HyperChiller HC2 Series User manual

ICED COFFEE MAKER
MODEL: HC2(A~Z)/EBC-1023(A~Z)
INSTRUCTION MANUAL
Before operating your new appliance, please read all instructions
carefully and keep for future reference.
Questions? Elite's customer service team is ready to help.
Call us toll-free at 800-365-6133 ext. 120/105/115.
For more Hyperchiller info, visit hyperchiller.us.

IMPORTANT SAFEGUARDS
The Hyperchiller Brand takes consumer safety very seriously.
Products are designed and manufactured with our valued
consumers' safety in mind. Additionally, we ask that you
exercise a level of caution when using any electrical appliance
by following all instructions and important safeguards.
IMPORTANT: WASH BEFORE USE
(Top shelf dishwasher safe)
PARTS IDENTIFICATION
CAUTION: Ensure that this device is stable and secure as
you slowly and carefully pour hot liquid into the device. Do
not allow any liquid to overflow from or pool on the top of
the vessel. Be sure that the liquid drains from the top
completely before you continue pouring liquid into the
chamber. Do not overfill.
1. Lid
2. Small stainless steel cup
3. Large stainless steel cup
4. Black Hyperchiller cup
NOTE: The small stainless
steel cup nests inside the
large stainless steel cup.
Both cups can be attached
and detached from the lid
by twisting.
Questions? We're here to help! Visit: hyperchiller.us for support on this product.
1

INITIAL ASSEMBLY INSTRUCTIONS
1. Fill small stainless steel cup
with water up to the indented
mark (1a), and twist on to the
lid.
2. Fill large stainless steel cup
with water up to the indented
mark (2a), and empty contents
into the black Hyperchiller
cup.
3. Twist empty large stainless
steel cup on to the lid.
4. Twist lid assembly to black
Hyperchiller cup, and place
upright in the freezer until
frozen solid, minimum 12-
hours. (Avoid overfilling to
prevent cracking).
3
Questions? We're here to help! Visit: hyperchiller.us for support on this product.
2

INSTRUCTIONS FOR DAILY USE
STEP 1:
Brew fresh coffee directly onto the recessed area of the
Hyperchiller’s lid with your compatible single cup brewer, or
carefully pour it in with a carafe. Liquid will flow through the
opening at the bottom of the lid, and into the cooling
chamber.
NOTE: It is OK to pour liquid over the vent on the recessed
area of the lid. During use it enables air to escape from the
ice chamber, so you may see small bubbles coming from it.
Also, once frozen, there is no need to take the product
apart for regular use.
STEP 2:
After the coffee is inside of the Hyperchiller, gently swirl the
product every few seconds to keep the coffee moving.
WARNING: Use caution when handling hot liquids.
STEP 3:
In as little as one minute, the coffee will
Have Cooled down by up to 130°F+.
Pour via the spout on the opposite side
of the lid into your cup and enjoy!
NOTE: Cooling time requirements
vary based On freezer temperature,
initial liquid temperature & volume,
as well as whether the product is
swirled or not. Please refer to
“Cooling Times” chart on pg. 4.
Questions? We're here to help! Visit: hyperchiller.us for support on this product.
3

INSTRUCTIONS FOR DAILY USE (cont.)
STEP 4:
To prepare for your next use, simply pour clean water through
the lid (as you did with the coffee), and then pour back out into
the sink. Lastly, dry off condensation from the outside, and put
the product back in the freezer in an upright position.
HYPERCHILLER COOLING TIMES
Swirling
Resting
Coffee
Small* (6 oz)
60 seconds
2 minutes
Medium* (8 oz)
60 seconds
2 minutes
Large* (10 oz)
60 seconds
3 minutes
Extra Large* (12 oz)
90 seconds
3 minutes
Wine (6 oz)
30 seconds
60 seconds
Spirits (3 oz)
30 seconds
60 seconds
*To enjoy your coffee ice cold, without ice in your drink, add
60+ seconds to the corresponding cooling time.
GENERAL INFORMATION
Periodically, the product should be taken apart and thoroughly
washed. All parts are top shelf dishwasher safe.
For a demo video of product assembly & use go to:
https://hyperchiller.com/pages/how-it-works-video
Questions? We're here to help! Visit: hyperchiller.us for support on this product.
4

