I-CAN Thunder AX 3600 User manual

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Restrictions for use
In all EU member states operation of 5150-5350 MHz is restricted to indoor use only.
USB
The equipment has to be connected to a standard USB device compliant with limited current circuit (as
per EN 62368-1-1).
Power source
Use only the Class II power adapter provided with the product. The product should be operated only
with power source of the same kind as indicated on the power adapter rating plate.
The power adapter provided is a limited power source as per EN 62368-1 Annex Q1 and it is compliant
to national standards of the specific country where the product is installed. It is strictly forbidden to use
different type of power source.
The plug-socket serves as the main disconnecting device. Be sure that the used power outlet is easily
accessible and located as close to the user as possible.
In order to reduce the risk of fire or electric shock, do not overload the electrical outlet, power strip, or
extension power cable.
Software
Please use only software release available onboard at first delivery or upon further updates by operator.
Other software releases do not guarantee compliance with essential requirements of RED Directive
2014/53/EU and may not allow the radio equipment to operate as intended.
Cleaning instructions
Unplug the product from the power outlet (or socket) and any other telecommunication interfaces
before cleaning. Use a damp cloth for cleaning. Do not use liquid or aerosol cleansers.
Maintenance
Do not open the case in order to avoid electric shock or exposition to overvoltages. Improper mounting
can cause electric shock during further use of the product. There are no parts inside the product that
can be substituted by the user.
Damage requiring service/replacement
In case the product requires service unplug the product from the electrical outlet and contact your
service provider.
Typical conditions which may require service:
– Liquid has been spilled into the product.
– The product does not operate normally when you follow the operating instructions.
– The product has been dropped or damaged.
– There are noticeable signs of overheating.
– The power cord, extension cord, or plug is damaged.
– A burning smell or smoke is perceived from the device.
SAFETY INFORMATION AND WARNINGS ON THE PRODUCT
When you use this product you shall always respect basic safety measures in order to
reduce risk of fire, electric shock or injury, following below instructions.
Before any operation is performed, please read the operation instructions and precautions
carefully in order to minimize the possibility of accidents.
Environmental conditions for product installation and use
The product shall be installed and configured in accordance with the user guide.
The product shall be used and installed indoor with a maximum ambient temperature of 40° C.
The product shall be installed in a place with a grade 2 of environmental pollution (a place without
conducting polluting agents).
The product shall not be placed near any source of heat or direct sunlight.
The product shall be placed in a well-ventilated area in order to prevent overheating. Do not cover or
block the air vents on the product. These are necessary for proper ventilation.
Do not use this product near water or in close proximity to bath tub, wash bowl, kitchen sink, or
laundry basin, in a wet basement, or near a swimming pool.
The product shall not get in contact with water and moisture. Moving the product from a cold environ-
ment to a hot one may cause moisture on some internal parts of the device. Wait until the product is
totally dry before turning it on. In case of fire, do not use water for fire-extinguishing.
The product shall not be used during a lightning storm. There is a remote risk of electric shock from
lightning.
Interface classification: The external interfaces of the product are classified as:
Telephone (Line) or FXS: ES2 circuits not subject to overvoltages.
xDSL: ES-2 circuit subject to overvoltages. This means, that although the cables
to be used for the normal connection in accordance with the installation
procedures are subject to overvoltages, the safety standards are respected.
The other telecommunication ports (LAN, USB Host) and the low voltage power supply port: ES1
circuits.
External xDSL cables must be connected only to the xDSL port. If these cables were connected to other
ports of the product not following the installation instructions, overvoltages can occur.
FXS analogue telephone ports are classified as ES2 circuits, meaning that there is no safety issue if
installation instructions are respected. FXS ports shall never be connected to analogue telephone equip-
ment placed outside the building where the product is installed.
Ethernet (LAN) and USB ports must be connected only to devices that support the same kind of inter-
face, and the cable used must not leave the building where the product is installed.
Wireless LAN
The product is provided with a Wi-Fi interface based on DSSS (Direct Sequence Spread Spectrum) and
OFDM (Orthogonal Frequency Division Modulation) radio technologies. The product complies with the
IEEE 802.11b/g/n/ac/ax standards and is Wi-Fi CertifiedTM according to Wi-Fi Alliance.
The radio equipment transmits in the 2.4GHz and 5GHz frequency bands; the maximum radio-
frequency power transmitted is lower than 100 mW (2.4GHz), 200mW (5.15GHz-5.35GHz) and 1000
mW (5.47GHz-5.725GHz)
In order to comply with human exposure to radiofrequency standards this product should be installed
and operated with 20 cm (8 inches) minimum distance between the radiator and your body.

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UNPACKING YOUR WI-FI 6 ULTRA FAST HOME GATEWAY
Thunder Wi-Fi 6 Ultra Fast Home Gateway Power Supply DSL Splitter Grey DSL Cable
Yellow Ethernet Cable Red Ethernet Cable Safety Flyer Quck Installation Guide

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CONNECTIONS
Camera, USB Key, Printer, HDD
USB
POWER SUPPLY
ETHERNET
PHONES
INTERNET
DUAL-BAND WI-FI
or
Gaming console
Tablet, Smartphone,
Notebook
DSL, Fiber
VoIP, Analogue
PC, TV, Gaming console, NAS, Printer
2.4 GHz
5 GHz

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This chapter explains how to use the Configuration Wizard,
which helps the user to quickly personalize the router and set up
a connection to the Internet.
The Wizard can be launched by selecting Wizard in the drop-
down menu available by clicking the Menu icon
in the GUI Home page (see Section 3).
The Wizard comprises the following steps:
■Step 1: Selecting a language
■Step 2: Login and Password configuration
■Step 3: Entering the information for establishing a
connection to the Internet, as determined by
the Internet Service Provider (ISP)
■Step 4: Configuring Voice over IP Service (optional)
■Step 5: Assigning a name and a passphrase to secure
the Wi-Fi home network (optional)
■Step 6: Personal Data Collection (optional)
■Step 7: Summary
■Step 8: Firmware Upgrade (automatic)
Configuration Wizard
01
NOTE:
Information needed for connecting to the Internet is typically
provided by the ISP at the time a service subscription is
finalized.

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The Welcome screen will appear (see Figure 1), showing the
i-CAN logo and the router model name.
To select a language:
1. Click ARROW DOWN next to the language name to display
the list of available languages.
2. Click to select a language from the drop-down menu. The
page refreshes with the selected language.
Click Start to initiate the setup process.
Figure 1. First Configuration Wizard - Language Selection
Step 1 – Selecting a Language

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Next, mandatory step is user Login and Password configuration
as shown on the tab Configure User (see Figure 2).
This step allows to create User’s Login and Password for router
access.
1. Enter the name to be assigned to the user’s Login (e.g.,
“admin”)
2. Enter the password for the specified login name
3. Retype the password
When all the required information has been specified, the button
Next becomes active, allowing to proceed to Wizard Step 3.
Click Back to return to the previous Step or Next to continue
configuring the router.
Figure 2. First Configuration Wizard – User Configuration
NOTE:
This information enables users to enter router’s full
configuration.
Please make sure to save the information properly.
Step 2 – Login and Password Configuration

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A connection to the Internet can be set up by choosing one of
the following two options (see Figure 3):
■Predefined. A list of pre-configured connections is shown,
sorted by country and type. If the ISP and the subscribed con-
nection type are present in the list, select the relevant entry
and click Next
■User Defined. If the ISP and the subscribed connection
type are not present in the list, the ISP name and connec-
tion parameters shall be manually entered, according to the
documentation that should have been provided by, or could
be obtained from the ISP.
Click Back to return to the previous Step or Next to continue
configuring the router.
If this step is taken again at a later time from the Internet
configuration page (Section 3.2) or by restarting the Wizard
from the Menu in the Home page (see Section 4.6) it would be
possible to click Skip to skip this step without any changes in the
configuration of the Internet connection.
Figure 3. First Configuration Wizard – Internet connection set up
NOTE:
Please make sure that the Internet cable is properly connected
to the router.
Step 3 – Connect to the Internet

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As for the Internet connection setup, the configuration param-
eters to be specified in this step (see Figure 4) are typically pro-
vided by, or attainable from, the Internet Service Provider, after
applying for a Voice over IP service subscription.
Click Back to return to the previous Step, Skip to skip this step
or Next to continue setting up the device.
If this step is skipped, it would be possible to complete the
configuration of the VoIP service at a later time from the VoIP
configuration page (Section 3.5) or by restarting the Wizard
from the Menu in the Home page (see Section 4.6).
Figure 4. First Configuration Wizard – Voice Service
Step 4 – Configure Voice over IP Service

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This step allows to specify the Wi-Fi network name (SSID) and
password by performing the following actions (refer to Figure 5)
1. Enter the name to be assigned to the network (SSID)
2. Enter the password
3. Retype the password
When all the required information has been specified, the button
Next becomes active, allowing to proceed to Wizard Step 6.
If the Skip button is pressed, no changes will be made to the cur-
rent values of SSID and password, displayed on the screen.
The configuration can be completed later on from the Wi-Fi con-
figuration page (Section 3.3) or by restarting the Wizard from
the Menu in the Home page (see Section 4.6).
The Back button can be clicked to return to the previous Step.
Figure 5. First Configuration Wizard – Wi-Fi Access Point
NOTE:
If the Wizard is run at first device switch-on or after a reset to
device factory configuration, the SSID and password will be
preset to their default values, which are printed on a label or
encoded in the QR-Code on the device itself.
After the modification of Wi-Fi parameters in the Wizard, it
will not be possible to use information printed on label or
QR-Code.
Step 5 – Wi-Fi Network Configuration

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The next step allows to express your consent (refer to Figure 6)
to collecting and transferring diagnostic data from the router to
management system if needed.
Data collection acceptance is optional, users can accept (enabling
button in the menu) or discard.
Click Back to return to the previous Step or Next to continue
configuring the router.
Figure 6. First Configuration Wizard – Personal Data
Step 6 – Personal Data Collection

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The Summary page will be shown listing all device settings
specified during the procedure (see Figure 7).
Click Back to revisit the previous steps if any setting needs to be
changed or Apply to confirm the configuration.
Figure 7. First Configuration Wizard - Summary
NOTE:
Applying the configuration, router will connect to Internet
using inserted parameters. If WAN interface failure occurs,
the router will provide the skip option and will redirect to
router’s homepage for manual configuration. Router’s GUI
allows to configure WAN connection manually or to restart
the Wizard process. (refer to figure 13)
Step 7 - Summary

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After displaying the Summary page containing all device settings
specified during the procedure and carrying out auto-configura-
tion in accordance with these settings, a page with information
about the availability of the Firmware upgrade may appear (see
Figure 8).
Firmware Upgrade is automatic procedure. Upgrading router to
the latest available software release takes place from the page
illustrated in Figure 8.
The page shows the following information:
1. New firmware is available
2. Current firmware version
Click Upgrade to start the automatic installation of new soft-
ware or Retry to check for a newer firmware version again.
Figure 8. First Configuration Wizard – Firmware Upgrade
NOTE:
If new firmware release is available, the firmware upgrade
process will take about 2 minutes.
Step 8 – Firmware Upgrade

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Upon successful application of all configuration parameters, the Wizard will close, and the Home page will be displayed
(see Figure 9). A detailed description of the Home page content is provided in Section 3.
Figure 9. Home page

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TELECOMANDO
Use a Web Browser to Access
Router Configuration
02
The router’s web interface allows viewing or changing router set-
tings, and displaying the information about its current status.
To access the router’s web user interface:
1. Connect your device to the router via LAN cable or Wi-Fi
(refer to product Quick Installation Guide).
2. Ensure that the router is switched on.
3. Open a web browser on a device connected to the router.
4. Enter the router’s IP address (default: http://192.168.1.1) or
router name (i-can.thunder) in the browser address field (see
Figure 10).
5. The Login page will show up (see Figure 11).
6. Enter the router login name created during Configuration
Wizard Step 2 (e.g., “admin”).
7. Enter the password for the specified login name created
during Configuration Wizard Step 2.
8. Optionally change the display language using the relevant
dropdown list.
9. Click the Login button.
Figure 10. Address Field
NOTE:
The password is not
shown in clear even
during typing, unless
the “Show password”
checkbox is ticked. This
also applies to all other
places where a password
field is present.
Figure 11. Login Page

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Figure 12. Home Page
NOTE:
User Interface sessions are automatically terminated after a
predefined inactivity timeout. The Login page will be shown
again to allow for user re-authentication.
Upon successful login, the Home page is displayed
The Home screen provides a complete overview of the router’s
status and configuration settings.

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Menu
03
The Menu panel (see Figure 13) is displayed on the screen left
side by clicking the Menu icon in the Home page.
The panel includes a number of items corresponding to actions
that can be performed on the device or the device configuration
pages, namely
■Logout (button, see Section 3.1)
■GUI Language choice (see Section 3.2)
■Restore default settings (see Section 3.3)
■Change password (see Section 3.4
■Reboot (see Section 3.5)
■Wizard (see Section 3.6)
■Firmware Upgrade (see Section 3.7)
Figure 13. Menu

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3.1 Logout
The Logout button (Figure 14) allows to log out from the ongo-
ing GUI session.
1. Click on the Menu icon in the Home page to display the
Menu.
2. Click the Logout button.
Figure 14. Logout button

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3.2 Language
Figure 15. Language settingsThe Language menu entry allows to select the language used in
the GUI.
To change the current language:
1. Click on the Menu icon in the Home page to display the
Menu.
2. Click the ARROW DOWN icon next to the language name.
to display the language drop-down menu (see Figure 15).
3. Select a language from the menu.
4. The page refreshes with the chosen language.

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3.3 Restore Default Settings
Figure 16. Restore Default Settings panelThe Restore Default Settings panel allows, upon confirmation,
to reset the router to its factory default configuration.
To restore factory default settings:
1. Click on the Menu icon in the Home page to display
the Menu.
2. Click Restore Default Settings menu entry: a page will ap-
pear displaying a warning message (see Figure 16).
3. Click the Restore button to confirm. The process starts.
4. When factory settings are successfully restored, the user will
be automatically reconnected to the router. If the operation
fails, the user will be asked to log in again.
WARNING:
This action will cause the current router configuration to be
lost.