iPECS SBG-1000 User manual

iPECS SBG-1000
Quick Start Guide
Please read this manual carefully before operating System.
Retain it for future reference.

iPECS SBG-1000 Quick Start Guide
Regulatory and Safety Notices
Before connecting the Smart Business gateway to the telephone network, you may be required to notify your local
serving telephone company of your intention to use "customer provided equipment.” You may further be required to
provide any or all of the following information:
PSTN line Telephone numbers to be connected to the system
Model name: Smart Business gateway
Local regulatory agency registration number: locally provided
Registered jack: RJ-45
The required regulatory agency registration number is available from your local Aria Technologies Africa
representative.
If the telephone company determines that customer provided equipment is faulty and may possibly cause harm or
interruption in service to the telephone network, it should be disconnected until repair can be affected. If this is not
done, the telephone company may temporarily disconnect your service.
The local telephone company may make changes in its communications facilities or procedures. If these changes
could reasonably be expected to affect the use of the Smart Business gateway or compatibility with the network, the
telephone company is required to give advanced written notice to the user, allowing the user to take appropriate steps
to maintain telephone service.
The Smart Business gateway complies with rules regarding radiation and radio frequency emission as defined by
local regulatory agencies. In accordance with these agencies, you may be required to provide information such as the
following to the end user:
WARNING
This equipment generates and uses R.F. energy, and if not installed and used in accordance with
the Instruction Manual, it may cause interference to radio communications. It has been tested and
found to comply with the appropriate limits for a telecommunication device. The limits are designed
to provide reasonable protection against such interference, when operated in a commercial
environment.
Operation of this equipment in a residential area could cause interference, in which case the user, at
his own expense, will be required to take whatever measures may be required to correct the
interference.
1. Radio Frequency Emissions:
FCC Compliance statement:
This device complies with Part 15 of the FCC rules. Operation is subject to the following conditions;
(1) This device may not cause harmful interference.
(2) This device may accept any interference received, including interference that may cause undesired operation.
This Equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and the receiver.
•Connect the equipment into an outlet on a different circuit from that to which the receiver is connected.
If problems persist, consult the dealer or an experienced radio/TV technician for help.

iPECS SBG-1000 Quick Start Guide
Canadian Compliance statement:
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
This device complies with Class B limits of Industry Canada. Operation is subject to the following two
conditions;
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired
operation.
Any changes or modifications in construction of this device which are not expressly approved by
the party responsible for compliance could void the user's authority to operate the equipment.
European Union Declarations of Conformity:
Aria Technologies Africa (Pty) Ltd. declares that the equipment specified in this document, which bears the
“CE” mark, conforms to the European Union Radio and Telecommunications Terminal Equipment Directive
(R&TTE 1999/5/EC) including,
Electromagnetic Compatibility Directive (2004/108/EEC) and
Low Voltage Directive (2006/95/EEC)
The product fulfills the essential requirements of the harmonized standards shown above.
2. Product Safety Instructions
This product complies with and conforms to the following international Product Safety standards as
applicable:
Safety of Information Technology Equipment, IEC 60950-1, including
Relevant national deviations as listed in Compliance with IEC for Electrical Equipment (IECEE)
Safety of Information Technology Equipment, CAN/CSA-C22.2 No. 60950-1/UL 60950-1
3. Privacy:
This multi-line telephone system (MLTS) implements security and encryption technologies appropriate for
DECT however, privacy of communications may not be ensured when using this telephone.
4. RF Exposure Statement:
This equipment complies with FCC/IC RF radiation exposure limits set forth for an uncontrolled
environment. Use of other accessories may not ensure compliance with FCC/IC RF exposure guidelines.
This device must not be co-located or operating in conjunction with any other antenna or transmitter. The
changes or modifications not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
5. Base Station :
This equipment complies with FCC/IC RF radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with a minimum distance of 20 centimeters
between the radiator and your body.
This system employs a Lithium battery as back-up power for the real-time clock and memory. The battery is
not replaceable in the field. RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
Dispose of used batteries accordance with the manufacturer’s instructions.

iPECS SBG-1000 Quick Start Guide
Regarding Telephone line cord in USA and Canada : To reduce the risk of fire, use only No. 26 AWG or larger (e.g.,
24 AWG) UL Listed or CSA Certified Telecommunication Line Cord.
Disposal of old appliance
1. When this crossed-out wheeled bin symbol is attached to a product it means the
product is covered by the European Directive 2012/19/EC.
2. All electrical and electronic products should be disposed of separately from the
municipal waste stream via designated collection facilities appointed by the
government or the local authorities.
3. The correct disposal of your old appliance will help prevent potential negative
consequences for the environment and human health.
4. For more detailed information about disposal of your old appliance, please contact your
city office, waste disposal service or the shop where you purchased the product.

