Hubble Guardian Cam User manual

USER’S GUIDE
Guardian Cam
The features described in this user’s guide are subject to modifications without prior notice.
Wearable Sleep Quality Tracker with Wellness & Activity Indicators
Includes Smart Soother & Audio Monitor + Wi-Fi HD Camera

Welcome...
to your new Guardian Cam!
Thank you for purchasing your new Hubble Nursery product. This sleek
wearable product tracks your baby’s sleep quality, oxygen level, heart
rate, body temperature change, and movement! As your little one
comfortably rests, keep an eye on them from anywhere using the Wi-Fi
Baby Camera. Charge the Guardian Sensor with the charging dock, which
also serves as a Smart Soother and Audio Monitor. Control ALL Hubble
Guardian Cam features and more using the free HubbleClub App. Choose
from 7 different night light colors to soothe your baby, in the dark. The night
light also provides guidance, during late night feeding and diaper changes,
without having to turn on the harsh, aggressive bedroom lights. Please
retain your original dated sales receipt for your records. For warranty service
of your Hubble product, you will need to provide a copy of your dated sales
receipt to confirm warranty status. Registration is requested but not required
for warranty coverage.
For product related questions, please contact:
Live Chat: hubbleconnected.com
Email: [email protected]
https://hubbleconnected.com/warranty
https://hubbleconnected.com/apps/product-registration
Visit support.hubbleconnected.com to download the User Guide with
instructions, answers to frequently asked questions, and more to help you
get the most from your product.
Inside the Box
• 1 x Base Station
• 1 x Smart Sensor
[Straps (x2) pre-installed]
• 3 x Spare Straps
• 1 x Camera Unit
• 2 x Power Adaptor
• 1 x Elbow Cable Cover
• 2 x Top Cable Cover
• 7 x Cable Cover
• 1 x Quick Start Guide

Overview of Guardian Cam
43 5
2
1
6
7
8
9
10
11 12
14
13
Base Station
1. Brightness up
2. Brightness down
3. Night light
4. ConnectChat™
5. Soothing sound
6. Volume down
7. Volume up
8. Charging indicator for Smart Sensor
9. Charging pins
10. Power ON-OFF switch
11. Pairing LED indicator
12. Pair Button (HubbleClub and
BT speaker)
13. Power Socket
14. Power On indicator
2
3
4
1
Smart Sensor
1. Oxygen sensor
2. Power ON-OFF switch
3. Charging ports
4. Heart rate sensor

Important guidelines for installing your Guardian Cam
• The signal strength may also be reduced by other solid structures, like walls, or by
radio or electrical equipment, such as TVs, computers, cordless or mobile phones,
uorescent lights or dimmer switches.
• Use of other 2.4 GHz products, such as other wireless networks, BT® systems
or microwave ovens may cause interference with this product. Keep the unit
away from these types of products, or turn them off if they appear to be
causing interference.
• Always ensure that you have a good Wi-Fi® connection available.
Camera Unit
1. Light Sensor
2. Camera Lens
3. Infrared LEDs (x 8, for night
vision)
4. High Sensitivity Microphone
5. Magnetic mount
6. Power/Link indicatior
7. PAIR button
8. Night Light
9. Speaker
10. Power Socket
11. Temperature Sensor
1
2
4
5
3
7
6
11
10
9
8

5
English
Table of contents
Table of contents
1. Safety Instructions ............................................................................... 6
2. System Requirements of Smart Device ........................................... 7
3. Getting Started ..................................................................................... 7
3.1 (Optional) Fixing magnetic mount on the wall ..................................7
3.2 Connecting the Power Supply for the Camera Unit ..........................7
3.3 Power on Base Station ...........................................8
4. Setting up Guardian Cam to HubbleClub by Hubble Connected
App............................................................................................................. 8
4.1 Install HubbleClub by Hubble Connected App.................................8
4.2 View on Compatible Smartphones and Tablets.................................8
4.3 Connect Base Station to HubbleClub by Hubble Connect App .......9
5. Operation of Base Station ................................................................ 10
5.1 Control Night Light..........................................................................10
5.2 Control Soothing Sound .................................................................. 10
5.3 ConnectChat™ ................................................................................10
5.4 Use Base Station as a BT Speaker ...................................................11
6. Using of Smart Sensor ........................................................................ 12
6.1 Device Power and Charging ............................................................12
6.2 Device Placement ............................................................................13
7. Disposal of the Device (environment) ............................................ 14
8. Troubleshooting ................................................................................... 14
9. General Information ........................................................................... 18
10.Technical Specifications .................................................................... 22

