Insignia NS-RC14WH7 User manual

Before using your new product, please read these instructions to prevent any damage.
USER GUIDE
14-Cup Rice Cooker
NS-RC14WH7
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Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
IMPORTANT SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Main features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Using your rice cooker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Preparing to cook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Cooking rice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Rice/water measurement table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Steaming foods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Cooking rice and steaming food at the same time. . . . . . . . . . . .8
Cleaning and maintaining your rice cooker . . . . . . . . . . . . . . . . . . . . . .10
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
ONE-YEAR LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Introduction
Congratulations on your purchase of a high-quality Insignia product. Your
NS-RC14WH7 represents the state of the art in rice cooker design and is
designed for reliable and trouble-free performance.
IMPORTANT SAFETY INSTRUCTIONS
Always follow these basic precautions when using your rice cooker:
READ ALL INSTRUCTIONS BEFORE USING
1Do not touch hot surfaces. Use the handles or knobs.
2Use only on a level, dry, and heat-resistant surface.
3To protect against fire, electric shock, and injury to persons, do not
immerse the cord, plug, or the rice cooker in water or any other liquid.
See instructions for cleaning.
4Close supervision is necessary when the rice cooker is used by or near
children.
5Unplug your rice cooker from the outlet when not in use and before
cleaning. Allow the unit to cool before removing or replacing parts
and before cleaning the rice cooker.
6Do not operate any rice cooker with a damaged cord or plug, or after
the rice cooker malfunctions or has been damaged in any manner.
Contact customer service for examination, repair, or adjustment.
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7The use of accessory attachments not recommended by the
manufacturer may result in fire, electrical shock, or injury.
8Do not use outdoors.
9Do not let the cord touch hot surfaces or hang over the edge of a
counter or table.
10 Do not place on or near a hot gas or electric burner or in a heated
oven.
11 Do not use the rice cooker for other than its intended purpose.
12 Use extreme caution when moving the rice cooker containing rice or
liquids.
13 Do not touch, cover, or obstruct the steam vent on the top of the rice
cooker as it is extremely hot and may cause scalding.
14 Use only with a 120V AC power outlet.
15 Always unplug by gripping the electrical plug. Never pull on the cord.
16 The rice cooker should be operated on a separate electrical circuit
from other operating rice cookers. If the electrical circuit is overloaded
with other appliances, the rice cooker may not operate properly.
17 Always make sure that the outside of the inner cooking pot is dry prior
to use. If the inner pot is returned to the cooker when wet, it may
damage or cause the product to malfunction.
18 Use extreme caution when opening the lid during or after cooking.
Hot steam can escape and may cause scalding.
19 Rice should not be left in the inner cooking pot with the Keep-Warm
function on for more than 12 hours.
20 To prevent damage or deformation, do not use the inner cooking pot
on a stovetop or burner.
21 To disconnect, remove the plug from the wall outlet.
CAUTION: To reduce the risk of electrical shock, cook only in the
removable inner cooking pot provided.
Short Cord Instructions
A short power cord is provided to reduce the risks of entanglement or
tripping.
If a longer extension cord is used:
a. The marked electrical rating of the extension cord should be at least as
great as the electrical rating of the rice cooker.
b. The longer cord should be arranged so that it will not drape over the
counter top or tabletop where it can be pulled by children or tripped
over unintentionally.
SAVE THESE INSTRUCTIONS
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Polarized power plug
This rice cooker has a polarized plug (one blade is wider than the other).To
reduce the risk of electric shock, this plug is intended to fit into a polarized
outlet only one way. If the plug does not fit fully into the outlet, reverse
the plug. If it still does not fit, contact a qualified electrician. Do not
attempt to modify the plug in any way.
Features
Package contents
•14-cupricecooker
• Inner pot
•Servingspatula
• Steam tray
•Measuringcup
•UserGuide
•QuickSetupGuide
Main features
Tempered glass lid
Cook switch
Inner pot
Serving spatula
Measuring
cup
Handle
Cook indicator
Steam vent
Steam tray
Warm indicator
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Using your rice cooker
Preparing to cook
• Read all instructions and important safeguards.
• Remove all packaging materials and make sure that all items have
been received in good condition.
• Tear up all plastic bags as they can pose a risk to children.
• Remove the inner cooking pot from the rice cooker, the wash it, the lid,
and accessories with warm, soapy water. Rinse and dry thoroughly.
• Wipe the body clean with a damp cloth.
