Intergraph InterServe 75 Instruction Manual

InterServe 75
Start Here
October 1998
DHA027920

Copyright
1998 Intergraph Computer Systems. All rights reserved. This document contains information protected by copyright, trade secret,
and trademark law. This document may not, in whole or in part, be reproduced in any form or by any means, or be used to make any
derivative work, without written consent from Intergraph Computer Systems.
Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of the
rights in technical data and computer software clause at DFARS 252.227-7013. Unpublished rights are reserved under the copyright
laws of the United States.
Intergraph Computer Systems, Huntsville AL 35894-0001
Notice
Information in this document is subject to change without notice and should not be considered a commitment by Intergraph Computer
Systems. Intergraph Computer Systems shall not be liable for technical or editorial errors in, or omissions from, this document.
Intergraph Computer Systems shall not be liable for incidental or consequential damages resulting from the furnishing or use of this
document.
All warranties given by Intergraph Computer Systems about equipment or software are set forth in your purchase contract. Nothing
stated in, or implied by, this document or its contents shall be considered or deemed a modification or amendment of such warranties.
Trademarks
Intergraph Computer Systems and the Intergraph Computer Systems logo are registered trademarks of Intergraph Computer Systems.
InterServe and TD are trademarks of Intergraph Computer Systems.
Other brands and product names are trademarks of their respective owners.

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Contents
Preface...................................................................................................................................... v
About This Document ............................................................................................................... v
Document Conventions............................................................................................................. v
Operating System Information...................................................................................................v
Hardware Information.............................................................................................................. vi
Ergonomic Information............................................................................................................ vi
Customer Support..................................................................................................................... vi
Hardware and Software Support Services.................................................................. vi
World Wide Web....................................................................................................... vi
Intergraph Bulletin Board Service.............................................................................. vi
FAXLink................................................................................................................... vii
Telephone.................................................................................................................. vii
More Support Options.............................................................................................. viii
1 Getting Started ..................................................................................................................... 1
2 Setting Up System Software ................................................................................................ 3
Preparing for Setup.................................................................................................................... 3
Starting Operating System Setup............................................................................................... 5
Finishing System Setup............................................................................................................. 6
Creating a Repair Disk................................................................................................ 6
Creating System Software Backup Diskettes.............................................................. 7
Setting Up in a Macintosh Environment.................................................................................... 7
Installing and Configuring Services for Macintosh..................................................... 7
Publishing a Macintosh Volume ................................................................................. 8
Configuring Macintosh Printing Services................................................................... 8
What’s Next?............................................................................................................................. 8
3 Reinstalling System Software.............................................................................................. 9
Before You Begin...................................................................................................................... 9
System Software Products....................................................................................................... 10
Installing Windows NT Server 4.0.......................................................................................... 10
Enabling Bus Mastering for IDE/ATAPI Devices .................................................... 11
Getting Operating System Updates.......................................................................................... 12

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v
Preface
InterServe 75 Start Here provides information you need to set up the operating system and
associated system software on an InterServe 75. The document also provides information you
will need if you have to reinstall the operating system and associated system software.
About This Document
InterServe 75 Start Here is organized as follows
u Chapter 1, “Getting Started,” describes how to begin setting up an InterServe 75, and
where to look for hardware and software setup and use information.
u Chapter 2, “Setting Up System Software,” describes how to set up the operating system
and associated system software on an InterServe 75.
u Chapter 3, “Reinstalling System Software,” describes how to reinstall the operating
system and associated system software on an InterServe 75, if needed.
Document Conventions
Bold Commands, words, or characters that you key in literally.
Italic Variable values that you supply, or cross-references.
Monospace Output displayed on the screen.
SMALL CAPS Key names on the keyboard, such as D, ALT or F3; names of files and directories.
You can type filenames and directory names in the dialog boxes or the command
line in lowercase unless directed otherwise.
CTRL+DPress a key while simultaneously pressing another key; for example, pressCTRL
and D simultaneously.
Operating System Information
For more detailed information on the operating system, see the printed and online Microsoft
documentation delivered with the system.

