Husqvarna Viking Platinum 995E User manual

KEEPING THE WORLD SEWING
User’s Guide

This houshold sewing machine is designed to comply with
IEC/EN 60335-2-28 and UL1594.
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic safety precautions should always be followed, including the
following:
Read all instructions before using this household sewing machine.
DANGER - To reduce the risk of electric shock:
• A sewing machine should never be left unattended when plugged in. Always unplug this sewing
machine from the electric outlet immediately after using and before cleaning.
• Always unplug before relamping. Replace bulb with same type rated 5 Watt.
WARNING - To reduce the risk of burns, Àre,
electric shock, or injury to persons:
• Do not allow to be used as a toy. Close attention is necessary when this sewing machine is used
by or near children and inÀrm persons.
• Use this sewing machine only for its intended use as described in this manual. Use only
attachments recommended by the manufacturer as contained in this manual.
• Never operate this sewing machine if it has a damaged cord or plug, if it is not working properly,
if it has been dropped or damaged, or dropped into water. Return the sewing machine to the
nearest authorized dealer or service center for examination, repair, electrical or mechanical
adjustment.
• Never operate the sewing machine with any air openings blocked. Keep ventilation openings of
the sewing machine and foot controller free from the accumulation of lint, dust, and loose cloth.
• Keep Àngers away from all moving parts. Special care is required around the sewing machine
needle.
• Always use the proper needle plate. The wrong plate can cause the needle to break.
• Do not use bent needles.
• Do not pull or push fabric while stitching. It may deÁect the needle causing it to break.
• Switch the sewing machine off (“0”) when making any adjustment in the needle area, such as
threading needle, changing needle, threading bobbin, or changing presser foot, etc.
• Always unplug sewing machine from the electrical outlet when removing covers, lubricating, or
when making any other user servicing adjustments mentioned in the instruction manual.
• Never drop or insert any object into any opening.
• Do not use outdoors.
• Do not operate where aerosol (spray) products are being used or where oxygen is being
administrated.
• To disconnect, turn all controls to the off (“0”) position, then remove plug from outlet.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
SAVE THESE INSTRUCTIONS

Table of Contents
Learn your Platinum 2
Overview 2-3
Accessory Tray 3
Accessories 3
Unpack your sewing machine 4
Connect to the Power Supply 4
Pack Away After Sewing 5
Accessory Tray 5
Spool Pins 6
Threading the Upper Thread 7
Needle Threader 8
Threading for Twin Needle 9
Bobbin Winding 10
Placing the Bobbin in the Machine 10
Winding from the Needle 11
Needles 12
Changing the Needle 12
Presser Feet 13
Changing the Presser Foot 14
Presser Foot Pressure (a) 14
Presser Foot Lever (b) 14
Thread Tension 15
Lowering the Feed Teeth 16
Functions and Infodisplay on your
Platinum 775
Function Buttons 18
The Functions Panel 19
Stitch Selection 21
Sewing Adtvisor 24
Fabric SelectionWoven or Knit 24
Techniques 25
How to Use the Sewing Advisor 26
Icons on the Display 27
Programming 29-31
Functions and Infodisplay on your
Platinum 955E 33
Function Buttons 34
The Functions Panel 35
Stitch Selection 37
Icons on the InfoDisplay 39
General Icons 39
Programming Icons 40
Buttonhole Icons 40
Programming 41
Program Stitches and Letters 42
Sew your Program 43
Embroidery Unit Overview 44
Embroidery Accessories 44
Attach the Embroidery Foot U 45
Connect the Embroidery Unit 46
Remove Embroidery Unit 46
Hoop the Fabric 47
Embroidery Template 47
Slide on the Hoop 48
Getting Started 48
InfoDisplay Icons when Embroidering 49
Embroidery Functions 50
Care of your Platinum 55
Changing the Light Bulb 56
Cleaning 57
Trouble Shooting 58
Index 60

