HP z560 User manual

Use this guide to set up your HP Digital Entertainment Center to work with your TV or Display.
Setting Up Your TV/Display for the First Time
Adjusting Video
Video Troubleshooting
Video Out Information
Important Notes — Please read this.

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HP Digital Entertainment Center TV/Display Setup Guide iii
Table of Contents
Table of Contents............................................................................iii
Before You Begin............................................................................ 1
Overview ....................................................................................................1
Setting Up Your TV/Display for the First Time ................................. 2
TV/Display Setup .........................................................................................2
Preparing your system ...............................................................................2
After you first turn on your system ...............................................................3
Adjusting Video.............................................................................. 4
Resize adjustment availability.....................................................................4
Starting the TV/Display Setup Wizard ........................................................4
TV/Display Setup Wizard..............................................................................5
HDTV Overscan Compensation ....................................................................10
Desktop Video Adjustments..........................................................................12
Video Troubleshooting.................................................................. 13
Check video...............................................................................................13
Video Out Connection Types....................................................................14
Common Video Out Problems ......................................................................14
Blank screen...........................................................................................15
Oversized screen....................................................................................16
Undersized screen with black border ........................................................17
Display Image Size.....................................................................................18
Overscan...............................................................................................18
Cropping...............................................................................................18
Panning.................................................................................................18
Screen flashes ........................................................................................19
Screen flickers ........................................................................................19
Unreadable screen text............................................................................19
DTV channel has audio but no video.........................................................20
Sleep mode............................................................................................20

iv HP Digital Entertainment Center TV/Display Setup Guide
No video after power on sequence........................................................... 20
Keyboard does not work ......................................................................... 20
Troubleshooting Component Video ...............................................................21
Check component video.......................................................................... 21
Component video troubleshooting chart .................................................... 22
DVD does not play or an error appears on screen...................................... 23
Blank screen (blue, black, or distorted)...................................................... 24
Correcting an extended blank screen with component video out .................. 24
Wrong colors or erratic video on screen ...................................................28
Line at bottom of the screen ..................................................................... 28
Troubleshooting HDMI ................................................................................ 29
Blank screen after powering up and during initial startup with HDMI............29
Recovering your system with HDMI or DVI/HDMI....................................... 29
Video Out Information................................................................................. 30
TV/Display types.................................................................................... 30
Video Out Formats ..................................................................................... 30
Display resolution/format ........................................................................31
Scanning system..................................................................................... 31
Aspect ratio ........................................................................................... 31
CAUTIONS ...............................................................................................32
Plasma TV/display image retention ..........................................................32

HP Digital Entertainment Center TV/Display Setup Guide 1
Before You Begin
Use this guide to set up your HP Digital Entertainment Center to send quality images to your TV or display. Keep
this information with your HP Digital Entertainment Center documentation for future reference.
This guide contains the latest information about setting up your HP Digital Entertainment Center and supplements
some information in the Start Here booklet and User’s Guide that was included with your HP Digital
Entertainment Center. It also includes troubleshooting problems and solutions. Refer to the HP Digital
Entertainment Center Start Here booklet or User’s Guide for additional installation information.
Refer to http://www.hp.com/support for additional information and software updates.
Overview
You can use the TV/Display Setup Wizard and desktop utilities provided to do the following:
• Select the Video Out connection (HDMI, VGA, Component)
• Select the TV output format (480i/p, 720i/p, 1080i/p)
• Size the video image to your TV screen (HDMI and Component only)
First run the TV/Display Setup Wizard, then, you can fine tune the picture using a desktop program.
The following table shows the major processes you need to set up your HP Digital Entertainment for optimum
viewing. Choose the section that most closely matches your setup condition:
Section Usage See
Setting Up Your
TV/Display for the
First Time
First Time Setup
Complete this procedure before you apply power to your
HP Digital Entertainment Center for the first time. Select your type
of TV/display and perform the appropriate step-by-step
procedure.
“Setting Up Your
TV/Display for the
First Time” on page 2.
Adjusting Video
A TV/Display Setup Wizard
adjusts the screen size
Run the TV/Display Setup Wizard at any time to improve the
picture on your TV/display. The wizard adjusts the screen
display to your preference.
“Adjusting Video”
on page 4.
Video Troubleshooting
Problems and Solutions
Check this section if you have a problem viewing the HP Digital
Entertainment Center image on your TV/display. Select the
problem and corresponding solution that most closely matches
your condition.
“Video
Troubleshooting”
on page 13.
Video Out Information
How your system works with
video
Read this section for additional information on how your
HP Digital Entertainment Center works with video.
“Video Out
Information” on
page 30.
CAUTIONS
Contains critical information
Important notes contain critical information you need to operate
your system properly.
“CAUTIONS” on
page 32.

