Intermec CK30 User manual

CK30 Handheld
Computer
User's Manual

ii CK30 Handheld Computer User’s Manual
Intermec Technologies Corporation
Corporate Headquarters
6001 36th Ave. W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is proprietary and is provided solely for the purpose of
allowing customers to operate and service Intermec-manufactured equipment and is not to be
released, reproduced, or used for any other purpose without written permission of Intermec.
Information and specifications contained in this document are subject to change without prior
notice and do not represent a commitment on the part of Intermec Technologies Corporation.
©2003-2005 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar,
dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, INCA (under license), i-
gistics, Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work,
RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000,
Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec
Technologies Corporation.
Throughout this manual, trademarked names may be used. Rather than put a trademark (™or
®) symbol in every occurrence of a trademarked name, we state that we are using the names
only in an editorial fashion, and to the benefit of the trademark owner, with no intention of
infringement.

CK30 Handheld Computer User’s Manual iii
Document Change Record
This page records changes to this document. The document was originally released as
version 001.
Version Date Description of Change
002 04/2004 Added new information to support the release of Service Pack
1. New information includes remote upgrade using Intermec
Settings, configuration using Intermec Settings one-to-one or
with the Wavelink Avalanche package, support for IE
Browser, support for the EasyADC system and other minor
updates and revisions.
003 07/2004 Added an addendum to support the release of Service Pack 2.
New information includes the addition of CCX compliance,
the EAN.UCC Composite symbology, Funk security, the
ability to disable or modify some key functions, and other
minor updates.
004 01/2005 Revised to include information for the Service Pack 3 release.
Changes include the addition of the SP2 addendum to the
user’s manual, CK30C support for iBrowse, VPN support,
support for a programmable keypad, and minor updates and
corrections.
005 11/2005 Updated information on Funk security and configuration,
added new diagnostics, and added information on
SmartSystems.

iv CK30 Handheld Computer User’s Manual

Contents
CK30 Handheld Computer User’s Manual v
Contents
Before You Begin.......................................................................................................xi
Safety Icons .................................................................................................xi
Global Services and Support.......................................................................xii
Who Should Read This Document? ..........................................................xiii
Related Documents ................................................................................... xiv
Patent Information.................................................................................... xiv
Other Copyright Information.................................................................... xiv
Using the CK30 Handheld Computer .................................................. 1
Introducing the CK30 Handheld Computer.............................................................. 2
What’s New? ............................................................................................................. 4
Using the Battery....................................................................................................... 5
Charging and Installing the Battery ............................................................. 6
Maximizing Battery Life .............................................................................. 7
Checking the Battery Status......................................................................... 8
Using the Keypad ...................................................................................................... 8
The 42-Key Large Numeric and Function Keypad ...................................... 9
The 50-Key Full Alphanumeric Keypad .................................................... 10
The 52-Key Full Alphanumeric Keypad .................................................... 11
Using the Color-Coded Keys..................................................................... 12
Capitalizing All Characters ........................................................................ 13
Using the Alpha Key on the 42-Key Keypad.............................................. 13
Using the Power (I) Key........................................................................... 14
Disabling or Modifying Keypad Functions ................................................ 14
Using the Screen...................................................................................................... 15
Understanding the Screen Icons ................................................................ 16
Using the Mouse Pointer........................................................................... 17
Repositioning a Window........................................................................... 19
Understanding the Status Lights .............................................................................. 19
Understanding the Beeps ......................................................................................... 21
1

Contents
vi CK30 Handheld Computer User’s Manual
Scanning Bar Codes................................................................................................. 22
Scanning With the Integrated Laser Scanner or 1D Linear Imager............. 23
Scanning With the 2D Area Imager........................................................... 24
Attaching a Tethered Scanner.................................................................... 25
Using Energy Saving Mode With Your 1551E or 1553 Scanner ................ 27
Attaching a Scanner to the Serial Port........................................................ 27
Installing an SD Card.............................................................................................. 29
Configuring the CK30.................................................................................... 31
How to Configure the CK30 Parameters ................................................................. 32
Configuring the CK30 With the Setup Assistant ....................................... 33
Configuring the CK30 With the Configuration Utility ............................. 34
Configuring the CK30 With SmartSystems Console ................................. 38
Configuring the CK30 by Scanning Bar Codes.......................................... 39
Configuring the CK30 Through the Network ........................................... 40
Synchronizing the CK30 System Time With a Time Server....................... 43
Configuring the CK30 for Your Network................................................................ 44
Configuring Serial Communications ......................................................... 44
Configuring 802.11b/g Radio Communications........................................ 46
Configuring Ethernet Communications .................................................... 49
Configuring Bluetooth Radio Communications ........................................ 51
Configuring Security ............................................................................................... 53
Choosing Between Funk and Microsoft Security ....................................... 53
Configuring WPA Security........................................................................ 55
Configuring 802.1x Security...................................................................... 61
Configuring LEAP Security....................................................................... 64
Configuring Static WEP Security .............................................................. 65
Loading a Certificate ................................................................................. 67
Disabling Security ..................................................................................... 70
Configuring a VPN................................................................................... 70
Developing and Installing Applications......................................... 73
Developing Applications for the CK30 .................................................................... 74
Developing a New Application for the CK30 ............................................ 74
Developing a Web-Based Application........................................................ 75
Converting a Trakker Antares Application to a CK30 Application............. 79
2
3

