Holtkamp SunCash User manual

Opterating instruction
SunCash
Money changer and chip card management

Important: For safe and proper use, read the instructions for use and further product-related documents carefully and keep
it for later use!
For errors, technical errors, printing errors and incompleteness, we assume no liability.

Holtkamp Electronics SUNCASH engl. techn. Stand 04.2016 4047_04.2016 V09.2019
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Südstraße 40 / D-49084 Osnabrück
[e-mail] /
www.holtkamp.de
Telefon: [phone], Fax: [phone]
Geschäftsführung: Magnus Michael, Uwe Staudinger; Sitz der Gesellschaft: Osnabrück, AG Osnabrück HRB 213567
Banken: Deutsche Bank Osnabrück, IBAN: DE28 2657 0090 0039 5251 00; SW IFT/BIC: DEUTDE3B265
Die Lieferung erfolgt zu unseren Allgemeinen Geschäftsbedingungen mit Stand Juni 2011 nach ZVEI unter Einbeziehung der Softwareklausel
zur Überlassung von Standard-Software als Teil von Lieferungen mit Stand April 2012 nach ZVEI.
Zusätzlich gelten unsere Vertragsbedingungen „Hardware/Schaltplan/Layout“ und „Auftragsfertigung“.
Es gelten unsere Einkaufsbedingungen mit Stand Januar 2018.
EU-Konformitätserklärung / European Union conformity explanation
Für das nachfolgend bezeichnete Erzeugnis / For the following designated product
Geldwechsler und Chipkarten-Management / Money changer and chip card management
SUNCASH
wird hiermit bestätigt, dass die Bauart, in der von uns in Verkehr gebrachten Ausführung, den unten genannten Normen
entspricht.
It is hereby confirmed, that the construction in that execution brought by us in traffic corresponds to the standards specified
down.
Diese Erklärung gilt für alle Geräte, die nach den beiliegenden technischen Unterlagen, welche Bestandteile dieser Erklärung
sind, hergestellt werden.
This explanation applies to all devices, after the enclosed technical documents, which are components of this explanation,
are manufactured.
Einschlägige EG-Richtlinien / Relevant EC guidelines
RoHS-Richtlinie 2011/65/EU / RoHS Directive 2011/65 / EU
1. 2006/95/EG (Niederspannungsrichtlinie)
2006/95/EG (low-voltage guideline)
geändert durch
changed through
2014/35/EU
2. 2004/108/EG (EMV-Richtlinie)
2004/108/EG (EMV guideline)
geändert durch
changed through
2014/30/EU
Angewendete harmonisierte Normen:
Applied one harmonized standards:
EN 60335-1 von 01/2012 (Sicherheit)
EN 60335-1 from 01/2012 (security)
EN 55022 von 12/2011 (Emissionen)
EN 55022 von 12/2011 (emissions)
EN 61000-3, Teil 2 + 3 von (03/2015 und 03/2014) (Emissionen)
EN 61000-3, Teil 2 + 3 von (03/2015 und 03/2014) (emissions)
EN 61000-6, Teil 1 + 2 von (10/2007 und 03/2006) (Immunität)
EN 61000-6, Teil 1 + 2 von (10/2007 und 03/2006) (immunity)
Diese Erklärung ist bindend für den Hersteller
This declaration is binding on the manufacturer
Manfred Holtkamp Elektronik GmbH
Südstraße 40 in 49084 Osnabrück
abgegeben durch:
Signature:
M. Hashemizadeh (EMV-Beauftragter)
..........................................
Osnabrück, den 20.04.2016

