HPRT Apollo User manual

Apollo/Apollo Pro
User Manual
Xiamen Hanin Electronic Technology Co.,Ltd.
Address: No.96, Rongyuan Road, Tong'an District, Xiamen, China 361100
E-mail: [email protected]
Web: www.hprt.com
Rev.1.0

Apollo/Apollo Pro User Manual
Contents
Manual Information............................................................................................................................... 1
Important Safety Instructions.................................................................................................................2
Chapter 1 Introduction...........................................................................................................................5
1.1 Packing List............................................................................................................................... 5
1.2 Appearance and Components..................................................................................................6
1.3 Dimension.................................................................................................................................7
Chapter 2 Specifications.........................................................................................................................8
Chapter 3 Installation & Usage.............................................................................................................10
3.1 Media Loading........................................................................................................................ 10
3.1.1 Loading the Roll...........................................................................................................10
3.1.2 Loading the Ribbon..................................................................................................... 12
3.2 Power Connection.................................................................................................................. 15
3.3 Peripherals Connection.......................................................................................................... 15
3.3.1 Interface Cable Connection.........................................................................................15
3.3.2 Bluetooth Connection................................................................................................. 16
3.4 Detection................................................................................................................................ 17
3.4.1 Continuous Paper........................................................................................................ 17
3.4.2 Labels...........................................................................................................................19
3.4.3 Punched Hole Label.....................................................................................................21
3.4.4 Blackmark Paper..........................................................................................................22
3.5 Operation Panel......................................................................................................................23
3.5.1 Panel Introduction.......................................................................................................23
3.5.2 Indicator Status............................................................................................................24
3.6 Basic Function.........................................................................................................................25
3.6.1 Power On/ Power Off.................................................................................................. 25
3.6.2 FEED Button.................................................................................................................25
3.6.3 Quick Calibration......................................................................................................... 25
3.6.4 Print Self-test Page...................................................................................................... 26
Chapter 4 Interface...............................................................................................................................27
4.1 USB Interface..........................................................................................................................27
4.2 Other Optional Interfaces.......................................................................................................28
Chapter 5 Maintenance & Adjustment................................................................................................. 30
5.1 Cleaning Media Sensor...........................................................................................................30
5.2 Cleaning Thermal Print Head..................................................................................................30
5.3 Cleaning Roller and/or Paper Path......................................................................................... 31
Chapter 6 Printer Utility Tool Instructions............................................................................................32
6.1 Installation Preparation..........................................................................................................32
6.2 Usage...................................................................................................................................... 32
Chapter 7 Windows Driver Instructions............................................................................................... 49

Apollo/Apollo Pro User Manual
7.1 Introduction............................................................................................................................49
7.2 Installation Preparation..........................................................................................................49
7.3 Installation..............................................................................................................................50
7.4 Usage...................................................................................................................................... 53
7.4.1 Printing Preferences.................................................................................................... 53
7.4.2 Printer Properties........................................................................................................ 62
7.5 Label’s Width.......................................................................................................................... 64
Chapter 8 BarTender Ultralite Instructions.......................................................................................... 65
8.1 Introduction............................................................................................................................65
8.2 Installation Preparation..........................................................................................................65
8.3 Installation..............................................................................................................................66
8.4 Usage...................................................................................................................................... 70
8.4.1 Page Settings............................................................................................................... 70
8.4.2 label Edit......................................................................................................................79
Appendix 1 Display Operation..............................................................................................................84

Apollo/Apollo Pro User Manual
Changes Record
Rev.
Date
Description
1.0
--

Apollo/Apollo Pro User Manual
Statement
This manual content may be altered without permission, and our company reserves the rights to
make changes without notice in technology, spare parts, hardware and software of the products. If
more information is needed about the products, please contact our company. Without any written
permission from our company, any section of this manual is prohibited to be copied or transferred
in any form.
Copyright
This manual is printed in 2022, the copyright belongs to Xiamen Hanin Electronic Technology Co.
Ltd.
Printed in China
1.0 Version
Warnings
This must be complied with in order to avoid any damage to the human body and the
equipment.
This is showing the important information and tips for the printer operation.
Note: Due to continuous update of our product, the description of printer specification,
accessories, design in this manual may be slightly different. Please keep in kind prevail.

Apollo/Apollo Pro User Manual
1
Manual Information
This user manual contains basic information for product usage as well as for emergency measures
that may be required.
The installation and usage of printer driver, utility tool and BarTender Ultralite are also included in
the manual.

