IBASE Technology FWA9400 User manual

FWA9400
2U Rackmount
Network Appliance
User’s Manual
Version 1.0
(Nov. 2017)

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FWA9400 User Manual
Copyright
©2017 IBASE Technology, Inc. All rights reserved.
No part of this publication may be reproduced, copied, stored in a retrieval system, translated
into any language or transmitted in any form or by any means, electronic, mechanical,
photocopying, or otherwise, without the prior written consent of IBASE Technology, Inc.
(hereinafter referred to as “IBASE”).
Disclaimer
IBASE reserves the right to make changes and improvements to the products described in
this document without prior notice. Every effort has been made to ensure the information in
the document is correct; however, IBASE does not guarantee this document is error-free.
IBASE assumes no liability for incidental or consequential damages arising from
misapplication or inability to use the product or the information contained herein, nor for any
infringements of rights of third parties, which may result from its use.
Trademarks
All the trademarks, registrations and brands mentioned herein are used for identification
purposes only and may be trademarks and/or registered trademarks of their respective
owners.

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Compliance
This product has passed CE tests for environmental specifications and limits. This
product is in accordance with the directives of the Union European (EU). If users
modify and/or install other devices in this equipment, the CE conformity declaration
may no longer apply.
This product has been tested and found to comply with the limits for a Class A
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with manufacturer’s instructions, may cause
harmful interference to radio communications.
WEEE
This product must not be disposed of as normal household waste, in
accordance with the EU directive of for waste electrical and electronic
equipment (WEEE - 2012/19/EU). Instead, it should be disposed of by
returning it to a municipal recycling collection point. Check local
regulations for disposal of electronic products.
Green IBASE
This product is compliant with the current RoHS restrictions and
prohibits use of the following substances in concentrations exceeding
0.1% by weight (1000 ppm) except for cadmium, limited to 0.01% by
weight (100 ppm).
•Lead (Pb)
•Mercury (Hg)
•Cadmium (Cd)
•Hexavalent chromium (Cr6+)
•Polybrominated biphenyls (PBB)
•Polybrominated diphenyl ether (PBDE)

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FWA9400 User Manual
Important Safety Information
Carefully read the precautions before using the device.
Environmental conditions:
•Lay the device horizontally on a stable and solid surface in case the device may
fall, causing serious damage.
•Slots and openings on the chassis are for ventilation. Do not block or cover these
openings. Make sure you leave plenty of space around the device for ventilation.
NEVER INSERT OBJECTS OF ANY KIND INTO THE VENTILATION
OPENINGS.
•Use this product in environments at ambient temperatures 0˚C ~ 40˚.
•DO NOT LEAVE THIS DEVICE IN AN ENVIRONMENT WHERE THE
STORAGE TEMPERATURE MAY GO BELOW -20˚C OR ABOVE 70˚C. This
could damage the device. The device must be used in a controlled environment.
Care for your IBASE products:
•Before cleaning the device, turn it off and unplug all cables such as power in case
a small amount of electrical current may still flow.
•Use neutral cleaning agents or diluted alcohol to clean the device chassis with a
cloth. Then wipe the chassis with a dry cloth.
•Vacuum the dust with a computer vacuum cleaner to prevent the air vent or slots
from being clogged.
WARNING
Attention during use:
•Do not use this product near water.
•Do not spill water or any other liquids on your device.
•Do not place heavy objects on the top of the device.
•Operate this device from the type of power indicated on the marking label. If you
are not sure of the type of power available, consult your distributor or local
power company.
•Do not walk on the power cord or allow anything to rest on it.
•If you use an extension cord, make sure that the total ampere rating of the
product plugged into the extension cord does not exceed its limits.
•When handling processor chips or memory modules, avoid touching their pins or
gold fingers. Put modules or peripherals back into antistatic bags when they are
not in use or not installed in the chassis.
Avoid Disassembly
You are not suggested to disassemble, repair or make any modification to the device.
Disassembly, modification, or any attempt at repair could generate hazards and
cause damage to the device, even bodily injury or property damage, and will void any
warranty.