Contents
CK30 Handheld Computer User’s Manual vii
Installing Applications on the CK30........................................................................ 80
Installing Applications Using ActiveSync................................................... 81
Installing Applications Using Your SD Card.............................................. 85
Installing Applications Using the FTP Server............................................. 85
Installing Applications Using Wavelink Avalanche..................................... 86
Installing Applications Using SmartSystems Console................................. 86
Launching Your Application Automatically ............................................................. 87
Customizing How Applications Load on the CK30 ................................................. 87
Managing the CK30......................................................................................... 89
Accessing the System Main Menu............................................................................ 90
Managing Files on the CK30 ................................................................................... 91
Running an Application From File Manager.............................................. 91
Deleting a File With File Manager............................................................. 92
Copying a File With File Manager............................................................. 93
Viewing the Properties of a File With File Manager................................... 93
Managing Applications on the CK30....................................................................... 94
Viewing All Applications Currently Running on the CK30 ....................... 94
Closing an Application .............................................................................. 95
Switching Between Applications................................................................ 96
Viewing the Properties of an Application................................................... 96
Setting or Changing the System Main Menu Password ............................................ 96
Backing Up Your Files............................................................................................. 98
Upgrading Your CK30 ............................................................................................ 99
Upgrading the Operating System Using an SD Card................................. 99
Upgrading Your CK30 Using SmartSystems Console .............................. 101
Running Diagnostics .................................................................................... 103
Using Diagnostics on the CK30............................................................................. 104
Understanding the Diagnostics Screens.................................................................. 105
Battery Information................................................................................. 105
Bluetooth Console................................................................................... 106
Bootcode Version .................................................................................... 107
4
5

Contents
viii CK30 Handheld Computer User’s Manual
Contrast Test .......................................................................................... 107
CPU Monitor.......................................................................................... 108
Display Test ............................................................................................ 109
Hardware Configuration Table................................................................ 109
Installed Fonts......................................................................................... 110
Intermec Value Add Information............................................................. 110
Keypad Test ............................................................................................ 111
LED Test ................................................................................................ 111
Memory Information .............................................................................. 112
Network Connection Test....................................................................... 112
Network Interface Information................................................................ 113
Operating System Version ....................................................................... 114
Ping Utility ............................................................................................. 114
Radio Driver Version .............................................................................. 115
Radio Information................................................................................... 115
RAM Monitor......................................................................................... 116
Read CPU Registers ................................................................................ 116
Security Information ............................................................................... 117
Sound Test.............................................................................................. 118
Troubleshooting and Maintaining the CK30............................. 119
Troubleshooting the CK30.................................................................................... 120
Calling Product Support.......................................................................... 120
Problems and Solutions ........................................................................... 121
Problems While Operating the CK30...................................................... 121
Problems While Configuring Security ..................................................... 122
Problems With Wireless Connectivity ..................................................... 124
Problems Transmitting Data Through the Serial Port.............................. 125
Problems While Scanning Bar Codes....................................................... 126
Booting the CK30 ................................................................................................. 128
Warm Booting the CK30 ........................................................................ 128
Cold Booting the CK30 .......................................................................... 129
Cleaning the Scanner Window and CK30 Screen .................................................. 130
Specifications..................................................................................................... 131
Physical and Environmental Specifications............................................................. 132
Accessories for the CK30 ....................................................................................... 135
6
A

Contents
CK30 Handheld Computer User’s Manual ix
Typing Characters Not Printed on the Keypad ...................................................... 138
Pin Assignments for the Serial Port ........................................................................ 141
Default Settings ............................................................................................... 143
Default Configuration Settings .............................................................................. 144
Reprogrammable Keypad........................................................................ 151
Reprogramming the Keypad .................................................................................. 152
Changing the Functionality of Keypad Keys or Key Combinations.......... 152
Creating Keypad Macros ......................................................................... 164
Index ......................................................................................................................... 171
B
C
I