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Hardware Information
For more information about system hardware, see the System Guide delivered with the system.
NOTE The InterServe 75 system hardware is the same as the TD-260 system hardware described in
the System Guide .
Ergonomic Information
Read the Ergonomics Guide delivered with your system for valuable information on ways to
minimize repetitive stress injuries when working with a computer.
Customer Support
Intergraph Computer Systems offers an assortment of customer support options.
Hardware and Software Support Services
Intergraph Computer Systems provides a variety of hardware services for Intergraph and third-
party equipment. Services include warranty upgrades, repair depot service, on-site hardware
maintenance, system administration, and network consulting. Hardware purchased from
Intergraph Computer Systems includes a factory warranty ranging from 30 days to three years.
A detailed warranty description is available on the World Wide Web; see the Support pages at
http://www.intergraph.com/ics.
Intergraph Computer Systems provides complimentary software support for 30 or 90 days
following shipment of a hardware or software product. This includes World Wide Web
access, Intergraph Bulletin Board Service access, FAXLink service, and telephone (Help
Desk) support. At the end of the complimentary support period, you can purchase other levels
of software support.
World Wide Web
You can visit Intergraph Computer Systems on the World Wide Web at
http://www.intergraph.com/ics. On these pages, you can get news and product information,
technical support information, software updates and fixes, and more.
Intergraph Bulletin Board Service
On the Intergraph Bulletin Board Service (IBBS), you can get technical support information,
software updates and fixes, and more.

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To connect to the IBBS:
1. Set your system’s communications protocol for eight (8) data bits, no parity, one (1) stop
bit, and any baud rate up to 14,400.
2. Using a modem, call 1-205-730-8786. Outside the United States, call one of the mirror
sites listed on World Wide Web; see the Software Support pages at
http://www.intergraph.com.
3. At the login prompt, key in your user ID. If you have not connected before, key in new to
create a user ID.
4. Follow the menus to find what you need. The IBBS provides clear choices and online
help.
If you have trouble connecting to or using the IBBS, call the Customer Response Center at 1-
800-633-7248 (product entry IBBS) or leave a message for the IBBS System Operator at 1-
205-730-1413.
FAXLink
To use the FAXLink:
u Call 1-800-240-4300 for information on how to get technical support information using
the FAXLink.
u Call 1-205-730-9000 to get documents (up to five per call).
Telephone
To get customer support by telephone:
u In the United States, call 1-800-633-7248 between the hours of 7:00 a.m. and 7:00 p.m.
Central Time, Monday through Friday (except holidays).
u Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.
Have the following information available when you call:
u Your service number, which identifies your site to Intergraph Computer Systems. You
use your service number for warranty or maintenance calls.
u Your Customer Personal Identification Number (CPIN). You get a CPIN the first time
you call the Customer Response Center; it is associated with your service number for
future call logging.
u The product’s name or model number.

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u The product’s serial number. Software product serial numbers are included in the product
packaging. Hardware product serial numbers are on a sticker affixed to the hardware
product.
u Your name and telephone number.
u A brief description of the question or problem.
More Support Options
To get information on more customer support options:
u Visit the Support pages on the World Wide Web at http://www.intergraph.com/ics.
u For hardware support questions in the United States, call 1-800-763-0242.
u For software support questions in the United States, call 1-800-345-4856.
u Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.

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1 Getting Started
Your InterServe 75 shipped with the Microsoft Windows NT Server 4.0 operating system
partially installed. To set up your InterServe 75 for use, you will need to set up the system
hardware, and then set up the operating system and associated system software.
To set up your InterServe 75:
1. Set up the system hardware according to the instructions in the System Guide delivered
with the system.
NOTE The InterServe 75 system hardware is the same as the TD-260 system hardware described in
the System Guide .
2. Set up the operating system and associated system software according to the instructions
in this document.
3. Configure the system for use according to the instructions in the System Guide.
See the System Guide for information on operating and expanding the system.
NOTE If you need to reinstall the operating system and associated system software, follow the
instructions in this document instead of the instructions in the System Guide .