• Do not immerse the rice cooker base, cord, or plug in water at any
time.
Cooking rice
1Remove the inner pot and add rice using the provided measuring cup.
2Rinse the rice to remove the excess starch, then drain.
3Add water to the line matching the number of cups of rice being
cooked. See the "Rice/water measurement table" on page 6 for water
amounts.
4Make sure that the inner pot is dry and free of debris, then place it into
the rice cooker.
5Place the lid securely onto the rice cooker.
Note
Do not use abrasive cleaners or scouring pads.
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6Plug in the rice cooker, then press the COOK switch. The Cook
indicator turns on and the rice begins cooking.
7When the rice is ready, the COOK switch flips up to the Keep-Warm
position and the Warm indicator turns on.
8Stir the rice with the serving spatula to distribute any remaining
moisture.
9Unplug the rice cooker when it’s not in use.
Helpful hints:
• If you misplace the measuring cup, use a 3/4 measuring cup.
• To add more flavor to the rice, try substituting a favorite meat or
vegetable broth or stock. The ratio of broth/stock to rice is the same
as water to rice.
• For approximate rice cooking times and suggested rice/water ratios,
see the "Rice/water measurement table" on page 6.
Rice/water measurement table
*Rice Cooker Cup = 3/4 cup.
Caution
Don’t leave rice in the rice cooker in the Keep Warm mode for
more than 12 hours.
Uncooked Rice Water Line Cooked Rice Yield Cooking time
(white rice)
2 Rice Cooker Cups* Line 2 4 Rice cooker cups 30-35 minutes
3 Rice Cooker Cups* Line 3 6 Rice cooker cups 33-38 minutes
4 Rice Cooker Cups* Line 4 8 Rice cooker cups 38-43 minutes
5 Rice Cooker Cups* Line 5 10 Rice cooker cups 40-45 minutes
6 Rice Cooker Cups* Line 6 12 Rice cooker cups 43-48 minutes
7 Rice Cooker Cups* Line 7 14 Rice cooker cups 45-50 minutes
Notes
• The water lines in the inner pot are for white rice only.
• Do not place more than seven cups of uncooked rice into the
rice cooker at one time. The maximum capacity is seven
cups of uncooked rice which yields 14 cups of cooked rice.
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Steaming foods
1Remove the inner pot and add two cups of water.
2Make sure that the inner pot is dry and free of debris, then place
it into the rice cooker.
3Place the food to be steamed onto the steam tray.
4Place the steam tray into the rice cooker, then cover with the lid.
5Plug in the rice cooker, then press the COOK switch. The Cook
indicator turns on and the rice cooker begins steaming.
6After the suggested amount of time has passed, carefully remove the
lid and check the food to see if it’s done.
7If food is fully cooked, push the COOK switch up to stop cooking and
change to Keep-Warm.
8Unplug the rice cooker when it’s not in use.
Helpful hints:
• Keep the lid closed during the entire steaming process. Opening the
lid causes a loss of heat and steam, resulting in a slower cooking
time. If you need to open the lid, add a small amount of water to
help restore the cooking time.
• Altitude, humidity, and outside temperature affect cooking times.
• Frozen vegetables take longer to cook.
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• Since most vegetables only absorb a small amount of water, there is
no need to increase the amount of water with a larger serving of
vegetables.
Vegetable steaming guide
Meat steaming guide
Cooking rice and steaming food at the same time
A convenient feature of this rice cooker is its ability to both cook rice and
steam food simultaneously, which makes it ideal for creating delicious
all-in-one meals.
1Remove the inner pot and add the desired amount of rice and water.
2Make sure that the inner pot is dry and free of debris, then place it into
the rice cooker.
Vegetable Water Cooking Time
Asparagus 1/2 cup 7 minutes
Broccoli 1/4 cup 5 minutes
Cabbage, Carrots,
Cauliflower, or Corn
1 cup 15 minutes
Eggplant 1-1/4 cup 15 minutes
Green Beans 1 cup 15 minutes
Peas, Spinach,
Squash, or Zucchini
1/2 cup 7 minutes
Meat Water Cooking Time Safe
Temperature
Fish 2 cups 15 minutes 140°
Chicken 2-1/2 cups 20 minutes 165°
Pork 2-1/2 cups 20 minutes 160°
Beef 2-1/2 cups Medium - 15 minutes
Medium-Well - 20 minutes
Well - 23 minutes
160°
Note
These steaming charts are for reference only. Actual cooking
times may vary.
