HP Pavilion dm3-2000 - Entertainment Notebook... User manual

HP Pavilion Entertainment PC
User Guide

© Copyright 2010 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Microsoft and
Windows are U.S. registered trademarks of
Microsoft Corporation. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Second Edition: June 2010
First Edition: May 2010
Document Part Number: 602650-002
Product notice
This user guide describes features that are
common to most models. Some features
may not be available on your computer.
To obtain the latest version of the
User
Guide
, go to the HP Web site at
http://www.hp.com/support.

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
iii

iv Safety warning notice

Table of contents
1 Getting started ................................................................................................................................................ 1
Using HP QuickWeb (select models only) ............................................................................................ 1
2 Features ........................................................................................................................................................... 2
Identifying hardware ............................................................................................................................. 2
Components ......................................................................................................................................... 2
Top components .................................................................................................................. 2
TouchPad ............................................................................................................ 2
Lights ................................................................................................................... 3
Keys .................................................................................................................... 4
Front components ................................................................................................................ 5
Right-side components ........................................................................................................ 5
Left-side components .......................................................................................................... 6
Bottom components ............................................................................................................. 8
Display components ............................................................................................................ 9
Wireless antennas ............................................................................................................. 10
Additional hardware components ...................................................................................... 11
Labels ................................................................................................................................................. 11
3 Wireless and local area networks ............................................................................................................... 13
Using wireless devices ....................................................................................................................... 13
Identifying wireless and network status icons .................................................................... 13
Using the wireless controls ................................................................................................ 14
Using the wireless button ................................................................................................... 14
Using Wireless Assistant software ..................................................................................... 15
Using HP Connection Manager (select models only) ........................................................ 15
Using operating system controls ........................................................................................ 15
Using a WLAN .................................................................................................................................... 16
Setting up a WLAN ............................................................................................................ 16
Protecting your WLAN ....................................................................................................... 16
Roaming to another network .............................................................................................. 17
Using HP Mobile Broadband (select models only) ............................................................................. 17
Inserting a SIM ................................................................................................................... 18
Removing a SIM ................................................................................................................ 19
Using Bluetooth wireless devices ....................................................................................................... 19
Bluetooth and Internet Connection Sharing (ICS) ............................................................. 20
Troubleshooting wireless connection problems ................................................................................. 20
Cannot connect to a WLAN ............................................................................................... 20
v

