
Warranty
Questions?
MISSING / DAMAGED PARTS?
Thank you for purchasing Innovex Home Products
We appreciate your business
For the fastest response on your questions and concerns;
You can also reach our CUSTOMER SERVICE agents by calling toll free
1(888)INNO-617, Monday to Friday 8am ~ 5pm (PST)
We will be happy to assist you with all your questions and concerns
INNOVEX HOME PRODUCTS are warranted to be free from defects in material and
workmanship for a period of one year: One year warranty from date of original purchase
by consumer. If you believe your INNOVEX product is defective, please call, fax, write,
or E-mail our customer service department at:
INNOVEX HOME PRODUCTS / 1761 W. Holt Ave., Pomona, CA 91768
Attention: Customer Service Department
Tel (909)802-2099 / Toll Free (888)INNO-617 / Fax (909)802-2098
Should your product be defective, INNOVEX will replace the defective part(s) at no cost
to you. Whether you call or write, please have your model number ready for our
customer service team. You will be asked to tell us what INNOVEX product you have,
along with the date of purchase and the way you believed the product is defective.
Please do no ship your product back to us unless we specifically request you to do so.
In the event it becomes necessary for your product to be returned, our customer service
representative will guide you through the process. Proof of purchase must be
accompany with the returned product.
Note: All replacement parts or exchanges will be shipped standard ground service.
INNOVEX HOME PRODUCTS is not responsible for any incidental or
consequential damages which may arise out of the purchase of use of any
INNOVEX product; INNOVEX HOME PRODUCTS is not responsible for any
personal property / equipment damage from the use of INNOVEX products.
INNOVEX HOME PRODUCTS liability for any breach of warranty shall be limited to
replacement of the defective parts as described above.
Copy right by: INNOVEX HOME PRODUCTS and its affiliates
Important: Some states do not allow the exclusion or limitation or consequential
damages, so the above limitation or exclusion may not apply to you.
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Innovex Home Products