6Safety Instructions
1. Safety Instructions
WARNING:
Guardian Cam is not a medical device.
It is not intended to diagnose, treat, cure, or alleviate any disease or health
condition, including, but not limited to, Sudden Infant Death Syndrome
(SIDS). False positive or false negative readings about your baby’s patterns
are a potential risk.
This product is only intended to assist you in tracking your baby’s wellbeing
and is not intended to replace you as a caregiver. You are responsible for
the health and wellbeing of your baby and should follow safe sleep, health,
and care guidelines.
• Do not use Guardian Cam as a diagnostic tool.
• Do not use Guardian Cam if your doctor recommends the use of a
hospital pulse oximeter or hospital apnea monitor.
• Do not use Guardian Cam as an excuse for unsafe sleep habits.
• Do not use Guardian Cam as a replacement for or in lieu of adult care.
The guardian is an aid. It is not a substitute for adult supervision.
For premature babies, babies on supplemental oxygen, or babies with
health conditions, please consult your health professional to determine
whether or not guardian is right for you.
This product is not FDA approved.
To obtain optimal and safe user experience, please carefully read,
understand, and follow all instructions and warnings prior to use. Also, read
and follow recommendations from the American Academy of Pediatrics,
including Safe Sleep guidelines found at www.healthychildren.org.
Strangulation Hazard: Children have
STRANGLED on cords. Keep this cord out
of the reach of children (more than 3ft (1m)
away). Never use extension cords with
AC Adapters. Only use the AC Adapters
provided.

7
System Requirements of Smart Device
English
2. System Requirements of Smart
Device
Smartphones/Tablets: Android™ and iOS® only.
Minimum System Requirement: iOS 12.0, Android 8.0, BT 4.2.
3. Getting Started
3.1 (Optional) Fixing magnetic mount on the wall
• Mark the position of the screw
holes on the wall.
• Install wall anchors (Not
provided) suitable for the wall
type and mounting screws if
needed.
• Fasten the mounting screws
(Not provided) on the wall.
• Position the cable behind the
base as shown in the picture
before attaching the base on
the wall.
Pair button
3.2 Connecting the Power Supply for the Camera Unit
• Insert the DC plug of the power
adapter into the DC socket on the
back of the Camera Unit.
• Connect the other end of the power
adapter to a suitable electrical outlet.
• The Camera Unit turns on and the
power indicator lights in Green color.
Note
Only use the supplied power adapter
(DC5V/1000mA).

8Setting up Guardian Cam to HubbleClub by Hubble Connected App
3.3 Power on Base Station
Connect the USB type-C plug of the power adapter
to Base Station and the other end to a suitable
electrical outlet.
Only use the enclosed adapter (5V DC / 1000mA).
4. Setting up Guardian Cam to
HubbleClub by Hubble Connected App
4.1 Install HubbleClub by Hubble Connected App
• Scan the QR code with your smart device and
download HubbleClub by Hubble Connected
App from the App Store for iOS devices or
from the Google Play™ Store for Android™
devices.
• Install HubbleClub by Hubble Connected
App on your device.
• Open the HubbleClub by Hubble Connected
App on your compatible smartphone or
tablet, follow the instructions of HubbleClub
App to create your HubbleClub account.
4.2 View on Compatible Smartphones and Tablets
Camera Unit Connect to Internet
via Wi-Fi®Compatible Viewing Devices

9
Setting up Guardian Cam to HubbleClub by Hubble Connected App
English
1. Open the HubbleClub by Hubble Connected App on your compatible
smartphone or tablet.
2. Select Wellness on home page, then tap Guardian Cam and Guardian
Camera to access to camera setup, follow the in-app instructions to connect
to your device.
4.3 Connect Base Station to HubbleClub by Hubble Connect App
1. Slide the Power On/Off switch to ON to turn Base Station on.
2. Open the HubbleClub by Hubble Connected App on your compatible
smartphone or tablet, select Wellness on home page, then tap
Guardian Cam and Guardian+ to access to Base Station setup.
3. Press and hold Pair button at the bottom of Base Station, you
will hear a voice prompt “Ready for Pairing” when the device enters
HubbleClub App pairing mode, follow the in-app instructions to
connect Base Station to your account.
4. If registration fails or connection cannot be completed during 60s,
connection mode will be turned off, please try again with steps 2 & 3.
5. Full control and full feat ures can be accessed with HubbleClub App.
Please take note of the following minimum system requirements:
Smartphones/Tablets: iOS 12.0, Android™ 8.0
Wi-Fi ® requirements: At least 0.6 Mbps upload bandwidth per Smart
Monitoring Companion, test your Internet speed at: http://www.speedtest.
net/