Cannot connect to a preferred WLAN network .................................................................. 21
Network icon for WLAN is not displayed ............................................................................ 21
Current WLAN network security codes are unavailable .................................................... 21
WLAN connection is very weak ......................................................................................... 22
Cannot connect to the wireless router ............................................................................... 22
Connecting to a local area network (LAN) .......................................................................................... 22
4 Pointing devices and keyboard ................................................................................................................... 24
Using pointing devices ....................................................................................................................... 24
Setting pointing device preferences ................................................................................... 24
Using the TouchPad .......................................................................................................... 24
Two-finger scrolling ........................................................................................... 24
Rotating (select models only) ............................................................................ 25
Pinching (select models only) ........................................................................... 25
Using the action keys ......................................................................................................................... 26
Using the hotkeys ............................................................................................................................... 27
Using keypads .................................................................................................................................... 28
Using the embedded numeric keypad ............................................................................... 29
Enabling and disabling the embedded numeric keypad .................................... 29
Switching key functions on the embedded numeric keypad ............................. 30
Using an optional external numeric keypad ....................................................................... 30
Cleaning the TouchPad and keyboard ............................................................................................... 30
5 Multimedia ..................................................................................................................................................... 31
Multimedia features ............................................................................................................................ 31
Adjusting the volume ......................................................................................................... 31
Using the media activity keys ............................................................................................ 32
Multimedia software ........................................................................................................................... 32
Using HP MediaSmart software ......................................................................................... 33
Using multimedia software ................................................................................................. 33
Installing multimedia software from a disc ......................................................................... 33
Audio .................................................................................................................................................. 33
Connecting external audio devices .................................................................................... 34
Checking your audio functions ........................................................................................... 34
Video .................................................................................................................................................. 35
Connecting an external monitor or projector ...................................................................... 35
Connecting an HDMI device .............................................................................................. 35
Configuring audio for HDMI (select models only) .............................................. 36
Webcam ............................................................................................................................................. 36
Webcam tips ...................................................................................................................... 37
Adjusting webcam properties ............................................................................................. 37
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6 Power management ...................................................................................................................................... 38
Setting power devices ........................................................................................................................ 38
Using power-saving states ................................................................................................. 38
Initiating and exiting Sleep ................................................................................ 38
Initiating and exiting Hibernation ....................................................................... 39
Using the battery meter ..................................................................................................... 39
Using power plans ............................................................................................................. 39
Viewing the current power plan ......................................................................... 39
Selecting a different power plan ........................................................................ 40
Customizing power plans .................................................................................. 40
Setting password protection on wakeup ............................................................................ 40
Using external AC power .................................................................................................................... 40
Connecting AC power ........................................................................................................ 41
Testing an AC adapter ....................................................................................................... 41
Using battery power ........................................................................................................................... 42
Finding battery information in Help and Support ............................................................... 42
Using Battery Check .......................................................................................................... 42
Displaying the remaining battery charge ........................................................................... 43
Inserting or removing the battery ....................................................................................... 43
Charging a battery ............................................................................................................. 44
Maximizing battery discharge time .................................................................................... 45
Managing low battery levels .............................................................................................. 45
Identifying low battery levels ............................................................................. 45
Resolving a low battery level ............................................................................. 46
Resolving a low battery level when external power is available ....... 46
Resolving a low battery level when a charged battery is available ... 46
Resolving a low battery level when no power source is available .... 46
Resolving a low battery level when the computer cannot exit
Hibernation ....................................................................................... 46
Calibrating a battery ........................................................................................................... 46
Step 1: Fully charge the battery ........................................................................ 46
Step 2: Disable Hibernation and Sleep ............................................................. 47
Step 3: Discharge the battery ............................................................................ 47
Step 4: Fully recharge the battery ..................................................................... 48
Step 5: Reenable Hibernation and Sleep .......................................................... 48
Conserving battery power .................................................................................................. 48
Storing a battery ................................................................................................................ 49
Disposing of a used battery ............................................................................................... 49
Replacing the battery ......................................................................................................... 49
Shutting down the computer ............................................................................................................... 49
7 Memory modules .......................................................................................................................................... 51
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8 Drives and external devices ......................................................................................................................... 54
Drives ................................................................................................................................................. 54
Identifying installed drives .................................................................................................. 54
Handling drives .................................................................................................................. 54
Improving hard drive performance ..................................................................................... 55
Using Disk Defragmenter .................................................................................. 55
Using Disk Cleanup ........................................................................................... 56
Replacing the hard drive in the hard drive bay .................................................................. 56
Using HP ProtectSmart Hard Drive Protection (select models only) ................................. 58
Identifying HP ProtectSmart Hard Drive Protection status ................................ 58
Managing power with a parked hard drive ........................................................ 59
Using HP ProtectSmart Hard Drive Protection software ................................... 59
Using external drives ......................................................................................................... 59
Connecting optional external drives .................................................................. 60
Sharing optical drives ........................................................................................................ 60
External devices ................................................................................................................................. 61
Using a USB device ........................................................................................................... 61
Connecting a USB device ................................................................................. 61
Removing a USB device ................................................................................... 61
Using Digital Media Slot cards ........................................................................................... 62
Inserting a digital card ....................................................................................... 62
Removing a digital card ..................................................................................... 63
9 Security .......................................................................................................................................................... 64
Protecting the computer ..................................................................................................................... 64
Using passwords ................................................................................................................................ 64
Setting passwords in Windows .......................................................................................... 65
Setting passwords in Setup Utility ..................................................................................... 65
Administrator password ..................................................................................... 66
Managing an administrator password ............................................... 66
Entering an administrator password ................................................. 66
Power-on password .......................................................................................... 67
Managing a power-on password ...................................................... 67
Entering a power-on password ......................................................... 67
Using antivirus software ..................................................................................................................... 67
Using firewall software ....................................................................................................................... 68
Installing critical security updates ....................................................................................................... 68
Installing an optional security cable .................................................................................................... 68
10 Changing QuickWeb settings .................................................................................................................... 70
Turning HP QuickWeb on and off ....................................................................................................... 70
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Appendix A Setup Utility (BIOS) ..................................................................................................................... 71
Starting Setup Utility ........................................................................................................................... 71
Using Setup Utility .............................................................................................................................. 71
Navigating and selecting in Setup Utility ............................................................................ 71
Changing the language of Setup Utility ............................................................................. 71
Displaying system information ........................................................................................... 72
Restoring default settings in Setup Utility .......................................................................... 72
Exiting Setup Utility ............................................................................................................ 73
Setup Utility menus ............................................................................................................................ 73
Main menu ......................................................................................................................... 73
Security menu .................................................................................................................... 73
System Configuration menu .............................................................................................. 73
Diagnostics menu .............................................................................................................. 74
Updating the BIOS ............................................................................................................................. 74
Determining the BIOS version ........................................................................................... 74
Downloading a BIOS update ............................................................................. 75
Updating programs and drivers .......................................................................................................... 76
Appendix B Backup and recovery .................................................................................................................. 77
Creating recovery discs ...................................................................................................................... 77
Backing up your information ............................................................................................................... 78
Using Windows Backup and Restore ................................................................................ 79
Using system restore points .............................................................................................. 79
When to create restore points ........................................................................... 79
Create a system restore point ........................................................................... 79
Restore to a previous date and time ................................................................. 80
Performing a recovery ........................................................................................................................ 80
Recovering using the recovery discs ................................................................................. 80
Recovering using the dedicated recovery partition ............................................................ 80
Index ................................................................................................................................................................... 81
ix

