Hotpoint HDA469M Installation instructions

the\\T;;i$YOUr
3 .Dishwasher
I
Conknk
Air Gap 11 Problem Solver 12-14
Appliance Registration
2
Rinse Agent 6
Care and Cleaning
11
Safety Instructions 3
China, Crystal, Sterling
10 User Maintenance Instructions 11
Use and Care of
built-in models
HDA469M
Consumer Services
15
Warranty Back Cover
Cycle Features 4Water Temperature
6
HDA479M
I
Detergent, Detergent Guide 6,7 Winter Storage
11
Dispenser Cups
7
Door Latch 4
Energy-Saving Tips
2
I
Front Panel Color Change
11
Loading
8,9
Model and Serial Numbers
2
Operating Guide
4,5
Cycle Selection
5
Drying Options
4
I
Soil Level
7 GE Answer Center@
Plate Warmer
4,5 800.626.2000
HDA499M

Help us help you...
If You Need Service
Before-your dishwasher,
read this book carefully.
It is intended to help you operate
and maintain your new dishwasher
properly.
Keep it handy for answers to your
questions.
If you don’t understand something
or need more help, write (include
your phone number):
Consumer Affairs
Hotpoint
AppIiance Park
Louisville. KY 40225
Write down the model and
serial numbers.
You’ll find them on a label fastened
to the tub wall just inside the
dishwasher door.
These numbers are also on the
Consumer Product Ownership
Registration Card that comes with
your dishwasher. Before sending
in this card, please write these
numbers here:
Model Number
Save time and money.
Before you @for service...
Check the Problem Solver (pages
12-14). It lists causes of minor
operating problems that you can
correct yourself.
Energy-saving ~ps
The power consumption of your
dishwasher can be minimized if
you follow these suggestions:
● Operate dishwasher only when
full. Let dishes accumulate in
dishwasher. When you put in a
partial load, use RINSE HOLD
cycle to rinse off heavy soils. Be
sure to latch door when waiting for
full load. This helps keep soils
moist, easier to remove.
● Select cycle that uses least
amount of water to remove soil
from load. See
pages 4 and 5.
● If you don’t need your dishes
right away,
use your Drying Heat
OFF feature
that turns the drying
heater off automatically and saves
energy. Dishes dry naturally over a
longer period such as overnight.
Serial Number
Use these numbers in any
correspondence or service calls
concerning your dishwasher.
If you received
a dam~ed dishwasher...
Immediately contact the dealer (or
btider) that sold you the dishmsher.
2
To obtain service, see the
Consumer Services page in the
back of this book.
We’re proud of our service and
want you to be pleased. If for some
reason you are not happy with the
service you receive, here are three
steps to follow for further help.
FIRST, contact the people who
serviced your appliance. Explain
why you are not pleased. In most
cases, this will solve the problem.
NEXT, if you are still not pleased,
write all the details-including
your phone number—to:
Manager, Consumer Relations
Hotpoint
Appliance Park
Louisville, Kentucky 40225
FINALLY, if your problem is still
not resolved, write:
Major Appliance
Consumer Action Panel
20 North Wacker Drive
Chicago, Illinois 60606

