Hive Home Active Thermostat User manual

Hive Active Thermostat
Install uide
Guide
d’installation

Installation order
To remotely control your heatin and coolin with Hive Active Thermostat,
the thermostat needs to be installed and paired to a Hive Hub.
For quick and efficient set up, install Hive Active Thermostat in the
order shown below.
Hot tip: If you already have a Hive Hub you can start from step 2!
Check your system is compatible with
Hive Active Thermostat at hivehome.com
Install the thermostat
It will show ‘Search’
and then connect
2
Install hub
Wait until the hub
flashes yellow
1
Pair
Pair the thermostat
and hub
3
Complete
online setup
On the Hive
website or
mobile app
4

2
Contents
Installin your hub pae 3
Installin your thermostat pae 5
Pairin your hub and thermostat pae 11
Controllin your thermostat remotely pae 13
Meet your new Hive thermostat pae 14
Multizone installations pae 15
Troubleshootin pae 16

3
Connect the hub to your Internet
router usin the Ethernet cable
provided. Hot tip: Position your
hub on a shelf or table rather than
on the floor to help it talk to your
other Hive devices.
Fit the power cable into the hub and
plu it into a power outlet.
Installin your hub
If you have already installed your hub, please skip this section.
To install the hub you will need an Internet connection a spare Ethernet
port on your router and an electrical outlet nearby.
Install the hub as follows:
2
1

Durin start-up the reen liht will flash.
When the hub is ready to pair the reen liht
will be solid and the middle liht will flash
amber. This usually takes 5-10 minutes.
If no lihts are displayed
immediately after installin the hub
check all cables are connected, the
power outlet is workin, and that
you have an internet connection.
If the problem still persists please
contact Hive Technical Support
on [phone] or visit
hivehome.com/support
3
4

5
Installin your thermostat
1Switch off the power
Before installin, switch the power off to the heatin and/or coolin
system at your electrical breaker box. Confirm it is powered off and
secured in the OFF position for the duration of the installation. You can
test your fan to see if the system will turn on, if not the power is off.
Remember to always follow appropriate safe electrical isolation
procedures and test to confirm that the supply is off before touchin
any electrical connections.
Hot tip: If your existin thermostat is battery powered it may remain on
once the power is turned o.

6
2Remove your existing thermostat from the wall and
take a picture of the wires for reference
Your Hive thermostat needs a permanent connection to the ‘C’ or ‘Common’
terminal. If there is no wire connected to the C terminal on your existin
thermostat you should request a professional install. Label the wires to your
existin thermostat usin the stickers below.
Caution: Hive Active Thermostat is desined for systems of 24VAC with
1A maximum current, and should not be used on hih voltae systems.
Wire sticker here

7
Optional decoration plate
If there are holes and marks that will not be covered by your new
Hive thermostat, use the optional decoration plate provided.
Fix the decoration plate to the wall then attach the thermostat backplate
usin the small screws provided.
3Disconnect the wires from the old thermostat backplate
and remove it from the wall
4Removing the terminal protectors
Remove the terminal protectors by pressin down the terminal release
tabs and pullin the plastic out of the terminals.

8
6Connect the wires to the Hive thermostat backplate
Hive is compatible with wire thicknesses AWG 16-22. If your existin
thermostat had a jumper between the RC and RH terminals this is no
loner required. An R wire can o into either RC or RH.
5Screw on the Hive thermostat backplate using the screws
(and wall anchors) provided
Hot tip: Use the level on the backplate to help et your thermostat
straiht on the wall.
Y1
RC
Y2
O/B
G
C
RH
W1
W2
W3/AUX
ACC
Wirin diaram as an example only

9
Terminal descriptions
G– Fan
C– Common wire
W– 1st, 2nd and 3rd stae heatin for conventional systems.
W3/AUX is used for auxiliary or emerency heat for heat pump systems.
Y– 1st and 2nd stae coolin or 1st and 2nd stae of heat pump compressor
RC – Cool transformer
RH – Heat transformer
O/B – Heat pump reversin valve
ACC – Accessory terminal for dehumidifiers or humidifiers
(also sometimes called DHUM or HUM)

10
7Attach the thermostat body to the thermostat backplate
Y1
RC
Y2
O/B
G
C
RH
W1
W2
W3/AUX
ACC
Clip thermostat
front plate onto
the wall mounted
back plate.

11
Pairin your hub and thermostat
If you already have other Hive devices connected, you can follow the
‘install devices’ section of your app or online dashboard to pair the hub
and thermostat. If not, follow the steps below.
1Check the hub is flashing amber –
this means it’s ready to connect
If the hub is showin a solid amber liht, unplu the
power and reconnect it. The hub will bein to reboot,
this may take a few minutes. When the hub is ready
to pair, the top liht will be solid reen and the middle
liht will flash amber.
2Turn the power back on to your heating
and/or cooling system
The thermostat display will show ‘Search’ – meanin
it’s searchin for the hub. A timer will show how lon
the thermostat has been searchin.
If this lasts for loner than ten minutes, contact
Hive Technical Support and they will dianose
any problems.

