Ioimage trk4000 User manual

trk4000 / trk4000d / trk8000
HW Installation Manual
ioimage, the ioimage logo, ioimage analytics®, ioiware, ioibox, trk10, trk10d, trk100, trk100d, trk200, trk4000,
trk4000rm, trk4000d, and trk8000, ioiware command center, ioiware setup, ioibox lvm300, ioicam wdc100dn,
ioicam mmp100dn, and ioicam xptz100dn, are trademarks of ioimage Ltd. Products and trademarks
mentioned herein are for identification purposes only and may be registered trademarks of their respective
companies. Specification is subject to change without notice.
2004-2007© ioimage Ltd. All rights reserved

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Proprietary Rights and Non-Disclosure
This Guide is delivered subject to the following restrictions and conditions:
This document contains proprietary information belonging to ioimage Ltd. This information
is supplied solely for the purpose of assisting explicitly the licensee of the ioibox units.
No part of this document contents may be used for any other purpose, disclosed to any
third party or reproduced by any means, electronic or mechanical, without the express
prior written permission of ioimage Ltd.
Disclaimer
Specifications and information in this Guide is subject to change without notice.
Copyright 2007 ioimage Ltd., all rights reserved.
Trademarks and Copyrights
This Guide and its contents are herein is owned by ioimage, Ltd., all rights reserved.
This Guide and its contents are herein is owned by ioimage, Ltd., all rights reserved.
ioimage, the ioimage logo, ioimage analytics®, ioiware, ioibox, trk10, trk10d, trk100,
trk100d, trk200, trk4000, trk4000rm, trk4000d, and trk8000, ioiware command center,
ioiware setup, ioibox lvm300, wdc100dn, ioicam mmp100dn, and ioicam xptz100dn,
are trademarks of ioimage Ltd. Products and trademarks mentioned herein are for
identification purposes only and may be registered trademarks of their respective
companies. Specification is subject to change without notice.
ioimage makes no representations whatsoever about any other products or trademarks
mentioned in the manual.
2004-2007© ioimage Ltd. All rights reserved