IMPORTANT SAFETY INSTRUCTIONS
Read all instruction before wing thk appliance.
m
I
WMING–When using this
appliance, always exercise basic
safety precautions, including the
following:
● Use this appliance only for
i@ intended purpose, as you
will find described in this Use
and Care Book.
● This dishwasher must be
properly installed and located
in accordance with the
Installation Instructions before
it is used. If you did not receive
an Installation Instructions sheet
with your dishwasher, you can
obtain one by contacting the
service location nearest you.
—This appliance must be
connected to a grounded metal,
permanent wiring system; or an
equipment-grounding conductor
must be run with
the circuit
conductors and connected to the
equipment-grounding terminal
or lead of the appliance.
—Connect to a properly rated,
protected and sized power-supply
circuit to avoid electrical overload.
● Do not store or use
combustible materi~, gasotie
or other flammable vapors and
liquids in the vicinity of this or
any other appliance.
● Use only powder or liquid
detergents or wetting agents
recommended for use in a
dishwasher.
● Do not wash plastic items urdess
marked “dishwasher safe” or the
equitient. For plastic items not so
marked, check the manufacturer’s
recommendations.
● Load light plastic items so
they will not become dislodged
and drop to the bottom of the
dishwasher—they might come
into contact with the heating
unit and be damaged.
To minimize the possibility of
injury.
● When loading items to be
washed:
A. Locate sharp items so that
they are not likely to damage
the door serd, and
B. Load sharp knives with the
handles up to reduce the risk
of cut-type injuries.
● Do not touch the heating
element during or immediately
after use.
Q Do not operate your dishwasher
urdess dl enclosure panels are
properly in place.
● Do not tamper with controls.
● Do not abuse, sit on, or stand
on the door or dish rack of the
dishwasher.
● Close supervision is necessary
if this appliance is used by or near
children. Do not Wow chddren
to play inside, on or with this
appliance or any discarded
appliance. Dispose of discarded
appliances and shipping or
packing material properly.
Before discarding a dishwasher,
remove the door of the washing
compartment.
● Keep dl washing detergenk
and wetting agents out of the
reach of children, preferably in
a locked cabinet. Observe
dl
warnings on container labels to
avoid personal injury.
c To minimize the possibility of
electric shock, disconnect this
appliance from the power supply
before attempting any maintenance.
Note: Turning the control did to
the OFF position does not
disconnect the appliance from
the power supply. We recommend
having a qualified technician
service your appliance.
W~G~R~~ W
is produced by the chemical
action within your water heater.
It can accumulate in the water
heater and/or water pipes if hot
wamr has not been used for a
period of two weeks or longer.
HYDROGEN GAS IS
EXPLOSIVE. To prevent the
possibility of damage or injury,
if you have not used hot water for
two weeks or more, or moved
into a residence in which the hot
water system may not have been
used for some time, turn on dl
hot water tiucets and allow them
to run for several minutes before
using any electrical appliance
which is connecti to the hot
water system. This will allow
any hydrogen gas to escape. Also,
since the gas is flammable, do
not smoke or use an open flame
or appliance during this process.
SAW THESE
INSTRUCTIONS
—
3

How to operate your dishwasher
Door Latch Cycle Indicator Dial
(Locked) (TurntoStart)
STEP 1. Load your dishwasher
with dishes, silverware, pots, pans,
bowls, etc. according to
instructions on pages 8 and 9.
STEP 2. Add detergent to the
detergent dispenser. Make sure the
Cycle Indicator Dial is at OFF
position before adding detergent.
See pages 6 and 7.
Use rinse aid agent to help prevent
spotting. See page 6.
STEP 3. Select DRYING HEAT
Option. It must be ON for PLATE
WARMER cycle, OFF for RINSE
HOLD cycle. It can be ON or OFF,
at your option (see below), for any
of the wash cycles.
ON: Turns the drying heater on for
fast drying.
OFF: (energy saver drying). Turns
the drying heater off to save energy.
Dishes will dry naturally over a -
longer period such as overnight.
If you need your dishes sooner,
open the dishwasher door after the
cycle is complete to reduce the
natural drying time.
Use of this option reduces the
electrical energy used by this
model approximately 10% for
the NORMAL WASH cycle.
STEP 4. Select the Cycle and start
dishwasher.
If your dishwasher drains into a
food waste disposer, operate the
disposer until it is empty before
starting the dishwasher. (See Cycle
selection hints on next page. )
To obtain the benefits of a complete
cycle, be careful that you
do not
turn the dial any further than
necessary
to start the dishwasher.
● For NORMAL WASH cycle:
a. Latch the door.
LIGHT WASH ●
ON ●
OFF ●
@
●
● RINSE & HOLO
● ORYIPLATE WARMER
b. Slowly turn Cycle Indicator Dial
to ON position to start the cycle.
You will hear the motor start.
There is a time delay between
start-up and water
fill so you will
not hear any wash action right
away.
● For LIGHT WASH cycle:
a. Be sure door is unlatched.
LIGHT WASH
ON ●
OFF ●
● RINSE & HOLO
● ORYIPLATE WARMER
b. Slowly turn Cycle Indicator Dial
to LIGHT WASH position.
c. Latch door to start the cycle.
● For RINSE HOLD cycle:
a. Be sure door is unlatched.
b. Select DRYING HEAT–OFF
drying option.
LIGHT WASH ●
ON ●
OFF ●
@
●
● RINSE & HOLO
● ORYIPLATE WARMER
c. S1 OW I Y turn Cvcle Indicator
Dial t~ RINSE HOLD position.
d. Latch door to start the cycle.
4

