EUFY RoboVac 11c+ User manual

Owner’s Manual
eufy RoboVac 11c+
T2107
1. About Your RoboVac
What's In the Box
eufy RoboVac 11c+
Charging Base
Remote Control ( AAA Battery ×2) Power Adapter

Additional Side Brushes (×2)
Additional High-Performance
Filter
Additional Foam Filter
Cleaning Tool
Safety Leaflet
Owner’s Manual
Quick Start Guide
RoboVac Anatomy
Top & Side

1. Auto cleaning On/Off button
2. Bumper
3. Wi-Fi status light
4. Infrared sensor
5. Main power switch (On/Off)
6. Dust collector
7. Dust collector release button
Bottom
1. Charging contact pins
2. Brush guard
3. Rolling brush
4. Drop sensors
5. Swivel wheel
6. Side brushes
7. Wheels
8. Dust collector
Dust Collector

1. Filter cover
2. Foam filter
3. High-performance filter
Charging Base
1. Charging contact pins
2. Status light
3. Power socket
Suction Inlet
1. Dust collector
2. Suction inlet

Remote Control
1. Return RoboVac to the Charging Base
2. Start/Stop Auto cleaning
3. Adjust cleaning direction manually
4. Start Spot cleaning

5. Start Edge cleaning
6. Start Single Room cleaning
- Install 2 AAA batteries before using the remote control for the first time. Make sure the positive and
negative ends are facing the correct polarity direction as marked in the battery compartment.
2. Using Your RoboVac
Important Tips Before Use
●Remove power cords and small objects from the floor that may entangle RoboVac.
●Remove rugs that are thicker than 0.87 in/22 mm as RoboVac may get trapped. Fold
tasseled edges of area rugs underneath to prevent tangling RoboVac. Do not use
RoboVac on high-pile carpeting.
●Avoid cleaning spaces lower than 3.9 in/100 mm to prevent RoboVac from getting stuck.

●Keep RoboVac away from wet areas.
●RoboVac may climb on top of objects less than 0.67 in/17 mm in height. Remove these
objects if possible.
●Anti-drop sensors prevent RoboVac from tumbling down stairs and steep drops. They
may work less effectively when they are dirty, or on reflective/dark-colored floors. It is

recommended to place a physical barrier to block off problem areas where the device
may fall.
Install the Charging Base
1. Place the Charging Base on a hard, level surface and against a wall.
2. Remove objects within 3 ft/1 m of the left and right side and within 6 ft/2 m of the front of the
charging base.

3. Connect the round connector of the adapter into the power socket on the Charging Base and
the other end into a wall outlet.
- Install the Charging Base in a location that RoboVac can easily access.
- Always keep the Charging Base plugged in, otherwise RoboVac will not automatically return to
it.
- The LED indicator on the charging base is SOLID GREEN when RoboVac is not docked.
- The LED indicator on the charging base is OFF when RoboVac is docked.
Charge Your RoboVac
●RoboVac has a pre-installed rechargeable battery that has to be fully charged before
use.
●RoboVac returns to the Charging Base at the end of a cleaning cycle or when its battery
is running low.
●Make sure the main power switch on the side of RoboVac is turned on before charging.

Method 1: Attach RoboVac to the Charging Base by aligning its charging pins with the charging
pins on the base.
Method 2: Press on the remote control to return RoboVac to the Charging Base.
Status Light
Status
Breathing blue
Charging

Solid blue
Standby / Cleaning / Returning to charging base
Solid purplish-red
Low power and returning to charging base
Flashing / Solid red +
Beeping
RoboVac has an error
Off
●RoboVac powers off.
●To save power, the light automatically turns off:
○When RoboVac is not docked to the
charging base and has been inactive for
10 minutes;
○After RoboVac is docked to the charging
base and has been fully charged for 10
minutes.
- Turn off the power switch if RoboVac will not be used for a long period of time. To preserve the
battery’s lifespan, recharge at least once every 3 months.
Start / Stop Cleaning
1. Turn on the main power supply
Press the main power switch on the side of RoboVac to turn on the main power supply.
2. Start cleaning

Press on RoboVac or on the remote control to start cleaning in Auto Mode.
3. Stop cleaning
Press on RoboVac or on the remote control to stop cleaning.
Select a Cleaning Mode
1. Auto cleaning
RoboVac automatically cleans in a back-and-forth, straight-line pattern. This is the most
commonly used cleaning mode.
Press on RoboVac or on the remote control to start cleaning in Auto Mode.

- RoboVac will return to the Charging Base automatically when the power level becomes low or
when RoboVac finishes cleaning.
- By default, RoboVac starts in Auto cleaning mode when it is turned on.
●Power Boost Feature
When the Power Boost feature is enabled, RoboVac will automatically increase the
suction power if it detects stronger power is needed to ensure the best clean. Power
Boost is ideal for cleaning thicker carpets and hard-to-sweep messes, which will reduce
the cleaning time, but increase the noise level. If the vacuuming noise caused by Power
Boost disturbs you, you can disable this feature. This feature only works in Auto cleaning
mode.
To adjust the default suction power in Auto Cleaning Mode, simultaneously press and
hold the and buttons for 2 seconds; you will hear a series of beeps that
correspond to the suction power selected. Repeat to adjust the suction power level.
Sound
Power Boost
Suction Power Level
One beep
×
Standard power
Two beeps
√
Automatically switch
between Standard and
Maximum power (default)
Three beeps
×
Maximum power
Note:
When RoboVac starts Auto cleaning the next time, it will clean according to the suction power
level you previously selected.
2. Spot cleaning
RoboVac intensively cleans a specific area in a spiral pattern. Useful if there is a concentrated
area of dust or debris. In Spot mode, RoboVac will stop cleaning after 2 minutes.
Press on the remote control to start cleaning in Spot Mode.