2HP Digital Entertainment Center TV/Display Setup Guide
Setting Up Your TV/Display
for the First Time
This section describes how to connect your HP Digital Entertainment Center to a TV or display the first time you
power on. Your HP Digital Entertainment Center Video can connect to many different types of TV/displays. After
you connect the TV/display to your HP Digital Entertainment Center, set up your HP Digital Entertainment Center
for the correct TV type for optimum viewing.
IMPORTANT: Read this before you turn on the HP Digital Entertainment Center. Follow the steps carefully. Your
TV/display may require settings and configurations different than those listed in the following procedures. The
HP Digital Entertainment Center Video Out requires specific configurations for certain TV/display types and
resolutions. This setup procedure is advanced. Knowledge of video concepts and computer terms is helpful. For
more information on TVs and video in general, see “Video Out Information” on page 30.
TV/Display Setup
Perform these steps, in order, to power on, setup, and configure your HP Digital Entertainment Center for
optimum viewing on a TV/display:
Preparing your system
1 Complete the full connection of the HP Digital Entertainment Center back panel as described in the Start Here
booklet and User’s Guide. Do not turn power on yet.
2 Check the back of the TV/display for the input connection types.
3 Choose a connector on the HP Digital Entertainment Center back panel Video Out and corresponding cable
that attaches to your TV. Connect only one display for setup:
Video Out Usage HDTV notes
HDMI Use HDMI for the highest-quality image.
NOTE: You can also connect HDMI out to the DVI input of your
TV/display by using an adapter.
VGA Use VGA for a high-quality image. VGA is primarily for monitors, but
your TV/display or video projector may also have a VGA connection.
HP recommends using
VGA or HDMI Video Out
connections for a
high-quality HDTV image.
Component
(Y, Pb, Pr)
Use component video if the TV/display has composite video, S-video,
and component video inputs for a higher-quality image.
Content protected
commercial DVDs will not
play at HDTV resolutions
of 720p or 1080i/p.

HP Digital Entertainment Center TV/Display Setup Guide 3
4 Turn on the TV/display power. Turn power on to all other connected audio and video devices.
5 Determine the formats that the TV/display supports. For example: 480i, 480p, 720p, or 1080i/p.
• Refer to your TV/display documentation.
• You may also find the TV supported format on the TV cabinet, or on the OSD (onscreen display).
• Specifications for your TV model may also be available on the Web.
6 Set the TV/display input to match the HP Digital Entertainment Center video cable input.
7 Make sure that the following items are connected and installed on your HP Digital Entertainment Center:
• AC power source • Keyboard (Pull the battery tab.) • Audio Out
• TV source • Remote control (Insert the Batteries.) • Video Out
• Internet connection
8 Turn on the HP Digital Entertainment Center by pressing the On/Standby power button.
After you first turn on your system
1 Wait for the Windows®Welcome screen to appear. Click Next to set up your system. Do not turn off
your system.
NOTE: The screen may flash on occasion. This occurs only during setup or setting changes and is normal
behavior.
2 Complete the initial Windows setup wizard. Use the keyboard and follow the onscreen instructions. Click
Finish.
3 After a countdown and a blank screen, Windows restarts automatically. Do not turn off your system
during this one time process.
4 After the HP Digital Entertainment Center restarts, use the TV/Display Setup Wizard to optimize your
TV/display. Follow the onscreen instructions. See “Starting the TV/Display Setup Wizard” on page 4.
5 Complete the Required Media Center Setup Wizard. Follow the onscreen instructions and answer any
questions as required, to set up Internet and network connections.
6 Complete the Optional Media Center Setup Wizard. Follow the onscreen instructions. (You may skip sections
that do not apply to your setup and change the settings at a later time using Media Center.)
• Configure tuners, TV signal, and Television Program Guide information.
• Select and adjust Media Center display settings.
• Set up speakers.
• Teach the HP Digital Entertainment Center to control your cable TV or satellite receiver set-top box.
7 Refer to the User’s Guide to complete the audio settings. Use this guide for the video settings.
Begin using your HP Digital Entertainment Center.
NOTE: See “Adjusting Video” on page 4 and run the TV/Display Setup Wizard again if the picture is not
satisfactory after you have completed the setup procedure. See “Video Troubleshooting” on page 13 if you can’t
see a picture.