LIMITED WARRANTY* 90 DAY
WARRANTY IS ONLY VALID WITH A DATED PROOF OF PURCHASE
PLEASE DO NOT RETURN TO STORE OF PURCHASE.
If you have any problems with this unit, contact Customer Service for support.
1. Your HyperChiller Iced Beverage Cooler is warranted to the original purchaser to
be free from any manufacturing defects under normal use and conditions for 90
Days . This Warranty applies only to the original purchaser of this product.
2. Retail stores/merchants selling this product do not have the right to alter,
modify, or in any way revise the terms and conditions of the warranty.
3. If you use your HyperChiller Iced Beverage Cooler for household use and
according to instructions, it should give you years of satisfactory service.
4. At its sole discretion, Maxi-Matic USA will either repair or replace the product
found to be defective during the warranty period.
5. The replacement product will be in warranty for the remaining balance of the 90-
day warranty period and an additional one-month period.
6. Consumer’s remorse is not an acceptable reason to return a product to our
Service Center.
7. This limited warranty covers appliances purchased and used within the 50 U.S.
states plus the District of Columbia, excluding Puerto Rico and the Virgin Islands
and does NOT cover normal wear of parts or:
-Damages caused by unreasonable use, neglect, normal wear and tear,
commercial use, improper assembly, or installation of product.
-Damages caused in shipping.
-Defects other than manufacturing defects.
-Breakage caused by misuse, abuse, accident, alteration or lack of proper care and
maintenance.
-Lost or missing parts of the product. Parts will need to be purchased separately.
-Damage to plastic parts that are cracked/broken, or stainless-steel inner cups
that are scratched/dented.
-Damage from service or repair by unauthorized personnel.
-Extended warranties purchased via a separate company or reseller.
-Acts of nature such as fire, floods, hurricanes, tornadoes, etc.
8. This warranty does not apply to re-manufactured merchandise.
Maxi-Matic, USA shall not be liable for any incidental or consequential damages caused
by the breach of any express or implied warranty. Apart from the extent prohibited by
applicable law, any implied warranty of merchantability or fitness for a particular
purpose is limited in time to the duration of the warranty.
*90-Day Limited Warranty valid only in the 50 U.S. states plus the District of Columbia,
excluding Puerto Rico and the Virgin Islands.
This warranty is effective only if the product is purchased and operated in the USA;
product usage which is in violation of the written instructions provided with the unit
will void this warranty.
For international warranty, please contact the local distributor.
This warranty gives you special legal rights and you may also have other rights to which
you are entitled which may vary by state, province, and/or jurisdiction.
**Any instruction or policy included in this manual may be subject to change at any
time.
MAXI-MATIC, USA
18401 E. Arenth Ave. City of Industry, CA 91748
Customer Support Hours of Operation MON-FRI 8:30 AM - 5:00 PM PST
[phone] Ext: 120/107/105; [phone] Ext: 120/107/105
Visit: hyperchiller.us for Support and Contact Us Form
Questions? We're here to help! Visit: hyperchiller.us for support on this product.
5

RETURN INSTRUCTIONS
RETURNS:
A. Any return of defective merchandise to Maxi-Matic, USA must be
processed accordingly by first contacting customer service
to obtain an RA # (Return Authorization Number). We will not
accept any returns of merchandise without an applicable RA #.
B. IMPORTANT RETURN INSTRUCTIONS. Your Warranty depends on
your following these instructions if you are returning the unit to
Maxi-Matic, USA:
1. Carefully pack the item in its original carton or other suitable
box with sufficient cushioning to avoid damage in shipping.
2. Before packing your unit for return, be sure to enclose:
a) Your name, full address with zip code, daytime
telephone number, and RA#,
b) A dated sales receipt or PROOF OF PURCHASE,
c) The model number of the unit and the problem
you are having (Enclose in an envelope and tape
directly to the unit before the box is sealed,) and
d) Any parts or accessories related to the problem.
3. Maxi-Matic, USA recommends that you ship the package via
UPS ground service for tracking purposes. We cannot assume
responsibility for lost or damaged products returned to us
during incoming shipment. For your protection, always
carefully package the product for shipment and insure it with
the carrier. C.O.D shipments cannot be accepted.
4. All return shipping charges must be prepaid by you.
5. Once your return has been received by our warehouse, Maxi-
Matic, USA will repair or replace the product if it is defective in
material or workmanship, subject to the conditions in
paragraph B.
6. Maxi-Matic will pay the shipping charges to ship the
repaired or replacement product back to you.
Questions? We're here to help! Visit: hyperchiller.us for support on this product.
6

MODEL: HC2(A~Z)/EBC-1023(A~Z)
Elite Customer Service Center
Elite is a registered trademark of Maxi-Matic, USA.
Copyright Elite by Maxi-Matic.
Actual product may vary from the images/illustrations in this manual
due to continual product improvement.
Mail:
Phone:
Website:
Maxi-Matic, USA
18401 E. Arenth Ave
City of Industry, CA
91748-1227
800-365-6133 ext. 120/105
hyperchiller.us
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& Contact Us Form
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