iNetVu Viasat SurfBeam 2 User manual

Viasat SurfBeam® 2 Auto-Acquire and the iNetVu® 7700
Series Controller
Su 2
1-877-iNetVu6
www.c-comsat.com
Revision 2.0
February 8, 2017
ViaSat SurfBeam® 2 (Auto-Acquire)

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1.1 Safety and Warning Information
For your safety and protection the following important safety information should be reviewed before
installation, configuration and use of the iNetVu Satellite Platform System and Modem equipment. It is
also recommended to read the manual in its entirety prior to setup and operation.
Warning: The following general safety precautions must be observed during all phases of setup and
operation of this equipment. Failure to comply with these precautions or with specific warnings
elsewhere in this documentation violates safety standards of design, manufacture and intended use of
the equipment. C-COM Satellites Systems Inc. assumes no liability for the customer’s failure to comply
with these requirements.
This situation or practice might result in property or
equipment damage. Ensure All Cables are connected prior to
powering on 7700 Series Controller. Do not connect or
disconnect cables once controller has been powered on. It is
recommended that controller is properly grounded at all
times.

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1.2 System Overview
The iNetVu™Mobile Satellite Internet system is an automatic scanner, polarizer and beam positioning
system for a foldable two-way satellite antenna. It has been designed to automatically find and acquire
the satellite beam and the position based on both a GPS position reading as well as other positioning
parameters. It is targeted for mobile users that require high speed Internet access in remote locations
where cable and DSL do not exist. It provides two-way, high-speed data communications over satellite.
iNetVu™ empowers mobile users with the ability to stop anywhere there is Satellite coverage and
access Internet at broadband speeds. The iNetVu™ Mobile application consists of the iNetVu™ Mobile
software 7710 software (for the 7700 Series Controller)
iNetVu™ Mobile Application
Key Features:
•Automatic re-peak on satellite upon signal loss.
•Automatic dish stow if Mobile Platform moves
•If the vehicle is moved before the dish is stowed, the dish will sense movement and will
automatically begin stowing itself.
•The dish will not transmit unless it is pointed adequately to meet cross-polarization
specifications.
•The system will automatically find any satellite from any point on the Earth within its coverage
area.
•Displays comprehensive information about the satellite, dish, motors, GPS, compass, control
box, and modem.
•Finds the satellite, peaks the signal strength and selects the optimal path to perform the selected
satellite, allowing the customer’s computer to be online as soon as possible
•Simple to install, configure and operate.
1.3 General
All iNetVu™ Mobile Systems have been fully tested with the iNetVu ™ 7700 Controller prior to shipment.
All position feedback; limit sensing, limit switches and motor speeds have been calibrated and preset
prior to shipping. The wave-guide, the boom mounted Radio Transmitter cables and the
Transmission/Receive coaxial cables have all pre-wired. There is no need to re-calibrate the Mobile
Platform unless directed by a C-Com Support Technician.
It is critical that the iNetVu™ Controller stay together with the Mobile Platform it shipped with. You may
refer to the iNetVu™ Shipping Checklist to confirm this.
The iNetVu™ Mobile System has been designed for either roof rack mounting or mounting directly to a
vehicle. The iNetVu ™ Mobile Platform should always be secured to the vehicle.

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1.4 Pre-Configuration Check List
The following items should be completed/known prior to configuring the iNetVu® Mobile System.
Contact the Network Operation Center (NOC) if any of the following items are unknown or if you are
unfamiliar with them.
Prior to installing IMS and configuring your system, verify that you are using the minimum requirements
listed below. C-COM always recommends using the latest version as many fixes and improvements
have been made.
Note: Please contact C-COM if you require more information about modem compatibility as these
may change without further notice.
Service Type VA_SB2 Min. Modem Firmware Min. iNetVu SW/FW Interface
ViaSat SurfBeam® 2 (Auto-Acquire) UT_1.5.3.x.x + 7.7.5+ HTTP
•Verify Modem Software Version is correct. This can be acquired by login to modem’s webpage at
192.168.100.1. Go to Modem icon, the information can be found under INDENTIFICATION
section.

