HP EX475 - MediaSmart Server - 512 MB RAM User manual

HP MediaSmart Server
User’s Guide
Ve r s io n U p d a t e 1.1.1
Revised 05 November 2007

Version Update 1.1.1

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Contents
Welcome to HP MediaSmart Server
Chapter 1: Installing
Overview of the HP MediaSmart Server Setup 1-1
Before Starting 1-2
Connecting the server 1-5
Turning on the HP MediaSmart Server 1-6
Checking the Server Lights 1-7
Updating Your Firewall’s Trusted Program List 1-7
Installing the Software on the First Computer 1-8
Congratulations! You are ready to start using your server 1-12
Chapter 2: Getting Started
Opening the Windows Home Server Console 2-1
Setting up the HP MediaSmart Server using the Assistant 2-2
Task 1 of 6: Setup HP Software Update 2-5
Task 2 of 6: Create User Accounts 2-7
Task 3 of 6: Configure Remote Access 2-13
Task 4 of 6: Configure your HP Photo Webshare 2-17
Task 5 of 6: Turn on Media Sharing 2-19
Task 6 of 6: Learn more about your HP MediaSmart Server 2-20
Installing the Software on Additional Home Computers 2-21
Setting up Additional Home Computers 2-23
Chapter 3: Server Console
MediaSmart Server tab 3-1
Windows Home Server tabs 3-2

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Chapter 4: Control Center
Accessing the Control Center 4-1
MediaSmart tab 4-1
Tools tab 4-2
Help & Support tab 4-3
Chapter 5: Photo Webshare
Before You Begin 5-1
Logging on to HP Photo Webshare 5-4
Webshare home page 5-5
Managing Webshare User Accounts 5-6
About the Types of Webshare User Accounts 5-7
Managing Visitors 5-8
Managing Groups 5-12
Creating an album to share 5-13
Naming your album 5-14
Adding photos to your album 5-14
Sharing an album 5-17
Notifying visitors by email 5-18
Viewing, printing, and saving photos 5-19
Viewing photos 5-19
Buying prints 5-21
Saving photos 5-22
Presenting slideshows 5-23
Changing a Visitor’s Password 5-23
Frequently Asked Questions 5-23
Chapter 6: Using the Server
Shared folders 6-2
Windows Home Server Console Help for shared folders 6-2
Accessing shared folders from your computer 6-2
Backing up and restoring a computer 6-4
Expanding server storage 6-5
Installing an internal SATA drive 6-5

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Installing and removing an external USB disk drive, eSATA drive,
SATA port multiplier 6-9
Adding and removing drives from server storage 6-11
Removing a hard drive from the server 6-12
Replacing the system drive 6-16
Removing the system drive 6-16
Re-installing the new system drive 6-20
Securing your server from intruders 6-22
Streaming media 6-27
Setting up iTunes on the server and the client computer 6-29
Network health 6-30
How to add shared folders to network places 6-31
Hardware status 6-32
Remote access 6-33
How to map and disconnect a drive letter 6-34
Chapter 7: Troubleshooting
HP MediaSmart Server troubleshooting tips: 7-1
What to do if the server is unresponsive 7-2
Power-on indicator is off 7-3
Why is the hard drive light-bar purple? 7-3
Why is the hard drive light-bar red? 7-3
Why is the server’s health indicator light red? 7-4
Computer Recovery 7-5
What to do about hardware warning messages? 7-5
Using Server Recovery and Factory Reset 7-7
File transfer failure 7-13
If you cannot access the Windows Home Server 7-14
Health indicator codes 7-14
Network connection troubleshooting tips: 7-16
Network connection issues 7-16
No available port on network router 7-20
Why did URL not work? 7-20
What do firewall blocking messages mean? 7-21
Webshare troubleshooting tips: 7-21

