INFRARED CAMERAS 9640 Series User manual
9640 SERIES IR CAMERA
USER MANUAL
PLEASE READ THIS MANUAL BEFORE SWITCHING THE UNIT ON.
IMPORTANT SAFETY INFORMATION INSIDE.
2105 W. Cardinal Dr. Beaumont, TX 77705
ICI cameras fall under US Federal Law and Export Control.
THIS DEVICE IS INTENDED FOR ADJUNCTIVE USE WITH OTHER CLINICAL DIAGNOSTIC
PROCEDURES
MEASUREMENTS VISUALIZED FROM THE HUMAN FACE. NOT MEANT FOR STANDALONE
CLINICAL DIAGNOSTIC PROCEDURES OR TO TREAT OR DIAGNOSE PATIENTS.
MedicalMedical
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9640 SERIES IR CAMERA USER MANUAL
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©Copyright 2021, Infrared Cameras, Inc. - All rights reserved. The
contents of this document may not be reproduced in whole or in parts
without the written consent of the copyright owner.
Printed in the United States of America.
2105 W. Cardinal Dr.
Beaumont, TX 77705
(866) 861-0788
www.infraredcameras.com
THE MANUFACTURER RESERVES THE RIGHT TO ALTER THE
SPECIFICATIONS OF THE PRODUCT WITHOUT PRIOR NOTIFICATION. THE
MANUFACTURER ALLOWS HIMSELF THE RIGHT TO MODIFY WITHOUT
ANY PRELIMINARY OPINION THE TECHNICAL SPECIFICATIONS OF THE
PRODUCT. THIS MANUAL MAY CONTAIN TECHNICAL INACCURACIES OR
TYPOGRAPHICAL ERRORS.
NOTICE ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN
THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED
WITHOUT WARRANTY OF ANY KIND. NOTWITHSTANDING ANY OTHER
WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE ARE
PROVIDED “AS IS” WITH ALL FAULTS. ICI DISCLAIMS ALL WARRANTIES,
EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE,
OR TRADE PRACTICE.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE
ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION
PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED
HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE
SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR ICI
REPRESENTATIVE FOR A COPY.
IN NO EVENT SHALL ICI BE LIABLE FOR ANY INDIRECT, SPECIAL,
CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT
LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING
OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF ICI HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
9640 SERIES IR CAMERA USER MANUAL
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1. General Description
2. Safety Information
3. Intended Use
4. Technical Specifications
5. Structure
6. Package Contents
7. Installation Instructions
8. Computer Setup
9. Cleaning and Maintenance
10. Site and System Validation Checklist
11. Troubleshooting
12. About ICI
Contents
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9640 SERIES IR CAMERA USER MANUAL
1. General Description
9640 Series IR Cameras are a winning combination of pixel resolution and accuracy. The
unbeatable design is capable of meeting non-contact thermography needs. It is used in for
temperature screening applications.
2. Safety Information
• This device must be installed by qualified service personnel or system installation
personnel.
• Do take precautions to prevent the lens from being worn, scratched or broken. Avoid
touching the lens to prevent it from being damaged or getting dirty.
• Given that the uncooled thermal infrared image camera uses a very sensitive thermal
sensor, under no circumstances (powered on or off) should the lens be pointed directly
at a strong radiation source (such as sun, direct or reflected laser beam, etc.), otherwise
permanent damage will be caused to the uncooled thermal imager.
• This product is a precise electronic device that must be handled with care during use,
storage, and transportation to prevent dangerous actions such as the device being hit
by external force, or falling from heights.
• During transportation and storage the original packaging box must be used.
• Prior to start of the device, make sure that the power supply is properly connected. If
the power supply is connected incorrectly, the device may be damaged.
• Do not place any objects on the power cord, and do not place the device where the
power cord can be easily touched.
• Do not submerge the device in water. Protect the device from heavy seas and projecting
jets of water. Rated for environments of 5% to 95% non-condensing humidity.
• Do not drop or throw the device.
• Do not put the product into a fire.
• It is recommended to calibrate the device(s) annually.
• If the device operates abnormally, please contact the supplier and do not dismantle the
device on your own.
3. Intended Use
9640 Series IR Cameras are used as an adjunct to other clinical diagnostic procedures for
elevated body temperature screening based on the skin surface temperature visualized from
the human face.
Patient population: All age groups
Environment of use: hospitals, sub-acute healthcare settings, public areas, i.e., airports.
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4. Technical Specifications
Detector Array UFPA (VOx)
FOV Lens dependent
Measurement Distance Lens dependent
640 x 512
< (20 mK) 0.02 °C at 30 °C (86°F)
30 Hz 9 Hz
14-bit
25 °C to 45 °C (77 °F to 113 °F)
0 °C to 50 °C (32 °F to 122 °F)
-40 °C to 80°C (-40 °F to 176 °F)
5% to 95% non-condensing
Accuracy ± 0.2 °C (0.36 °F)
> 99 %
70 G/4.3 G
46 mm x 40 mm x 38 mm (L x W x D ± 0.5 mm)
(1.81” x 1.57” x 1.50” (L x W x H ± 0.02”))
5 V DC 500 mA, < 1.4 W
< 82 g (2.89 oz)
Interface USB Mini-B
Raw
0.01 to 1.0
IP 54
Built-in shutter
SPECIFICATIONS SUBJECT TO CHANGE WITHOUT NOTICE
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1. Mini-USB interface
1.