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2 Setting Up System Software
Follow the instructions in this chapter to set up the operating system and associated system
software for your InterServe 75.
Preparing for Setup
Your system’s primary system disk drive and any additional disk drives were formatted and
partitioned before shipment. In Explorer or My Computer, you can right-click a disk drive
and click Properties to display the drive’s partition size and file system format. To view
partition and format information for all disk drives, you can use Disk Administrator. See the
operating system documentation and Help for more information on these tools.
The operating system and associated system software are pre-installed on the system’s primary
hard disk drive. Intergraph Computer Systems installed the following system software:
u Driver software for the installed video display adapter
u Driver software for the on-board sound processor
u Quick-Fix Engineering (QFE) update software (fixes for operating system problems or
limitations), if needed
u InterSite software
You must follow the operating system Setup process to prepare Microsoft Windows Server for
use. Before you go through Setup, have the following available:
u Microsoft’s Start Here document.
u Documentation for the system’s video display adapter and network adapter.
u Documentation for any expansion cards purchased from Intergraph Computer Systems.
Get and record the following information:
u Your name, and the name of your
company or organization:
u The CD Key from the Windows NT CD
case, or the Product ID Number from
Start Here or the registration card:

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If the system is connected to a network, get and record the following information from your
network administrator:
u Computer name for your system:
u Workgroup name (if the system will be
part of a workgroup):
u Domain name (if the system will be part
of a Windows NT domain):
u Security role for your system in the
Windows NT domain -- primary domain
controller, backup domain controller, or
stand-alone server:
u If your system will be acting as a backup
domain controller or stand-alone server,
username and password of an authorized
domain administrator account:
NOTE Determine the security role for your server before beginning system configuration. You cannot
change a stand-alone server to a domain controller without reinstalling Windows NT Server.
A domain controller maintains security policy and performs user authentication for a domain.
Stand-alone servers may be part of a domain, although they do not have to participate in a
domain. Refer to the operating system documentation for a detailed explanation of the
differences between domain controllers and stand-alone servers.
NOTE On a system with Windows NT Small Business Server, the system becomes a domain
controller by default.
If the system is connected to a network that uses the Transmission Control Protocol/Internet
Protocol (TCP/IP), obtain and record the following TCP/IP networking information from
your network administrator:
u Internet Protocol (IP) address for your
system:
u IP subnet mask for your system:
u IP domain name for your network:
u IP address for your network’s default
gateway:
u IP addresses for your network’s
Domain Name System (DNS) servers,
if any:

5
The Windows NT delivery media contains software and drivers for both Reduced Instruction
Set Computing (RISC)- and Intel-based systems. When installing Windows NT distribution
files, make sure to install them from the \I386 directory (the Intel software directory) on the
delivery media.
Starting Operating System Setup
The first time you start the system, it boots to a Microsoft End-User License Agreement
(EULA) screen. After reading and accepting the terms of the agreement, follow the
instructions to continue operating system Setup. Take the default settings provided by Setup,
except as noted in the following text. You can set up a user account and join a workgroup or
domain after you configure the video display, the sound processor, and networking.
CAUTION If you purchased a system with Windows NT Small Business Server, read Microsoft’s Start
Here
document before continuing. Setup procedures for Windows NT Small Business Server
differ from Setup procedures for Windows NT Server.
NOTE Before starting the system for the first time, you may want to learn more about system power,
startup, and shutdown. See the
System Guide for more information.
To start the computer and set up the operating system software:
1. Turn on the monitor by pressing its power switch.
2. Turn on the system by pressing its power switch. The system starts and the EULA screen
displays.
3. Read the terms of the EULA and then follow the instructions displayed on-screen to
complete the Setup process. A Welcome screen displays, then a prompt for user and
organization, and then a prompt for the product ID. Accept the default settings provided
by Setup, except as follows:
− On a system with a 3Com network adapter, the network adapter driver software is not
preinstalled. When prompted to install a network adapter, choose Select from list.
From the displayed list, choose 3Com Fast Etherlink XL Adapter (3C905). Allow
Setup to install this driver software.
NOTE On a system with Windows NT Small Business Server, networking is installed by default and
without user intervention. After Setup completes, go to Network in the Control Panel to set the
system’s network address. See Microsoft’s
Start Here document.
− Create an Emergency Repair Disk when prompted.
NOTE On a system with Windows NT Small Business Server, you will create an Emergency Repair
Disk after completing Setup.
− Enter a password for the Administrator account when prompted.