10 Operation of Base Station
5. Operation of Base Station
5.1 Control Night Light
1. Tapping the Night Light icon on the top of Base Station will change
the color of night light. Tapping again with cycle all colors.
2. The brightness of night light can be adjusted by tapping the brightness
up and brightness down icons.
5.2 Control Soothing Sound
1. Tap the Soothing Sound icon on the top of Base Station to change
the soothing sound.
2. The volume of the soothing sound can be adjusted by tapping the
volume up and volume down icons.
5.3 ConnectChat™
ConnectChat™ in Guardian Cam is designed in such a way that both parent
and child can send voice recorded messages to each other.
1. Tap and hold ConnectChat™ icon until a beep tone is heard from the
Base Station, release tapping and start recording a voice message. (A
single voice message can have maximum recording time of 20 sec.)
2. Tap ConnectChat™ icon again to stop the recording and send voice
massage to the smartphone registered in the HubbleClub App.
• Parent will receive an app notication when new voice message has
arrived.
• Parent in reply can record their voice message through the app
creating a bi-directional conversation.
3. When a new voice message is received, the night light of Base Station
will blink, tap ConnectChat™ icon to listen the voice massage from
HubbleClub App.

11
Operation of Base Station
English
5.4 Use Base Station as a BT Speaker
1. Press and hold the Pair button on the bottom of Base Station for
2s. You will hear a beep tone and the Pair LED indicator blinks in blue
color when the device enters BT pairing mode.
2. Go to the Set-Up menu of your mobile phone. Then go to BT
Connection.
3. Find the Device name “Guardian Audio” and connect.
4. If the connection fails, please try again by going through steps 1 to 3.
5. Stream the audio from your mobile phone and listen to it in Base
Station.
Note:
Once BT is disconnected, reactive BT by short
pressing Pair button, and reconnect Base
Station on your mobile phone.

12 Using of Smart Sensor
6. Using of Smart Sensor
6.1 Device Power and Charging
1. Install the power adaptor and insert the plug
into Base Station.
2. Power on and off using the switch under the
device.
3. Charge the device by laying the sensor on the
charging pins of the base station. The base
station must be turned on for the Sensor to
charge.
4. Please place the sensor as the illustration below
for charging.
correct position for charging
1mm away from the indication line
CHARGING NOT CHARGING
incorrect position for charging
cover the indication line
NOT CHARGING
incorrect position for charging
around 5mm away fr
om the indication line
1mm ~5mm
5. The charging indicator will turn red during charging and will turn to blue
when the sensor is fully charged.
Tip:
Switch off the sensor to charge when the sensor is extremely low in battery.

13
Using of Smart Sensor
English
6.2 Device Placement
1. Place the sensor on the smallest part of your child’s ankle just above
the ankle bone. The sensor must be facing the outside of the ankle (as
shown in the picture below). Use the Velcro on the straps to secure the
device in place.
2. To avoid discomfort, red marks, pressure sores or blister due to
incorrect use, ensure the device is tted snugly but not wrapped too
tight. Different strap lengths are available for different leg widths for
maximum comfort.
3. The operation distance between the wearable sensor and base station
works best between 6-9 feet (2-3m).
Wearing a sock can
improve wearable
contacts on skin

14 Disposal of the Device (environment)
7. Disposal of the Device (environment)
At the end of the product life cycle, you should not dispose of
this product with normal household waste. Take this product to
a collection point for the recycling of electrical and electronic
equipment. The symbol on the product, user’s guide and/or
box indicates this.
Some of the product materials can be re-used if you take them to a recycling
point. By reusing some parts or raw materials from used products you make
an important contribution to the protection of the environment.
Please contact your local authorities in case you need more information on
the collection points in your area.
8. Troubleshooting
Audio issue
• If audio is breaking or delaying during baby monitoring mode, it could
be due to weak WIFI network. Please relocate the Guardian Cam to
somewhere with a better WIFI signal.
Network issue
• If Guardian Cam is showing ofine on the APP, restart the unit. You can
also try closing the APP and open it again.
• If the issue persists, factory reset the unit by holding down the Hubble
Pair button for 10 seconds. You will need to register the product on
HubbleClub APP again.
BT issue
• If BT cannot be searched from the phone, restart the Guardian Cam and
reactive the BT to connect or pair again.