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Content
1 Legal information......................................................................................................................................................................... 5
2 Warranty ................................................................................................................................................................................5
3 Safety notices .............................................................................................................................................................................. 5
4 Notes on cleaning, maintenance................................................................................................................................................ 5
5 Devicespecicdata .................................................................................................................................................................... 6
6 Generally technical data ............................................................................................................................................................ 6
7 Illustrations ................................................................................................................................................................................7
7.1 Illustration of the device...................................................................................................................................................... 7
7.2 Illustration of the interior ..................................................................................................................................................... 8
7.3 Illustration of the interior of the door................................................................................................................................... 8
8 Specications .............................................................................................................................................................................. 9
9 Installation ..............................................................................................................................................................................10
9.1 Installation notes...............................................................................................................................................................10
9.2 Mounting notes................................................................................................................................................................. 10
9.3 Mounting instruction .........................................................................................................................................................10
9.4 Mounting draft for the electronic multiple coin tester........................................................................................................ 10
9.5 Electrical connection ........................................................................................................................................................ 11
 9.6 Operatingforthersttime............................................................................................................................................... 11
10 Keypad ..............................................................................................................................................................................12
11 Basic functions .......................................................................................................................................................................... 12
11.1 Money changing operating .............................................................................................................................................. 12
11.1.1 Bank note change....................................................................................................................................................... 12
11.1.2 Coin change (only possible with 2. hopper)................................................................................................................ 13
11.2 Chip card sales ...............................................................................................................................................................13
11.3 Revaluing of chip cards ................................................................................................................................................... 13
12 Chip card types.......................................................................................................................................................................... 14
13 Programming .............................................................................................................................................................................14
13.1 Explaning the programming positions ............................................................................................................................. 14
  13.1.1Congurationmenu ................................................................................................................................................... 14
13.1.2 Bonus menu................................................................................................................................................................ 17
13.1.3 Card initialisation menu .............................................................................................................................................. 20
14 Statistics ..............................................................................................................................................................................21
14.1 Explaining the statistic values...........................................................................................................................................21
14.2 Enquiring the statistic values............................................................................................................................................ 22
14.3 Cancelling the statistic values .........................................................................................................................................23
15 Special functions ....................................................................................................................................................................... 24
15.1 Stocktaking function of the hoppers (after removing the cover) ....................................................................................... 24
15.2 Door switch ......................................................................................................................................................................24
16 Device malfunctions ................................................................................................................................................................. 25

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1 Legal information
All rights reserved. No part of this manual may not be reproduced
or copied in any form without permission of Holtkamp Elektronik
GmbH. The rights for contained software in control and memory
blocks are exclusively from the manufacturer. The reading and
copying of the program content is strictly prohibited.
The Holtkamp Elektronik GmbH is not liable to the purchaser of
this product or third parties for damages, losses, costs or ex-
penses caused by the buyer or any third party due to accident,
misuse or unauthorized alterations, repairs or improvements.
The Holtkamp Elektronik GmbH shall remain liable for any loss,
costs, disruptions or consequential damages that result from the
use of the control.
The technical data are up to date. Misprints, errors and modi-
cations excepted. Older manuals are no longer valid with the
publication of this manual
4 Notes on cleaning, maintenance
SunCash is more or less maintenance free. By poor coin accep-
tance, the coin runway of the electronic multiple coin tester can
be cleaned free of dust and deposits with a brush or a damp
cloth. The casing can be cleaned with a damp cloth and a solvent
free detergent. Do not at any time, use thinners, petrol, spirits,
acetone or scrubbing cleaning agents. Conventional cleaning
agents could damage the plexiglass window on the laser-cut ed-
ges.
2 Warranty
On the function of the device is granted for a period of 12 months.
The warranty is limited solely to technical defects of the unit, it
can´t be accepted further claims. Further apply our general terms
and conditions, stand of June 2011, for products and services of
the electrical industry (ZVEI) - also see website: www.holtkamp.
de.
Any liability extinguished by the manipulation of the device.
3 Safety notices
The money changer are built according to the prior art and the
recognized safety rules.
Nevertheless, its use threats to life and limb of the user or third
parties, or cause damage to the device or other equipment du-
ring use. Use the device only in perfect condition, and intended,
safety and the risk of danger, in compliance with the instruction
manual! Do immediately eliminate particular disorders, which
maya󰀨ectsafety!Alwayskeeptheoperatinginstructionsdirectly
to the money changer! Note, in addition to the user guide, the ge-
nerally applicable legal and other mandatory regulations relevant
to accident prevention and environmental protection!
Performnochangesand/ormodicationstothemoneychanger
without approval of the manufacturer! Spare parts must meet the
requirementsspeciedbythemanufacturer.Thisisguaranteed
only for original spare parts. Do observe the in the user manual
speciedorprescribeddeadlinesforrecurringmaintenancein-
tervals!
Do provide for the safe and environmentally friendly disposal of
plastic parts and electronic replacement parts! The manufactu-
rer is not liable for damage caused by improper use. The user
bears the risk. Intended use also includes compliance with the
operating instructions and compliance with the inspection and
maintenance conditions.

