ENGLISH
How long is the IKEA guarantee valid?
under guarantee, this will not extend the guarantee period for
the appliance.
Who will execute the service?
service operations or authorized service partner network.
What does this guarantee cover?
The guarantee covers faults of the appliance, which have been
caused by faulty construction or material faults from the date
the costs to remedy the fault e.g. repairs, parts, labour and
travel will be covered, provided that the appliance is accessible
for repair without special expenditure. On these conditions the
EU guidelines (Nr. 99/44/EG) and the respective local regulations
What will IKEA do to correct the problem?
and decide, at its sole discretion, if it is covered under this
authorized service partner through its own service operations,
will then, at its sole discretion, either repair the defective
product or replace it with the same or a comparable product.
What is not covered under this guarantee?
• Normal wear and tear.
• Deliberate or negligent damage, damage caused by failure
to observe operating instructions, incorrect installation or by
connection to the wrong voltage, damage caused by chemical
or electrochemical reaction, rust, corrosion or water damage
including but not limited to damage caused by excessive
lime in the water supply, damage caused by abnormal
environmental conditions.
• Consumable parts including batteries and lamps.
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normal use of the appliance, including any scratches and
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soap drawers.
• Damage to the following parts: ceramic glass, accessories,
crockery and cutlery baskets, feed and drainage pipes, seals,
lamps and lamp covers, screens, knobs, casings and parts of
casings. Unless such damages can be proved to have been
caused by production faults.
• Cases where no fault could be found during a technician’s visit.
• Repairs not carried out by our appointed service providers
and/or an authorized service contractual partner or where
non-original parts have been used.
• Repairs caused by installation which is faulty or not according
• The use of the appliance in a non-domestic environment i.e.
professional use.
• Transportation damages. If a customer transports the product
delivers the product to the customer’s delivery address, then
damage to the product that occurs during this delivery will be
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appliance.
•
authorized service partner repairs or replaces the appliance
under the terms of this guarantee, the appointed Service
Provider or its authorized service partner will reinstall the
repaired appliance or install the replacement, if necessary.
• This does not apply within Ireland, customer should contact
Service Provider for further information. (just for GB)
These restrictions do not apply to fault-free work carried out by
country.
How country law applies
or exceed all the local legal demands. However these conditions
do not limit in any way consumer rights described in the local
legislation.
Area of validity
For appliances which are purchased in one EU country and
taken to another EU country, the services will be provided in
the framework of the guarantee conditions normal in the new
country.
guarantee exists only if the appliance complies and is installed
in accordance with:
•
guarantee claim is made;
•
Information.
The dedicated AFTER SALES for IKEA appliances
Service Centre to:
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•
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To ensure that we provide you with the best assistance, please
before contacting us.
How to reach us if you need our service
Please refer to the last page of
this manual for the full list of IKEA
appointed Authorized Service Centre
and relative national phone numbers.
on this manual. Always refer to the numbers listed
assistance for. Please also always refer to the IKEA
number placed on the rating plate of your appliance.
SAVE THE SALES RECEIPT!
article number (8 digit code) for each of the appliances you
have purchased.
Do you need extra help?
We recommend you read the appliance documentation carefully
before contacting us.
IKEA GUARANTEE