4HP Digital Entertainment Center TV/Display Setup Guide
Adjusting Video
This section contains important information about how to improve picture quality on your TV/display when setting
up your HP Digital Entertainment Center. The section includes information about:
• Starting the TV/display Setup Wizard
• HDTV Overscan Compensation (the image does not fit in the screen)
• Desktop Video Adjustments
Resize adjustment availability
You can resize the screen if your TV/display has the correct connection type and format. Use the following table
to determine how to, and if you can, resize your screen image, based on your connection type and format:
Format Component VGA DVI/HDMI
480i Cannot resize picture Can adjust screen resolution (Page 12) Cannot resize picture (Format not
supported for some TVs with DVI.)
480p Can resize using
wizard (Page 4)
Can adjust screen resolution (Page 12) Can resize using wizard (Page 4)
720p Can resize using
wizard (Page 4)
Can adjust screen resolution (Page 12) Can resize using wizard for TVs only
(Page 5)
1080i Can resize using
wizard (Page 4)
Can adjust screen resolution (Page 12) Can resize using wizard for TVs only
(Page 5)
1080p Can adjust screen
resolution (Page 12)
Can adjust screen resolution (Page 12) Can adjust screen resolution
(Page 12)
NOTE: For a TV with PC monitor capabilities, connected to DVI, see “Desktop Video Adjustments” on page 12.
Starting the TV/Display Setup Wizard
The TV/Display Setup Wizard adjusts the screen display to your preference. Start the TV/Display Setup Wizard
using one of the following methods:
First-time setup The first time you power on your Digital Entertainment Center connected to a monitor or TV
display, the TV/Display Setup Wizard appears.
Display Wizard icon on
the desktop
Double-click the NVIDIA Display Wizard icon on the desktop. The setup wizard
appears. Do not run the TV/Display Setup Wizard with Media Center running.
Inside Media Center Press the Media Center button. Then select More Programs, HP Settings, Video
Settings, and then Display/Connection Wizard. The setup wizard appears.
On the desktop Right-click the Desktop and select NVIDIA Control Panel to access screen resize and
graphics fine tuning adjustments (not using the wizard).

HP Digital Entertainment Center TV/Display Setup Guide 5
TV/Display Setup Wizard
Use this wizard to adjust your display settings. This procedure is an example only and may vary depending on
your TV/display type, supported formats, and Video Out connections. You may have to perform the procedure
more than once to optimize the image. The wizard runs automatically, after you first turn on the HP Digital
Entertainment Center, and after you complete the initial Windows setup wizard.
Some tasks on the HP Digital Entertainment Center require that you leave Media Center and use the Windows XP
desktop. Some messages and dialogs on the desktop may be difficult to read on some TVs. Lowering the display
resolution can make messages and dialogs easier to read by enlarging the text.
To optimize the HP Digital Entertainment Center video image on your TV/display using the TV/Display Setup
Wizard, do the following:
1 Before you begin, verify that the TV/display is:
• Properly connected to the HP Digital Entertainment Center.
• Turned on.
• Set to input connected to the HP Digital Entertainment Center.
• Set to normal mode (not letter-box, wide, or re-sized).
2 Press the Media Center button on the remote control or keyboard.
3 Click More Programs, HP Settings, and then Video Settings.
4 Click Display/Connection Wizard. The TV/Display Setup Wizard appears.
Follow the
onscreen
instructions.