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CAUTION
Danger of explosion if internal lithium-ion battery is replaced by an incorrect type.
Replace only with the same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s instructions. Under no
circumstances should the Lithium battery cell be shorted; otherwise the battery cell
may heat up or cause potential burn hazards.
Warranty Policy
•IBASE standard products:
24-month (2-year) warranty from the date of shipment. If the date of shipment
cannot be ascertained, the product serial numbers can be used to determine
the approximate shipping date.
•3rd-party parts:
12-month (1-year) warranty from delivery for the 3rd-party parts that are not
manufactured by IBASE, such as CPU, memory, HDD, power adapter, panel
and touchscreen.
＊PRODUCTS, HOWEVER, THAT FAILS DUE TO MISUSE, ACCIDENT,
IMPROPER INSTALLATION OR UNAUTHORIZED REPAIR SHALL BE
TREATED AS OUT OF WARRANTY AND CUSTOMERS SHALL BE BILLED
FOR REPAIR AND SHIPPING CHARGES.
Technical Support & Services
1. Visit the IBASE website at www.ibase.com.tw to find the latest information about
the product.
2. If you need any further assistance from your distributor or sales representative,
prepare the following information of your product and elaborate upon the
problem.
•Product model name
•Product serial number
•Detailed description of the problem
•The error messages in text or in screenshots if there is any
•The arrangement of the peripherals
•Software in use (such as OS and application software, including the version
numbers)
3. If repair service is required, you can download the RMA form at
http://www.ibase.com.tw/english/Supports/RMAService/. Fill out the form and
contact your distributor or sales representative.

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FWA9400 User Manual
Table of Contents
Compliance....................................................................................................iii
Important Safety Information.......................................................................iv
WARNING ......................................................................................................iv
CAUTION ........................................................................................................v
Warranty Policy..............................................................................................v
Technical Support & Services ......................................................................v
Chapter 1 General Information................................................................1
1.1 Introduction.............................................................................................2
1.2 Features..................................................................................................3
1.3 Packing List ............................................................................................3
1.4 Optional Accessories ..............................................................................3
1.5 Specifications..........................................................................................4
1.6 Overview.................................................................................................6
1.7 Dimensions.............................................................................................8
Chapter 2 Hardware Configuration.........................................................9
2.1 Essential Installations Before You Begin...............................................10
2.1.1 CPU Installation / Replacement..............................................11
2.1.2 Network Module Installation / Removal...................................11
2.1.3 Memory Installation ................................................................12
2.1.4 HDD Installation......................................................................13
2.1.5 Fan Module Installation...........................................................14
2.2 Setting the Jumper................................................................................15
2.3 Jumper & Connector Locations on Motherboard...................................16
2.4 Jumper Quick Reference ......................................................................17
2.5 Connectors Quick Reference................................................................19
Chapter 3 BIOS Setup............................................................................23
3.1 Introduction...........................................................................................24
3.2 BIOS Setup...........................................................................................24
3.3 Main Settings........................................................................................25
3.4 Advanced Settings................................................................................26

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3.4.1 ACPI Settings.........................................................................27
3.4.2 NCT5523D Super IO Configuration ........................................28
3.4.3 NCT7904D HW Monitor..........................................................31
3.4.4 LAN Bypass Configuration......................................................32
3.4.5 Serial Port Console Configuration...........................................33
3.4.6 iSCSI Configuration................................................................34
3.4.7 Network Stack Configuration ..................................................35
3.4.8 CSM Configuration.................................................................36
3.4.9 Trusted Computing.................................................................37
3.4.10 USB Configuration..................................................................38
3.5 IntelRCSetup.........................................................................................40
3.6 Server Management..............................................................................41
3.7 Security Settings...................................................................................42
3.8 Boot Settings.........................................................................................43
3.9 Save & Exit Settings..............................................................................44
Appendix ......................................................................................................45
A. I/O Port Address Map............................................................................46
B. Interrupt Request Lines (IRQ)...............................................................49
C. Watchdog Timer Configuration..............................................................51

