The Holland Companion Grill No-Hassle Warranty
Your Holland Companion Grill, when subjected to normal residential use, is warranted to the original purchaser to be free from factory
defects in workmanship and materials. Your Holland grill is guaranteed to perform as advertised during the first 30 days and if
Holland cannot repair or replace the grill, we will refund 100% of the purchase price, pursuant to the terms of this warranty.
The cooking grid is warranted to the original purchaser for the lifetime of your grill.
All other parts are warranted for a period of five years.
This warranty will be valid when the purchaser returns a warranty card to the Holland Company within 30 days of purchase. All parts under warranty will be replaced
free of charge. The customer will be charged a shipping and handling fee. After the five-year warranty term, all parts will be replaced for manufacturer’s cost plus
shipping and handling.
The obligation of the Holland Company under this warranty is to repair or replace, at its option, the product during the warranty period. The following will not be covered
under this warranty: damage resulting from negligent or improper use of the product, use of improper fuel/gas supply, use not in accordance with operating instructions,
or alteration of any part by anyone other than a Holland Company representative. Repair or replacement does not extend the warranty period.
Special “NO-FLARE-UP” Warranty: Holland further warrants to the original purchaser that, during the term of this warranty, the drip pan section of the Holland Grill will
not flare-up, provided you use your Holland Grill under normal, non-commercial conditions and follow all manufacturer’s instructions regarding the care and maintenance
of the grill. If a flare-up occurs, simply contact the dealer from which you purchased your Holland Grill (or the Holland Grill dealer nearest you), together with proof of pur-
chase. The dealer will either return the grill to The Holland Company or arrange for an authorized Holland representative to inspect the grill and to confirm that your grill is
flaring up in the drip pan. Upon inspection and confirmation of the flare-up, at our option, Holland will either refund 100% of the original purchase price or replace the
parts that are causing the flare-ups, or replace your Holland Grill with a new Holland Grill of the same or comparable model. This No Flare-Up Warranty applies only to
flare-ups on edible foodstuffs and does not apply to any flare-up on flammable, toxic or poisonous substances, or substances unfit for human consumption.
Warranty Procedure: Within 30 days of purchase, send in warranty card. For warranty service, you may contact The Holland Company at (919) 557-2001 (8 am - 5 pm
eastern time), by fax at (919) 557-3230, or by mail at 121 Thomas Mill Road, Holly Springs, NC 27540. Please have your serial number and date of purchase available
when you call in order to expedite your claim.
What Holland Will Do: If, upon inspection by Holland, the part is found to be defective, Holland, at its option, will either repair or replace the defective part at Holland’s
factory. If, for any reason during the warranty period, the part cannot be repaired after a reasonable number of attempts by Holland, or if a replacement part is not avail-
able, Holland will ask you to return the grill, freight prepaid, and will, at our option, send you a new grill or refund the purchase price of your Holland Grill, reduced pro rata
based on the number of months of service. All repaired or replaced parts will be shipped to the original purchaser.
This warranty will be void, and The Holland Company will assume no liability for any damage or injury that results from (1) tampering with or alteration of the grill, (2)
abuse, misuse, neglect, or accident, (3) any commercial or other unintended use of the grill, (4) failure to follow manufacturer’s instructions or local codes.
Product repair or replacement at the option of The Holland Company is the exclusive remedy under this warranty. The Holland Company shall not be liable for
any incidental or consequential damages resulting from the use or transportation of any Holland Grill, or for breach of any express or implied warranty on the Holland Grill.
Except to the extent prohibited by applicable law, any implied warranty of merchantability or fitness for a particular purpose of this product is limited to the duration of the
above warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so
the above limitations or exclusions may not apply to certain purchasers. This warranty gives the purchaser specific legal rights, and there may be other rights which vary
from state to state.
The Holland Grill
®
Owner Information
Name: ______________________________________________________________________________________________________________________
Address: _____________________________________________________________________________________________________________________
City, State, Zip: _______________________________________________________________________________________________________________
Phone: _______________________________________________________________________________________________________________________
Date Purchased: ____________________________________________ Comments: ______________________________________________________
Dealer/Store Name: _____________________________________________________________________________________________________________
Model No.: _____________________________________________________________________________________________________________________
Serial No.: _______________________________________________________________________________________________________________________
(stamped on metal plate below lid handle)
Please submit within 30 days of purchase to register your warranty
✃
The Holland Company does not sell your personal
information or phone number to mailing lists.
by Holland
The