15
Troubleshooting
English
Category Problem
Description / Error
Solution
General Which platforms are
supported for accessing
my device?
Minimum requirement:
Android™ 8.0
iPhone®/iPad® iOS version 12.0
General How do I download the
App for Android™ and
iOS devices?
Android™:
– Open the Google Play Store on
your Android™ device.
– Select Search
– Type in “HubbleClub by Hubble
Connected”
– The results will show the Hubble
App
– Select to install it
iOS Device:
– Open the App Store™
– Select Search
– Type in “HubbleClub by Hubble
Connected”
– The results will show the Hubble
App
– Select to install it
General When I try to view my
device, I get a prompt
for device rmware
upgrade. What should I
do?
Please upgrade your rmware. This
takes around 5 minutes. We push
upgrades from time to time to
improve the device features.
Account I am unable to login
even after registration.
Please check your user name and
password.
Account I receive an error mes-
sage saying: “Email ID
is not registered”.
Please ensure that you have registered
with us. Tap Create Account to create
an account.

16 Troubleshooting
Account What do I do if I forgot
my password?
Click on the “Forgot Password” link
on https://app.hubbleconnected.
com/#lostpassword OR on your An-
droid™ or iOS application. An email
will be sent to your registered email
address.
Account I am unable to receive a
new password although
I have used the “Forgot
password” option.
1. The e-mail might have been sent
to your Junk Mail Folder. Please
check your Junk Mail Folder.
2. There might be a delay in getting
your e-mail. Please wait a few
minutes and refresh your email
account.
HubbleClub Cannot nd my product
model on APP.
There are more than one Hubble App.
Check if you download correct App
“HubbleClub By Hubble Connected”
and select Wellness.
Connectivity
Issues
I get a message: We
are having problems
accessing your device.
This could be due to
lack of internet connec-
tion. Please wait and
try again later.
1. Please try again in a few minutes.
This could be because of any issue
with your internet connection.
2. If the problem remains, please
restart your device to check if this
xes the problem.
3. Please restart your WIFI Router.
Connectivity
issues
I am not able to access
my device.
Please check if the device is within
Wi-Fi® range. Please try to move the
device closer to the router for better
Wi-Fi® connectivity and try again.
Connectivity
issues
Sensor is ofine The sensor only shows online when
transmitting date. This happens every
60 to 70 seconds.

17
Troubleshooting
English
Feature Nightlight not on. 1. Press nightlight button on Base
Station to cycle to next color.
2. Increase brightness level on Base
Station or using the HubbleClub
App.
Feature Cannot hear sounds,
music, or stories.
1. Increase volume on Base Station.
2. Increase volume in Hubble Club.
3. Sounds, Music, or Story is paused.
Feature Cannot pair to BT. 1. Make sure you are pressing the
Pairing button on the bottom
of the Base Station.
2. Make sure BT on your mobile
device is turned on.
Feature No sound. 1. Make sure the Base Station is
connected to your mobile device.
2. Increase volume on the Base
Station.
3. Increase volume on your mobile
device.
Feature Cannot send or receive
chat messages.
1. Make sure your phone number is
added in HubbleClub.
2. Make sure the beep is heard
after pressing the ConnectChat™
button on the Base Station before
starting your message.
3. Check for new messages in the
ConnectChat™ section in Hubble
Club.
4. Review “Learn more about
ConnectChat™” on the
HubbleClub App.

18 General Information
9. General Information
If your product is not working properly, read this User Guide.
Contact Customer Service:
Live Chat: hubbleconnected.com
Email: [email protected]
Online warranty registration: https://hubbleconnected.com/warranty
Online Product Registration:
https://hubbleconnected.com/apps/product-registration
Consumer Products and Accessories Limited Warranty
(“Warranty”)
Thank you for purchasing this Hubble Smart Nursery branded product
manufactured by Hubble Baby (HK) Limited ("HUBBLE").
What Does this Limited Warranty Cover?
Subject to the items listed below in the section “What is not Covered”
HUBBLE warrants that this Hubble connected branded product (“Product”)
will be free from defects in material and workmanship under normal use for
a period of 1 year from the date of purchase and that any certied accessory
(“Accessory”) sold for use with this product will be free from defects in
materials and workmanship under normal use for a period of 90-days from
the date of purchase. This Limited Warranty is your exclusive warranty and is
not transferable.
What is not covered?
This Limited Warranty excludes and does not cover:
• Normal deterioration or wear resulting from use;
• Damage caused by or resulting from misuse, abuse, or accident;
• Damage caused by or resulting from improper operation or storage;
• Damage caused by or resulting from contact with foreign substances,
including, but not limited, to liquid, water, rain, humidity, perspiration,
sand, dirt, and/or food;
• Damage caused by or resulting from the use of Non-Hubble Smart
Nursery branded or certied Products or Accessories or other peripheral
equipment;

