Nexcom NCi-311 User manual

NEXCOM International Co., Ltd.
NEXCOM International Co., Ltd.
Published July 2013 www.nexcom.com
Intelligent Digital Security
IP Camera
NCi-311/NCi-311-R
User Manual

Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. ii NCi-311/NCi-311-R User Manual
Content
Contents
Preface
Copyright ............................................................................................. iv
Disclaimer.............................................................................................. iv
Acknowledgements ............................................................................... iv
Regulatory Compliance Statements........................................................ iv
Declaration of Conformity...................................................................... iv
RoHS Compliance ................................................................................... v
Safety Information ................................................................................. vi
Installation Recommendations................................................................ vi
Safety Precautions..................................................................................vii
Technical Support and Assistance..........................................................viii
Conventions Used in this Manual..........................................................viii
Package Contents.................................................................................. ix
Chapter 1: Product Introduction 1
Overview ................................................................................................1
NCi-311 ..............................................................................................1
NCi-311-R ...........................................................................................1
Key Features ...........................................................................................1
Hardware Specifications..........................................................................2
Physical Descriptions ...............................................................................3
NCi-311 ..............................................................................................3
NCi-311-R ...........................................................................................3
DI/O Pinout Assignment..........................................................................3
NCi-311 ..............................................................................................3
NCi-311-R ...........................................................................................3
Hardware Installation ..............................................................................4
Chapter 2: Camera Configuration
Accessing the Camera’s Configuration Menu (Graphical User Interface) ..5
Installing IP-FINDER ..........................................................................5
IP-FINDER ........................................................................................8
Web Browser (Internet Explorer).....................................................10
Configuring the Camera’s Setting .........................................................11
Browsing Through the Configuration Menu.......................................12
Video....................................................................................................13
Video Stream.....................................................................................13
Stream 1 ........................................................................................13
Stream 2 ........................................................................................14
Stream 3 ........................................................................................14
Camera Settings................................................................................15
Image Adjustments ........................................................................15
Mirror & Flip...................................................................................16
Video Stabilization .........................................................................16
Wide Dynamic Range (WDR) ..........................................................16
White Balance................................................................................16
Exposure ........................................................................................16
Day & Night ...................................................................................17
Overlay Settings.................................................................................18
Contents........................................................................................18
Privacy Mask......................................................................................19
Settings..........................................................................................19

Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. iii NCi-311/NCi-311-R User Manual
Content
Mask Zones....................................................................................20
Network ...............................................................................................21
TCP/IP................................................................................................21
IP Address Configuration................................................................21
Current Network Settings...............................................................21
FTP....................................................................................................22
FTP Server ......................................................................................22
Login Information ..........................................................................22
Test Remote FTP Server...................................................................22
SMTP.................................................................................................23
SMTP Server...................................................................................23
Login Information ..........................................................................23
To Mail Address..............................................................................23
Ports..................................................................................................24
HTTP..............................................................................................24
RTSP ..............................................................................................24
Events...................................................................................................25
Motion Detection ..............................................................................25
Settings..........................................................................................25
Detection Zones.............................................................................26
Event Actions ....................................................................................27
When Motion Detection Triggered .................................................27
System..................................................................................................28
User Management.............................................................................28
Add/Modify User Accounts.............................................................28
User List.........................................................................................28
SD Card Management.......................................................................29
SD Card Information ......................................................................29
File List...........................................................................................29
Date & Time ......................................................................................30
Current Camera Time.....................................................................30
Time Settings .................................................................................30
Date & Time Format.......................................................................31
NTP Server .....................................................................................31
Firmware Upgrade.............................................................................32
Firmware Version ...........................................................................32
Update...........................................................................................32
Maintenance .....................................................................................33
Maintain ........................................................................................33
Camera Name Settings...................................................................33
Advanced Settings ................................................................................34
Video....................................................................................................35
Camera Settings (Advanced)..............................................................35
Chroma & Sharpness Suppression ..................................................35
Manual White Balance ...................................................................35
Manual Exposure & Gain................................................................35
Auto Exposure Configuration.........................................................36
Gamma Control .............................................................................36
ROI....................................................................................................37
Auto Exposure Weights .....................................................................38
Network ...............................................................................................39
DDNS ................................................................................................39
DDNS Settings................................................................................39
SNMP................................................................................................40
SNMP v1/v2 ...................................................................................40
Traps for SNMP v1/v2 .....................................................................40
SNMP v3........................................................................................40
Multicast ...........................................................................................41
Settings..........................................................................................41
Events...................................................................................................42
Ethernet Lost Detection .....................................................................42
Settings..........................................................................................42
Face Detection...................................................................................43
Tampering Detection .........................................................................44