1
Chapter 1
General Information
The information provided in this chapter includes:
•Features
•Packing List
•Optional Accessories
•Specifications
•Overview
•Dimensions

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FWA9400 User Manual
1.1 Introduction
FWA9400 series are specifically designed for the network security and
management market. There are plenty of applications adopting network
security or network management as listed below.
Network Security Applications:
•Firewall
•Unified Threat Management (UTM)
•Virtual Private Network (VPN)
•Proxy Server
•Caching Server
Network Management Applications:
•Load balancing
•Quality of Service
•Remote Access Service
The FWA networking appliance product line covers the spectrum from offering
platforms designed for:
•SOHO
•SMB
•Enterprise
Each product is designed to address the distinctive requirements of its
respective market segment from cost effective entry-level solutions to high
throughput and performance-bound systems for the enterprise level.

General Information
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1
1.2 Features
•2U rackmount platform designed with Intel®Xeon®E5-2600 V4 / V3 dual
processors
•16 x DDR4 RDIMM or LRDIMM, expandable up to 512 GB
•6 or 8 x network modules with up to 48 or 64 GbE ports
•Optional IPMI 2.0 module to output through VGA port
•1 x PCIe (x8) expansion slot
•800W redundant power supply
1.3 Packing List
Your FWA9400 package should include the items listed below. If any of the
items below is missing, contact the distributor or the dealer from whom you
purchased the product.
•FWA9400 x 1
•800W Redundant Power Supply x 1
•Power Cord x 2
•Rack Mount Bracket x 2
•Screws for Rack Mount Bracket x 12
1.4 Optional Accessories
IBASE provide optional accessories as follows. Please contact us or your
dealer if you need any.
•Console Cable (160 cm, PK1-51)
•IPMI Module (IDN100)
•VGA Cable (40 cm, VGA21A) for IDN100
•NIC Module:
IBN-R420BN (Intel®1x i350-AM4, 4 x RJ45 GbE, Non-Bypass)
IBN-R420BU (Intel®1x i350-AM4, 4 x RJ45 GbE, 2 Bypass Segment)
IBN-R840N (Intel®2x i350-AM4, 8 x RJ45 GbE, Non-Bypass)
IBN-R840U (Intel®2x i350-AM4, 8 x RJ45 GbE, 4 Bypass Segment)
IBN-S400 (Intel®1x i350-AM4, 4 SFP GbE, Non-Bypass)
IBN-S800 (Intel®2x i350-AM4, 8 SFP GbE, Non-Bypass)

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FWA9400 User Manual
1.5 Specifications
Product Name
FWA9400-SHD
FWA9400-NIC
System
Motherboard
MB979
Operating
System
•Windows Server 2012
•Linux Ubuntu 14.04.3
CPU
Intel®Xeon®E5-2600 V4 / V3, dual processor
Chipset
Intel®C612 PCH
Memory
16 x DDR4 RDIMM or LRDIMM, expandable to 512 GB
Storage
•2 x 3.5” hot-swappable
HDD
•1 x SATA III CFast
•2 x 2.5” or 1 x 3.5” internal
HDD
•1 x SATA III CFast
Network
2 x Intel®I210AT GbE controller
Super I/O
Nuvoton NCT5523D
Graphics
IDN100 module (Optional)
IPMI
IPMI module compliant with IPMI 2.0 (Optional)
Power Supply
Full range 800W 1+1 redundant power supply
Power
Requirement
100 ~ 240V AC
BIOS
AMI BIOS
Watchdog
Watchdog Timer 256 segments, 0, 1, 2…255 sec/min
Chassis
Aluminum & steel, black
Dimensions
(W x H x D)
437 x 88 x 580 mm (17.20”x 3.46” x 22.83”)
Weight
20 kg (44.1 lb)
Certificate
CE / FCC Class A
Front I/O Ports
Console
1 x Console port
Management
Port (MGMT)
2 x MGMT ports
(MGMT2 is shared with IPMI NC-SI port)
Traffic LAN
Port
48 x RJ45 GbE LAN ports
(6 x network module slots)
64 x RJ45 GbE LAN ports
(8 x network module slots)
USB
2 x USB 2.0
HDD
2 x 3.5” hot-swappable HDD
drive bay
N/A