Note
Do not attempt to cook more than seven cups (uncooked) white
or brown rice if simultaneously using the steam tray or the
steam tray will not fit once the rice cooks.
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3Refer to the steaming guides for vegetables (on page 8) or meat (on
page 8) for approximate steaming times. It is best to insert the food to
be steamed toward the end of the rice cooking cycle so that your meal
is fresh and warm all at once.
4Add the vegetables or meat into the steam tray, then open the lid,
using caution as steam escaping will be extremely hot, and place the
steam tray into the rice cooker.
5Close the lid and allow the cooker to resume cooking.
6Once food has steamed for the correct length of time, open the lid.
7Remove the steam tray and check the food to be sure it has been
thoroughly cooked.
8If the rice has not finished cooking, close the lid and allow the rice to
continue cooking until it’s done. Once the rice is finished, the rice
cooker will automatically switch to Keep-Warm mode.
Cooking soup, chili, and stew
1Add the ingredients, then press the COOK switch to begin cooking.
2Using caution to avoid escaping steam, remove the lid and stir
occasionally with a long-handled wooden spatula.
3After food is fully cooked, push the COOK switch up to switch the
rice cooker to Keep-Warm.
4When finished serving, turn the rice cooker off by unplugging the
power cord.
Caution
Use caution when opening the lid as steam escaping will be
extremely hot.
Caution
Use caution when removing the steam tray, as it will be hot.
Note
It is possible to begin steaming food at any point during the rice
cooking cycle. However, it is recommended that you steam food
toward the end of the cycle so that the steamed food does not
grow cold or become soggy before the rice is ready.
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Cleaning and maintaining your rice cooker
1Hand wash the inner cooking pot and all accessories or wash them in
the dishwasher.
2Wipe the rice cooker body clean with a damp cloth.
3Thoroughly dry the rice cooker body and all accessories.
4Reassemble the rice cooker for the next use.
Troubleshooting
Notes
• Top rack dishwasher safe.
• Do not use harsh abrasive cleaners, scouring pads, or
products that are not considered safe to use on non-stick
surfaces.
• If washing in the dishwasher, a slight discoloration to the
inner pot and accessories may occur. This is cosmetic only
and will not affect performance.
Caution
Do not try to repair your rice cooker yourself. Doing so invalidates
the warranty.
PROBLEM SOLUTION
The rice cooker will not turn on Make sure that the power cord is plugged in and that the wall outlet is on. If
not, check the circuit breaker and reset if necessary.
This may be a problem with the internal circuitry and connections. Take your
rice cooker to a Best Buy authorized service center for repair.
Make sure that the power cord isn’t damaged. If it is, take your rice cooker to a
Best Buy authorized service center for repair.
The rice cooker will not stay on If the button on the rice cooker can't be pressed down to turn it on, or if it is
missing or broken, you'll need to take your rice cooker to a Best Buy authorized
service center for repair.
If the rice cooker continues to heat up after you take the rice bowl out, you need
totake your rice cooker to a Best Buy authorized service center for repair.
The indicator light will not turn on If the rice cooker is heating properly, but the light isn't indicating whether the
rice is cooked or kept warm, the light bulbs are probably burnt out and need to
be replaced. Take your rice cooker to a Best Buy authorized service center for
repair.
The light could be improperly connected to the circuitry. Take your rice cooker
to a Best Buy authorized service center for repair.
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Specifications
This marking indicates that this product should not be disposed with other household
wastes throughout the EU. To prevent possible harm to the environment or human health
from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of
material resources. To return your used device, please use the return and collection systems
or contact the retailer where the product was purchased. They can take this product for
environmental safe recycling.
The rice is too dry or hard after cooking Additional water and cooking time will soften the rice. Add ½ to 1 cup of water
(depending on how dry it is) and stir through. Close the lid and press the COOK
switch. When the rice cooker switches to warming mode, check the consistency
and repeat as necessary.
Rice is too moist or soggy after cooking Too much water was added. Stir the rice to redistribute the bottom part of the
rice, as well as release excess moisture. Close the lid and allow the rice cooker to
remain on warming mode for 10-30 minutes as needed, stirring occasionally.
