Hover Smartwash FACCWSM21M User manual

IMPORTANT: Read all instructions carefully before assembly and use.
This product is intended for Household use only. If used Commercially warranty is VOID.
FACCWSM21M
USER MANUAL
AUTOMATIC CARPET CLEANER
Double
Insulated
This product
meets applicable
regulatory
requirements
Indoor
Use
Only
Read
Instructions

2
DISTRIBUTED BY:
Techtronic Industries Australia Pty Ltd
31 Gilby Rd, Mount Waverley, VIC, 3149, Melbourne. Australia
www.hoover.com.au
Techtronic Industries N.Z. Limited
Unit C, 70 Business Parade South, Highbrook, Auckland, 2013, New Zealand
www.hoover.co.nz
If you have any queries or concerns about using your Hoover cleaner:
Visit hoover.com.au or hoover.co.nz
Welcome to
HOOVER®ownership.
Double
Insulated
This product
meets applicable
regulatory
requirements
Indoor
Use
Only
Read
Instructions

3
Table of Contents
Safety Instructions .......................................................................................................................4
Grounding Instructions.................................................................................................................5
What’s in the Box ..........................................................................................................................6
Product Guide................................................................................................................................7
Tools and Accessories..................................................................................................................8
Before You Begin Cleaning ..........................................................................................................9
Getting Started..............................................................................................................................10
How to Assemble Your SmartWash Pet Complete Carpet Cleaner ........................................10
Using Your SmartWash Pet Complete Carpet Cleaner ............................................................11
Maintenance ..................................................................................................................................13
Troubleshooting ............................................................................................................................21
Notes .............................................................................................................................................23

4
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
on floor. Do not place cleaner on stairs or furniture, as
it may result in injury or damage.
• Do not use to pick up flammable or combustible liquids,
such as gasoline, or fine wood sandings, or use in areas
where they may be present.
• Connect to a properly grounded outlet only. See
Grounding Instructions.
• Do not pick up anything that is burning or smoking,
such as cigarettes, matches, or hot ashes.
• Do not use without filters and tanks in place.
• Do not clean over floor electrical outlets.
WARNING: When using an electrical product, basic
precautions should always be followed to avoid electric
shock, fire, and/or serious injury, including the following:
• Fully assemble product prior to use.
• Operate cleaner only at voltage specified on data plate
on lower back of cleaner.
• Do not leave appliance when plugged in. Unplug from
outlet when not in use and before cleaning or servicing.
• Use indoors only. Do not immerse. Use only on
surfaces moistened by the cleaning process.
• To Reduce the Risk of Fire and Electric Shock due to
internal component damage, use only Hoover®Cleaning
Fluids intended for use with this appliance. See the
Cleaning Fluid section (page 11) of this manual.
• This appliance is not intended for use by persons
(including children) with reduced physical, sensory or
mental capabilities, or lack of experience and
knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a
person responsible for their safety. Children should be
supervised to ensure that they do not play with the
appliance.
• Use only as described in this manual. Use only
manufacturer’s recommended attachments and products.
• Do not use product with damaged cord or plug. If
product is not working as it should, has been dropped,
damaged, left outdoors, or dropped into water, contact
Customer Service by visiting www.hoover.com.au /
www.hoover.co.nz prior to continuing use.
• Do not pull or carry by cord, use cord as a handle, close
a door on cord, or pull cord around sharp edges or
corners. Do not place product on cord. Do not run
appliance over cord. Keep cord away from heated
surfaces.
• Do not unplug by pulling on cord. To unplug, grasp the
plug, not the cord.
• Do not handle plug or appliance with wet hands.
• Do not put any object into openings. Do not use with
any opening blocked; keep free of dust, lint, hair, and
anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body
away from openings and moving parts.
• Turn o all controls before unplugging.
• Use extra care when cleaning on stairs. To avoid
personal injury or damage, and to prevent the cleaner
from falling, always place cleaner at bottom of stairs or
READ ALL SAFETY WARNINGS AND INSTRUCTIONS BEFORE USING THIS PRODUCT.
Alkaline Batteries (non-rechargeable)
Batteries should be collected, recycled or disposed of in an
environmentally sound manner. Dispose of used batteries
promptly according to local recycling or waste regulations.