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5 Devicespecicdata
After the operating voltage has been applied, the display will
show for about 2 seconds: Holtkamp SunCash V x.x. It applies
to the description of the software version (X.x). This information
is subject to the technical development of the SunCash and your
order. For later enquiries and orders it would be helpful to know
this information.
Key number (imprinted on key)
Serial number (noted on the model plate)
Commission
Trader
Therefore it is necessary to write these numbers down, which
appear in the display, in the following table for later technical in-
quiries.
6 Generally technical data
Casing material sheet steel (casing 3 mm, door 5 mm)
Casing color RAL 9010 structured in pure white
Color stand/base acrylic, colored backprinted *
Door front 4 VA
Dimension housing h 980 mm x w 695 mm x d 380 mm
Total height 1760 mm
Stand area w 690 mm x d 380 mm
Electrical data 230 V, 50 - 60 Hz
Power absorption 50 VA
Cable entry from above and below
Temperature range 10°C - 40°C
Relative humidity 25 – 70 %
Protection class I by 230V~
Schutzart IP 20
Weight empty (without money) approximately 170 kg
Weight (with money) approximately 223 kg
Fuse board SI 2 315mA T
Attention: Fuses may only be replaced by ones with the
same values!
* Door front available on request in custom design

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7 Illustrations
7.1 Illustration of the device
1 2
3
4
5
7
8
9
10
6
1 Banknote slot
2 Coin slot
3 LCD info text display
4 Card slot
5 Keypad
6 Plug lock
7 Cover folding
8 Folding handle
9 Chip card issuance
10 Coin issue
11 Stand
11

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7.2 Illustration of the interior 123
3
3
4
5
6
7
9
10
11
1 RESET button for chip card dispenser
2 Fuse 315 mAT/2AT
3 Mounting holes
4 Electronic multiple banknote reader
5 Funnel to mixed coins, cash box
6 Coin hopper 1
7 Coin hopper 2
8 IEC connector 230 V connection
9 Power switch
10 Lock for cash drawer
11 Cash drawer
Standard optional
7.3 Illustration of the interior of the door
12
3
4
5
1 Circuit board
2 Chip card contact unit
3 Elektronic multiple coin tester
4 Tamper protection
5 Chip card dispenser

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8 Specications
SUNCASH
Change banknotes into coins
Change coins into coins
Selling chip cards
Revalue chip cards
Banknote reader and stacker
Elektronic multiple coin tester
Coin hopper for coins / token, diameter = 21-31 mm
(max. 900 coins)
2. Coin hopper
Chip card contact unit with ejection magnet
Chip card dispenser (capacity 100 chip cards)
Counter coin issue
Counter accepted coins
Counter accepted banknotes
Counter chip card issue
Counter for debited card amounts
Counter for bonus amounts
Counterforllingdi󰀨erencesofthehopper
Counter for sales
Chip cards see brochure and price list
Token freely programmable by the customer on demand
Standard Optional equipment /
Accessories
Production-technical changes and further developments reser-
ved.

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9 Installation
9.1 Installation notes
Through high quality microelectronics SunCash is able to reach
a high standard of reliability. Only if the installation has been pro-
fessionally carried out can the device be guaranteed. During the
installation pay attention to …
● Onlyauthorisedandqualiedelectricianscarryouttheins-
tallation complying with the valid VDE regulations.
●For the electrical connection use only cable of the type
NYM-J 3x1,5 mm².
●The SunCash needs a protective conductor connection.
● Theoorcoveringisantistaticandconductorcapable,to
ensure a minimum of static charge and so reducing the
danger to the electronics.
●the SunCash cannot be operated in the case of damage to
the supply cable or to the SunCash itself.
9.2 Mounting notes
● TheSunCashisastandingdevice.Toassuresu󰀩cientsta-
bility the SunCash must be additionally anchored to a secu-
re wall (no light building bricks). Under the base-plate are
two drilled holes, which allow an additional securing of the
 base-platetotheoor.Thefoot-platecanberemovedby
the four countersunk screws.
●The SunCash must be mounted horizontally and vertically
 level,toguaranteeaawlessfunctionofthecoinreceiver
and mechanical door latch. That means the inclination
angle of the device can only be maximal 2°, forwards or
backwards as well as to the right or to the left.
9.3 Mounting instruction
●The SunCash is conforms to protection type IP 20 and may
only be used in dry rooms.
●The SunCash should be mounted with the help of a water
level.
The angle of inclination may be a maximum of 2°only.
With the door wide open mark the 4 drilled holes, which
are shown under position 2.2 with the number 3
●Drill the Ø12 mm holes and insert suitable dowels. Fit the
electrical supply cable through the appropriate holes, un-
der position 2.2 number 8. The SunCash can then, with
 theappropriatescrews,besecuredrmly.SunCashisme-
 anttobemountedtolimestonewallsorcementedoors.
 Withallothertypesofwalls/oors,themountingmethod
must be strengthened. Light building bricks are not suitable
for clamp SunCash.

9.4 Mounting draft for the electronic multiple
coin tester
Installation and removal is very easy and can be done, only when
the operating voltage is out. Proceed according to the numbers.
Press the two clamps to the middle (1+2), hold it and pull the coin
tester after behind from the holder (3)