● For PLATE WARMER cycle:
a. Load clean plates and dishes to
be warmed.
b. Select DRYING HEAT–ON
drying option.
c. have the door unlatched.
LIGHT WASH
ON ●
OFF ●
● RINSE & HOLD
● DRVPLATE WARMER
d. Slowlv turn Cvcle Indicator Dial
clock~ise to ~LATE WARMER
position.
e. Latch the door to start the cycle.
What Happens in~ch Cycle
● You’ll hear occasional clicking
sounds:
—Soft food disposer shredding
action.
—Drain valve opening to pump
water out.
—Timer control as cycle
progresses.
—Detergent cup opening.
Cycle selection hinfi
It is important to follow the loading
instructions on pages 8 and 9.
NORMAL WASH—For most
loads of everyday dishes, glasses
and cookware with medium soils.
LIGHT WASH—For dishes
that have been
pre-rinsed before
loading. Also, for washing very
lightly soiled dishes with soils
that have not dried on.
● During the drying period:
—The motor stops.
–Water vapor comes through the
vent under the door latch during
drying and when water is being
circulated.
Wash
Cycles
NO~AL WASH
LIGHT WASH
RINSE HOLD
Wash
Water Use Cycle Time
Gallons (approx.
(approx.) minutes) Cycle Sequence
11.0
‘6* mmMEHE
9.2
51
BBEHR
5.2
15
mww
uu—
1
*DRYING HEAT—ON: Add 28 minutes.
5
WNSE HOLD—For rinsing
partial loads which will be washed
later. Select DRYING HEAT–
OFF drying option. Do
not use
dete~ent.
PLATE WARMER—For warming
clean dishes and serving plates for
the serving of hot food.

God dishwashing starts
with H~ water.
To get dishes clean and dry you
need hot water. To help you get
water of the proper temperature,
your dishwasher automatically
heats the water in the wash cycle.
For good washing and drying, the
entering water must be at least
120°F. To prevent dish damage,
inlet water should not exceed 150°F.
How to test water temperature:
Check the water temperature
inside your dishwasher with a
candy or meat thermometer.
Let the dishwasher run through
one fill and pump out cycle, then
let the dishwasher fill with water
the second time.
laundry or run hot water for
showers, give your water heater
time to recover before operating the
dishwasher.
To improve washability if the water
is less than 120°F and you cannot
adjust your water heater: Select a
longer cycle and fill both detergent
CL!PS at least half-full with detergent.
Help prevent spotting
with a rinse agent.
A rinse agent makes water flow off
dishes quicker than usual. This
lessens water spotting and makes
drying faster, too.
For best dishwashing performance,
use of a rinse agent such as JET-DRY
brand is recommended,
When you hear the water stop Rinse agents come in either liquid
filling, unlatch the door and slowly or solid form. Your dishwasher
open it.
Measure the temperature of the
water in the bottom of the tub this
way:
Remove the silverware basket and
Place a candv or meat thermometer
;n the water ~owards the middle of
the tub. If the temperature is less
than 120°F, you will not get good
washing results. Higher water
temperature is needed to dissolve
grease and activate powder
detergents.
Helpful hinh: If outside
temperatures are unusually low, or
if your water travels a long distance
from water heater to dishwasher,
you may need to set your water
heater’s thermostat up. If you have
not used hot water for some time,
the water in the pipes will be cold.
Turn on the hot water faucet at the
sink and allow it to run until the
water is hot. Then start the
dishwasher. If you’ve recently done
uses the solid form.
If you can’t find any rinse agent,
write:
BENCKISER CONSUMER
PRODU~S, INC.
(“JET DRY”)
411 W. Putnam Ave.
Greenwich, ~ 06830
How to choose and use
the right detergent.
First, use only powder or liquid
detergen~ specifically made for
use in dishwashers. Other types
will cause oversudsing.
Second, check the phosphate
content. Phosphate helps prevent
hard-water materials from forming
spots or
film on your dishes. If your
water is hard (7 grains or more),
your detergent has to work harder.
Detergents with a higher phosphate
level will probably work better. If
the phosphate content is low (8.7%
or less), you’ll have to use extra
detergent with hard water.
Your water department can tell
you how hard your water is. So
can your county extension agent.
Or your area’s water sofiener
company. Just call and ask them
how many “grains” of hardness is
in your water.
How much detergent should you
use?
That depends. Is your water
“hard” or “soft”? With hard water,
you need extra detergent to get
dishes clean. With soft water, you
need less detergent.
Too much detergent with soft water
not only wastes money, it can be
harmful. It can cause a permanent
cloudiness of glassware, called
“etching.” An outside layer of glass
is etched away! Of course, this takes
some time. But why take a chance
when it’s easy to find out the
hardness of your water.
Keep your detergent fresh and
dry.
Under the sink isn’t a good
place to store detergent. Too much
moistire. Don’t put powder detergent
into the dispenser until you’re
ready to wash dishes, either.
(It won’t be fresh OR dry.)
If your powder detergent gets old
or lumpy, throw it away.
It won’t
wash well. Old detergent often
won’t dissolve.
If you use a liquid dishwasher
detergent, these precautions are not -
necessary because liquid detergents
don’t “lump” as they age or come
in contact with water.
6