2
1.
2.
3.
5.
4.
6.
7.
8. 9.
10.
11.
12.
14.
13.
15. 16. 17.
19.
18.
20.
21.
22.
23.
24. 25. 26. 27.
28.
29.
30. 31.
32.
33.
35.
36.
34.
Learn your Platinum
Learn your Platinum
Overview - Front
1. Lid
2. Dial to set presser foot pressure
3. Thread take-up lever
4. Thread tension indication dial
5. Pre-tension discs
6. Needle stop up/down button
7. Finishing Stop button
8. FIX button
9. Sewing speed button - faster
10. Sewing speed button - slower
11. Start/Stop button
12. Reverse button
13. Sensor Buttonhole Foot socket
14. Light
15. Needle threader
16. Needle bar
17. Presser foot
18. Free arm
19. Bobbin cover
20. Base plate
21. Feed teeth up/down dial
22. Presser foot bar and presser foot ankle
23. Needle clamp screw
24. Thread tension disk for bobbin winding
25. Main spool pin
26. Spool holders
27. Bobbin winding guides
28. Auxiliary spool pin
29. Bobbin winder spindle
30. Bobbin stop
31. Thread cutter for bobbin winding
32. Handwheel
33. Touch Panel with InfoDisplay
34. (Platinum 955E only) Slot for Embroi-
dery d-Card
35. Power switch, connectors for power
supply and foot control
36. Ruler (inches and centimeters)

3
37.
38.
39.
40.
42.
43.
44.
45.
46.
53.
49.
47.
48.
51.
52.
50.
41.
54.
Learn your Platinum
Overview - Rear
37. Handle
38. Thread cutter
39. Presser foot lifter
40. Needle threader
41. (Platinum 955E only) Embroidery unit
connection socket
Accessory Tray
42. Space for accessories
43. Space for presser feet
44. Space for bobbins
Presserfeet for 775
Presser feet A, B, C, D, E, H, J and the
Sensor Buttonhole Foot (see page 13-14 for
presser feet overview)
Presserfeet for 955E
Presser feet A, B, C, D, E, J and the Sensor
Buttonhole Foot (see page 13-14 for presser
feet overview).
Pictogram pen – a special pen with which
you can mark directly on the fabric. The
color disappears after some hours. You can
also use cold water to completely remove
the markings before ironing.
Accessories
Needles
Thread spools
45. Brush
46. Stitch plate opener
(to be attached to the brush)
47. Screwdriver
48. Seam ripper
49. Clearance plate
50. Bobbins
51. Felt pad
52. Light bulb remover
53. Thread net
54. Spool holders

4
3. 1. 2.
Learn your Platinum
Unpack your sewing machine
1. Place the machine on a table or cabinet, remove the packaging and lift
off the cover.
2. Remove the packing material, the foot control and Ànally the protection cover.
3. The machine is delivered with an accessory bag and a main cord.
4. Wipe off the machine, particularly around the needle and needle plate to remove any
soil before sewing.
Connect the Foot Control Cord
Among the accessories you will Ànd the foot
control cord and the main cord. Connecting the
foot control cord to the foot control is only nec-
essary the very Àrst time you are going to use the
machine.
1. Take out the foot control cord. Turn the foot
control over. Connect the cord to the socket
inside the space of the foot control.
2. Push Àrmly to make sure it is properly con-
nected.
3. Put the cord through the slot on the right
hand side of the foot control.
Connect to the Power Supply
On the underside of the machine you will Ànd
information about the power supply (V) and the
frequency (Hz).
Before plugging in the foot control, check to
ensure that it is of type “FR4” (see underside of
foot control).
1. Connect the foot control cord to the front
socket on the bottom right side of the
machine.
2. Connect the power cord to the rear socket on
the bottom right side of the machine.
3. When you press the power switch to ON,
both the machine and the light are switched
on.
For the USA and Canada
This sewing machine has a polarized plug (one blade
wider than the other). To reduce the risk of electric shock, this plug is intended to Àt in a polarized
outlet only one way. If the plug does not Àt fully in the outlet, reverse the plug. If it still does not Àt,
contact a qualiÀed electrician to install the proper outlet. Do not modify the plug in any way.

