
TSTAT0406 & TSTAT0407
International Comfort Products, LLC Page 9 48201530101 Sep 2008
DOWN STAGING
ON
OFF
SELECT OPTION ∇∆
⊲PREVIOUS
ON
DOWN STAGING Highlighting the DOWN STAGING option and pressing the SELECT button brings up the DOWN STAGING
screen. Pressing the UP or DOWN button will alternate between ON & OFF. Selecting ON will allow the
thermostat to down stage to a lower heating or cooling stage as the ambient temperature gets closer to the
temperature setpoint. Selecting OFF forces the thermostat to satisfy the call for heat or cool on the highest
active stage without down staging. Pressing the SELECT button when the desired option is highlighted
activates that option.
TEST MODE
TEST MODE SCREEN
HEAT PUMP MULTI
OFF
1ST STAGE COOL
2ND STAGE COOL
1ST STAGE HEAT
2ND STAGE HEAT
3RD STAGE HEAT
4TH STAGE HEAT
EMERGENCY HEAT
SELECT OPTION ∇∆
⊲PREVIOUS
OFF
TEST MODE SCREEN
1ST STAGE COOL
W1 OFF
W2 OFF
Y1 ON
Y2 OFF
GON
O/B ON
MIN OFF TIMER = 0
TESTING TIMER = 28 MIN
CANCEL
■
Highlighting the TEST MODE option and pressing the SELECT button
brings up the TEST MODE screen. Pressing the UP or DOWN button will
alternate between OFF and a list of all the heating and cooling stages
available in the model configuration you have programmed into the
thermostat. Pressing the SELECT button when the desired option is
highlighted activates that option. Selecting the OFF option will not change
any settings and will return to the previous screen. Selecting one of the
heating or cooling stages options will go to the associated screen and
show the list of thermostat inputs and display their OFF or ON status as
well as the cooling or heating stage selected at the top of the screen. The
minimum off timer is set to zero and the testing timer is set to 30 minutes.
The screen will flash red then blue throughout the testing process until
the testing timer is satisfied or the center CANCEL button is pushed.
COOL TO DEHUMIDIFY
COOL TO DEHUMIDIFY
YES
NO
CHANGE MODE
⊲PREVIOUS
YES
Highlighting the COOL TO HUMIDIFY option and pressing the SELECT button brings up the COOL TO
DEHUMIDIFY screen. Pressing the UP or DOWN button will alternate between YES & NO. Selecting YES
will allow the HVAC equipment in cooling to dehumidify the conditioned space. This feature is used when
the system does not have variable speed capabilities. This feature energizes the cooling outputs (Y1, G &
O) and the H output whenever the need for dehumidification is needed. This feature is only active when
there is no active call for heating or cooling. Selecting NO does not allow this feature to be active at any
time. Pressing the SELECT button when the desired option is highlighted activates that option.
COMFORT ALERT™MODULE FAULT CODES
Status LED Status LED Description Status LED Troubleshooting Information
Green “POWER” Module has power Supply voltage is present at module terminals
Red “TRIP” Thermostat demand signal
Y is present, but the
compressor is not running.
1. Compressor protector is open
•Check for high head pressure
•Check compressor supply voltage
2. Outdoor unit power disconnect is open
3. Compressor circuit breaker or fuse(s) is open.
4. Broken wire or connector is not making contact
5. Low Pressure switch open if present in system
6. Compressor contactor has failed open.
Yellow “ALERT”
Flash Code 1
Long Run Time
Compressor is running
extremely long run cycles
1. Low refrigerant charge
2. Evaporator blower is not running
•Check blower relay coil and contacts
•Check blower motor capacitor
•Check blower motor for failure or blockage
•Check evaporator blower wiring and connectors
•Check indoor blower control board
•Check thermostat wiring for open circuit
3. Evaporator coil is frozen
•Check for low suction pressure
•Check for excessively low thermostat setting
•Check evaporator airflow (coil blockages or return air filter)
•Check ductwork or registers for blockage
4. Faulty metering device
•Check TXV bulb installation (size, location and contact)
•Check if TXV/fixed orifice is stuck closed or defective
5. Condenser coil is dirty
6. Liquid line restriction (filter drier blocked if present in
system)
7. Thermostat is malfunctioning
•Check thermostat sub-base or wiring for short circuit
•Check thermostat installation (location, level)
8. Comfort Alert Module failure
Yellow “ALERT”
Flash Code 2
System Pressure Trip
Discharge or suction
pressure out of limits or
compressor overloaded
1. High head pressure
•Check high pressure switch if present in system
•Check if system is overcharged with refrigerant
•Check for non-condensable in system
2. Condenser coil poor air circulation (dirty, blocked,
damaged)
3. Condenser fan is not running
•Check fan capacitor
•Check fan wiring and connectors
•Check fan motor for failure or blockage
4. Return air duct has substantial leakage
5. If low pressure switch present in system, check Flash Code
6. 1 information
Status LED Status LED
Description Status LED Troubleshooting Information
Yellow “ALERT”
Flash Code 3 Short Cycling
Compressor is running
only briefly
1. Thermostat demand signal intermittent
2. Time delay relay or control board defective
3. If high pressure switch present, go to Flash Code 2 information
4. If low pressure switch present, go to Flash Code 1 information
Yellow “ALERT”
Flash Code 4
Locked Rotor 1. Run Capacitor has failed
2. Low line voltage (contact utility if voltage disconnect is low)
3. Excessive liquid refrigerant in compressor
4. Compressor bearings are seized
•Measure compressor oil level
Yellow “ALERT”
Flash Code 5
Open Circuit 1. Outdoor unit power disconnected
2. Compressor circuit breaker or fuse(s) open
3. Compressor contactor has failed open.
•Check compressor contactor wiring and connectors
•Check for compressor contactor failure (burned, pitted or open)
•Check wiring and connection between supply and compressor
•Check for low pilot voltage at compressor contactor coil
4. High pressure switch is open and requires manual reset
5. Open circuit in compressor supply wiring or connections
6. Unusually long compressor protector reset time due to extreme
ambient temperature
7. Compressor windings are damaged
•Check compressor motor winding resistance
Yellow “ALERT”
Flash Code 6
Open Start Circuit 1. Run capacitor has failed
2. Open circuit in compressor start winding or connections
•Check wiring and connections= between supply and the
compressor “S” terminal
3. Compressor start winding is damaged
•Check compressor motor winding resistance
Yellow “ALERT”
Flash Code 7
Open Run Circuit
Current only in start
circuit
1. Open circuit in compressor run wiring or connections
•Check wiring and connectors between supply and the
compressor “R” terminal
2. Compressor run winding is damaged
•Check compressor motor winding resistance
Yellow “ALERT”
Flash Code 8
Welded Contactor 1. Compressor contactor has failed closed
2. Thermostat demand signal not connected to module
Yellow “ALERT”
Flash Code 9
Low Voltage
Control circuit < 17
VAC
1. Control circuit transformer is overloaded
2. Low line voltage (contact utility if voltage at disconnect is low)
•Check wiring connections
Flash Code number corresponds to a number of LED flashes, followed by a pause and then repeated.
TRIP and ALERT LED’s flashing at the same time means control circuit voltage is too low for operation.