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After you configure networking, you can join a workgroup or domain. You cannot set up a
user account until after you have completed setup and rebooted the system. See Windows NT
Help for details on setting up a user account and joining a workgroup or domain.
For more information on Setup, and on using the interface features of the operating system,
refer to the operating system documentation and Help.
Finishing System Setup
After Setup completes, an InterSite Welcome icon (“Press to finish setup”) displays on the
operating system desktop. Double-click this icon, or go to Programs/InterSite/Welcome on
the operating system Start menu, to display InterSite Welcome.
InterSite Welcome helps you do the following:
u Create a repair disk for the operating system.
u Create backup diskettes of device driver software and other system software products.
u Learn about Intergraph Computer Systems customer support.
You should take advantage of the tools provided by InterSite Welcome to ensure that your
system is fully ready for use. See InterSite Welcome for more information. Also see the
following sections for information on creating a repair disk and creating backup diskettes.
Creating a Repair Disk
If you did not create an Emergency Repair Disk during Setup, use the tools provided by
InterSite Welcome to do so. See the operating system documentation and Help for
information on creating an Emergency Repair Disk. You should also update an Emergency
Repair Disk after you finish configuring the system.
In the event of corrupted disk drives, the files on the repair diskettes restore the contents of the
operating system registry at the time the operating system was installed, along with the
standard operating system drivers.
Creating System Software Backup Diskettes
Backup diskettes for some device driver software and system software products are not
delivered with the system. Use InterSite Version Manager, available through InterSite
Welcome, to create system software backup diskettes.
Version Manager lets you create backup diskettes containing device driver software and
system software products that were installed on the system before shipment, and which are not

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available on the operating system CD-ROM. You may need these backup diskettes later -- for
example, if you have to reinstall a device driver or the operating system.
NOTE You may not have to create backup diskettes for all system software. If Version Manager
does not list drivers or other system software products, then they are available on the
operating system software CD, or on backup diskettes delivered with expansion boards.
If the system requires Quick-Fix Engineering (QFE) update software, it is included in the
system software available for backup diskette creation. QFE update software contains fixes
for operating system problems or limitations, and is only shipped with the system if it is
needed. If QFE update software is shipped with the system, you should create a QFE backup
diskette for use if you have to reinstall the operating system.
See Version Manager Help for information on creating system software backup diskettes.
Visit the Intergraph Computer Systems site on the World Wide Web and vendor bulletin
boards for new and updated drivers.
Setting Up in a Macintosh Environment
You may be using your InterServe 75 in a publishing and prepress environment with
Macintosh systems. If so, take the following steps to set up the system for use with these
Macintosh systems.
Installing and Configuring Services for Macintosh
The following procedure describes how to set up Windows NT Services for Macintosh on a
network that does not require Appletalk routing.
To install and configure Windows NT Services for Macintosh:
1. Insert the Windows NT CD-ROM into the system’s CD-ROM drive.
2. Go to Start/Settings/Control Panel/Network/Services (tab).
3. Click Add. The Select Network Services dialog displays.
4. Click Services for Macintosh, and then click OK. Windows NT installs Services for
Macintosh and lists the service on the Services tab.
5. Configure the zone information as appropriate for your network. If your network requires
Appletalk routing, refer to your Windows NT Server documentation.
6. Click Close.
7. When prompted, restart the system for these changes to take effect.