5
1.
Learn your Platinum
Pack Away After Sewing
1. Press the power switch to turn off the
machine.
2. Unplug the cord from the wall socket
Àrst and then from the machine.
3. Wind the main cord around your hand
and place the cord in the pocket of the
hard cover. Here you can also place
your User’s Guide.
4. Unplug the foot control cord from the
machine. Wind the foot control cord
around your hand and place it in the
space of the foot control.
5. Check to ensure that all accessories are
in the accessory tray. Slide the tray on to
the machine around the free arm.
6. Place the foot control, with the under-
side towards you, Àtting into the recess
of the accessory tray at the rear side of
the machine.
Accessory Tray
In the accessory tray there are special places
for presser feet, and bobbins plus space
for needles and other accessories. Store
the accessories in the tray so they are easily
accessible.
Remove the Accessory Tray
To use the free arm, remove the acces-
sory tray. When attached, there is a plastic
hook that keeps the accessory tray locked
to the machine. There is a button on the
left underside of the accessory tray (1) that
is used to release and remove it. Press the
button upwards, slide the accessory tray to
the left, and remove it.

6
b
a
Learn your Platinum
Spool Pins
Your Platinum 955E has two spool pins, a
main spool pin and an auxiliary spool pin.
The spool pins are suitable for all types of
thread. Fold the spool pin out towards the
right. Place the thread spool on the spool
pin so that the thread reels clockwise. Slide
on a spool holder (see below) and then fold
the spool pin back to the horizontal posi-
tion.
Main Spool Pin
The main spool pin is adjustable and can be used in a horizontal position (the thread reels
off the stationary spool) or in a vertical position (the thread spool rotates). There are two
spool holders on the spool pin, one large (a) and one small (b). Depending on what thread
spool size or which spool pin position you are using, the spool holders are used differently.
Use the horizontal position for normal threads and the vertical position for large spools or
threads with special characteristics.
Horizontal Position
When using the pin in horizontal position and with
narrow thread spools, place the large spool holder (a)
under the thread spool. The small holder (b) is placed
in front of the thread spool.
If you use large spools, place the small spool holder
(b) under the thread spool and the large holder (a) in
front of it.
The Áat side of the spool holder should be pressed
Àrmly against the spool. There should be no space
between spool holder and thread spool.
Vertical Position
To use the spool pin in its vertical position, fold the
spool pin out towards the right. Slide on
the large spool holder and place a felt pad
under the thread spool. This is to prevent
the thread from reeling off too fast.
Auxiliary spool pin
Main spool pin
Narrow thread spool
Large thread spool

7
b
a
Learn your Platinum
Auxiliary Spool Pin
The auxiliary spool pin is used when wind-
ing a bobbin from a second spool of thread
or for a second spool when sewing with a
twin needle.
When using the auxiliary spool pin, place
the large spool holder and a felt pad under
the thread spool.
Threading the Upper Thread
When threading the upper thread, make
sure that the presser foot is raised and the
needle is in the up position.
Switch off the main switch.
1. Pull the spool pin out. Place the spool
on the spool pin with spool holder
(follow the instuctions on previous
page). The thread should reel clockwise.
Push the spool pin back in.
Hold the thread near the spool using
your right hand. Use your left hand to
bring the end of the thread in the direc-
tion of the arrows on the machine.
2. Bring the thread into the pre-tension
thread guide (a). Bring the thread down
and up between the thread tension discs
(b).
3. Continue threading in the direction indi-
cated by the arrows. Bring the thread
from the right when threading into the
slot on the take-up lever.
4. Pull the thread into the last guide just
above the needle.
5. The needle is threaded from front to
back (see needle threader for further
instructions).
6. Place the thread under the presser foot
and into the thread cutter on the left side
of the machine, pull it downwards to cut
it.