6HP Digital Entertainment Center TV/Display Setup Guide
5 Verify that the video equipment is properly connected to the HP Digital Entertainment Center and the
TV/displays are turned on. Click Next.
6 If you are using Component Video Out, select your connection type and then click Next.
NOTE: S-video and Composite Video Out are not supported for the HP Digital Entertainment Center.
7 Do the following for your Video Out connection type and connected cable.
Video Out Action
HDMI
Select the HDTV Mode. Click Next.
Step 7
(continued)
VGA
Follow the onscreen instructions. Click Next.
Component
(Y, Pb, Pr)
Skip this step. Go to step 8.

HP Digital Entertainment Center TV/Display Setup Guide 7
8 Select the screen resolution definition type that is supported by your TV/display. Click Next.
NOTE: This step may not change the settings on some TV/displays connected to HDMI. The native display
resolution is selected by the wizard automatically. Click Next.
9 Verify that the settings that you have selected are correct. Click Preview. The new video settings display.
Your settings
may vary.
10 The system prompts for confirmation. The screen may flicker for a few seconds while the settings change.
• Click Next to apply the settings.
Or
• If the new setting is not correct, wait for 15 seconds. Do NOT click or press any key during this time. The
previous screen reappears. Click back to return to the Select the HDTV mode screen in Step 8 and select a
format (mode) that is supported by your TV/display.
Your screen
image may vary.

8HP Digital Entertainment Center TV/Display Setup Guide
11 Do one of the following, depending on the video connection type and format (see the table on page 4):
• If the Resize screen appears, go to the next step.
Or
• If the Resize screen does not appear, go to step 15.
12 To resize the viewable area of the TV/display screen, click Resize.
Change the
screen size.
13 Adjust the screen size to fit your display. If your display shows a larger image than the screen and the edges
are missing, click the “inward” arrow button to make the screen smaller and the “outward” arrows to make the
screen bigger. Click Save Settings to apply the settings.
Your screen
image may vary.

HP Digital Entertainment Center TV/Display Setup Guide 9
14 Click Next at the Resize screen.
15 Click Finish.
16 To improve the screen size fit or if you could not resize the screen, do one of the following, depending on
video connection type and format (see the table on page 4):
Video Out Action
HDMI
480i: You cannot resize the screen.
480p: You can resize using wizard (Page 4).
Or
720p, 1080i/p: If you are using a TV, see “HDTV Overscan Compensation” on
page 10.
Or
For a TV with PC monitor capabilities, see “Desktop Video Adjustments” on
page 12.
VGA
You can resize the screen using the Screen resolution window. See “Desktop Video
Adjustments” on page 12.
Component
(Y, Pb, Pr)
480i: You cannot resize the screen.
480p: You can resize using wizard (Page 4).
Or
720p or 1080i/p: See “HDTV Overscan Compensation” on page 10.
DVD playback: Your commercial DVD may not playback at 720p or 1080i/p
formats, due to copy protection measures. Change the format to 480i or 480p.
See “DVD does not play or an error appears on screen” on page 23.

10 HP Digital Entertainment Center TV/Display Setup Guide
HDTV Overscan Compensation
You cannot use HDTV Overscan Compensation for 480i format. This procedure may not be available with DVI,
depending on your display type. HP recommends that you use 720p or 1080i/p to avoid overscan issues.
Resize the display
After you have set up Media Center, you can resize the display to show the entire Windows desktop on the
screen.
To optimize the screen size for HDTV resolutions above 480i:
1 Close Media Center.
2 Right-click the desktop, select NVIDIA Control Panel.
3 Click Video & Television.
4 Click Resize or pan HDTV desktop.
NOTE: This option does not appear when the resolution is set below 480p.

HP Digital Entertainment Center TV/Display Setup Guide 11
5 If you have more than one display connected to your HP Digital Entertainment Center, select the TV you want
to change. Select the Resize my desktop option, and then click the Resize Desktop button.
6 Move the horizontal and vertical sliding bars to adjust the width and height of your display, and then click OK
to save the changes.