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1.5 System Wiring with Auto-Acquire Service
1.6 USB Interface Connection – System Wiring
USB Interface System Wiring Diagram
*Recommended for proper grounding of iNetVu®systems.
Note: TX Cable is the only cable used with a single IFL Cable Modem.
Ensure Control Cable, including RX and TX cables are
connected prior to powering on 7710 Controller.
STRAIGHT/
X-OVER
NETWORK
CABLE
24 VDC Input
(option)
iNetVu® Fly 75V
CONTROL
CABLE
TX
90 - 264VAC
!
Viasat Auto-Acquire (Mobile)
TX OUT
USB CABLE
RG6 Coaxial Cable
Network Cable
Power Cable
Control Cable
USB Cable
iNetVu® 7720
Remote Drive
Module
GPS /Glonass
Antenna
iNetVu® 7710
Controller
*Ground
protection
External
grounding
connection

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1.7 Network Interface Connection – Single IFL Cable System Wiring
Network Interface System Wiring Diagram
*Recommended for proper grounding of iNetVu®systems.
Note: TX Cable is the only cable used with a single IFL Cable Modem.
Ensure Control Cable, including RX and TX cables are
connected prior to powering on 7710 Controller.
24 VDC Input
(option)
iNetVu® Fly 98V
CONTROL
CABLE
TX
90 - 264VAC
!
RG6 Coaxial Cable
Network Cable
Power Cable
Control Cable
USB Cable
iNetVu® 7720
Remote Drive
Module
GPS /Glonass
Antenna
iNetVu® 7710
Controller
*Ground
protection
External
grounding
connection
Viasat Auto-Acquire (Mobile)
Router /
Switch
TX OUT
STRAIGHT/
X-OVER
NETWORK
CABLE

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1.8 Initial Controller Configuration and Verification Test with ViaSat
SurfBeam® 2 (Auto-Acquire)
Once the system wiring with the Viasat modem is setup and the network configuration on your PC is
configured, you are required to configure the system parameters for the following before satellite
acquisition:
€Communication Method between IMS and iNetVu® Controller.
€Modem/VSAT Communication Parameters
The 7710 Controller may be configured via the Software Application / Web Interface / LCD interface.
Only one is necessary for complete configuration.
€iNetVu® Software Application Version (preferred method)
€First time user should use the iNetVu Wizard which is imbedded into the iNetVu software for
guidance in configuring your system.
USB Connection
Ethernet Connection
€iNetVu® Web Interface
Ethernet Connection
€iNetVu® 7710 Front Panel
USB drivers must be installed for USB connection method. The configuration process is only required to
be done once as long there are no change in satellite, service, modem, or platform parameters.

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1.9 Tips and Recommendations
€The user has the option to search for satellite using the following methods depending on what is
available to you:
DVB search and or Reference Satellite Using a Known DVB Carrier
RF search
Beacon receiver
The recommended method of satellite search is DVB using DVB-S/S2, followed by DVB
reference satellite search with RF search being the last option of choice. If using RF search, a
valid RF frequency must be entered and is highly recommended; this can be the service
frequency or any other valid RF frequency from a known carrier (preferably taken from Modem
parameters)
Search Method
€DVB or RF search are selectable from the drop down window. DVB will search directly on DVB-
S1 or DVB-S2 carrier and lock on it. This is the option of choice to use when searching for
satellite. RF option will allow the user to base satellite searching and peaking strictly on RF
instead of DVB.
This method of searching could be used when the user is having a hard time finding the
transponder data for a specific satellite, or if no transponder data exists. The controller will then
peak on the modem signal when the satellite is found. RF search should be used as a last resort
after DVB and or DVB with reference satellite because search time is much longer.
€The Reference Satellite option is useful when the user cannot find a DVB transponder on the
desired target satellite. The user may select a reference satellite with a known DVB
Transponder. The iNetVu®System will lock onto the reference satellite, and then pivot from that
point to the desired target satellite, and peak on the modem signal. Does not work if search
method selected is RF Search.
€Beacon Receiver is used to lock onto a satellite without the use of a modem.
Compass Issues?
If you are in an area where there is magnetic interference or the compass readings are incorrect, it is
recommended to select Full Search which will also override the compass.
Full Search
Override Compass
Selecting Full Search will auto select Override Compass and set the AZ Search Window to 180 or
any other value depending on the Platform type. This value can be overridden to a more desirable
range. Override Compass can be selected without selecting Full Search but this does not hold
true for the vice-versa.
Refer to Controller User Manual for more information on using the iNetVu Controller and options
associated with your system.