8
1.
3.
4.
5.
2.
a
a
Learn your Platinum
Needle Threader
The needle must be in the up position to
use the needle threader. We also
recommend lowering the presser foot.
Switch off the main switch.
1. Pull the needle threader all the way
down, catching the thread under the
guide (a).
2. Bring it forward until the metal Áanges
cover the needle. A small hook will pass
through the needle eye.
3. Place the thread around the guide (a)
and under the Áanges in front of the
needle, so the thread catches into the
small hook.
4. Let the needle threader gently swing
back. The hook pulls the thread
through the needle eye and forms a
loop behind the needle. Pull the thread
loop out behind the needle.
5. Place the thread under the presser foot
and cut the thread.
NOTE:The needle threader is designed to be used
for size 70-120 needles. You cannot use the needle
threader for size 60 needles or smaller, the wing
needle, twin needle, triple needle or when the But-
tonhole Sensor Foot is on. There are also some
optional accessories that require manual threading
of the needle (see below).
When threading the needle manually make sure
that the needle is threaded from front to back.
The white presser foot ankle makes it easy to see
the eye of the needle. The bobbin case cover can
be used as a magnifying glass.

9
Learn your Platinum
Threading for Twin Needle
Switch off the main switch.
1. Insert a twin needle. See page 12
“Changing the needle”.
2. Use a second thread spool or wind a
bobbin with the thread you are going to
use as the second upper thread.
3. LEFT NEEDLE (RED): Thread the
machine as explained on page 7 and
check to ensure that the thread lies
between the inner thread tension discs,
and inside the last thread guide. Thread
the left needle.
4. RIGHT NEEDLE (LIGHT RED): Pull up the
auxiliary spool pin. Place the large spool
holder and a felt pad on the spool pin.
5. Place the thread spool or the bobbin
with the second thread on the spool
pin.
6. Thread the machine as before but this
thread should lie between the outer
thread tension discs, and outside the
last thread guide. Thread the right
needle.

10
1
2
10 15
ab
cd
b
a
b
c
Learn your Platinum
Placing the Bobbin in the Machine
Switch off the main switch.
1. Remove the bobbin cover by sliding it
towards you.
2. Place the bobbin in the bobbin case with
the mark “H” facing up and the thread to
the left of the bobbin. The bobbin will then
rotate counter clockwise when pulling out
the thread.
3. Place your Ànger on the bobbin to keep it
from turning as you pull the thread Àrmly to
the right and then to the left into the tension
spring (a) until it ‘‘clicks’’ into place.
4. Continue threading around (b) and to the
right of and then left into the thread cutter
(c). Replace the cover (1). Pull the thread to
the left to cut it (2).
Bobbin Winding
1. Place an empty bobbin on the bobbin
spindle at the front of the machine (the
mark “H” facing up). Push the bobbin
spindle down.
2. Place the large spool holder and a felt
pad under the spool on the auxiliary
spool pin.
3. Bring the thread into the thread tension
guide (a), and under thread guide (b)
then over thread guide (c) as illustrated.
NOTE:Depending on thread quality, take the
thread one or two turns around the bobbin thread
tension guide (a).
4. From above wind a few turns of thread
clockwise around the bobbin and into
the thread cutter (d).
5. Press the foot control. When the
bobbin is full, the winding will stop
automatically. Remove the bobbin and
cut off the thread. Bring the bobbin
spindle up.

11
c
Learn your Platinum
Winding from the Needle
Make sure that the presser foot and the
needle are in the up position. Use only the
original Husqvarna Viking green bobbins.
Only use a metal presser foot when bobbin winding
from the needle.
To wind, follow the instructions for
“Bobbin Winding”. The difference is that
the thread is brought up from the needle,
under the presser foot and to the right over
thread guide (c).
NOTE:We do not recommend winding special-
ity threads such as “invisible” or other stretchy
threads through the needle. Instead see “Bobbin
Winding”.