x

1 Getting started
Your computer's main operating system is Microsoft® Windows®. Your computer may also feature
HP QuickWeb (select models only).
●The Microsoft Windows operating system displays the desktop on the display and controls your
computer's hardware, peripherals, and software programs.
●If your computer includes QuickWeb, it allows you to quickly browse the Internet, view digital
photos, listen to music, or keep in touch using e-mail, instant messages, or Skype (select
models only), without having to start your main operating system.
NOTE: To disable or reenable QuickWeb, refer to the "Changing QuickWeb settings" chapter. To
learn more about QuickWeb, refer to the software Help included with QuickWeb, which can be
accessed by clicking the Help icon in the notification area.
Using HP QuickWeb (select models only)
To start QuickWeb:
1. Turn on your computer. The HP QuickWeb Home screen appears.
2. Click an icon on the QuickWeb Home screen to launch an application.
To start QuickWeb from Microsoft Windows:
▲Select Start, click the arrow next to the Shut down button, and then click Restart. Your
computer restarts and displays the HP QuickWeb Home screen.
– or –
▲Select Start >All Programs >HP QuickWeb. Click HP QuickWeb Configuration Tool.
Click the Home tab, and then select the Go button located next to Do you want to shut
down Windows and go to QuickWeb?.
NOTE: To learn more about HP QuickWeb, refer to the QuickWeb software Help.
Using HP QuickWeb (select models only) 1

2Features
Identifying hardware
To see a list of hardware installed in the computer, select Start >Control Panel >System and
Security. Then in the System area, click Device Manager.
You can also add hardware or modify device configurations using Device Manager.
NOTE: Windows® includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Help and Support for more
information.
Components
Top components
TouchPad
Component Description
(1) TouchPad light ●White: TouchPad is enabled.
●Amber: TouchPad is disabled.
(2) TouchPad* Moves the pointer and selects or activates items on the
screen.
(3) Left TouchPad button* Functions like the left button on an external mouse.
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Component Description
(4) TouchPad on/off button Enables/disables the TouchPad.
(5) TouchPad scroll zone Scrolls up or down.
(6) Right TouchPad button* Functions like the right button on an external mouse.
*This table describes factory settings. To view and change pointing device preferences, select Start >Devices and
Printers. Then, right-click the device representing your computer, and click Mouse settings.
Lights
Component Description
(1) Caps lock light On: Caps lock is on.
(2) Mute light On: Computer sound is off.
(3) Num lock light On: The embedded numeric keypad is enabled or num lock is
on for an optional external numeric keypad.
Components 3

Keys
Component Description
(1) esc key Displays system information when pressed in combination
with the fn key.
(2) Action keys Execute frequently used system functions.
(3) fn key Executes frequently used system functions when pressed in
combination with an arrow key, the num lk key, or the esc
key.
(4) Windows logo key Displays the Windows Start menu.
(5) Windows applications key Displays a shortcut menu for items beneath the pointer.
(6) Embedded numeric keypad keys When the keypad has been enabled, the keys can be used
like the keys on an external numeric keypad.
(7) num lk key Enables/disables the embedded numeric keypad when
pressed in combination with the fn key.
4 Chapter 2 Features

Front components
Component Description
(1) Speakers (2) Produce sound.
(2) Battery light On: A battery is charging.
Blinking: A battery that is the only available power source has reached a
low battery level. When the battery reaches a critical battery level, the
battery light begins blinking rapidly.
Off: If the computer is plugged into an external power source, the light is
turned off when all batteries in the computer are fully charged. If the
computer is not plugged into an external power source, the light stays off
until the battery reaches a low battery level.
(3) Drive light White: The hard drive is being accessed.
Blinking: The hard drive or an optional external optical drive is being
accessed.
Amber: HP ProtectSmart Hard Drive Protection has temporarily parked
the hard drive.
Right-side components
Component Description
(1) Power light ●On: The computer is on.
●Blinking: The computer is in the Sleep state.
●Off: The computer is off or in Hibernation.
Components 5