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Publishing a Macintosh Volume
For Macintosh clients to access your InterServe 75, you must publish a Macintosh volume.
To publish a Macintosh volume:
1. Go to Start/Programs/Administrative Tools/Server Manger. The Server Manager dialog
displays.
2. Click MacFile, and then click Volumes. The Macintosh Accessible Volumes dialog
displays.
3. Click Create Volume. The Create Volume dialog displays. Complete the information on
this dialog as appropriate, and then click OK. Server Manager creates the volume and
displays it in the Macintosh Accessible Volumes dialog.
4. Click Close.
5. Close Server Manager. The volume is now visible to Macintosh clients belonging to the
zone in which your server resides.
Configuring Macintosh Printing Services
RIP and OPI applications that run on your InterServe 75 may require special configuration to
print properly. Refer to your Windows NT Server documentation, and to the documentation
delivered with the application software, to determine the proper configuration for the
Macintosh Printing Services on Windows NT.
What’s Next?
See the System Guide to configure the system for use and to learn more about using the
system.
If you need to reinstall the operating system and associated system software, see Chapter 3,
“Reinstalling System Software.”

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3 Reinstalling System Software
Follow the instructions in this section only if you have to reinstall the operating system and
associated system software on your InterServe 75. Read and understand the entire chapter
before you begin.
Before You Begin
Have the following items available:
u The information you recorded earlier in Chapter 2, “Setting Up System Software.”
u Operating system software CD-ROMs, associated diskettes, and documentation. Make
sure you have the Setup diskettes delivered with the operating system.
u Backup diskettes which you created according to instructions in Chapter 2, “Setting Up
System Software.” If you did not create backup diskettes, you can create them now by
inserting the Intergraph System CD-ROM into any computer running Windows NT,
Windows 95, or Windows 98 and running InterSite Version Manager. Create backup
diskettes for the products listed under “System Software Products” in this chapter.
u Backup diskettes and documentation delivered with any expansion boards or additional
peripheral devices purchased from Intergraph.
u The Late-Breaking News document delivered with your system.
NOTE On a system with Windows NT Small Business Server, refer to the Microsoft BackOffice Small
Business Server
Late-Breaking News and the document for installation instructions.
You can find the system software on backup diskettes that you created, on the Intergraph
System CD-ROM, or on the operating system CD-ROM. If you did not create backup
diskettes of drivers or other system software products, they are probably available on the
operating system CD-ROM or on backup diskettes delivered with expansion boards.
NOTE You must install certain drivers from backup or other diskettes. The correct driver versions
may not be on CD-ROM. If a driver version is delivered on backup diskette or in Version
Manager, that version should be used instead of what is available on CD-ROM.
Driver software is routinely improved and updated. Use InterSite Version Manager, or visit
the Intergraph Computer Systems site on the World Wide Web and vendor bulletin boards for
new and updated drivers.
Review the Late-Breaking News document delivered with your system for any additional tasks
you may have to perform during reinstallation.