iPECS SBG-1000 Quick Start Guide
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Table of Contents
1 SYSTEM OVERVIEW...........................................................................1
1.1 iPECS SBG-1000 Network Connection Diagram......................................1
1.2 PSTN Back-up Types...................................................................................2
1.3 Installation of PSTN Back-up......................................................................2
2 INSTALLATION....................................................................................3
2.1 Cell Coverage...............................................................................................3
2.2 General Guidelines......................................................................................3
2.3 Unpacking.....................................................................................................4
2.4 Wall Mounting/ Wiring Arrangement .........................................................5
2.4.1. Wall Mounting............................................................................................................5
2.4.2. Wiring Arrangement...................................................................................................5
3 SPECIFICATIONS................................................................................6
3.1 General Specifications................................................................................6
3.2. System Capacity.........................................................................................7
4 CONNECTIONS....................................................................................8
4.1 Connections .................................................................................................8
4.1.1 Connection for AC/DC adapter...................................................................................8
4.1.2 Connections for LAN/ WAN/ PSTN Back-up..............................................................9
5 FUNCTION BUTTONS / LED ICONS / LEDS...................................13
5.1 Function Buttons / LED Icons / LEDs......................................................13
5.1.1 Function Buttons.......................................................................................................13
5.1.2 LED Icons .................................................................................................................14
5.1.3 LEDs .....................................................................................................................15
6 STARTING IPECS SBG-1000............................................................16
6.1 Installation Wizard .....................................................................................16
6.1.1 Step 1: Test Ethernet Link........................................................................................17
6.1.2 Step 2: Analyze Internet Connection Type...............................................................17
6.1.3 Step 3: Setup Internet Connection ...........................................................................18
6.1.4 Step 4: Test Service Provider Connection ...............................................................19
6.1.5 Step 5: Test Internet Connection..............................................................................19
6.1.6 Step 6: Wireless Setup.............................................................................................20
6.1.7 Step 7: Installation Completed..................................................................................22

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7 TROUBLESHOOTING .......................................................................23

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1.1 iPECS SBG-1000 Network Connection Diagram
iPECS SBG-1000 (Smart Business Gateway-1000)
iPECS SBG-1000 is all-in-one multi-service communication solution via single Internet connection for small
businesses.
The following figure shows the components that make up the iPECS SBG-1000 system.
Figure 1.1 Network Connection Diagram

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1.2 PSTN Back-up Types
PSTN Back-up functions can be supported with ONLY one of the following daughter board types assembled from the
factory.
Daughter board types for PSTN Back-up
Resources
Remark
CIU1/ CIU2/ CIU4 installed in iPECS SBG-1000
1 or 2 or 4 CO Port
CO Interface Unit
BRIU/ BRIU2 installed in iPECS SBG-1000
1 or 2 BRI Port (2B + D)
Basic Rate Interface Unit
CSIU installed in iPECS SBG-1000
1 CO & 1 SLT Port
CO & SLT Interface Unit
In the event of a power failure, the 1st CO port is automatically connected to SLT port as basic so that the system
works for PFT (Power Failure Transfer).
1.3 Installation of PSTN Back-up
PSTN Back-up can be optionally mounted on iPECS SBG-1000 system.
To install PSTN Back-up board, perform the following Steps:
1. Remove the screws.
2. Open the cover carefully.
3. Install PSTN Back-up board.
Figure 1.2 Board installation
Note: The system must need to reset to Default after PSTN Back-up installation.

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2.1 Cell Coverage
In a typical office environment where there are some obstacles, the coverage area of the iPECS SBG-1000 cell is
approximately 15 ~ 30 meters. A better coverage distance could be achieved in more open areas. The coverage area
is, however, truly dependent on the office environment characteristics (e.g. construction material of walls, metallic
objects, doors, windows, stair-wells, etc). Other radio equipment such as DECT phones or WIFI equipment could also
affect the coverage area. The coverage area will be unique for each office environment.
2.2 General Guidelines
1. Try to locate the iPECS SBG-1000 in such a way to maximize the direct line of sight between the wireless
terminals and the iPECS SBG-1000 antenna.
2. Try to minimize obstructions near the antenna of iPECS SBG-1000.
3. Where possible, centralize the SBG-1000 within the desired coverage area that you intend to cover.
4. In an office environment, consider the office furniture in order to minimize reflection, diffraction and
scattering of the DECT/Wi-Fi radio waves when you choose the position of the iPECS SBG-1000.
5. Try not to locate the iPECS SBG-1000 on top of any steel furniture.
6. Electronic equipment such as a copy machine, a printer or a computer might have an influence on the
coverage area.
7. Try to locate the iPECS SBG-1000 in an open area as high as possible. Avoid areas such as high traffic
areas, corners and narrow walkways.
8. When moving around while busy on a wireless handset, you may experience degradation in speech quality
(e.g. breaking up of speech). If this happens, rather stand still during the call.