12
3Once paired your thermostat will
take you through guided set-up
The first time you connect your Hive
thermostat, it will walk you throuh the
set-up process.
• Firstly, you’ll need to confirm the wires
shown in reen are the ones you want
to connect. The Hive thermostat will
automatically detect when a wire is
connected to a terminal.
• You’ll then need to tell us whether your system is a as furnace or an
electric air handler. Don’t worry if you’re not sure, we’ve ot that covered too.
• If you have connected wires to other terminals, like O/B and ACC,
we'll ask you a couple more questions.
• You'll then see a quick welcome tour where you’ll learn the common
interactions on the thermostat itself.
Once we know these thins about your system, you can continue to set up
your schedules on the thermostat or switch to the app or website to do this.
Hot tip: If you need to rewire at this point make sure the power is off at the
electrical breaker box.
Welcome to Hive.
Let's take a tour.
(Press back button to skip tour)

13
Controllin your thermostat remotely
Hive Active Thermostat is now installed, there is one final step to link your
thermostat to your Hive account.
1Download the Hive app
2Loin usin the email address and password you reistered with
OR If you haven’t already ot a Hive account, tap ‘Create Account’ on the
app Loin screen or create one at hivehome.com/register. Once you’ve
created your account then you’ll need to lo in.
3Enter the hub ID - this is the ABC-123 formatted number on the
underside of the hub
4Once the hub ID has been entered, setup is complete and you’ll
land on your Hive dashboard
5Tap on your thermostat to control it remotely
Hot tip: You can also control your thermostat and other Hive devices
throuh our website, just o to hivehome.com

14
Meet your new Hive thermostat
Quick Cool
Day/Time System
Mode
Humidity
Taret
Temperature
Actual
Temperature
Back
Quick Heat
Dial
Save
Menu
MON 3.25pm
ON
HOLD
55%
20°
TARGE T 18° ACTUAL

15
Multizone installation
Hive Multizone can support up to five zones for heatin and/or coolin.
Hot tip: We recommend that you install the thermostat closest to the hub
first and then install each additional thermostat one at a time.
1When installin each thermostat, repeat steps 1-6 from the
Installing your thermostat sections on paes 5-9.
2Lo in online at hivehome.com or throuh your Hive app.
3If usin your app, select menu and ‘Install Devices’ and
follow the on-screen instructions in the app.
4If you are loed in via the web, select settins and
‘Install devices’ and follow the onscreen instructions.
5If you have more zones to install, repeat the steps until all
thermostats have been connected.

16
Troubleshootin
To remotely control your heatin and/or coolin with Hive, both the
thermostat and hub need to be connected. When this service isn’t
available, the thermostat can also be installed without a hub. This is
known as ‘stand-alone’ mode. In ‘stand-alone’ mode the thermostat
acts as a standard prorammable thermostat without the remote
control features and functionality of Hive.
Using stand-alone mode
1Upon powerin up the thermostat for the first
time, the thermostat display will show ‘Search’.
2Push and hold the back and check
buttons until the 10 second timer runs down.
3To switch back to ‘connected’ mode:
Remove thermostat from the backplate, wait 5 seconds and
then connect the thermostat to the backplate. It will power
back up and display ‘Search’ while lookin for your hub.
Search...0:23

17
Industry Canada (IC) / FCC Compliance Notice
This device complies with Part 15 of the FCC Rules and with Industry Canada’s (IC)
licence-exempt RSSs. Operation is subject to the followin two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference received, includin interference that
may cause undesired operation.
Chanes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
NOTE: This Class B diital apparatus complies with Canadian ICES-003. CAN ICES-3(B)/
NMB- 3(B). This equipment has been tested and found to comply with the limits for a Class
B diital device, pursuant to Part 15 of the FCC Rules. These limits are desined to provide
reasonable protection aainst harmful interference in a residential installation.
This equipment enerates uses and can radiate radio frequency enery and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no uarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turnin the equipment off and on, the user is encouraed to try to
correct the interference by one or more of the followin measures:
• Reorient or relocate the receivin antenna.
 Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
IC / FCC Radiation Exposure Statement
This equipment complies with FCC and IC RF radiation exposure limits set forth for an
uncontrolled environment. This equipment must be installed to provide a separation distance
of at least 20cm from all persons.

18
Ordre d’installation
Pour contrôler à distance le chauae et le refroidissement râce à
Hive Active Thermostat, le thermostat doit être installé et relié à un
boîtier de contrôle (hub) Hive.
Pour une mise en place rapide et ecace, installez Hive Active
ThermostatMC selon l’ordre indiqué ci-dessous.
Un bon truc: si vous possédez déjà un hub Hive, passez à l’étape2!
Vérifiez la compatibilité de votre système avec Hive Active Thermostat
à hivehome.com
Installer le hub
Attendre que les
voyants du hub
clinotent en jaune
Relier
Relier le thermostat
au hub
Installer le
thermostat
Le messae
«Recherche»
s’achera avant la
connexion
Finaliser la
configuration
en ligne
Sur le site Web
de Hive ou sur
l’application mobile
1 2 3
4

19
Sommaire
Installation de votre hub Pae 20
Installation de votre thermostat Pae 22
Relier votre hub au thermostat Pae 28
Contrôlez votre thermostat à distance Pae 30
Rencontrez votre nouveau thermostat Hive Pae 31
Installations à zones multiples Pae 32
Dépannae Pae 33