You’ll find two detergent
dispensers on the inside door of
your dishwasher. Two, because
some cycles use two washes.
See “Detergent Usage Guide”
below. (Be sure the Cycle Indicator
Dial is at
OFFposition before
adding detergent. Otherwise the
detergent cup will not close and
latch properly.)
How to prepare the
dishes for washing
If this is your first dishwasher, or
if you’re replacing a much older
model, you may wonder how much
preparation your dishes need.
Actually very little. Pre-rinsing of
normal food soils is not necessary.
With common sense and a little
practice you’ll soon know what
foods to remove. Here are some
guidelines:
1. Scrape off bones, seeds, skins,
toothpicks and other hard solids. It
is also best to remove hard shelled
vegetables, meat trimmings, leafy
vegetables and crusts. Remove
excessive quantities of oil or
grease.
2. Remove large quantities of any
food. Your dishwasher has a built-in
soft food disposer that pulverizes
soft food bits and flushes them away.
It can handle small amounts of
soft foods, but large amounts will
be difficult to handle.
Close the main cup.
N~E: Detergent cup maybe
opened manually with no harm.
Detergent Usage Guide (powder or liquid)
3. Try to remove food scraps and
place dishes in dishwasher before
soil has a chance to dry and become
hard. Dishes with dried-on soil are
more difficult to wash and may
not come clean in the NORMAL
WASH cycle. Remember to use
your RINSE HOLD cycle for small
“holding” loads.
Note: The foods mentioned above
are for examples only. Other foods
not mentioned may also need to be
removed from your dishes. You may
dso want to consider removing foods
such as mustard, mayonnaise,
vinegar, lemon juice and other
foods that can cause discoloration
of staidess steel if allowed to remain
on dishes for a long period of time.
I
j SOFT WATER
I MEDIUM WATER
I HARD WATER
~CLES
Main Cup ] Open Cup
NORMAL WASH cycle 1 Tablespoon ~1 Tablespoon
minimum
I minimum
I
I (O-3 grains hardness)
(3-7 grains)
(7-12 grains*)
Main Cup ] Open Cup Main
Cup~ I Open Cup*
Half Full ~Half Full Completely
Full
J Completely
Full
1
LIGHT WASH cycle 1 Tablespoon
None
Half Full
None Completely None
minimum Full
RINSE HOLD cycle
Use no detergent Use no detergent Use no detergent
*12 grains and up is extremely hard water. A water softener is recommended. Without it,
lime can build up in the water valve. The water valve may stick while open and cause flooding.
$Filled Main Cup holds 3 tablespoons; Filled Open Cup holds 2 tablespoons.
7

How to load your dishwasher
How to load the ~PRACK
This is a random mixed load, the most common ~pe you
will have.
Make sure dishes are properly loaded to insure that
water can reach the soiled surfaces. The wash arm in
the bottom sprays water up. The tower that rises in the
center sends water out over the dishes to wash the items
in the upper rack. Make sure to place tall items to the
outside so the upper wash arm is not blocked.
I
WAXH OUT FOR THIS.
The wash tower rises through the center of the bottom
rack during the wash and rinse portions of the cycle.
Don’t block it or load
bll things next to it. Also, be
careful not to let a portion of an item such as a pot or
dish handle extend through the bottom rack. This could
block the wash arm and cause poor washing results.
The top rack is best for glasses, cups and saucers. Cups
and glasses fit best along the sides. This is the place for
dishwasher-safe plastics, too. Make sure small plastic
items are lodged in tightly so they can’t fall onto the
Cdrod” heating unit. Arrange stemware so that it cannot
move easily. Don’t let the glasses touch each other.
Sauce pans, mixing bowls and other small items may
be placed—face down—in the top rack. The top rack is
handy for all kinds of odd shapes. Be sure the force of
water and detergent can reach soiled surfaces.
—
8