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1
Product Name
FWA9400-SHD
FWA9400-NIC
Rear I/O Ports
AC Inlet
2 x 100 ~ 240V AC Inlet
CFast
1 x SATA III CFast slot
Display
1 x VGA port (based on the optional IPMI module)
Fan
4 x swappable system fan modules
Power
2 x hot-swappable power supply modules
Expansion
1 x PCIe (x8) slot
Environment
Temperature
•Operating: 0 ~ 40 °C (32 ~ 104 °F)
•Storage: -20~ 70 °C (-4 ~ 158 °F)
Relative
Humidity
5 ~ 90% at 45 °C (non-condensing)
Vibration
Protection
•Operating: 0.25 Grms / 3 ~ 500 Hz (Z-axis)
•Non-operating: 1.0 Grms / 3 ~ 500Hz (Z-axis)
Shock
Protection
Half-sinewave 50G Z-axis
All specifications are subject to change without prior notice.

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FWA9400 User Manual
1.6 Overview
Front View
•FWA9400-SHD
•FWA9400-NIC
FWA9400-SHD and FWA9400-NIC are different in items 2 and 3.
No.
Name
No.
Name
1
LCM Display with 5 buttons
5
USB 2.0 Ports
2
Network Module Slots:
•FWA9400-SHD: Slots A ~ F
•FWA9400-NIC: Slots A ~ H
6
Console Port
3
3.5” Hot-swappable HDD Bay
(for FWA9400-SHD only)
7
LED Indicators
(from top to bottom: Status2,
Status1, Power LED)
4
Management Ports

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1
Rear View
No.
Name
No.
Name
1
PCIe Card Slot
3
VGA Port
(via the optional IPMI module)
2
System Fan Module
4
Reduntant Power Supply
Oblique View

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FWA9400 User Manual
1.7 Dimensions
Unit: mm

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Chapter 2
Hardware Configuration
The information provided in this chapter includes:
•Essential installations before you begin
•Information and locations of connectors

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FWA9400 User Manual
2.1 Essential Installations Before You Begin
For the network modules, HDD (only available for FWA9400-SHD), or the fan
modules installations, you can directly install without disassemble the device.
For the memory, CFast, PCIe cards or IPMI module, you need to disassemble
the device cover before installations by removing 8 screws as shown below to
pull out the lid.
Note: The device as shown above is FWA9400-SHD, taken as an illustration
example.

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2.1.1 CPU Installation / Replacement
Follow the instructions below to install or replace the CPU if necessary.
1. Take away the fan duct. Then remove the CPU heatsink.
2. Unlock the CPU socket by pressing the lever sideways, then lift up the
lever and the metal lid.
3. Position the CPU above the socket such that the CPU corner aligns with
the gold triangle matching the sockt corner with a small triangle.
4. Carefully insert the CPU into the socket and push down the lever to
secure the CPU.
Then you can install the CPU cooler and fan duct back.
Note: Ensure that the CPU heatsink and the CPU top surface are in total
contact to avoid CPU overheating problem that would cause your
system to hang or be unstable
2.1.2 Network Module Installation / Removal
Release two screws of a network module and pull it out carefully as shown
below for replacement and installation.

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FWA9400 User Manual
2.1.3 Memory Installation
If you need to install or replace a memory module, follow the instructions
below for installation after you disassemble the device cover.
1. Press the ejector tab of the memory slot down and outwards with your
fingertips.
2. Hold the memory module and align the key of the module with that on the
memory slot.
3. Gently push the module in an upright position until the ejector tabs of the
memory slot close to hold the module in place when the module touches
the bottom of the slot.
To remove the module, press the ejector tabs outwards with your fingertips to
eject the module.

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2.1.4 HDD Installation
Remove 6 screws on the side (or 4 screws on the bottom) of the HDD tray,
attach your HDD and tighten the screws.