12
AB C
a
b
Learn your Platinum
NOTE:Change the needle often, always use a
straight needle with a sharp point (a).
A damaged needle (b) can cause skipped stitches,
breakage of needles or snapping of thread. A
damaged needle can also damage the needle plate.
Needles
The sewing machine needle plays an impor-
tant role in successful sewing. To ensure
you will get a quality needle, we recommend
needles of system 130/705H. The needle
package included with your Platinum con-
tains needles of the most used sizes for
sewing in woven and stretch fabrics.
A – Universal Needles Sizes 80 and 90
These needles are used for sewing in all
woven fabrics. The needle point is designed
to penetrate between the threads of the
fabric so the fabric will not be damaged.
B – Stretch Needles Sizes 90
These needles are used for sewing in knit
and stretch fabrics. The stretch needle is
marked yellow and has a rounded point.
C – Jeans Needles Sizes 90
These needles are used for sewing woven
heavy fabrics, for example denim and
canvas fabric. The jeans needle is marked
blue and has an extremely sharp point to
facilitate the penetrating of the fabric.
Changing the Needle
Switch off the main switch.
1. Loosen the screw in the needle clamp
with the screwdriver or the Screw Grip.
2. Remove the needle.
3. Push the new needle upwards with the
Áat side away from you until it will go
no further.
4. Use the screwdriver/Screw Grip to
tighten the screw properly.

13
Learn your Platinum
Presser Feet
There are a number of presser feet for different
purposes supplied with your Platinum.
Utility Foot A
Fitted on the machine upon delivery. This foot is
used mainly for straight stitching and zigzag stitch-
ing with a stitch length longer than 1.0.
Utility Foot B
When sewing close zigzag stitches with less than
1.0 mm stitch length; other utility stitches or
decorative stitches use this foot. The tunnel at the
bottom of the foot is designed to feed smoothly
over the stitches.
Buttonhole Foot C
This foot has guide lines to determine buttonhole
length. The middle mark gives a 9/16'' (15 mm)
buttoning edge. The two tunnels on the bottom of
the foot ensures a smooth feed over the button-
hole columns.
Blind Hem Foot D
This foot is used for blind hem stitches. The inner
edge of this foot guides the fabric. The bottom of
the foot is designed to ride along the hem edge.
Zipper Foot E
This foot can be snapped on either to the right or
to the left of the needle. This makes it easy to sew
on both sides of the zipper.
Presser Foot H (Platinum 775 only)
This foot with a glide plate underneath, is used
when sewing foam, plastic, or leather, minimizing
the risk of these materials sticking to the foot.
Edging Foot J
This foot is used for overcasting, seam and over-
casting, i.e. stitches which have a stitch width of
5.0 and 5.5 mm. Stitches form over the pin which
prevents puckering at the edge of the fabric.

14
a
b
2.1.
3.
Learn your Platinum
Sensor Buttonhole Foot
When connected to the machine it gives
a buttonhole length Àtting the button size
that has been entered into the machine. The
middle mark gives a 9/16'' (15 mm) button-
ing edge.
Read more about different optional presser feet in
the Accessory User’s Guide.
Changing the Presser Foot
Switch off the main switch.
1. Make sure that the needle is in the
highest position. Pull the presser foot
towards you.
2. Line up the cross pin on the foot with
the gap in the presser foot ankle.
3. Press back until the foot snaps into
place.
Presser Foot Pressure (a)
The presser foot pressure is adjusted with
the dial found under the lid on your Plati-
num. Normal setting is around four. The
higher the number the more pressure the
foot puts on the fabric. Knit and soft fab-
rics should be sewn at lower pressure.
Presser Foot Lever (b)
The presser foot is raised and lowered with
the presser foot lever. The presser foot
must be lowered when sewing.
By raising the presser foot lever and then
press it upwards, the lift height of the
presser foot is raised to extra height to slide
very thick projects under the foot.