5. Structure
9640 SERIES IR CAMERA USER MANUAL
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6. Package Contents
ENSURE ALL SYSTEM EQUIPMENT AND COMPONENT ITEMS ARE
PRESENT BEFORE BEGINNING INSTALLATION
Mounting Bracket
Laptop Laptop AC Power Cord
Software USB Drive
Temperature Reference AC Power Cord
Laptop AC Power Adapter
9640 Series IR Camera Mini-USB to USB Cable
9640 SERIES IR CAMERA USER MANUAL
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A. B.
Loosen mounting bracket by
turning dial to the left.
7. Installation Instructions
SELECT AN APPROPRIATE AREA FREE OF IMMEDIATE AIRFLOW
FROM DOORWAYS AND AIR CONDITIONING/VENTILATION
SYSTEMS. THE SELECTED AREA SHOULD HAVE A STABLE
Place mounting bracket securely
on back of laptop computer.*
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D.
C.
Tighten mounting bracket by
turning the dial to the right.
Mount the mounting bracket to a
tripod using the ¼-20 mount.
If you did not purchase tripod accessories
place the laptop on a stable desk or table
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E. F.
G.
Plug laptop power cord into
laptop power adapter.
Plug laptop power adapter
into laptop computer.
Plug power cord into a
110/120V electrical outlet.
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Mount the Temperature Reference to
a tripod using the ¼-20 mount.
H. I.
Plug power cord
into Temperature Reference.
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K.J.
Plug power cord into a
110/120V electrical outlet.
ENSURE THE CAMERA LENS AND TEMPERATURE REFERENCE
SOURCE ARE FACING EACH OTHER ON PARALLEL PLANES.
SURE CAMERA TARGET AREA
Mount the 9640 Series IR Camera to a
tripod mount using the ¼-20 mount.
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M.
N.
Plug the other end of the USB
cable into the laptop computer.
Power on devices.
ALLOW AT LEAST 45 MINUTES FOR THE TEMPERATURE
REFERENCE SOURCE TO WARM UP. THIS WILL PROVIDE THE
SOFTWARE ARRIVES INSTALLED ON COMPUTERS AND TABLETS
PURCHASED FROM ICI AS COMPLETE SYSTEMS AND IT WILL
LAUNCH AUTOMATICALLY ON STARTUP. AFTER THE SOFTWARE
LAUNCHES THE USER SHOULD ENSURE THE TARGET ZONE IS
IN VIEW OF THE CAMERA AND THE TEMPERATURE REFERENCE
IMAGED AS CENTERED AS POSSIBLE.
L.
Plug the Mini-USB end of the USB
cable into the back of the 9640
Series IR Camera.
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A.
Plug the power cord into
the power adapter.
C.
Plug power cord into a
110/120V electrical outlet.
ON HOW LOW ITS BATTERY HAS DRAINED. YOU CAN USE YOUR
B.
Plug power adapter into laptop
9640 SERIES IR CAMERA USER MANUAL
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9640 SERIES IR CAMERA
SETUP GUIDE
2105 W. Cardinal Dr. Beaumont, TX 77705
Phone: (409) 861-0788
Toll Free: (866) 861-0788
infraredcamerasinc.com
sales@infraredcamerasinc.com
We Are IR ™
GRAPHIC FOR ILLUSTRATION PURPOSES ONLY
• The technology should be used to measure only one subject’s
temperature at a time.
• Measurements should not be solely, or primarily, relied upon to
diagnose or exclude a diagnosis of any disease.
• Elevated body temperature should be confirmed with
secondary evaluation methods (e.g., an NCIT or clinical grade
contact thermometer).
• Signage should instruct for the removal of glasses, headwear,
and masks.
• Read the current government guidance regarding the use of
telethermographic systems for skin temperature measurements.
requirements for the basic safety and essential performance
of screening thermographs for human febrile temperature
identifying febrile humans using a screening thermograph.
CRITICAL INFORMATION
CRITICAL INFORMATION
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8. Computer Setup
Software arrives installed on computers and tablets purchased from ICI as complete
systems and it will launch automatically on startup. A copy of the software is provided on
the Software USB Drive. Documentation can be found online on the IR Flash STM web page
under the Downloads section or at this address:
• i5 or above (Quad Core or better)
• 4 GB or above
• Windows 8/8.1/10
• 256 GB or above
• 1920 x 1080
The computer supplied with a complete system is provided with the Windows Operating
System. IR Flash STM software preinstalled and the system has been checked for viruses
and malware prior to shipping. To further decrease the possibility of introducing malware,
Infrared Cameras Inc. recommends you take steps to reduce the likelihood that the system
be compromised, which include:
• Prior to connecting the system’s computer to the Internet or your secure internal
updates as necessary.