How to load the BOTTOM MCK
Fit plates and saucers between the pins. Place items so
that water and detergent from wash arm can reach soiled
surfaces.
Heavily soiled pots, pans and casseroles MUST be
loaded in the bottom rack, facing down. Prop broiler
pans and racks along the edge.
Put flatware in the removable basket with handles up to
protect your hands. Mix knives, forks and spoons so
;hey do;’t nest together. Distribute evenly. Small plastic bottom of the basket.
items, such as measuring spoons and lids from small
fiecaution!
Take out anything that may fall or extend through the
containers are not recommended for automatic
dishwashing. If placed in the dishwasher, they should go
in the bottom of silverware basket with silverware on top.
9

mat you can usually wash safely in your dishwasher.
hd what you can’t.
Material
Aluminum
China/
Stoneware
Crystal
Non-dishware
items—such
as electronic
air cleaner
filters, furnace
filters, paint
brush~, etc.
Glass
Iron
Pewter
Plastics
Sterling Silver
and Silver
plate
Usually
Safe
YES
YES
YES
NO
YES
NO
No
YES
YES
YES
I
Non-stick YES
coatings
~n NO
Wood NO
Exceptions (not safe)
Some colored anodized
aluminum can fade.
Antique, meti-trimmed,
hand-painted or over-the-glaze
patterns fade.
Gold leaf will discolor.
Antique, meti-trimmed or
hand-painted patterns fade.
Gold leaf will discolor.
Milk glass may yellow.
Iron will rust.
Pewter tarnishes.
Don’t put in same silverware
basket with stainless steel.
Contact between metals can
damage silver.
Don’t wash copper utensils in
the same load. Silver may get a
brown film.
Adhesive used to attach some
hollow-handle knives can loosen.
Tin can rust.
Wood can warp, crack or lose
its finish with any type washing.
S~ial Instructions
Some darkening or spotting possible. Remove by
scouring with soap-filled steel wool pads.
If in doubt, check witi the manufacturer. Or test wash
one piece daily for at least a month. Compare with the
rest of the set.
Load securely to prevent movement.
Check manufacturer’s instructions for your c~stal.
Do not wash in dishwasher. Damage to dishwasher
and discoloration or staining of dishwasher may result.
If it doesn’t say DISHWASHER SAFE, test one piece
before dishwashing an entire set. Wash in top rack only.
Rinse if not washing immediately. Salty or acid foods
can stain if left on.
Rinse if not washing immediately. Salty or acid foods can
stain if left on. Dry detergent can cause difficult-to-remove
black spots. Place in back section of silverware basket to
avoid exposure to detergent from the detergent cup.
After washing, wipe the non-stick coating area with
vegetable oil to keep it from losing its non-stick quality.
Fo~et a dish? Hem’s when However, opening the door during 2. Wait a few seconds until the
you~an add it.
any qcle le;sens~leaning power.
-
water calms. Then open the door.
Add dishes any time during the So try to load everything at the 3. Add dishes you’ve forgotten.
WNSE HOLD cycle. With other
beginning.
4. Close the door and push the
wash cycles, you can add dishes Here’s how to add a forgotten dish: latch to the far right. When the
at any time BEFORE the main 1. Push the door latch to the left. door is locked, washing will
detergent wash portion of the cycle.
Washing will stop. continue.
10