3. Edge cleaning
RoboVac reduces its speed when it detects a wall and then follows the wall to ensure the edge
is cleaned thoroughly. In Edge mode, RoboVac will clean for 20 minutes and return to the
charging base.
Press on the remote control to start cleaning in Edge Mode.
4. Single Room cleaning
RoboVac intensively cleans one single room and stops after 30 minutes. Select this mode only
when one specific room needs to be cleaned. Make sure to confine RoboVac to the room by
closing the door.

Press on the remote control to start cleaning in Single Room Mode.
5. Manual cleaning
You can direct RoboVac to clean a particular area by using the directional buttons on the
remote control.
1. Left
2. Backward
3. Right
4. Forward

Schedule Cleaning
With the EufyHome app, you can schedule RoboVac to start cleaning at a specific time.
●You can set the time and customize the cleaning schedules from Sunday to Saturday in
the EufyHome app. Cleaning schedules can only be set using the EufyHome app.
Use Your RoboVac with the EufyHome App
To enjoy all available features, it is recommended to control your RoboVac via the EufyHome
app.
Before you start, make sure that:
●Your smartphone or tablet is connected to a Wi-Fi network.
●Your smartphone or tablet is running iOS 8.0 (or above) or Android 4.3 (or above).
●Your Wi-Fi router supports the 2.4 GHz and 802.11b/g/n bands; the 5 GHz band is not
supported;
●RoboVac is attached to the charging base to ensure it has enough power during setup.
●Your smartphone is running iOS 8.0 (or above) or Android 4.3 (or above).
●The Wi-Fi status light on RoboVac is slowly flashing blue.
1. Download the EufyHome app from the App Store (iOS devices) or Google Play (Android
devices).
2. Open the app and create a user account.
3. Tap the “+” icon in the top right corner to add RoboVac to your EufyHome account.
4. Follow the instructions in the app to set up the Wi-Fi connection.
- After connecting successfully, you can control RoboVac via the app.
- With the app, you can select a cleaning mode, set the time, schedule a cleaning, learn
the system status, receive notifications and access additional features.

Wi-Fi Status Light
Slowly flashing blue
Waiting for connection
Rapidly flashing blue
Connecting with your wireless
router
Solid blue
Connected with your wireless
router
●If you have any problem with Wi-Fi setup, refer to the “Troubleshooting > Wi-Fi
connection” section in this manual.
●If RoboVac gets stuck in any space, tap Find My Robot in the app to find the machine.
This function is available in the app only.
Reset the Wi-Fi Connection
Press and hold on RoboVac for 10 seconds to reset the Wi-Fi connection if
necessary.
- You will hear a beep when the Wi-Fi connection has been reset and the Wi-Fi
status light will slowly flash blue. Now you can follow the Wi-Fi instructions in the
EufyHome app to set up the Wi-Fi connection.
Use Your RoboVac with Amazon Alexa / the Google Assistant
(Optional)
Amazon Alexa or Google Assistant is a smart voice control device that enables you to control
RoboVac with your voice.
Before you start, make sure that:
●RoboVac is attached to the charging base to ensure there is enough power.
●RoboVac is connected with the EufyHome app.
●You have an Alexa-enabled device (i.e. Eufy Genie, Amazon Echo, Echo Dot and
Amazon Tap) or a device enabled with the Google Assistant (i.e. Google Home). These
devices are sold separately.
●The Amazon Alexa app or Google Home app is already installed on your smart device,
and you have created an account.
To control RoboVac with Amazon Alexa:

1. Open the Amazon Alexa app and select “Skills” from the menu.
2. On the Skills screen, search for “EufyHome - RoboVac”.
3. Once you have found the “EufyHome - RoboVac” skill, tap Enable.
4. Login with your EufyHome account so that Alexa can control your RoboVac.
5. Say simple commands to Alexa:
●"Alexa, ask RoboVac to start cleaning"
●"Alexa, ask RoboVac to stop cleaning"
●"Alexa, ask RoboVac to go home"
●"Alexa, ask RoboVac to find my robot"
To control RoboVac with the Google Assistant:
RoboVac now works with the Google Assistant on devices like the Google Home.
1. Open the Google Home app.
2. Say “Ok Google, talk to RoboVac” to the Google Assistant-enabled device to initiate the
Google action for RoboVac.
3. Follow the instructions in the Google Home app to authorize the Google Assistant with
your EufyHome account.
4. To control RoboVac with your voice, say simple commands to Google Assistant.
[更新图片：换 Google Home 机子，换命令]
●"Ok Google, ask RoboVac to start cleaning"
●"Ok Google, ask RoboVac to stop cleaning"

●"Ok Google, ask RoboVac to go home"
●"Ok Google, ask RoboVac to find my robot"
- For more information about how RoboVac works with Amazon Alexa / the Google Assistant,
visit https://www.eufylife.com and go to PRODUCTS>Cleaning>RoboVac 11c+ for details.
- The Amazon Alexa / Google Assistant service is currently available in English only. More
languages may be available later with the update of the service.
3. Cleaning and Maintenance
Clean the Dust Collector and Filters
1. Press the dust collector release button to pull the dust collector out.
2. Open and empty the dust collector.

3. Separate the filter cover by pulling the hooks as shown.
4. Take out the foam filter and high-performance filter.
5. Clean the dust collector and filters with a vacuum cleaner or a cleaning brush.
6. Put the filters and filter cover back together in the dust collector.