• If connecting the system’s computer to the Internet be sure to locate the computer
behind a firewall.
• Install security updates to the computer’s operating system in accordance with your
organization’s policies
• Do not use the system’s computer for other uses.
• Install software updates via instructions provided by Infrared Cameras Inc. only. Do not
install software from unknown entities.
• Don’t connect unknown hardware devices, e.g. USB devices, external hard drives, etc.
to the system computer.
• If you suspect that the system computer has been infected with malware, contact your
organization’s IT department or Infrared Cameras Inc. for further assistance.
If your device does not require usage of the e-mail alert function using the device off a
network is preferred.
Windows 10™ Operating System updates are evaluated by Infrared Cameras Inc. as they
are released by Microsoft. Please contact Infrared Cameras Inc. Technical Support for
compatibility information.
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9. Cleaning and Maintenance
Do not use corrosive chemicals on the optical glass components. The germanium window
surface is coated with anti-reflection coating. Dust, grease, and fingerprints will produce
harmful substances and lead to a decline in performance, or cause scratches. If dirt is found,
please use the following methods:
1. Use a blown balloon or a soft brush to clean the lens surface to avoid dust particles
scratching the anti-reflection film on lens surface during the wiping process.
2. Use a soft cotton or microfiber cloth or lens wiping paper and dip in distilled water.
Gently wipe the lens surface from the middle to the edge, paying attention to not crack
the lens, or use too much liquid. If the lens is still not clean, replace the cloth and repeat
the wiping process.
Do not use corrosive cleaning solutions on the optical glass components. It is recommended
to disinfect the camera surface regularly with a non-corrosive sanitizing product. Follow the
directions provided by the manufacturer of the cleaning solution. Adhere to the sanitation
protocols and cleaning schedule set forth by the employer.
It is recommended to have device(s) re-calibrated annually. Contact customer service to
schedule maintenance.
When the equipment is not in use, the Temperature Reference Source should be placed in a
dust-free and moisture-free environment with a stable temperature and humidity.
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_______________________________ ___________________________
__________________ ______________________________
**All those tasked with the initial setup of the temperature screening equipment must be
present during this training.
***This portion of the validation requires a live video feed with the instructors.
Ensure that this area is free from:
• Any direct or indirect (reflected) sunlight
• Warm or cold conductive airflow
HVAC vents/intakes
• Any radiant energy from electrical sources
• Direct or indirect lighting on individual being screened
Placement is parallel and perpendicular to screening camera
• At a distance of ~12 ft.
Consists of a non-IR reflective homogeneous background
• Minimum size is 10’ x 8’
• White to gray flat finish
Establish a guided pathway from the entrance to the screening area
Design this pathway so there is an equilibration time
No restrooms on ingress pathway
Signage should instruct for removal of glasses, headwear, and masks
Mark the point of measurement on the floor (“V/X” or a set of footprints)
The distance is unique to each screening system
Ensure the line of sight from the person being screened to the camera is never blocked
by another individual entering or leaving the point of measurement
The secondary screening area should be setup near the screening area
10. Site and System Setup Validation Checklist
Continues
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Perpendicular to floor and individual being screened
Height of camera
The individual’s face should be in the frame
Protect the camera from exposure to direct sunlight to avoid damaging camera sensor
Set up the software according to the instructions
Documentation can be found online on the IR Flash STM web page under the Downloads
section or at this address:
Final validation is dependent upon a signed copy of this checklist from each person
responsible for each site.
Upon completion please sign below:
Signature: _____________________________ Signature: _______________________________
Print Name: ____________________________ Print Name: ______________________________
Date: ________________
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If the user encounters any problems while using the imager, refer to the following known
issues. If the problem persists, disconnect the power and contact customer support.
• Ensure that camera has been powered on for a few minutes
• Verify that firewall is not blocking software
• Close and reopen software
• Verify that correct software is installed
• Uninstall & reinstall software, running as administrator
• Try IR Flash STM software. If already using, try a newer version.
• Restart computer
• Close and reopen software
• Check that software settings are correct:
temperature reference source
Temperature reference source has crosshair over it
• Remove masks & glasses
• Camera is proper distance from person
• Camera is at proper height
• Temperature reference source in view, perpendicular to camera, but not blocked
• Person is looking directly at camera lens, not at an angle
• Reconnect the camera to the computer and restart the computer
• Reconnect the power to the temperature reference source
• Temperature reference source power switch is on
• Camera and temperature reference source powered on for several minutes
• Ensure temperatures on back of temperature reference source match
• Camera is away from direct sunlight or reflective light
• Plain background
• Try IR Flash STM software. If already using, try a newer version.
11. Troubleshooting
This manual suits for next models
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