Component Description
(2) Power switch ●When the computer is off, slide the switch to turn on the computer.
●When the computer is on, slide the switch briefly to initiate Sleep.
●When the computer is in the Sleep state, slide the switch briefly to
exit Sleep.
●When the computer is in Hibernation, slide the switch briefly to exit
Hibernation.
If the computer has stopped responding and Windows® shutdown
procedures are ineffective, slide and hold the power switch for at least 5
seconds to turn off the computer.
To learn more about your power settings, select Start >Control Panel >
System and Security >Power Options.
(3) Wireless light ●Blue: An integrated wireless device, such as a wireless local area
network (WLAN) device, a wireless wide area network (WWAN)
device, and/or a Bluetooth® device, is on.
●Amber: All wireless devices are off.
(4) Wireless button Turns the wireless feature on or off but does not create a wireless
connection.
NOTE: To establish a wireless connection, a wireless network must
already be set up.
(5) USB ports (2) Connect optional USB devices.
NOTE: Select models include an optional external USB optical disc
drive. For more information, refer to the printed
Quick Setup poster.
(6) Vent Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal fan to
cycle on and off during routine operation.
(7) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but it may
not prevent the computer from being mishandled or stolen.
Left-side components
Component Description
(1) Power connector Connects an AC adapter.
6 Chapter 2 Features

Component Description
(2) AC adapter light ●On: The computer is connected to external power.
●Off: The computer is not connected to external power.
(3) RJ-45 (network) jack Connects a network cable.
(4) External monitor port Connects an external VGA monitor or projector.
(5) HDMI port Connects an optional video or audio device, such as a high-
definition television, or any compatible digital or audio
component.
(6) USB ports (2) Connect optional USB devices.
NOTE: Select models can be configured with an optional
external USB optical disc drive. For more information, refer to
the printed
Quick Setup poster.
(7) Digital Media Slot Supports the following digital card formats:
●Memory Stick (MS)
●Memory Stick Pro (MSP)
●MultiMediaCard (MMC)
●Secure Digital (SD) Memory Card
●Secure Digital High Capacity (SDHC) Memory Card
●xD-Picture Card (XD)
●xD-Picture Card (XD) Type H
●xD-Picture Card (XD) Type M
(8) Audio-out (headphone) jack Produces sound when connected to optional powered stereo
speakers, headphones, ear buds, a headset, or television
audio.
NOTE: When a device is connected to the headphone jack,
the computer speakers are disabled.
(9) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo
array microphone, or monaural microphone.
Components 7

Bottom components
Component Description
(1) Subscriber identity module (SIM) slot (select
models only)
Located inside the battery bay.
(2) Battery bay Holds the battery.
(3) Battery release latch Releases the battery from the battery bay.
(4) Vents (6) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
8 Chapter 2 Features

Component Description
(5) Memory module compartment Contains the memory module slot (2 slots on select models)
and wireless LAN (WLAN) module.
CAUTION: To prevent an unresponsive system, replace the
wireless module only with a wireless module authorized for use
in the computer by the governmental agency that regulates
wireless devices in your country or region. If you replace the
module and then receive a warning message, remove the
module to restore computer functionality, and then contact
technical support through Help and Support.
(6) Hard drive bay Holds the hard drive and, on select models, a wireless wide
area network (WWAN) module.
CAUTION: To prevent an unresponsive system, replace the
wireless module only with a wireless module authorized for use
in the computer by the governmental agency that regulates
wireless devices in your country or region. If you replace the
module and then receive a warning message, remove the
module to restore computer functionality, and then contact
technical support through Help and Support.
Display components
Component Description
(1) Internal microphone Records sound.
(2) Webcam light On: The webcam is in use.
(3) Webcam Records video and captures still photographs.
Components 9

Wireless antennas
Component Description
(1) WWAN antennas (2) (select models only)* Send and receive wireless signals to communicate with wireless
wide-area networks (WWANs).
(2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless
local area networks (WLANs).
*The antennas are not visible from the outside of the device. For optimal transmission, keep the areas immediately around
the antennas free from obstructions.
To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental
Notices
that applies to your country or region. These notices are located in Help and Support.
10 Chapter 2 Features