HTC Touch Alltel Technical manual

ROM Upgrade Utility (RUU)
Before Running the ROM Upgrade Utility
Before you run the ROM Upgrade Utility (RUU), make sure you check and do the following first:
1. USB sync cable is connected to the computer.
2. The standby and hibernation modes are disabled on the computer.
3. All running applications on the computer have been closed.
4. USB sync cable is connected to the Mobile Device to establish an ActiveSync connection with the
computer.
5. Do not interact with your Mobile Device unless instructed to do so.
General Procedure on Installing the ROM Update
1. Back up your personal data from the Mobile Device to your computer using ActiveSync if you want
to ensure you don’t lose any of your data.
2. On your computer, run the ROM Update Utility (RUU) to install the ROM update to your Mobile
Device. (The next section provides a detailed procedure on how to install the ROM Update).
3. Restore your personal data back to your Mobile Device using ActiveSync. (Optional)
How to Install the ROM Update
It is very important that the help desk personnel understands very well the
installation instructions. Actual hands-on practice with the installation process
is recommended for the personnel to better understand any installation
problems users may have.
Note: Before running the RUU, back up any personal data from the Mobile Device to the computer first
using ActiveSync.

1. On the Welcome Screen, click Next to begin the ROM update installation.
2. On the next screen, follow the listed instructions in the dialog box first. When you are done, click
Next to proceed.

Note: You should read and follow all the instructions listed before clicking Next.
3. The following message will then be displayed, indicating that the utility is verifying and acquiring
information about the device as preparation for the update process. Wait for this verification process
to finish.
4. Current information about the device, such as the model ID, image version and language will then be
displayed. Click Update to proceed.
5. Below the device information, information about the new ROM update will then be displayed. If you
are certain that you want to install the Mobile Device with the new ROM update, click Next to
proceed.

6. A confirmation message then appears and shows the length of time it will take to copy the necessary
files (including radio image) to the device. Click Next to begin the update.
A progress bar will run through the screen during the update process.

Note: In the middle of the update process, the progress bar may stop running. This is normal as the RUU
is adjusting itself to complete the update process automatically.
7. When you see the screen below, it means update is complete. Click Finish to exit the utility.