Apollo/Apollo Pro User Manual
2
Important Safety Instructions
Before using the appliance, please carefully read the following safety regulations in order to prevent
any hazard or material damage.
1. Safety warning
Warnings: The print head will become very hot during printing; avoid contact with the print
head after printing has finished.
Warnings: Do not touch the printer head and connector in case static damage the printer
head.
2. Instructions
Warnings: Violating following instructions can cause serious injury or death.
1) Do not plug several products in one multiperture outlet.
• This can provoke over-heating and a fire.
• If the plug is wet or dirty, dry or wipe it before usage.
• If the plug does not fit perfectly with the outlet, do not plug in.
• Be sure to use only standardized multiperture outlet.
2) You must use the supplied adapter.
• It is dangerous to use other adapters.
3) Do not pull the cable to unplug.
• This can damage the cable, which is the origin of a fire or a breakdown of the printer.
4) Do not plug in or unplug with your wet hands.
• You can be electrocuted.
5) Do not bend the cable by force or leave it under any heavy object.
• A damaged cable can cause a fire.

Apollo/Apollo Pro User Manual
3
Note: Violating following instructions may cause slight damage of the appliance.
1) If you observe a strange smoke, odour or noise from the printer, unplug it before taking following
measures.
• Switch off the printer and unplug the set from the mains.
• After the disappearance of the smoke, call your dealer to repair it.
2) Install the printer on the stable surface.
• If the printer falls, it can be broken and you can hurt yourself.
3) Use the approved accessories only and do not try to disassemble, repair or remodel it by yourself.
• Call your dealer when you need these services.
• Do not touch the blade of auto cutter.
4) Do not let water or other foreign objects drop into the printer.
• If this happened, switch off and unplug the printer before calling your dealer.
5) Do not use the printer when it is out of order. This can cause a fire or an electrocution.
• Switch off and unplug the printer before calling your dealer.
6) Other considerations:
• Place the printer on a solid and even base so that it cannot fall.
• Leave enough space around printer for operation and maintenance.
• Keep all liquids away from the printer.
• Do not expose the printer to high temperatures, direct sunlight or dust.
• Ensure the printer is connected to a socket with the correct mains voltage.
• Switch off the printer POWER supply when it’s not in use for a long time.
• To ensure the printing quality and reliability, suggest use the same quality or recommend paper
supplier.
• Please switch off the POWER supply when connect/disconnect all the ports or it will cause
damage to the printer control circuit.
• Never carry out maintenance or repair work yourself. Always contact a qualified service
Technician.
• Keep this User Manual in a place which is always easily accessible.

Apollo/Apollo Pro User Manual
4
3. Other Precautions
The copyright for this user manual and various other manuals is property of our company. Any
copying or conversion into electronic form and saving of this material without the express written
permission is strictly prohibited. Use of the information contained in this manual is not subject to
any patent liability. This manual has been prepared with utmost care and attention to detail but
may contain certain errors and/or omissions. Our company is not legally liable for any damages
resulting from the use of the information in this manual. Our company and its affiliates are not
legally liable (United States excluded) for any damages, loss, costs, and/or expenses that result from
the breakdown, malfunction, and/or misuse of the product due to violation or neglect of the
operation and maintenance information and instructions provided by our company, as well as from
the unauthorized alteration, repair, and/or modification of the product by the user and/or third
party. We are not legally liable for any damages and/or issues resulting from the use of options
and/or parts that are not authentic or authorized products.
4. WEEE (Waste Electrical and Electric Equipment)
This mark shown on the product or its literature indicates that the corresponding item
should not be discarded at the end of its working life with other household waste. To
prevent possible harm to the environment or human health from uncontrolled waste
disposal, please separate marked items from other types of waste and recycle them
responsibly to promote the sustained reuse of material resources. Household users should contact
either the retailer where they purchased this product, or their local government office for details of
where and how they can conduct environmentally safe recycling of such items. Commercial users
should contact their suppliers and check the terms and conditions of purchase contracts. This
product should not be combined with other commercial waste for disposal.
Caution: This is a Class A product. In a domestic environment this product may cause radio
interference in which the user may be required to take adequate measures.

Apollo/Apollo Pro User Manual
5
Chapter 1 Introduction
1.1 Packing List
Note:
1. Unpack the printer and keep the packing material in case you need to ship the printer in the
future.
2. Any damages exist, please contact the local dealer.
Printer AC Adapter Power Cord
USB Cable Label Roll Ribbon Spindles
Ribbon Empty Ribbon Core CD
Quick Start Guide
Note: The packing materials are based on the order.

Apollo/Apollo Pro User Manual
6
1.2 Appearance and Components
Note: The views above are for your reference. Ports vary by your choice.