15
a
Learn your Platinum
Thread Tension
The tension setting is indicated by the
thread tension indication dial (a). The
higher the number the tighter the ten-
sion. Normally top thread tension is set to
around 4.
When sewing buttonholes and decorative
stitches the thread tension is set to around
3.
When topstitching with a coarse thread in
thick fabric, increase the tension to 7-9.
Thread Tension on Platinum 955E
The thread tension is set automatically for
the selected stitch or embroidery design.
You cannot adjust the top thread tension
with the dial.
Note: Do not attempt to turn the dial.
To adjust the top thread tension for spe-
cial fabrics/threads and/or techniques,
touch the thread tension buttons on the
Functions Panel (see page 35). If you have
adjusted the tension, your adjustment is
retained and kept for all stitches/designs
until your Platinum 955E is turned off.
Thread Tension on Platinum 775
Use the recommended thread tension set-
ting given on the InfoDisplay.
You can adjust the top thread tension for
special fabrics and/or techniques. To adjust,
turn the numbered tension dial (a).

16
1.
2.
3.
Learn your Platinum
Lowering the Feed Teeth
The feed teeth are lowered when you turn
the dial on the front of the free arm to the
left . Turn the dial to the right
to raise the feed teeth. The feed teeth will
raise as you begin to sew. The feed teeth
should be lowered when sewing buttons
and for free-motion sewing.
Note: When embroidering on your Platinum
955E, the feed teeth are lowered automatically
as the embroidery unit is connected. When the
embroidery unit is removed, the feed teeth are
raised automatically when you start sewing.
Correct and Incorrect Thread Tension
To understand the correct thread tension,
sew a few sample zigzag stitches at different
settings.
1. Begin with a tension that is too loose,
i.e. set at the lowest number. The
bobbin thread will lie straight and the
top thread will be drawn to the under-
side of the fabric.
2. If you set the tension at the highest
number, the seam may pucker and/or
the top thread might break.
3. The correct thread tension is set when
the threads interlock in the middle of
both fabric layers or, in the case of
decorative stitches, on the underside.
Make a few tests on a scrap piece of the
fabric you are going to sew and check the
tension.

FUNCTIONS AND INFODISPLAY
ON YOUR PLATINUM 775

18
Functions and InfoDisplay on your Platinum 775
NEEDLE STOP UP/DOWN is used to
move the needle down or up and/
or to set the needle stop position up
or down.
NOTE:When sewing, the needle can be
raised/lowered by lightly tapping the foot
control.
STOP is used to conclude a stitch.
Your Platinum 775 fastens the
thread and stops automatically
when a stitch sequence has been
completed. STOP is cancelled when
you touch the button again or by
selecting a new stitch. When STOP
is active, an icon is shown on the
display. The stop-function can be pro-
grammed.
FIX is used to tie off stitches. When
the button is pressed, an icon is
visible on the display. By pressing
the button again the function can
be turned off. When beginning to
sew, Platinum 775 sews a few tie
off stitches and goes on with the
selected stitch. Touch FIX while
sewing and Platinum 775 sews a
few tie off stitches and stops auto-
matically. The Àx-function can be
programmed.
Touch + SPEED or - SPEED to
increase or decrease the sewing
speed.
All stitches in Platinum 775 have a
pre-set, recommended sewing speed.
When you select a stitch Platinum
775 automatically sets the correct
sewing speed.
If you have reduced the speed
manually, your setting is retained and
kept for all stitches until your Plati-
num 775 is turned off.
START/STOP is touched when you
want to run the machine with-
out using the foot control. Touch
START/STOP to begin and touch it
again to stop sewing.
REVERSE is pressed to sew in reverse.
When the button is released, Plati-
num 775 sews forwards. The longest
reverse stitch length is 3 mm.
For permanent reverse, touch the
button twice in quick succession
before starting to sew. The reverse
sewing is indicated by an icon on the
display.
Platinum 775 sews in reverse until
you touch the button again.
Function Buttons