19
General Information
English
• Damage caused by or resulting from modications, alterations,
tampering, improper installation, or repairs by someone other than
Hubble connected or their authorized representatives;
• Defects, damages, or the failure of Products or Accessories due to any
communication service or signal you may subscribe to or use with the
Products or Accessories; and,
• Periodic maintenance, repair and replacement of parts due to normal
wear and tear.
What Other Limitations Are There?
THIS LIMITED WARRANTY SETS FORTH THE ENTIRE LIABILITY OF
HUBBLE AND CONTAINS YOUR SOLE AND EXCLUSIVE REMEDY. OTHER
THAN THIS LIMITED WARRANTY, HUBBLE MAKES NO ADDITIONAL
REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. IF YOUR STATE DOES NOT PERMIT THE DISCLAIMER OF
WARRANTIES, THEN THE IMPLIED WARRANTY OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE
DURATION OF THIS LIMITED WARRANTY. REPAIR OR REPLACEMENT IS
YOUR SOLE AND EXCLUSIVE REMEDY AGAINST HUBBLE AND Hubble
Smart Nursery. IN NO EVENT SHALL HUBBLE OR Hubble Smart Nursery’s
LIABILITY TO REPAIR OR REPLACE YOUR PRODUCT OR ACCESSORY
EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT AND
ACCESSORY AND HUBBLE AND Hubble Smart Nursery’s TOTAL LIABILITY
FOR DAMAGES ARISING FROM THIS LIMITED WARRANTY SHALL NOT
EXCEED THE PRICE YOU PAID FOR THE PRODUCT AND ACCESSORY
REGARDLESS OF WHETHER SUCH CLAIM ARISES UNDER CONTRACT,
STATUTE, TORT OR OTHERWISE. IN NO EVENT AND UNDER NO
CIRCUMSTANCES WILL HUBBLE OR Hubble Smart Nursery BE LIABLE
FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL
DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF
BUSINESS, LOSS OF INFORMATION OR OTHER FINANCIAL LOSS ARISING
OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE

20 General Information
THE PRODUCTS OR ACCESSORIES. ALL DISCLAIMERS, LIMITATIONS OF
LIABILITY AND MODIFICAITONS OF WARRANTIES STILL APPLY EVEN
IF THE LIMITED REMEDY OF REPAIR AND REPLACEMENT FAILS OF ITS
ESSENTIAL PURPOSE.
Some jurisdictions do not allow the limitation or exclusion of incidental or
consequential damages, so the above limitations or exclusions may not
apply to you. This Limited Warranty gives you specic legal rights, and you
may have other rights that vary from one jurisdiction to another.
Who is covered?
This Warranty extends only to the rst consumer purchaser and is not
transferable.
What will HUBBLE do?
HUBBLE or its authorized distributor at its sole discretion will, at no charge,
repair or replace any Products or Accessories that do not conform to this
Warranty. In the event that replacement is necessary to remedy a defect
in material or workmanship, HUBBLE may use new or remanufactured
products, accessories or parts of equal quality to the original Product or
Accessory.
How to Obtain Warranty Service or Other Information?
To obtain service or information, please contact us by:
Live Chat: hubbleconnected.com
Email: [email protected]
Online warranty registration: https://hubbleconnected.com/warranty
Online Product Registration:
https://hubbleconnected.com/apps/product-registration
You will receive instructions on how to ship the Products or Accessories at
your expense and risk, to a HUBBLE Authorized Repair Center.
You must include: (a) the Product or Accessory; (b) the original proof of
purchase (receipt) which includes the date, place and seller of the Product;
(c) if a warranty card was included in your box, a completed warranty card
showing the serial number of the Product; (d) a written description of the
problem; and, (e) your name, address, email address and telephone number.