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2.3 Unpacking
Open the box and verify the items shown in the following figure are included:
Figure 2.3 iPECS SBG-1000 Carton Contents

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2.4 Wall Mounting/ Wiring Arrangement
2.4.1. Wall Mounting
1. Install the wall mount bracket to the wall and drill the hole.
2. Install 3 anchor plugs into the wall.
3. Insert 3 included screws into the 3 anchor plugs.
4. Install the iPECS SBG-1000 system to the wall mount bracket.
Figure 2.4.1 Wall Mounting
Note: Basically, ERICSSON-LG recommends the wall mounting installation for better wireless characteristics.
2.4.2. Wiring Arrangement
Figure 2.4.2 Wiring Arrangement

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3.1 General Specifications
3.1.1 Dimension and Weight
ITEM
HEIGHT(mm)
WIDTH(mm)
DEPTH(mm)
WEIGHT(g)
iPECS SBG-1000 System (with CIU4 Back-up)
34
278
233
842 (895)
3.1.2 Environment
ITEM
DEGREES (℃)
DEGREES (℉)
Operation Temperature
0~40
32~104
Optimum Operation Temperature
20~26
68~78
Storage Temperature
10~70
32~158
Relative Humidity
0~80% non-condensing
3.1.3 AC/DC Power Adapter
Electrical SPECIFICATION
AC Input
100 ~ 240 Volt AC @50/60Hz, 1A Max.
DC Output
DC48V, 0.8A Max., 38.4W
3.1.4 SLT (Basic SLT or CSIU)
ITEM
SPECIFICATION
Connector
RJ-45 Modular Jack
Loop Distance
1.5 km with AWG24
Caller Identification (CID)
FSK (ITU-T V.23 or Bell 202) or DTMF (ITU-T Q.23)
Ring Capacity / Frequency
60Vrms (up to 3 REN)/ 25Hz
3.1.5 CO (CIU1 or CIU2 or CIU4 or CSIU)
ITEM
SPECIFICATION
Connector
RJ-45 Modular Jack
Interface type
Loop Start CO, Caller Identification (CID) Detection
3.1.6 BRI (BRIU or BRIU2)
ITEM
SPECIFICATION
Connector
RJ-45 Modular Jack
Maximum Wiring Distance
1000 m (Point to Point) / 200 ~ 500 m (Point to Multi-point)
3.1.7 Ethernet (LAN port 1 ~ LAN port 8)
ITEM
SPECIFICATION
Connector
RJ-45 Modular Jack
LAN Interface
10/100 BASE-T (Auto-Negotiation), 10 Mbps or 100 Mbps, IEEE 802.3
Maximum Wiring Distance / Cable
100 m/ 0.328 kft, Category 5 UTP Cable

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3.1.8 Ethernet (WAN port)
ITEM SPECIFICATION
Connector RJ-45 Modular Jack
WAN Interface 10/100/1000 BASE-T (Auto-Negotiation), 10 Mbps or 100 Mbps or
1000 Mbps, IEEE 802.3/ IEEE 802.3ab/ IEEE 802.3az
Maximum Wiring Distance / Cable 100 m/ 0.328 kft, Category 5e UTP Cable for 1000 Mbps
3.1.9 PoE (LAN port 1 ~ LAN port 4 only, LAN port 5 ~ LAN port 8 are not supported)
ITEM SPECIFICATION
Interface Specification IEEE 802.3af (Total PoE Budgets : 20 W, 5W/Port)
Note: You should use the standard external AC/DC adapter for Class 3 IP Terminals.
3.1.10 WiFi
ITEM SPECIFICATION
Interface Specification / Frequency IEEE 802.11 b/g/n (Draft 2.0), 2x2 MIMO, 2.412GHz ~ 2.472GHz
Note: Basically, ERICSSON-LG recommends the wall mounting installation for better wireless characteristics.
3.1.11 DECT
ITEM SPECIFICATION
Frequency 1,880MHz ~ 1,900MHz for Europe
1,920MHz ~ 1,930MHz for US
Note: Basically, ERICSSON-LG recommends the wall mounting installation for better wireless characteristics.
3.1.12 USB
ITEM SPECIFICATION
Interface Specification USB V 1.1 & V2.0, Host Mode
3.2. System Capacity
Extension Trunk
LIP
Phones SLT SIP Phones DECT SIP PSTN Back-up
Total
(Basic) 11 1 or 2 6 6 3 1 or 2 or 4
12 4 or 5 or 7
Total
(Extended) 23 1 or 2 6 6 4
N1)
or 6 1 or 2 or 4
24 5 or 6 or 8 / 7 or 8 or 10
N1) The number of VoIP Trunk when DECT module is enabled.
* PSTN Back-up function using CIU1/ CIU2/ CIU4/ BRIU/ BRIU2/ CSIU daughter board.
* DECT Specification: 4 Simultaneous Calls, 6 Registrations
* Lock key is required for system capacity extended.