Copyright © 2013 NEXCOM International Co., Ltd. All Rights Reserved. iv NCi-311/NCi-311-R User Manual
Content
Settings..........................................................................................44
Event Actions (Advanced) ..................................................................45
When Face Detection Triggered......................................................45
When Tampering Detection Triggered.............................................45
System..................................................................................................46
Schedule Recording ...........................................................................46
Schedule Recording Setting............................................................46
Chapter 3:
Viewing Live Video via VLC Media Player.............47

iv NCi-311/NCi-311-R User Manual
Preface
PrefaCe
Copyright
This publication, including all photographs, illustrations and software, is
protected under international copyright laws, with all rights reserved. No
part of this manual may be reproduced, copied, translated or transmitted in
any form or by any means without the prior written consent from NEXCOM
International Co., Ltd.
Disclaimer
The information in this document is subject to change without prior notice and
does not represent commitment from NEXCOM International Co., Ltd. However,
users may update their knowledge of any product in use by constantly checking
its manual posted on our website: http://www.nexcom.com. NEXCOM shall
not be liable for direct, indirect, special, incidental, or consequential damages
arising out of the use of any product, nor for any infringements upon the rights
of third parties, which may result from such use. Any implied warranties of
merchantability or fitness for any particular purpose is also disclaimed.
Acknowledgements
NCi-312 is a trademark of NEXCOM International Co., Ltd. All other product
names mentioned herein are registered trademarks of their respective
owners.
Regulatory Compliance Statements
This section provides the FCC compliance statement for Class B devices and
describes how to keep the system CE compliant.
Declaration of Conformity
FCC
This equipment has been tested and verified to comply with the limits for
a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference
to radio communications. Operation of this equipment in a residential area
(domestic environment) is likely to cause harmful interference, in which
case the user will be required to correct the interference (take adequate
measures) at their own expense.
CE
The product(s) described in this manual complies with all applicable
European Union (CE) directives if it has a CE marking. For computer systems
to remain CE compliant, only CE-compliant parts may be used. Maintaining
CE compliance also requires proper cable and cabling techniques.

vNCi-311/NCi-311-R User Manual
Preface
RoHS Compliance
NEXCOM RoHS Environmental Policy and Status
Update
This publication, including all photographs, illustrations
and software, is protected under international copyright
laws, with all rights reserved. No part of this manual
may be reproduced, copied, translated or transmitted in any form or by any
means without the prior written consent from NEXCOM International Co.,
Ltd.
RoHS restricts the use of Lead (Pb) < 0.1% or 1,000ppm, Mercury (Hg) < 0.1%
or 1,000ppm, Cadmium (Cd) < 0.01% or 100ppm, Hexavalent Chromium
(Cr6+) < 0.1% or 1,000ppm, Polybrominated biphenyls (PBB) < 0.1% or
1,000ppm, and Polybrominated diphenyl Ethers (PBDE) < 0.1% or 1,000ppm.
In order to meet the RoHS compliant directives, NEXCOM has established
an engineering and manufacturing task force to implement the introduction
of green products. The task force will ensure that we follow the standard
NEXCOM development procedure and that all the new RoHS components
and new manufacturing processes maintain the highest industry quality
levels for which NEXCOM are renowned.
The model selection criteria will be based on market demand. Vendors and
suppliers will ensure that all designed components will be RoHS compliant.
How to recognize NEXCOM RoHS Products?
For existing products where there are non-RoHS and RoHS versions, the
suffix “(LF)” will be added to the compliant product name.
All new product models launched after January 2006 will be RoHS compliant.
They will use the usual NEXCOM naming convention.

