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This product will be repaired for free during the warranty period. Please contact
customer service, if necessary. Also please provide the invoice of purchase, so as to
prove that the product is still under warranty.
Disposal of waste batteries and Electrical & Electronic Equipment
This symbol on the product or its batteries or its packaging means that this
product and any batteries it contains must not be disposed of with your
household waste. Instead, it is your responsibility to hand this over to an
applicable collection point for the recycling of batteries and electrical and
electronic equipment. This separate collection and recycling will help to conserve
natural resources and prevent potential negative consequences for human health
and the environment due to the possible presence of hazardous substances in
batteries and electrical and electronic equipment, which could be caused by
inappropriate disposal. For more information about where to drop off your
batteries and electrical and electronic waste, please contact your local
city/municipality office, your household waste disposal service, or the shop where
you purchased this product. Rechargeable products contain a Lithium-ion Battery.
Hereby, HNB declares that HNB’s Mychoice mini 1.0 is in compliance with the essential
requirements and other relevant provisions of Directive 2014/53/ EU. The official Declaration of
Conformity may be found at: https://www.heatnotburncenter.com/declarationofconformity
FAQ
Q: Can I smoke a combustible cigarette with the smoking device?
A: No. This product works exclusively with special designed MC heat-not-burn
tobacco sticks.
Q: What can I do if the tobacco stick cannot be inserted into the Sleeve of Holder?
A: Check if there is any tobacco left from a previous stick in the Cap. If there is, clean
the product according to our cleaning guide, then insert a new tobacco stick. If the
problem remains, please contact customer care.
Q: Does the ambient temperature affect the product?
A: If the product is exposed to extreme temperatures for a certain period of time, it
might stop working until it is back within normal ambient conditions.