12 HP Digital Entertainment Center TV/Display Setup Guide
7 When the HP Digital Entertainment Center image appears on the TV screen, click Yes to keep the setting. You
have 15 seconds to accept this new setting before it reverts to the previous setting. If the new setting is not
correct, wait for 15 seconds and the previous screen displays.
8 Click the OK button to save changes and close the window.
Desktop Video Adjustments
You can use this procedure if VGA or HDMI Video Out is connected. Do NOT use this procedure if component
video out is connected (see “TV/Display Setup Wizard” on page 5).
If the TV/Display Setup Wizard does not provide an optimized video image or you cannot resize the TV/display
picture, do the following:
1 Right-click anywhere in the desktop, click NVIDIA Control Panel in the dialog box.
2 Select the Video & Television category.
3 Select Change the signal or HD format.
4 Select the display you want to change, and then select the connector you want to use. Select the signal format
to a type that is supported by your TV. (For commercial DVD playback in component video, select 480i or
480p.)
5 Click Apply and then click Yes to save your changes.
6 Click the Home icon in the taskbar.
7 Click the Video & Television category.
8 If you are using a Component Video Out connection with your display, select Adjust television color
settings. Move the Brightness and Contrast slider bars to adjust the color settings.
Or
If you are using a VGA, DVI, or HDMI Video Out connection, select Adjust video color settings. Move
the slider bars to adjust your color settings.
9 Click Apply to keep the setting.
10 Close the Adjust Video Color Settings window.
CAUTION: Be careful when changing settings. The HP Digital Entertainment Center Video Out requires specific
configurations for certain TV/display types and resolutions. This setup procedure is advanced.
NOTE: If you see black borders or overscan and panning, set the slider bar back to the previous resolution or
rerun the TV/Display Setup Wizard to optimize the video image. See “TV/Display Setup Wizard” on page 5.
Follow the onscreen instructions.

HP Digital Entertainment Center TV/Display Setup Guide 13
Video Troubleshooting
This section contains important information about troubleshooting problems that may occur with your HP Digital
Entertainment Center while setting up Video Out to your TV or display.
Check video
Check Video Out before you begin to troubleshoot. Do the following steps in order:
1 Turn off the TV/display.
2 Turn off the HP Digital Entertainment Center by pressing and holding the On/Standby power button for 4
seconds. The On/Standby button should be dark and not lit amber or blue.
3 Check the cables. Make sure that they are completely plugged in the correct connectors. Refer to the Start
Here booklet and User’s Guide. Reconnect the cables, as required.
4 Turn on the TV/display.
5 Set the TV/display input to match the HP Digital Entertainment Center Video Out cable input. For example:
“Component 1.”
6 Turn on the HP Digital Entertainment Center by pressing the On/Standby power button. Wait 1 to 2 minutes.
The video image appears.
7 Check your screen. Do one of the following:
• If you can see the HP Digital Entertainment Center image on your TV/display properly, stop here.
Or
• If you can see a video image on your TV/display and the problem is not resolved, use the TV/Display
Setup Wizard to optimize the video image. See “TV/Display Setup Wizard” on page 5. Follow the
onscreen instructions. You should complete this procedure before troubleshooting.
Or
• If you cannot see a video image on your TV/display or the problem is not resolved, your video problem
may be common to all Video Out types. See “Common Video Out Problems” on page 14.
Or
• Your video problem may be specific to the Video Out type you have connected. See the “Video Out
Connection Types” table that follows. Use the chart to correct the condition.
Or
• You can also try another video connection. Repeat this procedure and change the cables at step 3.
NOTE: Go to http://www.hp.com/support to make sure that you have updated software.