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1.10 Software Setup and Initial Configuration Procedure with Viasat (Auto-
Acquire) Service
1. If you are using the network interface to communicate with the 7710 Controller, set the
PC/Notebook to the same network as the 7710 Controller. (If you are using the USB interface,
you may skip this step and continue to the Software Installation and Configuration.
2. Open Network and Sharing Center\Network
Connections, right-click your network card, and select
Properties.
3. Select Internet Protocol Version 4 (TCP/IPv4) and click
Properties.
4. Select Use the following IP address.
Set your PC to the same subnet as the 7710 Controller.
IP Address: 192.168.100.4
Subnet Mask: 255.255.255.0
Gateway: 192.168.100.1
The Gateway is usually the Router IP address. If no router is used, it
is usually the VSAT Modem IP Address.
Set the DNS IP Addresses if required.

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5. Set the 7710 Controller to the same network as the PC and VSAT Modem.
*Note: The controller IP should be set in the controller through the LCD interface prior to entering
it into the software tool for proper PC to Controller Communication through network interface.
(USB Interface users may skip this step)
To Configure the IP address on the controller, you must navigate to the CONF menu using the
LCD Interface. (Default password “password”)
a. Navigate to the “IP” menu and press the “ENTER” button.
b. Press the ‘↑’ button to allow for modification on the C_IP field and set the IP address
of the controller. For example, if the Modem/Router IP is 192.168.100.1 then the
controller IP could be set to 192.168.100.2. Press the “ENTER” button once the
change is complete.
c. Press the “Exit” button twice to exit out of the configuration menu. When prompted if
you would like to save configuration, press the ‘↑’ button to select “Y” (yes) and press
“Enter”.
d. Click the “reset” button on the controller.
You may view the 7710 Controller IP from the LCD interface via – MONITOR IP(C_IP)
SAT MDM EL AZ PL GP
MT CC P
W
SG IP SR
C_IP: 192.168.100.003
M IP: 192.168.100.001

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1.11 Software Installation and Configuration
Please Note: Do not connect the Controller via USB until the drivers and software have been
installed.
1. If you are installing from the USB flash drive or have downloaded from the C-COM FTP, run the
iNetVu7710Setup.exe file.
2. Install the FTDI USB Driver and continue through the Installation Wizard.
3. Install the iNetVu 7710 Software and close when complete.
4. Now connect the Controller to the PC using the provided USB cable.
5. You have successfully installed the 7710 iNetVu Drivers and Software. Exit the setup wizard.
6. You can now run the iNetVu Mobile 7710 software from the shortcut on your desktop.

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1.12 iNetVu Setup Wizard
1. The first screen you will see is the new iNetVu Setup Wizard. You can choose to continue using
the wizard or click NO to proceed to the iNetVu Mobile 7710 software.
NOTE: It is recommended that you continue to the iNetVu Setup Wizard and confirm all
required information is correct. Please select “Do not show this message again” so this pop-up
will not appear after you have completed the initial Controller setup.
2. If the controller firmware does not match you will be prompted to update.

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3. Follow the on-screen instructions to update the 7710 and 7720 controller firmware. Once
complete the wizard will resume.

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4. Configure the Platform Type, Version and Serial No. If no changes are needed press “Next” to
continue.
Platform
Type: Antenna Model
Version: Antenna Version
Serial No: Antenna Serial Number
It is important that this information be correct or will result in undesired antenna behavior.

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5. Complete the Service Information section, set to SurfBeam2 as the Service Type. Select the
Interface method you wish to use and configure accordingly. Mouse over each selection for a
detailed description. After changes, have been made please click “Next” to continue.
Service Information
Type: VA_SB2
Interface: HTTP (how the Controller will communicate with the Modem)
Modem Configuration
IP Address: Enter the Modem IP Address
Controller TCP/IP Settings
IP Address: Controller IP Address
Subnet Mask: Controller Subnet Mask
Default Gateway: Controller Gateway (Modem or Router)

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6. Click Finish to complete the setup.
7. Once completed you will be able to save changes by selecting Yes, or select No to return to the
previous screen to make additional changes.
8. Congratulations you have configured your iNetVu Controller. You can now find satellite by
pressing the FIND SAT button from the front panel or by launching the iNetvu Software.
*For more detailed information on the iNetVu®7700 Series Controller Software, refer to the iNetVu®
7700 Series Controller Manual.