Document Scope and Purpose
This document is intended for installation by technical users who have a basic
understanding of CCTV camera/video equipment and LAN/WAN network connections.
Installation should follow safety, standards, and electrical codes as well as the laws that
apply where the ioibox and ioicam units are being installed.
The purpose of this document is to provide instructions and installation procedures concerning how
to connect the hardware and if required, configure the ioibox unit to be connected to an existing
LAN/WAN network. After completion of the hardware installation, additional setup configurations
are required for operation of the ioibox unit. For more information on ioibox unit setup and
configuration, refer to the ioibox trk4000, trk4000d, or trk8000 HTML Edition Setup User Guide.
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Contents
Document Conventions....................................................................................................................1
Cautions and Warnings ....................................................................................................................2
Electrical Safety Notice ................................................................................................................4
Preventing EMI.............................................................................................................................4
Introduction.......................................................................................................................................4
Overview ......................................................................................................................................5
Items Included in the Package.....................................................................................................6
Indoor and Outdoor Installation Considerations...........................................................................7
Indoor Installation.....................................................................................................................7
Outdoor Installation..................................................................................................................7
Cabling.........................................................................................................................................8
Video Cable .............................................................................................................................9
Electric/Power Supply Cables..................................................................................................9
Hardware Description – ioibox Unit................................................................................................11
ioibox IP Block............................................................................................................................12
trk4000 Unit Front Panel............................................................................................................13
trk4000 Unit Back Panel.............................................................................................................14
trk4000d Unit Front Panel ..........................................................................................................16
trk4000d Unit Back Panel...........................................................................................................17
trk8000 Unit Front Panel............................................................................................................19
trk8000 Unit Back Panel.............................................................................................................20
External devices interfaces – ioibox Channel Assignments.......................................................22
Package Accessories.................................................................................................................24
Workflows.......................................................................................................................................25
Pre-Install Workflow ...................................................................................................................25
Installation Workflow ..................................................................................................................26
Post Install..................................................................................................................................27
Overview of Alarm Inputs (Dry Contacts).......................................................................................27
Overview of Relay Outputs.............................................................................................................27
Overview of RS232 and RS485 Connections ................................................................................28
PTZ Control................................................................................................................................29
Installation.......................................................................................................................................29
Unit Mounting.............................................................................................................................29
Rack Requirements ...............................................................................................................32
Connecting the ioibox Unit.........................................................................................................32
Connecting to the Network.....................................................................................................32
Connecting the Video Source (camera).................................................................................34
Connecting Relay Outputs.....................................................................................................34
Relay Contacts Schematic ................................................................................................36
Connecting Alarm Inputs (Dry Contacts)...............................................................................38
Connecting PTZ Cameras .....................................................................................................40
Connecting ioibox Unit Video Output to an Analog Device...................................................46
Connecting the External Protective Earth Terminal...................................................................46
Connecting the Power Supply....................................................................................................46
Setting the ioibox IP ...................................................................................................................47
Setting the IP Using HTML Setup..............................................................................................48
Setting the IP Using the SiteConfigurator Application................................................................49
ioibox unit Network IP Assignment Modes – DHCP/Manual......................................................50
Resetting ioibox Units.................................................................................................................51
Hard Reset Using the Reset Button on the Unit....................................................................51
Hard Reset Power Down/Power Up ......................................................................................51
Camera Installation & Tips .............................................................................................................52
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Appendix.........................................................................................................................................58
Connecting Leads to a Spring Clamp Terminal Block ...............................................................59
Troubleshooting..........................................................................................................................60
How to Ping a ioibox Unit from a Workstation............................................................................63
Connector Mapping Tables........................................................................................................64
Specifications.............................................................................................................................65
Who to Contact...........................................................................................................................68
List of Figures
trk4000 Front Panel........................................................................................................................13
trk4000 Back Panel ........................................................................................................................14
trk4000d Front Panel......................................................................................................................16
trk4000d Back Panel ......................................................................................................................17
trk8000 Front Panel........................................................................................................................19
trk8000 Back Panel ........................................................................................................................20
trk4000 External Device Interfaces (Relay Output and Alarm Input) Channel Assignment...........22
trk4000d External Device Interfaces (Relay Output and Alarm Input) Channel Assignment.........23
trk8000 External Device Interfaces (Relay Output and Alarm Input) Channel Assignment...........23
External device is triggered on the event of intrusion in a detection zone.....................................28
ioimage units secured in rack with mounting screws .....................................................................31
Relay Output Connection ...............................................................................................................35
Relay Contacts Schematic for the trk4000 unit..............................................................................36
Relay Contacts Schematic for the trk8000 and trk4000d unit........................................................36
Alarm Input Connection..................................................................................................................39
PTZ control lines connected with the adapter cable RS485 lead-wires.........................................41
PTZ Control Lines connected with the DB9 RS232 adapter cable ................................................43
Connecting a Wire to a Terminal Block..........................................................................................59
RS232/485 Pin Diagram.................................................................................................................64
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Document Conventions
The following document conventions are used throughout this manual:
A WARNING is a precautionary message that indicates a procedure or condition where there
are potential hazards of personal injury or death
A Caution is a precautionary message that indicates a procedure or condition where there
are potential hazards of permanent damage to the equipment and or loss of data.
A Note is useful information to prevent problems, help with successful installation, or to
provide additional understanding of the products and installation.
A Tip is information and best practices that are useful or provide some benefit for installation
and use of ioimage products.
1

Cautions and Warnings
This section contains information that indicates a procedure or condition where there are potential
hazards. These may be hazards associated with a task or procedure a user is carrying out or about
to carry out.
WARNINGS and CAUTIONS are distributed throughout this document, whenever applicable, to
alert the user of potentially hazardous situations.
Although the ioibox unit is designed and manufactured in compliance with all applicable safety
standards, certain hazards are present during the installation of this equipment.
Definitions:
•Warning:
A WARNING is a precautionary message that indicates a procedure or condition
where there are potential hazards of personal injury or death.
•Caution:
A CAUTION is a precautionary message that indicates a procedure or condition
where there are potential hazards of permanent damage to the equipment and or loss
of data.
Failure in part or in whole of the installer, owner, or user in any way to follow the prescribed
procedures or to heed WARNINGS and CAUTIONS shall absolve ioimage Ltd., and their agents
from any resulting liability.
SAVE THESE INSTRUCTIONS: Retain all safety and operating instructions for future use.
To avoid injury or possible damage to hardware components, read and follow all instructions
marked on the product and in the documentation before you install or connect the ioibox unit to a
power source.
Warning:
The ioibox unit cover is an essential part of the product. Do not open or remove this cover.
Never operate the ioibox unit without the cover in place. Operating the ioibox unit without the
cover in place poses a risk of fire and shock hazards
Warning:
To prevent injury or damage to the ioibox unit, do not insert any objects into the vents of the
ioibox unit.
Warning:
The ioibox unit uses a three-wire power cord to make sure that the product is properly
grounded when in use. The plug on this cord will only fit into a grounding-type outlet. This is
a safety feature. If the intended power outlet does not support three prongs, one of which is a
ground, contact an electrician to install the appropriate outlet. NEVER remove or otherwise
attempt to defeat the ground pin of the power cord. Do not operate the ioibox unit in the
absence of a suitably installed ground conductor.
2