14 HP Digital Entertainment Center TV/Display Setup Guide
Video Out Connection Types
Use the following table to identify troubleshooting problems that may occur by Video Out connection type.
Your HP Digital Entertainment Center back panel has the following Video Out connectors:
Connector Usage Problem: See
HDMI HDTV — Use HDMI video, for the highest-quality image, if your TV/display
has HDMI or DVI video connections. Recommended for High-Definition-
capable TV/displays.
“Troubleshooting
HDMI” on page 29.
VGA HDTV — Use VGA video for a high-quality image, if your TV/display has
VGA video connections. Use VGA also for monitors. Your video projector
may also have a VGA video connection.
“Desktop Video
Adjustments” on
page 12.
Component
(Y, Pb, Pr)
EDTV — Use component video, for a higher-quality image, only if your
TV/display has just composite video, S-video, and component video inputs.
“Troubleshooting
Component Video”
on page 21.
Common Video Out Problems
The following are general issues that can appear on your screen with any HP Digital Entertainment Center Video
Out connection type. Select the issue that most closely fits your condition:
• Blank screen
• Oversized screen
• Undersized screen with black border
• Screen flashes
• Screen flickers
• Unreadable screen text
• DTV channel has audio but no video
• Sleep mode
• No video after power on sequence
• Keyboard does not work
Before troubleshooting, use the TV/Display Setup Wizard. See “TV/Display Setup Wizard” on page 5 for a
basic adjustment of Video Out display settings. Follow the onscreen instructions.

HP Digital Entertainment Center TV/Display Setup Guide 15
Blank screen
Problem: Your TV/display screen is blue or black after you turn on the HP Digital Entertainment Center for an
extended time.
Solution: To see an image of the HP Digital Entertainment Center video on your TV screen:
1 Check the video setup. See “Check video” on page 13.
2 If you still can’t see an image of the HP Digital Entertainment Center video on your TV screen, check your
video connection type:
Connector Problem: See
HDMI
“Troubleshooting HDMI” on page 29.
VGA “Check video” on page 13.
Component (Y, Pb, Pr)
“Troubleshooting Component Video” on page 21.
Problem: Your TV/display screen is off after the HP Digital Entertainment Center resumes from Standby.
Solution: Turn on the TV. Select the correct TV input.
IMPORTANT: Turn on the TV/display and make sure you have connected a video cable before powering on the
HP Digital Entertainment Center. If you do not see a picture, turn on the TV/display, connect a video cable, and
then turn off and start the HP Digital Entertainment Center. The HP Digital Entertainment Center detects the video
out cable connections when you turn it on.

16 HP Digital Entertainment Center TV/Display Setup Guide
Oversized screen
If the picture edges are not visible, the image is overscanned. This condition is common when connecting a
computer to a TV. Overscan is when the video image size is greater than the TV/display screen. In an overscan
condition, the edges of the video image that are not visible on the TV/display screen are cropped.
Panning allows you to see the edges of the video image and can be a corrective action for overscan. See
“Aspect ratio” on page 31 for additional information. See the following for overscan problems and solutions:
Left: Video image is cropped. Right: Video image is full screen, not cropped.
• Problem: Desktop video image edges are not visible. Your TV/display might show only the center of the
video image, not the edges. This problem may occur if you change video formats or TV/displays.
Solution: If you want to see a full image, or cannot move the cursor off the screen to see hidden areas of the
video image, optimize the HP Digital Entertainment Center video image so it fits your TV screen:
Do one of the following:
• If your TV connects to the HP Digital Entertainment Center using a component video connection, use the
TV/Display Setup Wizard. See “TV/Display Setup Wizard” on page 5. Follow the onscreen instructions.
Or
• Perform the HDTV Overscan Compensation procedure and set the display size. See “HDTV Overscan
Compensation” on page 10.
To increase or decrease the size of your HDTV desktop, do the following:
1 Press the Media Center button on the remote control.
2 Click More Programs, HP Settings, and then Video Settings.
3 Click Resize Desktop, and then Resize Desktop again.
4 Adjust the screen size to fit your display. If your display shows a larger image than the screen and the edges
are missing, click the “in” arrow button to make the screen smaller. Click Save Settings to apply the settings.
5 Click Back to return to Media Center.
NOTE: To access hidden buttons if the edge areas of your desktop video image are not visible, move the mouse
pointer in the direction of the missing area, the whole desktop moves, or pans, to follow your mouse pointer
movement.