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Why can’t I share my album? 7-22
How to add photos from your photos shared folder to your
Webshare. 7-23
Unable to upload images. 7-23
How do you make Webshare work in the home? 7-23
Why am I getting a certificate error? 7-24
Upload Photos requires ActiveX control to be loaded? 7-24
Clicking on photo Webshare on CC Does Not Open. 7-24
Webshare administrator cannot delete Visitor account. 7-24
Visitor can create a photo album and add pictures but the album
doesn't display. 7-24
Visitor can create a photo album and add pictures but the album
doesn't display the pictures. 7-24
Visitor cannot download pictures and sees a message telling them that
they cannot download pictures. 7-25
Visitor cannot add pictures and sees a message telling them that they
can't add pictures. 7-25
Visitor has created an album (or albums) and wants to delete the
album but cannot. 7-25
Visitor has changed their password, now they can't log into
Webshare. 7-25
Selecting URL from address field in web browser loads “page that
opens cannot be closed without closing the entire application”. 7-
26
Webshare user is unable to log out of Webshare. 7-26
Trouble uploading large files to Webshare. 7-26
Clicking on Photo Webshare on CC causes command error. 7-26
Browser cannot display the page when accessing through URL. 7-26
Other common troubleshooting tips 7-27
How to find the server software and firmware information. 7-27
The first backup is taking a long time. 7-27
What are optimum data throughput speeds for different network
interfaces? 7-28
iTunes troubleshooting tips 7-28
iTunes aggregator does not appear to be working. 7-29
Song selection from the server is not updating with new additions. 7-
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Podcasts not showing in playlist. 7-29
Microsoft Windows Home Server troubleshooting tips 7-29
Server low on space. 7-29
Cannot connect to server shares. 7-30
Email troubleshooting tips 7-30
Why do I need email address for visitors and Home Server users? 7-
30
Why do I need to set-up Webshare notifications? 7-31
How do I find what my SMTP server is? 7-31
Do I need to do an SMTP email configuration? 7-31
If you have chosen to use your own email provider to send Photo
Webshare announcements and these email announcements have
not been received by the people on your lists. 7-31
Emailed link not opening. 7-31
Email is not received. 7-32
Media Streaming troubleshooting tips 7-32
Why my files do not show up on DMA? 7-32
File doesn't appear. 7-33
Server not showing up. 7-34
Media Files (audio/Video) of supported format aren't seen by
device. 7-34
Why can I play and stream DRM content my home computer but I can not
stream it from my HP MediaSmart Server? 7-34
What value does TZO domain names provide beyond the Microsoft Live
option: 7-35
Chapter 8: Product information
Product specifications 8-1
Regulatory statements 8-5
WM-DRM 10 licensed technology 8-7
Limited warranty and technical support statement 8-8
Chapter 9: Licenses, Copyrights and Notices for Open
Source Components
Apache License 9-1
BSD License 9-7

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ImageMagick License 9-8
JSON License 9-12
Codehaus License 9-13
GNU General Public License (GPL, Version 2, June 1991) 9-13
Glossary

1-1
Welcome to HP MediaSmart Server
The HP MediaSmart Server is a home server for families with multiple
computers on a home network who want to enjoy their digital experiences
when and where they want. The HP MediaSmart Server includes remote
access to files, automatic computer backups, virtually unlimited storage
expendability, media streaming to the entertainment center, and HP’s new
Photo Webshare.
Help is available from most windows on the HP MediaSmart Server.
HP Help
HP Help includes the types of help shown in the following table. Additionally,
the online User’s Guide provides links to topics in the Windows Home Server
Help.
Windows Home Server Console Help
Some tasks, such as creating users and using shared folders, are done
through the Windows Home Server Console.
1At the computer, double-click the Windows Home Server icon in the
system tray.
2Log on to the Windows Home Server Console.
User’s Guide—Contains online help, installation instructions, guidance for
set up, using the product, tutorials, recovery information, and other important
information.
Online Help—A Help button is available on most pages.
HP Support Web site—Additional support and informational articles are
available at http://www.hp.com/support.