Volume 14-Cups
Dimensions (H x W x D) 8.9 x 11.34 x 9.45 in (22.6 x 28.8 x 24 cm)
Weight 4 lbs (1.8 kg)
Power 120V ~ 60 Hz
Power consumption 500 W
PROBLEM SOLUTION
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ONE-YEAR LIMITED WARRANTY
Definitions:
The Distributor* of Insignia branded products warrants to you, the original purchaser of this
new Insignia-branded product (“Product”), that the Product shall be free of defects in the
original manufacturer of the material or workmanship for a period of one (1) year from the
date of your purchase of the Product (“Warranty Period”).
For this warranty to apply, your Product must be purchased in the United States or Canada
from a Best Buy branded retail store or online at www.bestbuy.com or www.bestbuy.ca, and
is packaged with this warranty statement.
How long does the coverage last?
The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product.
Your purchase date is printed on the receipt you received with the Product.
What does this warranty cover?
During the Warranty Period, if the original manufacture of the material or workmanship of
the Product is determined to be defective by an authorized Insignia repair center or store
personnel, Insignia will (at its sole option): (1) repair the Product with new or rebuilt parts; or
(2) replace the Product at no charge with new or rebuilt comparable products or parts.
Products and parts replaced under this warranty become the property of Insignia and are
not returned to you. If service of Products or parts are required after the Warranty Period
expires, you must pay all labor and parts charges. This warranty lasts as long as you own your
Insignia Product during the Warranty Period. Warranty coverage terminates if you sell or
otherwise transfer the Product.
How to obtain warranty service?
If you purchased the Product at a Best Buy retail store location, please take your original
receipt and the Product to any Best Buy store. Make sure that you place the Product in its
original packaging or packaging that provides the same amount of protection as the original
packaging. If you purchased the Product from a Best Buy online web site (www.bestbuy.com
or www.bestbuy.ca), mail your original receipt and the Product to the address listed on the
web site. Make sure that you put the Product in its original packaging or packaging that
provides the same amount of protection as the original packaging.
To obtain warranty service, in the United States call 1-888-BESTBUY, Canada call
1-866-BESTBUY. Call agents may diagnose and correct the issue over the phone.
Where is the warranty valid?
This warranty is valid only in the United States and Canada at Best Buy branded retail stores
or websites to the original purchaser of the product in the county where the original
purchase was made.
What does the warranty not cover?
This warranty does not cover:
• Food loss/spoilage due to failure of refrigerator or freezer
• Customer instruction/education
•Installation
•Setupadjustments
•Cosmeticdamage
• Damage due to weather, lightning, and other acts of God, such as power surges
•Accidentaldamage
•Misuse
•Abuse
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•Negligence
• Commercial purposes/use, including but not limited to use in a place of business or in
communal areas of a multiple dwelling condominium or apartment complex, or
otherwise used in a place of other than a private home.
• Modification of any part of the Product, including the antenna
• Display panel damaged by static (non-moving) images applied for lengthy periods
(burn-in).
• Damage due to incorrect operation or maintenance
• Connection to an incorrect voltage or power supply
• Attempted repair by any person not authorized by Insignia to service the Product
• Products sold “as is” or “with all faults”
• Consumables, including but not limited to batteries (i.e. AA, AAA, C etc.)
• Products where the factory applied serial number has been altered or removed
• Loss or Theft of this product or any part of the product
• Display panels containing up to three (3) pixel failures (dots that are dark or incorrectly
illuminated) grouped in an area smaller than one tenth (1/10) of the display size or up
to five (5) pixel failures throughout the display. (Pixel based displays may contain a
limited number of pixels that may not function normally.)
• Failures or Damage caused by any contact including but not limited to liquids, gels or
pastes.
REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY
FOR BREACH OF WARRANTY. INSIGNIA SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON
THIS PRODUCT, INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR
PRODUCT, LOST BUSINESS OR LOST PROFITS. INSIGNIA PRODUCTS MAKES NO OTHER
EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND IMPLIED
WARRANTIES FOR THE PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED
WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND
NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE WARRANTY
PERIOD. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO
YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.
Contact Insignia:
For customer service please call 1-877-467-4289
www.insigniaproducts.com
INSIGNIA is a trademark of Best Buy and its affiliated companies.
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2016 Best Buy. All rights reserved.
Made in China
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1-877-467-4289 (U.S. and Canada) or 01-800-926-3000 (Mexico)
INSIGNIA is a trademark of Best Buy and its affiliated companies.
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2016 Best Buy. All rights reserved.
Made in China.
V2 ENGLISH
16-0799
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