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System Software Products
The following table lists drivers and other system software products installed on various
configurations of InterServe 75. If a system software product is not listed, but installed on
your system, the product is available from an operating system software CD-ROM, or is
delivered with an expansion board or additional peripheral device. Depending on your
system’s configuration, you will need some or all of the following system software during the
installation process.
Product Description
G100NTDRV Matrox G100 AGP video driver
ESSDRVNT ESS Technologies sound driver
3COM90X3Com 3C90x network adapter driver
PCITOKRNG Olicom Token Ring network adapter driver
56KMODEM 56 Kbps modem driver
PRO100PLUS Intel PRO/100+ network adapter driver
WELCOME InterSite Welcome
VERMANAGER InterSite Version Manager
DMI InterSite DMI Console
WATCHDOG InterSite Watchdog
SMARTDRV InterSite SMART disk driver
DKLITE InterSite Diskeeper Lite
QFE_NT* Quick-Fix Engineering software
PHLASHBX BIOS/flash programming utility (available via online services)
Installing Windows NT Server 4.0
Depending on your system’s configuration, you will need some or all of the following system
software during the installation process:
u Video display adapter driver
u Network adapter driver
u Sound processor driver
u QFE update software

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Follow the instructions in Microsoft’s Start Here document to install Windows NT. As you
install the operating system, select the default responses during the Setup process, except for
the following:
u On a system with a 3Com network adapter, the network adapter driver software is not
preinstalled. When prompted to install a network adapter, choose Select from list. From
the displayed list, choose 3Com Fast Etherlink XL Adapter (3C905). Allow Setup to
install this driver software.
u Create an Emergency Repair Disk when prompted.
After installing the operating system, do the following:
u Install drivers or other system software from any backup diskettes. System software
backup diskettes created by InterSite Version manager are usually more current than
system software on the operating system CD-ROM. Alternatively, you can install the
drivers or other system software from the Windows NT CD-ROM if you do not have
them on diskette.
u Perform any additional installation and configuration tasks described in the Late-Breaking
News document delivered with your system.
u Configure the system for use as described in the System Guide.
u If your system was running Windows NT Service Pack software, install this software after
installing drivers and other system software, and after installing any application software
products.
u If you created a Quick-Fix Engineering (QFE) backup diskette during system
configuration, install the QFE update software. Install QFE software after installing any
Windows NT Service Pack software. See the README.TXT file on the QFE diskette for
more information.
u Perform any operational changes required for your system as described in the “Operating
Notes” chapter of the System Guide.
Enabling Bus Mastering for IDE/ATAPI Devices
Your system may have shipped with bus mastering for IDE/ATAPI devices enabled. If you
reinstall Windows NT 4.0 and Service Pack 3 software, you may want to re-enable
IDE/ATAPI bus mastering.
NOTE On systems that ship with a TR-4 tape drive, a Zip drive, or a CD-Recorder drive, bus
mastering is not enabled. See documentation delivered with these devices for more
information.

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To enable IDE/ATAPI bus mastering:
1. Ensure that the operating system, Service Pack 3 software, and QFE update software
(QFE_NT*) are installed.
NOTE The QFE update software includes an updated ATAPI device driver that should be installed
after Service Pack 3.
NOTE For reasons of system performance, if a TR-4i tape drive or a Zip drive is installed, do not
enable DMA use on the IDE channel to which the drive is connected. A TR-4i tape drive or
Zip drive is usually connected to Channel 0 when installed at the factory.
2. Insert the Windows NT 4.0 Service Pack 3 CD-ROM into your system’s CD-ROM drive.
3. In Explorer or File Manager, navigate to the \SUPPORT\UTILS\I386 directory.
4. Double-click
DMACHECK.EXE. The ATAPI DMA support dialog displays.
5. The Current DMA Usage boxes indicate which channels have IDE/ATAPI devices. For
each channel with an IDE/ATAPI device, click Enabled; then click OK.
6. Restart the system.
Getting Operating System Updates
Microsoft Service Packs contain the latest improvements and system fixes for Microsoft
operating systems. Service Packs are created by Microsoft for post-release support. You can
get Service Packs from the Microsoft World Wide Web and FTP sites free of charge.
CAUTION If Intergraph Computer Systems provides a Service Pack through its online service s or with a
product or system, it has been certified against Intergraph Computer Systems hardware as
described in the announcement of its availability. If you obtain a Service Pack from any other
source, be aware that it may not be certified against your Intergraph Computer Systems
hardware.