Version Update 1.1.11-2
3Click Help in the upper right corner, indicated by a icon, or click
help buttons on dialog boxes.
Table 1: Windows Home Server Console Help
Main Topics Description
Welcome to the Windows Home Server
Console
Learn what the Windows Home Server tray
icon colors mean. This topic also provides
an overview of adding user accounts,
organizing files, configuring backups, and
customizing server settings.
Computers & Backup Explains how backups work and how to
configure, restore, and troubleshoot
backups.
User Accounts How to add users to your server.
Shared Folders Adding, opening, removing, viewing the
history of shared folders, and using folder
duplication.
Server Storage View, add, repair, and remove hard drives
from total storage.
Network Health What health notifications mean and what
to do about them.
Windows Home Server Settings How to configure backups, passwords,
media sharing, remote access, add-ins,
resources, and more.
Remote Access How to set up the server to easily access
your files away from home.

Installing 1-1
1Installing
In this chapter you’ll connect the HP MediaSmart Server to you home network
and install the software on your first home computer.
What’s in this chapter
»Overview of the HP MediaSmart Server Setup
»Before Starting
»Connecting the server
»Turning on the HP MediaSmart Server
»Checking the Server Lights
»Updating Your Firewall’s Trusted Program List
»Installing the Software on the First Computer
»Congratulations! You are ready to start using your server
Overview of the HP MediaSmart Server Setup
Complete the following steps to set up the HP MediaSmart Server on your
home network.
To set up the HP MediaSmart Server
1Connect the HP MediaSmart Server to your network and turn it on.
For additional information, see Connecting the server on page 1-5.
2Update the trusted programs list for any firewall or anti-virus software on
your computer.
For additional information, see Updating Your Firewall’s Trusted Program
List on page 1-7.
3Install the HP MediaSmart Server software on one computer.
For additional information, see Installing the Software on the First
Computer on page 1-8.
4Follow the Setup Assistant in the Windows Home Server Console.

Installing Version Update 1.1.11-2
For additional information, see Setting up the HP MediaSmart Server
using the Assistant on page 2-2.
5Install the HP MediaSmart Server software on additional computers.
For additional information, see Installing the Software on Additional
Home Computers on page 2-21.
Before Starting
Important information about locating and using the HP MediaSmart Server.
•Locating the server
•Network Requirements
•Supported operating systems
•Wireless support
•Additional Software
Locating the server
Find a suitable place to locate your HP MediaSmart Server before you install
the software on your computers. The location you choose must have either an
available wired network connection to your broadband router or a switch
connected to your broadband router.
The server also requires adequate ventilation to ensure it does not get too hot:
•Do not locate the server in an unventilated space.
•Make sure that the server’s front and back panels are not blocked.
•Check that the location of the server is not too hot. Maximum
environmental temperature for operating the server is 35° C (95° F).

Installing 1-3
Network Requirements
To successfully use the HP MediaSmart Server, your network must meet the
following requirements:
Supported operating systems
The following operating systems are supported to work with the HP
MediaSmart Server:
Table 1: Network Requirements
Requirement Recommended
Server connection 100 Mbps to 1000 Mbps (Gigabit
Ethernet) wired connection
Home computers One or more computers running a
supported operating system with a wired or
wireless network connection. For a list of
supported operating systems, see
Supported operating systems on page 1-3.
Internet connection Broadband connection, such as DSL or
cable, required for remote access
functionality.
Router An external Internet broadband router with
100 Mbps (or faster) Ethernet connection to
the server for remote access functionality
and wired or wireless connections to the
computers on the network.
Additionally, your router must have DHCP
enabled to provide an automatic IP
address to the server.
Table 2: Supported operating systems
Windows VistaaWindows XPb
Windows Vista Home Basic Windows XP Home with Service Pack 2
(SP2)
Windows Vista Home N (European Union
only)
Windows XP Professional with SP2

