HP T5145 - Thin Client - Tower Service manual

Administrator's Guide
HP ThinConnect

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Hewlett-Packard Company.
Administrator's Guide
HP ThinConnect
Sixth Edition (July 2009)
Fifth Edition (January 2009)
Fourth Edition (November 2008)
Third Edition (September 2008)
Second Edition (September 2007)
First Edition (June 2007)
Document Part Number: 455674-006

About This Book
This Administrator's Guide covers HP ThinConnect build S2ST0084 and later.
WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily
harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage
to equipment or loss of information.
NOTE: Text set off in this manner provides important supplemental information.
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Table of contents
1 Introduction
Using HP ThinConnect ......................................................................................................................... 2
Connections ......................................................................................................................... 2
Buttons ................................................................................................................................. 4
2 Installation
Selecting a Usage Mode ...................................................................................................................... 5
About Usage Modes ............................................................................................................ 5
Setting the Usage Mode ...................................................................................................... 6
Selecting a Broker ................................................................................................................................ 6
About Brokers ...................................................................................................................... 6
Setting the Broker ................................................................................................................ 7
Settings ................................................................................................................................................ 7
Connections ......................................................................................................................... 7
Global Citrix Settings ......................................................................................................... 19
Login & Brokers ................................................................................................................. 25
Display ............................................................................................................................... 26
Experience ......................................................................................................................... 28
Network Connectivity ......................................................................................................... 32
Management Settings ........................................................................................................ 40
Printers .............................................................................................................................. 57
About the Computer ........................................................................................................... 63
Configuring the Network Environment ................................................................................................ 65
About Global.xml and User Profile.xml .............................................................................. 65
FTP Image Updates ........................................................................................................... 66
Prerequisites ...................................................................................................................... 67
Procedural Overview ......................................................................................................... 67
Configuring a Network Environment .................................................................................. 68
Accessing Global and User Profile .xml Files Using Domain Authentication ..................... 73
Changing User-defined DHCP Scope Options .................................................................. 73
3 Support
Hardware Warranty ............................................................................................................................ 76
Software Warranty .............................................................................................................................. 76
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Image Updates and Add-ons .............................................................................................................. 76
Custom Image Requests .................................................................................................................... 76
4 Frequently Asked Questions
Index ................................................................................................................................................................... 78
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1 Introduction
This guide provides the network administrator with instructions for configuring the thin client and explains
the various configuration utilities.
HP ThinConnect is a straightforward network access solution. The HP ThinConnect operating system
is a custom embedded operating system designed to manage and support efficient ICA, RDP, and VDI
broker network connections. Once you configure the thin client, users can quickly and easily establish
a connection to the network resources.
You can use HP Device Manager or Altiris to remotely configure thin clients or upgrade images. An FTP
server feature is also available for upgrading images.
The desktop has a simplified look and feel. HP ThinConnect interface is displayed by default when you
turn on the thin client. The desktop includes a taskbar that provides access to open applications, a
volume icon, a key icon, and a clock.
The key icon activates the Inactivity Action option. Set this feature on the Display tab. For more
information, see Inactivity Action on page 28.
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Using HP ThinConnect
HP ThinConnect allows you to manage Citrix and Terminal Server sessions by creating RDP and ICA
connections. To access all HP ThinConnect functionality, you must log in as an Administrator. As a User,
you can run connections and have limited access to HP ThinConnect functionality.
NOTE: You must log in with administrator permissions to access all components of the HP
ThinConnect window.
The HP ThinConnect display, when configured, lists all server and/or application connections assigned
to the user currently logged on to the terminal. For each connection, the display shows the name, type,
and status of the connection. If you have primary and secondary connections, you can expand primary
connections by clicking ►, or collapse them by clicking ▼.
NOTE: Double-click any displayed connection to activate that connection.
●Connect: Click to activate a selected connection.
●Settings: Click to access the Settings applications, which provide access to a Control Panel-type
interface. Use this interface to configure the thin client.
●Quit: Click to quit the current session, turn off the thin client, or reboot the thin client.
Connections
You can configure and assign connections using the Connections tab.
▲Go to Settings > Connections.
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The area on the left side of the window lists all connections that you can assign to users. You can drag
and drop to change the order of connections. You can also add, edit, and delete connections. For more
information, see Connections on page 7.
●Name: Displays the name of the connection. You cannot change the connection name from this
column.
●Type: Displays the type of connection (ICA or RDP). You cannot change the connection type from
this column.
●Primary: Select to designate a connection as primary. The thin client attempts secondary
connections if the primary connection fails. If more than one secondary connection is associated
with a primary connection, the thin client prioritizes the secondary connections starting with the first
connection in a group.
●Auto: Select to designate whether a user is automatically logged on when HP ThinConnect starts
up. You must log in using the administrator account to enable or disable automatic connections.
●Persistent: Select to designate whether or not the system attempts to reconnect when a
connection fails. You can make only primary connections persistent.
NOTE: To disable an automatic connection, the user must quit the current session using Ctrl +
Alt + Backspace, and then log in as Administrator and edit the connection.
To temporarily disable Auto and Persistent, hold the left Shift key after logging on until the
operating system has loaded.
The Persistent feature setting is active only when in user mode.
●Prompt: Select to configure the system to determine whether a user is still using the thin client
after a group of connections fails. Clear this check box to allow the system to continue to cycle
through the connections in the group.
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Buttons
●+ ICA: Click to create a new ICA connection and add it to the list of available connections in the
current user's connection list. For more information, see Adding an ICA Connection
on page 7.
●+ RDP: Click to create a new RDP connection and add it to the list of available connections in the
current user's connection list. For more information, see Adding an RDP Connection
on page 13.
●Edit: Click to edit the selected connection.
●Delete: Click to delete the selected connection. The connection is deleted from the lists of
connections assigned to all users, not just the user currently logged on to the terminal.
NOTE: Clicking the Delete button immediately deletes the connection. There is no confirmation
message.
●OK: Click to save all changes. You must click OK and Restart Session for the thin client to save
changes.
●Cancel: Click to exit the Connections tab without saving changes.
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