Heatmiser neoStat User manual

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Model: 12 V
Available in : Sapphire Black and Glacier White

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Table of Contents
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2
3-4
5-6
7
8
8-9
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Product Image
Table of Contents
What is a Programmable
Room Thermostat?
Installation Procedure
Mode Select
Pairing the neoHub
Pairing the neoStat
What is a Mesh Network?
31-32
33
34
35
35
36-38
LCD Display
Setting the Switching Times
Timer Override
Optional Features
Optional Features Table
Notes
Mode 2 - Time Clock
LCD Display
Temperature Display
Setting the Clock
Setting the Comfort Levels
Setting the Temperature
Temperature Hold
31
Mode 1 - Thermostat 10
11-12
13
14
15-16
17
18
Locking/Unlocking the neoStat
Frost Protection
Power ON/OFF
Holiday Programming
Optional Features
Re-calibrating the Thermostat
Error Codes
Wiring Diagrams
Factory Reset
19
20
21
22
23-26
27
27
28-29
30

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What is a Programmable Room Thermostat?
A programmable room thermostat is both a programmer and a room thermostat.
A programmer allows you to set“On” and “Off” periods to suit your own lifestyle.
A room thermostat works by sensing the air temperature, switching on the heating when
the air temperature falls below the thermostat setting, and switching it off once this set
temperature has been reached.
So a programmable room thermostat lets you choose what times you want the heating
to be on, and what temperature it should reach while it is on. It will allow you to select
different temperatures in your home at different times of the day (and days of the week)
to meet your particular needs and preferences.
Setting a programmable room thermostat to a higher temperature will not make the
room heat up any faster. How quickly the room heats up depends on the design and size
of the heating system.
Similarly reducing the temperature setting does not affect how quickly the room cools
down. Setting a programmable room thermostat to a lower temperature will result in the
room being controlled at a lower temperature, and saves energy.

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The way to set and use your programmable room thermostat is to find the lowest
temperature settings that you are comfortable with at the different times you have
chosen, and then leave it alone to do its job.
The best way to do this is to set the room thermostat to a low temperature
– say 18°C , and then turn it up by 1°C each day until you are comfortable with the
temperature. You won’t have to adjust the thermostat further. Any adjustment above
this setting will waste energy and cost you more money.
You are able to temporarily adjust the heating program by overriding or using the
temperature hold feature. These features are explained further on pages 17 and 18
of this manual.
Programmable room thermostats need a free flow of air to sense the temperature,
so they must not be covered by curtains or blocked by furniture. Nearby electric
fires, televisions, wall or table lamps may also prevent the thermostat from working
properly.

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Installation Procedure
This neoStat is designed to be flush mounted and requires a back box of
35mm (minimum depth) to be sunk into the wall prior to installation.
Step 1
Remove the screw from the bottom face of the thermostat then carefully separate
the front half from the back plate.
Step 2
Place the thermostat front somewhere safe.
Terminate the thermostat as shown in the diagrams on pages 28-29 of this booklet.
Step 3
Screw the thermostat back plate securely into the back box.
Step 4
Clip the front of the thermostat onto the back plate, securing it in place with the
retaining screw.
Do
Mount the thermostat at eye level.
Read the instructions fully so you get the best from our product.
Don’t
Do not install near to a direct heat source as this will affect functionality.
Do not push hard on the LCD screen as this may cause irreparable damage.

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Mode Select
This neoStat can either be used as a thermostat or a time clock.
Thermostat mode is the default setting.
To change between thermostat or time clock modes, follow these steps.
• Use the Left / Right keys to scroll to SETUP ................................................................
• Press and hold the Tick button for 10 seconds .........................................................
• Use the Left / Right keys to scroll between modes .................................................
Mode 1 = Thermostat
Mode 2 = Time Clock
Note: the selected option will flash.
• Press the Tick key to confirm selection ........................................................................
The neoStat will revert to the main display screen for the selected mode.
For time clock mode instructions, first pair the time clock with the neoHub as
explained on page 8, then turn to page 33.