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Note: The HP MediaSmart Server does not support client computers running
64-bit operating systems.
Wireless support
You must connect the HP MediaSmart Server to your router (or switch) with an
Ethernet cable. The server does not support wireless connection to your router.
However, computers connected wirelessly to a wireless access point or router
are supported.
Additional Software
Internet Explorer 6.0 or later is required to run the HP MediaSmart Server
software. Download Internet Explorer from www.microsoft.com/downloads.
iTunes 7.1 or later is required for combining household music libraries and
streaming music with iTunes. Download iTunes from www.apple.com/itunes/
download.
Windows Vista Home Premium Windows XP Media Center Edition 2005
with SP2 and Rollup 2
Windows Vista Business Windows XP Media Center Edition 2005
with SP2
Windows Vista Business N (European
Union only)
Windows XP Media Center Edition 2004
with SP2
Windows Vista Enterprise Windows XP Tablet Edition with SP2
Windows Vista Ultimate
a. Remote access is not support by Windows Vista Home (all versions); the Business,
Enterprise, and Ultimate versions of Windows Vista support remote access. For
more information, see Why can't I connect to some computers? in the Windows
Home Server Console Help.
b. Windows XP Professional and Windows XP Media Center Editions support remote
access. Windows XP Home does not support remote access.
Table 2: Supported operating systems
Windows VistaaWindows XPb

Installing 1-5
Connecting the server
How you connect the HP MediaSmart Server to your network depends on the
network configuration.
Figure 1: Connecting the HP MediaSmart Server to the network
This example shows a broadband router connecting the following:
•HP MediaSmart Server
•Desktop computer
•Laptop with a wireless adapter
•TV connected to a network-enabled media streaming device, such as an
Xbox 360
•Remote users connecting to the HP MediaSmart Server and home network
through an Internet browser
The server requires a DHCP-enabled router to get its IP address. By default,
most routers include a DHCP server. For more information, check your router
documentation.
Caution: If you have wireless functionality on your network, be sure to
enable your router’s security settings, such as WPA or WEP, to protect your
network. See the documentation that came with your router.

Installing Version Update 1.1.11-6
Turning on the HP MediaSmart Server
Connect the HP MediaSmart Server to a power source and to a router.
Figure 2: Connecting to power and powering on
To power on the server
1Plug in. Plug one end of the power cord into the server’s power
receptacle and the other end into an electrical outlet.
2Connect. Connect one end of the Ethernet cable to the server and the
other end to an available Ethernet port on your router or to a switch that is
connected to your router.
3Power on. Press the Power button on the back of the server.
The server takes approximately 60 seconds to startup. The indicator lights
blink and change color throughout the startup process. Wait for all of the
server lights to be solid before proceeding with the software installation.
Important: Do not attach USB devices to the HP MediaSmart Server during
initial setup. For additional information, see the Troubleshooting on page 7-1.

Installing 1-7
Checking the Server Lights
The lights on the front of the HP MediaSmart Server indicate the status of the
server. After the HP MediaSmart Server startup completes and prior to the first
software installation, the indicator lights show:
•Hard drives—solid purple
•Network—solid blue
•Health—solid purple
After you complete the software installation, all lights should be solid blue.
If the lights are not solid blue, see the following:
•Why is the hard drive light-bar purple? on page 7-3
•Why is the hard drive light-bar red? on page 7-3
•Power-on indicator is off on page 7-3
•Why is the server’s health indicator light red? on page 7-4
Updating Your Firewall’s Trusted Program List
The HP MediaSmart Server Software Installation Disc installs several
programs that enable your computer to communicate with the HP
MediaSmart Server over your network. Software firewalls installed on your
computer can block this communication and prevent the computer from
locating the HP MediaSmart Server on your network. The following steps are
recommended before installing the HP MediaSmart Server programs:
•Launch your firewall and anti-virus software and update the trusted
programs list.
•Verify that your firewall and anti-virus software is set to "Learn" new
programs. After the HP MediaSmart Server software is installed, the
firewall should prompt you to allow the installed programs to
communicate with the server.
•If you are using a firewall or anti-virus program that cannot automatically
update its trusted software list, please contact the firewall or anti-virus
software vendor to find out how to manually add software to the trusted