Care and Cleaning
USER MAINTENANCE
INSTRUCTIONS
Built-in dishwashers
often use an air gap.
Keep it clean.
An air gap is a plumbing device.
It protects your dishwasher against
water backing up into it if a drain
clogs. The air gap is not a part of
the dishwasher and you may not
even have one. Not all plumbing
codes require air gaps.
If you have an air gap, check it
at least once a month. THE AIR
GAP IS NOT PART OF YOUR
DISHWASHER. IT IS N~
COWRED ~ YOUR WARRANTY.
The air gap is easy to clean.
With most types, first turn off the
dishwasher, then lift off the chrome
cover. Then unscrew the plastic
cap and check for any build-up
of grit. A toothpick makes
cleaning easy.
Check the air gap any time your
dishwasher isn’t draining well.
To keep your dishwasher
looking good.. .
Clean the control panel with a
lightly dampened cloth. Dry
thoroughly. Do not use abrasives
or sharp objects on the panel.
They can damage it.
Clean the outside with a good
appliance polish wax. The outside
cabinet finish is durable, but it can
scratch. Do not use scouring pads
or harsh or gritty cleaners.
Appliance Polish Wax & Cleaner
(Cat. No. WR97X0216) is available
from Hotpoint Appliance Parts
Mart.
The inside usually takes care
of itself. If it should ever need
cleaning, use a mild cleansing
powder. Scouring pads and harsh
cleaners can mar the finish.
How to change color panek (FormodelHDA499W
Your dishwasher comes with a
reversible front color panel. You
may purchase other reversible front
panels from your dealer or
Hotpoint Appliance Parts Mart.
The available selection is:
White/Almond . . . . . . . . . .HDX74
Coffee/Avocado . . . . . . . . .HDX75
Harvest/Black . . . . . . . . . .HDX76
To change color panels:
1.
Take out two screws from door
and two screws from access panel.
Then remove the side trims from
either side of the dishwasher.
2. Slide out the panels and
replace them with the color you
want in front.
3. Replace the side trims.
A wood panel trim kit contains
trim and instructions for adding a
decorative wood door panel and
lower access panel to match kitchen
cabinets. You may purchase this
kit, HDX49, from your dealer or
Hotpoint Appliance Parts Mart.
How to prepare your
dishwasher for winter
storage.
If the dishwasher is to be lefi unused
in an unheated location during the
winter months, have a service
technician take the following steps
to prevent the machine from frmzing:
c Remove fuses or trip circuit
breakers to remove electric power
from the dishwasher.
● ~rn off water to dishwasher.
Disconnect the water inlet line
from the water valve and drain.
● Remove water valve from the
dishwasher and blow on small
plastic outlet to remove water.
Replace water valve and water line.
. Remove plug in bottom of rubber
boot and drain completely. Replace
the plug.
Note: Do not operate dishwasher
while changing panels or when
lower access panel is removed.
11

~ Questions?
m
Use This Problem Solver
w
PROBLEM
POSSIBLE CAUSE AND REMEDY
DISHWASHER
A fuse in your home maybe blown, or the circuit breaker tripped. Replace fise or
WON’T RUN reset circuit breaker. Remove any other appliances from the circuit.
UNUSUAL NOISE
Utensils may not be secure on rack pins. Or something small may have dropped from
the rack. Water is causing utensils to rattle. Make sure everything is securely placed
in dishwasher.
DISHES DON’T DRY Make sure inlet water temperature is correct. (Seepage 6.)
Udoad the bottom rack first. Water from dishes in the top rack maybe spilling into the
bottom rack.
Check for improper loading. Dishes shouldn’t nest together. Avoid overloading.
UNCLEAN DISHES Check inlet water temperature. It should be at least
120°F. (To test, seepage 6.)
AND FLATWARE To obtain the benefits of a complete cycle, be careful that you
do not turn the dial any
further than necessary to start the dishwasher.
Water pressure may be temporarily low. ~rn on a faucet. Is water coming out slower
than usual? If so, wait until pressure is normal before using your dishwasher.
Plugged air gap. (See page 11.)
Improper rack loading. (See pages 8 and 9.)
BLACK OR GRAY Aluminum deposits often leave marks when they rub against other things. Remove
MARKS ON DISHES
marks with a mild abrasive cleanser.
DETERGENT LEFT
Water may not be reaching the detergent cups. Move dishes that maybe blocking
IN DISPENSER CUPS
detergent cup.
The dispenser cover may not be opening or may be blocked by improperly loaded
items. If you used a powder detergent, open the cup and remove any caked-on
detergent. If the cup still doesn’t open automatically, call for service.
Detergent may be
old. If the powder detergent is hard or caked in the box, throw it away.
The detergent may not be working well. Try another brand.
12

