• Redundant power supply fault.
• Power supply mismatch at POST
or power supply mismatch through
hot-plug addition.
Power cap (off)
—
Amber
Standby.
Power cap (green)
—
Flashing
green
Waiting for power.
Power cap (green)
—
Green
Power is available.
Power cap (flashing amber)
—
Amber
Power is not available.
IMPORTANT: If more than one DIMM slot LED is illuminated, further troubleshooting is required. Test
each bank of DIMMs by removing all other DIMMs. Isolate the failed DIMM by replacing each DIMM in a
bank with a known working DIMM.
Rear panel components

Rear panel components
16
Item Description
1 Primary riser slots 1–3 (optional drive cage)
2 Secondary riser slots 4–6 (optional drive cage)
3 Tertiary riser slots 7–8 (optional drive cage)
4 Power supply 1 (PS1)
5 Power supply 2 (PS2)
6 Video port (VGA)
7 OCP slot 15
8 Serial port (optional)
9 iLO Management Port
10 USB 3.2 Gen 1 ports
11 OCP slot 14
Rear panel LEDs
Item
Description
Status
1
Power supply LED
• Off = System is off or power supply has failed
• Solid green = Normal
2
Status LED
• Off = No network activity
• Solid green = Link to network
• Flashing green = Network activity
3
Link LED
• Off = No network link
• Green = Network link
4
UID LED
• Off = Deactivated
• Solid blue = Activated
• Flashing blue = System is being managed remotely

System board components
17
System board components
Item
Description
X
System maintenance switch
1
Front DisplayPort/USB 2.0 connector
2
OCP slot 14 port 2
3
LP SlimSAS port 2
4
LP SlimSAS port 1
5
Primary riser connector
6
Front I/O & USB 3.2 Gen 1 port connector
7
OCP slot 14 backup power connector
8
SATA optical port
9
Socket 1 MCIO port 1
10
x8 SlimSAS ports1
Table Continued

18
System maintenance switch descriptions
Item Description
11 Drive box 3 power connector
12 Drive box 2 power connector
13 Drive box 1 power connector
14 Signal connector
15 Internal USB ports2
16 Backplane power connector
17 Chassis Intrusion Detection switch connector
18 Socket 2 MCIO port 2
19 Socket 2 MCIO port 1
20 SID connector
21 Secondary riser connector
22 OCP slot 15 backup power connector
23 System battery
24 Energy pack connector
25 NS204i-u power connector
26 Tertiary riser connector
27 Auxiliary power connector for secondary riser
28 Serial port connector (optional)
29 OCP slot 15 port 1
30 OCP slot 15 port 2
31 Auxiliary power connector for primary riser
1 The SlimSAS ports are numbered 1B-4B, 1A-4A from left to right. B is for processor 2 and A is for processor 1.
2 Top = USB 3.2 Gen 1 port, Bottom = USB 2.0 port
System maintenance switch descriptions
Position
Default
Function
S11
Off
• Off—iLO security is enabled.
•On—iLO security is disabled.
S2
Off
Reserved
S3
Off
Reserved
S4
Off
Reserved
S51
Off
• Off—Power-on password is enabled.
•On—Power-on password is disabled.
Table Continued

DIMM label identification
19
Position Default Function
S6 1,2 3 Off • f—No function
•On—Restore default manufacturing settings
S7
Off
Reserved
S8
Off
Reserved
S9
Off
Reserved
S10
Off
Reserved
S11
Off
Reserved
S12
Off
Reserved
1 To access the redundant ROM, set S1, S5, and S6 to On.
2 When the system maintenance switch position 6 is set to the On position, the system is prepared to restore all
configuration settings to their manufacturing defaults.
3 When the system maintenance switch position 6 is set to the On position and Secure Boot is enabled, some
configurations cannot be restored. For more information, see Configuring the server.
DIMM label identification
To determine DIMM characteristics, see the label attached to the DIMM. The information in this section helps
you to use the label to locate specific information about the DIMM.