5
This appliance must be grounded. If it should malfunction
or breakdown, grounding provides a path of least
resistance for electric current to reduce the risk of electric
shock. This appliance is equipped with a cord having an
equipment-grounding conductor (C) and grounding plug
(A). The plug must be inserted into an appropriate outlet
(B) that is properly installed and grounded in accordance
with all local codes and ordinances.
GROUNDING INSTRUCTIONS:
CAUTION:TO REDUCE THE RISK OF DAMAGE:
• Avoid picking up hard, sharp objects with this product, as
they may cause damage.
• Store appropriately indoors in a dry place. Do not expose
machine to freezing temperatures.
• Do not use sharp objects to clean out hose as they can
cause damage.
• To assist in reducing drying time, be certain the area is
well ventilated when using detergents and other cleaners
with this machine.
• To help prevent matting and resoiling, avoid contact with
carpets until they are dry. Keep children and pets away
from carpets until they are completely dry.
• Do not store extractor with solution in tanks.
• With brushes on, do not allow cleaner to sit in one location
for an extended period of time, as damage to floor can
result.
• DO NOT USE THIS EXTRACTOR ON HARD FLOORS. USING
THIS PRODUCT ON HARD FLOORS MAY SCRATCH OR
DAMAGE YOUR FLOOR.
• Water will drip from the brushes and underside of the
product after use and may puddle. To avoid damage to
wood and laminate flooring and to avoid potential slip
hazard, after use (a) do not leave the product on wood and
laminate surfaces and remove to a hard surface and (b)
place unit on absorbent material (such as a towel) to soak
up drips.
A
C
B
WARNING:
Improper connection of the equipment-grounding
conductor can result in the risk of electric shock. Check
with a qualified electrician or service person if you are in
doubt as to whether the outlet is properly grounded. Do
not modify the plug provided with the appliance - if it will
not fit the outlet, have a proper outlet installed by a
qualified electrician.
The motor is equipped with a thermal cut-out. If for any
reason the machine should overheat, the thermostat will
automatically turn the machine off.
Should this occur, unplug the machine from the electrical
outlet and turn off the switch. Allow the machine to cool
for approximately one (1) hour before reusing.
Hoover recommends the use of a Residual Current Device
rating of 30mA or less.
Use only Australian/New Zealand approved 10amp
extension cords. Care should be taken to arrange the
extension cord to prevent it being a trip hazard.

6
Carpet
Cleaner
Clean
Water
Tank
Solution
Tank
What’s in the Box?
Spot Chaser
Pretreat Wand
Accessory
Hose
FlexForce™
PET
PowerBrushes
2-in-1
Accessory Tool
Mesh Tool
Storage Bag
Sample Bottle of
Pet Stain & Odour
Solution and Oxy
Spot Chaser Pretreat
Solution
Dirty
Water
Tank
*Tools and Accessories vary per model.
SpinScrub Tool
Pet Tool

7
Getting to Know Your HOOVER®SmartWash Pet Complete
1. Triggerless Handle Design & Removable
Spot Chaser Pretreat Wand
2. Clean Water Tank
3. Filter
4. Dirty Water/Recovery Tank
5. Hose Connection
6. Removable Recovery Nozzle
7. Automatic Wash/
Dry LED Display
8. Removable FlexForce™ PET PowerBrushes
9. Solution Tank
10. Carry Handle
11. Cord Wrap
12. Handle Release Pedal
13. On/O Pedal
1
3
5
6
7
9
10
11
12
8
13
2
4

8
Tools & Accessories:
Pet Tool:
The rubber nubs are perfect for scrubbing pet stains on oor,
stairs and furniture. The Pet Tool cleans messes with ease
for hygienic clean-ups.
CAUTION Tools & Accessories are NOT to be used on pets. Always remove the power plug from the power supply before fitting or removing accessories
SpinScrub Tool:
Tackle dirt and stains throughout the home, from stairs,
upholstery and even in the car clean-ups. The rotating
brush is especially useful for cleaning stubborn stains.
2-in-1 Accessory Tool:
Tackle dirt and stains throughout the home, from stairs,
upholstery and even in the car clean-ups. The rotating
brush is especially useful for cleaning stubborn stains.
A. B.
Spot Chaser Pretreat Wand:
Removable handle with a separate solution tank to
pretreat stains before you clean or as you go.