vi NCi-311/NCi-311-R User Manual
Preface
Warnings
Read and adhere to all warnings, cautions, and notices in this guide and
the documentation supplied with the chassis, power supply, and accessory
modules. If the instructions for the chassis and power supply are inconsistent
with these instructions or the instructions for accessory modules, contact
the supplier to find out how you can ensure that your computer meets
safety and regulatory requirements.
Cautions
Electrostatic discharge (ESD) can damage system components. Do the
described procedures only at an ESD workstation. If no such station is
available, you can provide some ESD protection by wearing an antistatic
wrist strap and attaching it to a metal part of the computer chassis.
Safety Information
Before installing and using the device, note the following precautions:
▪Read all instructions carefully.
▪Do not place the unit on an unstable surface, cart, or stand.
▪Follow all warnings and cautions in this manual.
▪When replacing parts, ensure that your service technician uses parts
specified by the manufacturer.
▪Avoid using the system near water, in direct sunlight, or near a heating
device.
▪The load of the system unit does not solely rely for support from the
rackmounts located on the sides. Firm support from the bottom is highly
necessary in order to provide balance stability.
▪The network camera is provided with a battery-powered real-time clock
circuit. There is a danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type recommended by the
manufacturer. Discard used batteries according to the manufacturer’s
instructions.
Installation Recommendations
Ensure you have a stable, clean working environment. Dust and dirt can get
into components and cause a malfunction. Use containers to keep small
components separated.
Adequate lighting and proper tools can prevent you from accidentally
damaging the internal components. Most of the procedures that follow
require only a few simple tools, including the following:
▪A Philips screwdriver
▪A flat-tipped screwdriver
▪A grounding strap
▪An anti-static pad
Using your fingers can disconnect most of the connections. It is recommended
that you do not use needle-nose pliers to disconnect connections as these
can damage the soft metal or plastic parts of the connectors.

vii NCi-311/NCi-311-R User Manual
Preface
Safety Precautions
1. Read these safety instructions carefully.
2. Keep this User Manual for later reference.
3. Disconnect this equipment from any power sources before cleaning. Use
a damp cloth. Do not use liquid or spray detergents for cleaning.
4. For plug-in equipment, the power outlet socket must be located near the
equipment and must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a stable surface during installation. Dropping it or
letting it fall may cause damage.
8. Make sure the voltage of the power source is correct before connecting
the equipment to the power source.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the
power source to avoid damage by transient overvoltage.
12. Never pour any liquid into an opening. This may cause fire or electrical
shock.
13. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
14. If one of the following situations arises, get the equipment checked by
service personnel:
a. The power cord or plug is damaged.
b.Liquid has penetrated into the equipment.
c. The equipment has been exposed to moisture.
d.The equipment does not work well, or you cannot get it to work
according to the user’s manual.
e. The equipment has been dropped and damaged.
f. The equipment has obvious signs of breakage.
15. Do not place heavy objects on the equipment.
17. CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY
REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE
RECOMMENDED BY THE MANUFACTURER. DISCARD USED BATTERIES
ACCORDING TO THE MANUFACTURER’S INSTRUCTIONS.

viii NCi-311/NCi-311-R User Manual
Preface
Technical Support and Assistance
1. For the most updated information of NEXCOM products, visit NEXCOM’s
website at www.nexcom.com.
2. For technical issues that require contacting our technical support team or
sales representative, please have the following information ready before
calling:
– Product name and serial number
– Detailed information of the peripheral devices
– Detailed information of the installed software (operating system,
version, application software, etc.)
– A complete description of the problem
– The exact wordings of the error messages
Warning!
1. Handling the unit: carry the unit with both hands and handle it with care.
2. Maintenance: to keep the unit clean, use only approved cleaning products
or clean with a dry cloth.
Conventions Used in this Manual
Warning:
Information about certain situations, which if not observed,
can cause personal injury. This will prevent injury to yourself
when performing a task.
CAUTION!
CAUTION!CAUTION! Caution:
Information to avoid damaging components or losing data.
Note:
Provides additional information to complete a task easily.

ix NCi-311/NCi-311-R User Manual
Preface
Package Contents
The 3MP Indoor Dome Camera series package contains the following accessories:
Placement sticker Screw kit Quick guide User Manual