Contents
xCK30 Handheld Computer User’s Manual

Before You Begin
CK30 Handheld Computer User’s Manual xi
Before You Begin
This section provides you with safety information, technical
support information, and sources for additional product
information.
Safety Icons
This section explains how to identify and understand warnings,
cautions, and notes that are in this document.
A warning alerts you of an operating procedure, practice,
condition, or statement that must be strictly observed to
avoid death or serious injury to the persons working on
the equipment.
Avertissement: Un avertissement vous avertit d’une
procédure de fonctionnement, d’une méthode, d’un état
ou d’un rapport qui doit être strictement respecté pour
éviter l’occurrence de mort ou de blessures graves aux
personnes manipulant l’équipement.
A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to
prevent equipment damage or destruction, or corruption
or loss of data.
Attention: Une précaution vous avertit d’une procédure de
fonctionnement, d’une méthode, d’un état ou d’un rapport
qui doit être strictement respecté pour empêcher
l’endommagement ou la destruction de l’équipement, ou
l’altération ou la perte de données.
Note: Notes either provide extra information about a topic or
contain special instructions for handling a particular condition
or set of circumstances.

Before You Begin
xii CK30 Handheld Computer User’s Manual
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec web site at www.intermec.com and click Service &
Support > Service & Support.The Intermec Global Sales &
Service page appears. From the Service & Support menu, move
your pointer over Support, and then click Warranty.
Disclaimer of warranties: The sample code included in this
document is presented for reference only. The code does not
necessarily represent complete, tested programs. The code is
provided “as is with all faults.” All warranties are expressly
disclaimed, including the implied warranties of merchantability
and fitness for a particular purpose.
Web Support
Visit the Intermec web site at www.intermec.com to download
our current documents (in PDF). To order printed versions of
the Intermec manuals, contact your local Intermec representative
or distributor.
Visit the Intermec technical knowledge base (Knowledge
Central) at intermec.custhelp.com to review technical
information or to request technical support for your Intermec
product.

Before You Begin
CK30 Handheld Computer User’s Manual xiii
Telephone Support
These services are available from Intermec by calling
1-800-755-5505 and choosing an option.
Service Description
In the U.S.A. and
Canada, choose
this option
Factory Repair
and On-site
Repair
Request a return authorization
number for authorized service
center repair, or request an on-
site repair technician.
1
Technical
Support
Get technical support on your
Intermec product.
2
Service
Contract Status
Inquire about an existing
contract, renew a contract, or
ask invoicing questions.
3
Schedule Site
Surveys or
Installations
Schedule a site survey, or
request a product or system
installation.
4
Ordering
Products
Talk to sales administration,
place an order, or check the
status of your order.
5
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec web site, click Contact.
Who Should Read This Document?
The CK30 Handheld Computer User’s Manual provides you with
information about the features of the CK30 and how to install,
operate, maintain, and troubleshoot the CK30. Before you
install and configure the CK30, you should be familiar with
your network and general networking terms, such as IP address.
The Intermec Computer Command Reference Manual (P/N
073529) is included with this manual on a CD or is available as
a download from the Intermec web site. Please refer to this
manual for help configuring your CK30. The reference manual
contains information about all of the CK30 commands and
contains pages of bar codes that you can print and scan when
configuring supported commands.

Before You Begin
xiv CK30 Handheld Computer User’s Manual
Related Documents
The Intermec web site contains Intermec documents (in PDF)
that you can download for free.
To download documents
1Visit the Intermec web site at www.intermec.com.
2Click Service & Support > Manuals.
3In the Select a Product field, choose the product whose
documentation you want to download.
To order printed versions of the Intermec manuals, contact your
local Intermec representative or distributor.
Patent Information
Product is covered by one or more of the following patents:
4,455,523; 5,627,360; 4,553,081; 5,657,317; 4,709,202; 5,671,436;
4,845,419; 5,684,290; 4,961,043; 5,777,309; 5,195,183; 5,793,604;
5,216,233; 5,805,807; 5,218,187; 5,818,027; 5,218,188; 5,821,523;
5,227,614; 5,828,052; 5,241,488; 5,831,819; 5,278,487; 5,834,753;
5,322,991; 5,841,121; 5,331,136; 5,844,222; 5,331,580; 5,883,492;
5,349,678; 5,883,493; 5,397,885; 5,886,338; 5,371,858; 5,889,386;
5,373,478; 5,898,162; 5,410,141; 5,969,328; 5,488,575; 5,986,435;
5,500,516; 6,075,340; 5,504,367; 6,109,528; 5,508,599; 6,158,661;
5,530,619; 6,234,395; 5,567,925; 6,244,512; 5,568,645; 6,330,975;
5,592,512; 6,431,451; 5,598,007, 6,497,368; 5,617,343; 6,538,413.
There may be other U.S. and foreign patents pending.
Other Copyright Information
Microsoft, Windows, and the Windows logo are registered
trademarks of Microsoft Corporation in the United States
and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
This product includes software developed by the OpenSSL
Project for use in the OpenSSL Toolkit.
(http://www.openssl.org/)

Before You Begin
CK30 Handheld Computer User’s Manual xv
This product includes cryptographic software written by Eric
Young. ([e-mail])
This product uses Regex++, Index software during its
operational phases. The owner of Regex++ has granted use of the
software to anyone provided such use is accompanied by the
following copyright and permission notice:
Regex++, Index. (Version 3.31, 16th Dec 2001)
Copyright ©1998-2001 Dr John Maddock.
Permission to use, copy, modify, distribute and sell this software
and its documentation for any purpose is hereby granted
without fee, provided that the above copyright notice appear in
all copies and that both that copyright notice and this
permission notice appear in supporting documentation. Dr John
Maddock makes no representations about the suitability of this
software for any purpose. It is provided “as is” without express or
implied warranty.