PROBLEM POSS~LE CAUSE AND REMEDY
DETERGENT CUP
Cycle Indicator did must be in OFF position for cup to latch properly. If you unlatch
WON’T LAWH the door and open it to dry your dishes, the Cycle Indicator does not advance to
AFTER ADDING OFF by
i~elf.
DETERGENT
SP~S AND FILMING
Spotting can be caused by all these things:
ON GLASSES AND
FLATWARE
● Extremely hard water. (Seepage 6.)
. Low inlet water temperature. (To test, see page 6.)
Q Overloading the dishwasher.
● Improper loading. (Seepages 8 and 9.)
. Old or damp powder detergent.
. Phosphate level in
de~rgent too low. (See page 6,)
. Too litie detergent. (Seepage 7.)
Due to varying local water conditions and personal preferences, try several brands of
detergents to find one that gives the best results for you. A liquid dishwasher detergent
may help reduce filming.
To remove severe spots and fib from glassware:
1. Remove dl metal utensils from the dishwasher.
2. Do not add detergent.
3. Select NORMAL WASH cycle.
4. Start the dishwasher and allow to run for U to 20 minutes. The dishwasher will now
be in the main wash.
5. Then open the door and pour 2 cups (500d) of white vinegar into the bottom of
the dishwasher.
6. Close the door and allow to complete the cycle.
If vinegar rinse doesn’t work: Repeat as above, except use 1/4 cup (60ml) of citric
acid crystals instead of vinegar. (Most drug stores carry citric acid crystals. If yours
doesn’t, call Hotpoint Factory Service.)
Using a vinegar or citric acid
crysti rinse more than twice a month? Consider a home
water softener.
CLOUDINESS ON If vinegar or citric acid crystal rinse doesn’t work, the cloudiness is
“etching:’ The film
GLASSWARE cannot be removed.
It can be prevented: Use less detergent if you have soft water. Wash glassware in the
shortest cycle that will get them clean.
Water temperature entering dishwasher exceeds fiO°F.
YELLOW OR BROWN Tea or coffee can stain cups. Remove the stains by hand, using a solution of 1/2 cup
FILM
bleach and 3 cups warm water.
An
over~l yellow or brown film on dishes or glassware can be caused by iron deposits
in water. A special filter in the water supply line is the
ody way to correct this problem.
Your water softener company can tell you about the filter.
Yellow
film on sterling silver results when you wash copper utensils in the same load.
Silver polish
wfll usually remove this stain.
13
-

The Problem Solver (continued)
PROBLEM
POSSIBLE CAUSE AND REMEDY
CHIPPING OF CHINA Rough handling can cause chipping. Load with care. Make sure glassware and china
are secure and can’t jar loose. (See pages 8 and 9 for correct way to load glassware.)
Make sure tall glasses
tind stemware will clear the top of the tub when you push the
rack into the dishwasher.
Always use the top rack for delicate items.
SMALL AMOUNT OF
Water around the outlet on the tub bottom at the back of the tub is normal. It is clean
WATER STANDING water. It’s there to keep the water seal lubricated.
IN THE B~TOM
OF THE TUB
WATER WON’T PUMP If the entire bottom of the tub has water, you may have a drain problem. Clean the air
OUT OF THE TUB
gap, if you have one. (See page 11.)
Check the kitchen sink. Is it draining well? You may need a plumber.
If dishwasher drains into disposer, run disposer to clear. Be sure disposer is not
clogged.
SUDS IN THE TUB
Sudsing detergents are not meant for dishwashers. USE ONLY AU~MATIC
DISHWASHER DETERGENTS ~ AVOID SUDSING.
To remove suds from the tub: Open the dishwasher. Let suds evaporate. Add 1 gallon
of cold water to the tub. Close and latch
tie dishwasher. Pump out water by slowly
turning the control did until a drain period is reached.
Repeat if necessary.
DISHWASHER LEAKS Suds can cause unit to overflow. That’s why it’s so
imprtant to use a detergent that’s
designed for automatic dishwashers.
If you need more help.. call, toll free:
GE Answer Center”
800.62&2000
consumer information service
14