Warning:
If you use an extension cord with this system, make sure that the total ampere rating on the
products plugged into the extension cord does not exceed the extension cord ampere rating.
Warning:
Only qualified trained personnel should service and repair this equipment.
Warning:
Assure the connected electrical power source uses a circuit breaker or fuse no larger than
120 VAC, 15A U.S. and 240 VAC, 10A international are used on the phase conductors (all
current-carrying conductors.).
Warning:
Read the installation instructions before you connect the ioibox unit to a power source.
Caution:
To avoid damage from overheating or unit failure, do not block the vents of the ioiboxes, and
assure, there is sufficient temperature regulation to support the ioibox unit requirements
(cooling/heating). Ambient operating temperature should be kept in the range 0°c to 50°c.
3

Electrical Safety Notice
In the following situations, the electric power should be turned off and appropriate repairs,
replacements, or remedies should be taken.
•The power cord or plug is damaged, frayed or shows heavy wear
•The ioibox unit has been physically crushed or deformed
•The ioibox unit has been exposed to water
•The ioibox unit has been exposed to fire, intense heat or heavy smoke•Electrical connections of the ioibox unit become abnormally hot or smoke
•The ioibox unit has been dropped, damaged or shows signs of loose internal parts.
•The ioibox unit power light fails to illuminate or the ioibox unit does not operate
properly
•The ioibox unit shows signs of damage from exposure to fumes or vapors
Preventing EMI
When wires run for a significant distance in an electromagnetic field, Electromagnetic Interference
(EMI) can occur.
Note:
•Poor quality or worn wiring can result in Radio Frequency Interference (RFI)
•Strong EMI, (e.g. lightning or radio transmitters) can destroy the ioiboxes, and can
pose an electrical hazard by conducting power through lines and into the system.
To remedy EMI, consult RFI experts.
Introduction
The installation of the ioibox unit hardware is the first phase of making a ioibox unit operational in a
security plan. The goal of hardware installation is to physically place the unit, connect it to other
devices in the system and to establish network connectivity in preparation for phase two of the
installation process which is the camera setup and configuration of the ioibox.
When finished with the ioibox unit hardware installation, you will need to refer to the ioimage HTML
Edition Setup User Guide to complete the second phase of installation, which is the setup and
configuration of the ioibox unit.
4

Overview
There are several requirements that should be properly addressed prior to installation. The
following specifications are requirements for proper installation and operation of ioibox units:
•Ambient Environment Conditions: Keep the ioibox unit in a clean and dry indoor
environment. Operating temperature should be maintained within 0°c to 50°c.
Operating humidity 5% to 95% (non-condensing). The ioibox unit should be kept
indoors or in a shielded enclosure dry and free from water condensation. To prevent
overheating, avoid positioning the ioibox unit near heaters or heating system outputs
and avoid exposure to direct sunlight. Keep the ioibox unit free from dust, dirt, smoke,
and exposure to EMI.
•Accessibility: The location should allow easy access to unit connections and cables.
Leave at least 33 cm (1 foot) behind the unit to allow for easy cable access.
•Safety: Cables and electrical cords should be routed in a manner that prevents safety
hazards, such as from tripping, wire fraying, overheating, etc. Assure that nothing
rests on the ioibox cables or power cords.All cables connected to the TRK unit shall
be indoor connections that require being shielded from outdoor cable connections.
•Ample Air Circulation: Leave enough space around the ioibox unit to allow free air
circulation.
•Proximal Location: ioiboxes should be placed in locations that are optimal for the
type of video cabling used between the unit and the cameras and external devices.
Using a cable longer than the manufacturer’s specifications for optimal video signal
may result in degradation of color and video parameters.
•Physical Security
ioiboxes provide threat detection for physical security systems. In order to ensure
ioiboxes cannot be disabled or tampered with, the systems should be installed with
security measures regarding physical access by trusted and un-trusted parties.
•Network Security
ioibox units transmit over IP to security personnel for video surveillance. Proper
network security measures should be in place to assure networks remain operating
and free from malicious interference. ioibox units are intended for installation on the
backbone of a trusted network.
•Electrostatic Safeguards
ioibox units as well as other equipment connected to it (relay outputs, alarm inputs,
racks, carpeting, etc) shall be properly grounded to prevent electrostatic discharge.
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