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The next step is to join the neoStat to the neoHub, we recommend joining the
neoStat located nearest to the neoHub first.
To add a neoStat, follow these steps;
• Select Add Zone, enter a zone title and press Add Zone again.
• You now have two minutes to join the neoStat to the neoHub.
• On the neoStat, use the Left / Right keys to select SETUP and press Tick ...
• Feature 01 is displayed on screen.
Pairing the neoStat
Pairing the neoHub
To pair the neoHub with the neoApp, follow these steps.
• Connect the power supply to the neoHub.
• Connect the neoHub to your router with the Ethernet cable provided. The router
will automatically assign an IP address to the neoHub, the Link LED will light up
once the neoHub has connected to your network.
• Connect your smartphone or tablet device to the same WiFi network as your router.
• Download the FREE Heatmiser neoApp from the Apple App Store,
Google Play Store, Amazon App Store or Windows Phone App Store and register
an account.
• Once you have registered your account, press the Login button then press the
Add Location option.
• Press the connect button on the neoHub to add the location to your account.
• When successfully connected, enter a title for the new location (e.g. Home) and
configure the time zone for the system.

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What is a Mesh Network
NeoStats work using a mesh network, meaning neoStats have the ability to send &
receive signals via other thermostats on the network. This signal is relayed from one
thermostat to another until it reaches its destination. This communication method
extends the communication range whilst offering increased network stability when
compared with standard RF thermostats.
The Mesh symbol is shown when the device is communicating with the neoHub, if the
mesh symbol disappears this indicates connection to the neoHub has been lost.
• Press the Tick key to pair the neoStat to the neoHub ........................................
• The MESH symbol appears flashing on the display.
• When the neoStat successfully connects to the neoHub the MESH symbol will
be permanently displayed.
• Press Next to add more zone or press Finish to complete the setup.
Please note, you only have to pair the hub to your account once. To pair any additional
neoStats, select Add Zones from the Manage Zones option in the neoApp.

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What is a Mesh Network
Mode 1 - Thermostat
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1. Day Indicator - Displays the day of the week.
2. Mesh Symbol - Displayed when connected to the neoHub.
3. Floor Limit Symbol - Displayed when the floor probe has reached the
temperature limit set on feature 07.
4. Frost Symbol - Displayed when frost protection mode is active.
5. Flame Symbol - Displayed when the thermostat is calling for heat, flashes when
optimum start is active.
6. Floor/Room Temp - Indicates the current sensor mode.
7. Set - Displayed when changes are being made to the program schedule or
current set point.
8. Key Lock Indicator - Displayed when the KeyLock is Locked.
9 Program Indicator - Displayed during programming to show which period is
being altered.
10. Main Menu - Displays which option is currently selected.
11. Temperature Format - Degrees Celsius or Fahrenheit.
12. Temperature - Displays the current sensor temperature.
13. Clock - Time displayed in 24 hour format.
14. Holiday Left - Displayed when the thermostat is in holiday mode.
15. Hold Left - Displayed when a temperature hold is active, the remaining time
will be shown.
LCD Display

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This neoStat can be congured for dierent sensor options such as built in air sensor,
oor sensor or both. The display will clearly indicate which sensor is being used by
showing either “Room Temp” or “Floor Temp” before the actual temperature value.
When the neoStat is set to use both the air & the oor sensor, the room temperature will
be displayed by default.
To view the current oor temperature, press and hold the Left and Right arrow keys
for 5 seconds, the oor temperature will then be displayed .......................................
Temperature Display
Room Temperature Floor Temperature

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Setting the Clock
To set the clock, follow these steps.
• Use the Left / Right keys to scroll to CLOCK .........................................................
• Press Tick to conrm selection ...........................................................................................
• Use the Up / Down keys to set the hours (24 hour format) ............................
• Press Tick to conrm selection ...........................................................................................
• Use Up / Down keys to set the minutes ................................................................
• Press Tick to conrm selection ...........................................................................................
• Use Left / Right keys to set the the day .................................................................
• Press Tick to conrm selection and return to the main display ...........................
Temperature Display
Day
Minutes
Hours