Wdll Be There
Witi tie purchase of your new Hotpoint appliance, receive
the assurance that if you ever need information or assis-
~nce, we’ll be there. Al you have to do is cdl—toll-free!
GEAnswe[ Centera
In-Home Repak
Servjce
800-GE-CARES
f100-432-273fl
our consumer service professionals
will provide expert repair service on
your Hotpoint appliance, scheduled
at
a time that’s convenient for you.
Many
GE Consumer Service company-
operated locations offer
you service
today or tomorrow, or at your con-
venience
(7:00 a.m. to 7:00 p.m. week-
days, 9:00 a.m. to 2:00 p.m. Saturdays).
Our f>ctory-trained technicians know
your appliance inside and out—so
most repairs can be handled in just
one visit.
Servjce Contracts
800-626-2224
Whatever your question about any
Hotpoint. major appliance,
GE Answer
Cente@ information service is avail-
able to help. Your cdl—and your
question—will be answered prompdy
and courteously And you can
cdl any
time.
C~E Answer Cente@ service is
open
24 hours a day 7 days a week.
You can have the secure feeling
fiat
(;E Consumer Service will still be
there after your Hotpoint product
warranty expires. Purchase a C,E
contract while your warranty is still in
effect and
you’ll receive a substantial
discount. With a multiple-year con.
tract, you’re assured of future service
at today’s prices.
Wlecommunicatio
?arts andAccessorjes
800-626-2002
Individu& qualified to service their
own appliances can have needed
parts or accessories sent direcdy to
their home, free of shipping charge!
Our parts system provides access to
over 47,000 Genuine Renewaf Parts . . .
and dl are fully warranted. WSA,
MasterCard and Discover cards are
accepted.
User maintenance instructions
contained in this boofdet cover
p-e
dures intended to be performed by
any user. Other servicing generaffy
should be referred to qudtiled ser-
vice personnel. Caution must be
exercised, since improper servicing
may cause unsafe operation.
I
A
I
. .
.m$* ,.
, -— - . . . . . . . . . . . -.
..-. —. ..- “ -—-.. “. .
For Customers Wjth
SpecjalNeeds...
80~62E2000
Upon request, we will provide Braille
controls for a variety of Hotpoint
appliances, and a brochure to assist in
planning a barrierfree kitchen for
persons with limited mobility To
ob-
min these items, free of charge, cdl
800.626.2000.
Consumers with impaired hearing
or speech who have access to a TDD
or a conventional teletypewriter may
cdl 800-TDD.GEAC (800.833-4322)
to request information or service.
I
I

YOUR HOTPOINT DISHWASHER
WARRANTY
Save proof of original purchase date such as your sales slip or cancelled check to establish warranty period.
WHAT IS COVERED
FULL ONE-YEAR WARRANTY
For one year from date of original
purchase, we will provide, free of
charge, parts and service labor
in your home to repair or replace
any pan of the dishwasher that
fails because of a manufacturing
defect.
This warranty is extended to
the original purchaser and any
succeeding owner for products
purchased for ordinary home use
in the 48 mainland states, Hawaii
and Washington, D,C. in Alaska the
warranty is the same except that it is
LIMITED because you must pay to
ship the product to the service shop
or for the service technician’s travel
costs to your home.
All warranty service will be provided
by our Factory Service Centers or
by our authorized Customer Care”
servicers during normal working
hours.
Look in the White or Yellow Pages
of your telephone directory for
HOTPOINT FACTORY SERVICE,
GENERAL ELECTRIC-HOTPOINT
FACTORY SERVICE or HOTPOINT
CUSTOMER CARE@ SERVICE.
WHAT IS N~ COVERED
. Service trips to your home to
teach you how to use the product.
Read your Use and Care material.
If you then have any questions
about operating the product,
please contact your dealer or our
Consumer Affairs office at the
address below, or call, toll free:
GE Answer Center”
800.626.2000
consumer information service
. Improper installation.
If you have an installation problem,
contact your dealer or installer.
You are responsible for providing
adequate electrical, plumbing and
other connecting facilities.
. Replacement of house fuses or
resetting of circuit breakers.
● Cleaning or servicing of air gap
device in drain line.
. Failure of the product if it is used
for other than its intended purpose
or used commercially.
. Damage to product caused
by accident, fire, floods or acts
of God.
WARRAN~R IS NOT RESPONSIBLE
FOR CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion
may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
To know what your legal rights are in your state, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company
If further help is needed concerning this warranty, write:
Manager—Consumer Affairs, GE Appliances, Louisville, KY 40225
Pafl No. 165 D3080P143
Pub. No. 39-5202
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