Apollo/Apollo Pro User Manual
7
1.3 Dimension

Apollo/Apollo Pro User Manual
8
Chapter 2 Specifications
Item
Parameter
Type
Apollo
Apollo Pro
Printing
Printing Method
Thermal transfer/Direct thermal
Resolution
203dpi
300dpi
Max.Printing
Speed
6 ips (203dpi)
4 ips (300dpi)
Max.Printing
Width
108 mm(203dpi)
106 mm(300dpi)
Max.Pringting
Length
1200mm
Memory
RAM
128MB
Flash
128MB
Programming Language
ZPL,TSPL,DPL,EPL
Detection
Sensor
Out of Paper Sensor,Gap Mark Sensor,Ribbon Sensor, Black Mark
Sensor, Cover Opening Sensor
Media
Types
Folding Paper, Reel type, Black Mark, Punched Hole Label
Width
1 inch(25.4mm) –4.33 inches(110 mm)
Thickness
60um-200um
Label Roll
Diameter
5''(127 mm) Max
Core Diameter
0.5''(12.7 mm), 1''(25.4 mm). 1.5''(38 mm)
Ribbon
Type
Wax,Wax/Resin,Resin
Width
2''(50 mm)-4.38''(118 mm)
Length
984'(300 m)
Core Diameter
1''(25.4 mm)
Software
Label Design
Software
HPRT BarTender Ultralite
Driver
Windows XP,7,8,10，Vista,7，8，11.
CUPS for Linux and MAC OS
Resident
Fonts
Bitmap fonts
6, 8, 12, 16, 32, OCR A & B. 90°, 180°, 270° rotatable and 10
times expandable in horizontal and vertical directions
TTF fonts
Monotype CG Triumvirate™，Simplified Chinese

Apollo/Apollo Pro User Manual
9
Barcodes
1D
Code 39, Code 93, Code 128UCC, Code 128 subset A, B, C, Codabar,
Interleave 2 of 5, EAN-8, EAN-13, EAN-128,
UPC-A, UPC-E, EAN and UPC 2 (5) digits add-on, MSI, PLESSEY,
POSTNET, RSS-Stacked, GS1 DataBar, Code 11
2D
PDF417, Maxicode, DataMatrix, QR Code, Aztec
Code Pages
DOS437,720,737,755,775,850,852,855,856,857,858,860,862,863,864,
865,866, Windows 1250,1251,1252,1253,1254,
1255,1256,1257,1258, ISO8859-1,-2,-3,-4,-5,-6,-8,-9,-15
Interfaces
Standard
USB, Ethernet, Serial Port
Optional
Wi-Fi, Bluetooth
Control Panel
Power switch button, FEED button, Pause button, Cancel button,2
indicating LED
Power Supply
Input: AC 100-240V, 50/60HZ
Output:DC 24V/2.0A
Environment
Operation
41℉(5℃)-104℉(40℃)，30%-85% non-condensing
Storage
-4℉(-20℃)-122℉(50℃)，10%-90% non-condensing
Physical
Characteristic
Dimension
(L*H*W)
308*250*180 mm
Weight
About 2.9 kg
Options & Accessory
Peeler Module, Cutter Module, Hob Module
Printing RFID label
Support
Agency Approval
CE,FCC,CB
Item
Parameter

Apollo/Apollo Pro User Manual
10
Chapter 3 Installation & Usage
3.1 Media Loading
3.1.1 Loading the Roll
1.Press to open the printer cover and mechanism.
2.Pull the roll holders open and place the roll between them. And press down the locking tab.

Apollo/Apollo Pro User Manual
11
3.Pass the labels through label guides and adjust label guides to adapt to the label width.
Note: If your printer is under Thermal Line Printing Method, press down the printer cover
until it snaps closed. Otherwise, continue the procedure in chapter 3.1.2.

Apollo/Apollo Pro User Manual
12
3.1.2 Loading the Ribbon
1.Install the ribbon module.
2.Insert the left part of supply spindle and then the right part.

Apollo/Apollo Pro User Manual
13
3.Press down the printer mechanism.
4.Insert the left part of rewind spindle and then the right part.

Apollo/Apollo Pro User Manual
14
5.Wind the core 2~3 circles until the ribbon is pulled tightly.
6.Fix the mechanism and close the cover.

Apollo/Apollo Pro User Manual
15
3.2 Power Connection
1.Connect the AC adapter to power receptacle.
2.Connect the power cord to AC adapter.
3.Connect the other end of power cord to the outlet.
Caution：
Use the original power adapter only. Avoid the damage caused by charging improperly.
Please unplug the printer power cord if it is not in use for a long time.
3.3 Peripherals Connection
3.3.1 Interface Cable Connection
1.The standard for the printer’s interface cable shows as follows:
- USB A-Type cable
- USB B-Type cable
- RS-232C cable
- RJ45 cable
2.Based on your own need, follow the instructions to connect the cable.
1) Make sure the printer’s power is off.
2) Please plug in the cables.
-Insert the USB A-Type cable into the USB(type A) interface.
-Insert the USB B-Type cable into the USB(type B) interface.
-Insert the RS-232C cable into the serial interface.
-Insert the RJ45 cable into the ethernet interface.