Before You Begin
xvi CK30 Handheld Computer User’s Manual

CK30 Handheld Computer User’s Manual 1
Using the CK30 Handheld
Computer
Use this chapter to familiarize yourself with the CK30 Handheld
Computer. In this chapter you will find these sections:
•Introducing the CK30 Handheld Computer
•What’s New?
•Using the Battery
•Using the Keypad
•Using the Screen
•Understanding the Status Lights
•Understanding the Beeps
•Scanning Bar Codes
•Using the SD Card
1

Chapter 1 — Using the CK30 Handheld Computer
2 CK30 Handheld Computer User’s Manual
Introducing the CK30 Handheld Computer
The Intermec CK30 is an ergonomically designed handheld
computer built on the Microsoft®Windows®CE .NET
operating system. It is a lightweight, easy-to-use, reliable
computer that runs client/server applications, terminal
emulation applications, as well as browser-based applications.
Good read
light
Serial
port
Battery
light
Battery
Scan
button
User-defined
lights
Intermec
Ready-to-Work
Indicator
CK30 Handheld Computer
CK30 Handheld Computers with an IEEE 802.11b/g radio
installed are Wi-Fi®certified for interoperability with other
802.11b/g wireless LAN devices.
The CK30 computer is available in three different models that
offer several options. To find out which model of the CK30 you
have, locate the configuration label on the back of the computer.
The first five characters of the configuration number indicate the
model of CK30 you ordered.

Chapter 1 — Using the CK30 Handheld Computer
CK30 Handheld Computer User’s Manual 3
CK30AA0301000
CK30AA0301000
Configuration
number
Configuration Label: The label in this illustration is for a CK30 Model A
(CK30A).
Features Included With the Different Models of the CK30
Feature CK30A CK30B CK30C
Ethernet (optional) 99
802.11b/g radio 99
*Bluetooth (optional) 999
CCX v2.0 compliance 99
.NET Compact Framework 9
Pocket Internet Explorer 9
Internet Explorer 6, SQL Server CE 9
iBrowse 99
IE Browser 9
Monochrome Display 99
Color Display 9
32MB RAM/32MB Flash Memory 99
64MB RAM/64MB Flash Memory 9
200 MHz Processor 99
400 MHz Processor 9
*Bluetooth is a trademark owned by Bluetooth SIG, Inc., USA.

Chapter 1 — Using the CK30 Handheld Computer
4 CK30 Handheld Computer User’s Manual
These options are available for the CK30B and CK30C:
•TE 2000 terminal emulation application including 3270,
5250, and VT/ANSI as well as third-party TE applications
•1D linear imager, standard, or advanced long-range scanner
•Data Collection Browser (dcBrowser™) application
This option is only available for the CK30C:
•2D area imager
Use this manual to understand how to use the features and
options available on the CK30. For additional help using
terminal emulation, see the TE 2000 Terminal Emulation
Programmer’s Guide (P/N 977-055-008).
For additional help using dcBrowser, see the documentation that
ships with the dcBrowser gateway software or the Data Collection
Browser Client User’s Guide (P/N 070011).
iBrowse is a locked-down web browser for Intermec devices that
is compatible with Microsoft’s Internet Explorer but does not
allow the user to exit out of the browser or key in a URL to
access a non-work related web site. For help using iBrowse, see
the iBrowse User’s Guide (P/N 961-055-015). For help using IE
Browser, see “Developing a Web-Based Application” on page
75.
What’s New?
This revision of the user’s manual supports these new features of
operating system build 3.00.xx.xxxx or higher and Intermec
Value Add (IVA) build 4.01.xx.xxxx or higher:
•The CK30 now ships with the SmartSystems™ client that
enables you to use SmartSystems Console to configure, install
applications, and upgrade your CK30s. For more
information, see “Configuring the CK30 With SmartSystems
Console” on page 38, “Installing Applications Using
SmartSystems Console” on page 86, or “Upgrading Your
CK30 Using SmartSystems Console” on page 101.
•Funk is the new default for security. For help, see
“Configuring Security” on page 53. With the addition of
CCX v2.0 compliance, the CK30 now supports WPA2.