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Comfort Levels Explained
The neoStat offers three program mode options; Weekday/Weekend programming,
7 Day programming and 24 Hour programming. There is also the option to
use the thermostat as a Non-Programmable thermostat.
When thermostats are connected to the mesh network, the program mode for
the system is configured by using the neoApp.
The thermostat is supplied with comfort levels already programmed, but these can be
changed easily. The default times and temperature settings are;
07:00 - 21°C (Wake) 09:00 - 16°C (Leave) 16:00 - 21°C (Return) 22:00 - 16°C (Sleep)
If you only want to use 2 levels, you should program the unused levels to --:--
For Weekday/Weekend programming, the four comfort levels are the same for Mon-Fri, but can
be different for Sat-Sun. For 7 Day programming each day of the week can have four different
comfort levels. In 24 Hour mode all days are programmed with the same comfort levels.
• To program the comfort levels, use the Left / Right keys to scroll to EDIT .............
• Press Tick to confirm selection ......................................................................................................
• Use the Left / Right keys to select day / period of week (the selection will flash).
• Press Tick to confirm selection ......................................................................................................
• WAKE will now flash and the current time and temperature setting will be shown.
• Press Tick to alter WAKE settings ...................................................................................................

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Comfort Levels Explained
The neoStat oers three program mode options; Weekday/Weekend programming,
7 Day programming and 24 Hour programming. There is also the option to
use the thermostat as a Non-Programmable thermostat.
When thermostats are connected to the mesh network, the program mode for
the system is congured by using the neoApp.
The thermostat is supplied with comfort levels already programmed, but these can be
changed easily. The default times and temperature settings are;
07:00 - 21°C (Wake) 09:00 - 16°C (Leave) 16:00 - 21°C (Return) 22:00 - 16°C (Sleep)
If you only want to use 2 levels, you should program the unused levels to --:--
For Weekday/Weekend programming, the four comfort levels are the same for Mon-Fri, but can
be dierent for Sat-Sun. For 7 Day programming each day of the week can have four dierent
comfort levels. In 24 Hour mode all days are programmed with the same comfort levels.
• To program the comfort levels, use the Left / Right keys to scroll to EDIT .............
• Press Tick to conrm selection .......................................................................................................
• Use the Left / Right keys to select day / period of week (the selection will ash).
• Press Tick to conrm selection .......................................................................................................
• WAKE will now ash and the current time and temperature setting will be shown.
• Press Tick to alter WAKE settings ...................................................................................................
• Use the Up / Down keys to set the hours ..............................................................
• Press Tick to conrm ..............................................................................................................
• Use the Up / Down keys to set the minutes .........................................................
• Press Tick to conrm ..............................................................................................................
• Use the Up / Down keys to set the temperature .................................................
• Press Tick to conrm the settings .....................................................................................
• Press the right arrow key .....................................................................................................
• LEAVE will now ash and the current settings will be displayed.
• Press Tick to alter LEAVE settings ......................................................................................
• Repeat these steps to set all comfort levels.
• For any unused periods set time to --:--
• Use the Left / Right keys to scroll to DONE and press Tick .......................

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Temperature Control
The Up / Down keys allow you to adjust the set temperature .............................
When you press either key, you will see the word SET and the desired
temperature value. Use the Up / Down keys to adjust the SET value ...............
Press Tick to conrm settings and return to the main display .....................................
Note: This new temperature is maintained only until the next programmed comfort level.
At this time, the thermostat will revert back to the programmed levels.
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Set Temperature
Set Icon

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Temperature Hold
The temperature hold function allows you to manually override the current operating
program and set a dierent temperature for a desired period.
• Use the Left / Right keys to scroll to HOLD ..........................................................
• Press Tick to conrm selection ..........................................................................................
• Use the Up / Down keys to set the desired Hold period .................................
• Press Tick to conrm selection ..........................................................................................
• Use the Up / Down keys to set the desired Hold temperature ......................
• Press Tick to conrm selection ..........................................................................................
You will see the HOLD LEFT indication is displayed on screen.
The time will countdown the set duration and then revert to the normal program.
To cancel a temperature hold, repeat these steps but reduce the hold time to 00:00 hrs.
HOLD LEFT Indicator
Hold Time Remaining
Set Temperature
Set Icon
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Unlocking the neoStat
Use the Left / Right keys to scroll to the Power Icon .............................................
The frost icon will toggle ON/OFF each time Tick is pressed ..................................................
In this mode, the neoStat will display the frost icon and will only turn the heating
ON should the room temperature drop below the set frost temperature (see page 23).
If the heating is turned ON whilst in frost mode, the ame symbol will be displayed.
To cancel the frost protect mode, navigate to the Power button again and press Tick.
Frost Protection Mode Enabled
Frost Mode