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software list. Then, visit http://www.hp.com/go/support for a list of
software to add.
Installing the Software on the First Computer
Use the Software Installation Disc to install both the HP MediaSmart Server
software and the Windows Home Server Connector software.
The software installation consists of the following:
•HP Update (if not already installed)
•Windows components—Windows Installer 3.1 and .NET 2.0 or later
software. (Installed only if they are not already on the computer)
•HP MediaSmart Server software
•Windows Home Server Connector
•Windows Home Server Setup—the setup runs only on the first computer
where the software is installed.
Checking for Administrative Privileges
You must have administrative privileges on your home computer to install the
software. Complete the following instructions for Windows Vista or Windows
XP to view or change user account settings.
•In Windows Vista, click Start, Control Panel, and then User
Accounts and Family Safety.
•In Windows XP, click Start, click Control Panel, and then double-click
User Accounts.
Inserting the Software Installation Disc
The Software Installation Disc first installs the HP MediaSmart Server software
and then the Microsoft Home Server Connector software on your computer.
Sidebar: Hubs and Network Health Light
Some network hubs, as opposed to switches or routers, may reduce performance
between your computer and the HP MediaSmart Server, or the hub may prevent your
computer from communicating with the server. If this is a problem, the network health
indicator light on the front of the server will be off. Replacing the hub with a switch may
improve the network performance or restore connectivity.

Installing 1-9
1Insert the Software Installation Disc into a computer connected to your
network. The installation starts.
2Follow the instructions on each installation page. The remainder of this
chapter describes important parts of the installation, but not every step is
described.
Note: Computers running Windows Vista may display User Account Control
messages, such as “A program needs your permission to Continue.” Click
Continue.
About the HP MediaSmart Server Software
The HP MediaSmart Server software installs first. This software is used to
•Provide a single point of access for all of the server’s features,
•Share photos and videos quickly and securely over the Web using HP
Photo Webshare,
•Centralize your iTunes music library, and more!
Note: Click User’s Guide on this dialog box if you need additional
assistance with the installation and setup.
Click Next to display and accept the end user license agreement.
Installing the HP MediaSmart Server
Click Install and follow the instructions on each page.
The following components are installed if they are not already on your
computer. This installation may restart your computer and take several
minutes.
•Windows Installer 3.1
•Microsoft .Net Framework 2.0
•HP Update
The HP MediaSmart Server software automatically installs after the
components. Once the HP software is installed, the Windows Home Server
Connector install begins.
About the Windows Home Server Connector
The Windows Home Server Connector:

Installing Version Update 1.1.11-10
•Connects your computer to the server.
•Automatically backs up your computer every night.
•Monitors the health of the network and computers running Windows
Vista.
•Enables configuration of the server from your computer.
Windows Home Server Setup runs only once—on the first computer where
you install the Windows Home Server Connector software.
Finding the Server
The Windows Home Server Connector installations looks for and connects to
your HP MediaSmart Server. If the installation cannot find your server, see
Troubleshooting on page 7-1.
Once the server is found, click Next to continue the installation.
Initializing Windows Home Server
The Windows Home Server initialization begins and can take several hours
depending on your hardware. Please wait while Windows Home Server:
•Configures your hardware
•Recovers your data
•Starts Windows Home Server
Naming the HP MediaSmart Server
Type a name for your server. Server names can be:
•15 characters maximum with no spaces
•Letters (at least one), numbers and hyphens
Note: This is the only time you can name your server. It cannot be changed
later. The default name is HPSERVER. Write down the server name if you
change it.
Setting the Server Password
On the Windows Home Server password page, you are asked to create a
strong password. A strong password must be at least 7 characters long and
must fulfill three of the following four requirements: