I-Data 95 Operating instructions

iData 95 Troubleshooting
Table 1 iData 95 Troubleshooting
Fault
Cause
Solution
After the power
key is pressed, the
iData 95 is not
powered on.
The battery volume is too
low or the battery is not
charged.
Charge the iData 95 or replace the
battery.
The battery is incorrectly
installed.
Correctly install the battery.
The system breaks down.
Restore factory settings.
Battery charging
fails.
The battery fails.
Replace the battery.
The temperature of the
battery is too high or low.
Put the battery in normal temperature.
During data
communication,
data is not
transmitted or
transmitted data is
incomplete.
The cable configuration is
incorrect.
Consult the system administrator.
The communication
software is incorrectly
installed or configured.
Install or reinstall the ActiveSync
software to update the driver.
The relevant
function is not
activated after a
user clicks a button
or icon.
The system does not
respond.
Restart the system.
No sound can be
heard.
The volume is too low or
is disabled.
Adjust the volume.
The iData 95 is
closed.
The iData 95 is in the
inactive state.
After being inactive for a period of
time, the iData 95 is closed.
The battery is used up.
Replace the battery.
The iData 95
responds at a low
speed.
Too many files are stored
in the iData 95.
Remove unused memos and records.
If necessary, save the records on the
host or increase the storage capacity
by using an SD card.
Too many applications
are installed on the iData
95.
Remove applications installed on the
iData 95.
The iData 95 does
not decode
barcodes.
The scan application is
not loaded.
Load iScan in the iData 95.
You can download iScan here:
http://t.cn/8k5hWCo
Reading a barcode fails.
Check that the barcode is defective.
The battery volume is
low.
If the scanner stops sending out laser
beam after you turn on the switch,

Fault
Cause
Solution
check the battery volume.
Table 2 Cable Troubleshooting
Fault
Cause
Solution
Charging fails.
The cable is in poor
contact.
Replace the cable.
The
synchronization
software cannot be
connected.
The cable is in poor
contact.
Replace the cable.
Table 3 Wi-Fi Connection Troubleshooting
Fault
Cause
Solution
An AP cannot be
connected.
“Authentication fails” is
displayed.
The password of the WLAN device is
incorrect.