TECHNICAL SPECIFICATIONS
NAME HOOVER SMARTWASH PET COMPLETE AUTOMATIC CARPET CLEANER
MODEL FACCWSM21M PRETREAT WAND TANK 200ML
VOLTAGE 220-240V ~50Hz CLEAN TANK 3.8 LITRE
WATTAGE 1200W DIRTY TANK 2.1 LITRE
CORD 9M SOLUTION TANK 450 ML
WEIGHT 9.0KG PRETREAT WAND USES 2X AAA BATTERIES
IPX4
Double
Insulated
This product
meets applicable
regulatory
requirements
Indoor
Use
Only
Read
Instructions
Subject to technical change without notice.
9
Before You Begin Cleaning:
Dry vacuum carpet and upholstery thoroughly before use.
Don’t use the carpet cleaner as a traditional vacuum
cleaner.
Check the label on your upholstery to make sure it is
suitable for wet cleaning before using your HOOVER®
carpet cleaner.
Test for colourfastness in a small, hidden area. Gently rub
surface with a dampened white cloth. Wait ten minutes and
check for colour removal or bleed with a white paper towel.
Move furniture out of area to be cleaned. Place aluminum
foil or wax paper under legs of furniture too heavy to move
to prevent wood finishes from staining carpet. Pin up
furniture skirts and draperies.
IMPORTANT: Test all carpets/rugs/upholstery before full
usage. Run the carpet washer over a small hidden area.
If no damage or pile distortion occurs continue cleaning.
NOTE: To prevent staining, use plastic or aluminium foil
to protect wood or metal surfaces from possible water
spray. To avoid damage to wood floors underneath area
rugs or carpet, place waterproof material (e.g. plastic)
underneath them before cleaning.
For best results, pretreat stains with a HOOVER®
pretreatment solution to help loosen and remove even the
most stubborn stains.
Pretreating:
Continue using dry strokes until little water is visibly
passing through the Nozzle.
For best results, HOOVER® recommends rinsing carpet
with water only. This removes residual carpet cleaning
solution. Remove Solution Tank and repeat. For heavily
soiled areas, repeat. Avoid saturating carpet.
CAUTION
Do not clean over floor electrical outlets. Water will drip
from the brushes and underside of the product after use
and may puddle. To avoid damage to wood and laminate
flooring and to avoid potential slip hazard, after use (a)
do not leave the product on wood and laminate surfaces
and move to a hard surface and (b) place cleaner on an
absorbent material (such as a towel) to soak up drips.
!!
NOTE: Empty Dirty Water Tank when the motor sound
becomes higher pitched and there is a loss in suction
(see “Automatic shut-o”). You will also see the float
rise and shut o suction at the same time.
IMPORTANT: For full suction, it is important that the
Dirty Water Tank is properly secured before cleaning.
IMPORTANT: Only use approved Hoover Carpet Washer
solutions in your cleaner to avoid invalidating the
warranty. Using other detergents may invalidate the
warranty.

10
Getting Started With Your SmartWash Carpet Cleaner:
Slide the handle into the
base until you hear a “click”.
1
ASSEMBLY
Wrap the power cord
around the cord hooks for
convenient storage.
2
FILL THE CLEAN WATER TANK FILL THE SOLUTION TANK
Lift up to remove the Clean
Water Tank.
Remove the Solution
Tank from the back of the
cleaner.
Align Clean Water Tank
with the body of the
cleaner and press FIRMLY
into place.
Place the Solution Tank
back into the cleaner and
press FIRMLY into place.
1 1
33
22
Remove the cap and add
warm water (max 40°C) to
the top of tank. Replace cap.
Remove the cap and fill
with HOOVER® Cleaning
Solution to the top of the
tank. Replace cap.
IMPORTANT: Fully assemble before operating. Ensure that the power
plug is removed from the power supply before assembly.
IMPORTANT: Screw the solution tank
cap tightly when refitting. Do not leave the
solution stored in the tanks between uses.
Unused solution can be poured back into
the bottle.