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4.1 Connections
4.1.1 Connection for AC/DC adapter
1. Open the side cover.
2. Connect the plug of AC/DC adapter on the right side of the iPECS SBG-1000 system.
3. Close the side cover and insert iPECS SBG-1000 system to the wall mount bracket.
4. Connect the plug of power cord to a wall outlet.
Figure 4.1.1 Connection for AC/DC Adapter

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4.1.2 Connections for LAN/ WAN/ PSTN Back-up
4.1.2.1 Port Definition – Right Side
The following figure shows for port connections.
Figure 4.1.2 Connections for LAN/ WAN/ PSTN Back-up
Pin Assignment for Ethernet (LAN)
LAN port
CONNECTOR
PIN NUMBER
NO.
SIGNAL NAME
FUNCTION
RJ45
4,5,7,8
Reserved
1
TX+
Transmit Data
2
TX-
Transmit Data
3
RX-
Receive Data
6
RX+
Receive Data
Note: iPECS SBG-1000 has 4 PoE ports for LAN1 ~ LAN4. (Total PoE Budgets : 20W).
Pin Assignment for Ethernet (WAN)
WAN port
CONNECTOR
PIN NUMBER
NO.
SIGNAL NAME
FUNCTION
RJ45
1
DA_P
Positive Data A
2
DA_N
Negative Data A
3
DB_P
Positive Data B
4
DC_P
Positive Data C
5
DC_N
Negative Data C
6
DB_N
Negative Data B
7
DD_P
Positive Data D
8
DD_N
Negative Data D

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Pin Assignment for SLT
SLT port (MJ1-1)
CONNECTOR
PIN NUMBER
NO.
SIGNAL NAME
RJ45
1
N/A
2, 3
N/A
4
Basic SLT_RING
5
Basic SLT_TIP
6, 7, and 8
N/A
Pin Assignment for Relay Contact and Alarm Detection
MISC port (MJ2-1)
CONNECTOR
PIN NUMBER
NO.
SIGNAL NAME
RJ45
1
RELAY-TIP
2
RELAY-RING
3, 4
N/A
5, 6
N/A
7
ALARM-TIP
8
ALARM-RING
Pin Assignment for PSTN Back-up
LINE 1/ LINE 3 (MJ1-2)
CONNECTOR
PIN NUMBER
NO.
SIGNAL NAME
FUNCTION
RJ45
1, 2
N/A
3 TX+/ CO3-R Transmit data for BRIU
/ CO3-RING for CIU4
4
RX+/ CO1-R
Receive data for BRIU or
/ CO1-RING for CIU/ CSIU
5 RX-/ CO1-T Receive data for BRIU or
/ CO1-TIP for CIU/ CSIU
6
TX-/ CO3-T
Transmit data for BRIU
/ CO3-TIP for CIU4
7, 8
N/A
LINE 2/ LINE 4 (MJ2-2)
CONNECTOR
PIN NUMBER
NO.
SIGNAL NAME
FUNCTION
RJ45
1, 2
N/A
3
TX+/ CO4-R
Transmit data for BRIU2
/ CO4-RING for CIU4
4
RX+/
CO2-R/ SLT2-R
Receive data for BRIU2
/CO2-RING for CIU or
SLT2_RING for CSIU
5
RX-/
CO2-T/ SLT2-T
Receive data for BRIU2
/CO2-TIP for CIU or
SLT2_TIP for CSIU
6
TX-/ CO4-T
Transmit data for BRIU2
/ CO4-TIP for CIU4
7, 8
N/A
PSTN Back-up functions can be supported with ONLY one of following daughter board types assembled from the
factory.
Daughter board types for PSTN Back-up
Resources
Remark
CIU1/ CIU2/ CIU4 installed in iPECS SBG-1000
1 or 2 or 4 CO Port
CO Interface Unit
BRIU/ BRIU2 installed in iPECS SBG-1000
1 or 2 BRI Port (2B + D)
Basic Rate Interface Unit
CSIU installed in iPECS SBG-1000
1 CO & 1 SLT Port
CO & SLT Interface Unit

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4.1.2.2 Pin Assignment for CIU4
Figure 4.1.3 Pin Assignment for CIU4
4.1.2.3 Port Definition – Left Side
The following figure shows for USB connection.
Figure 4.1.4 Connection for USB
USB port
CONNECTOR
PIN NUMBER
NO.
SIGNAL NAME
USB Type A
1
GND
2
D+
3
D-
4
VBUS (+5V)
4 3 2 1

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Example for USB port
Figure 4.1.5 Example for USB port
4.1.2.4 Attaching a ferrite core (Australia only)
The following figure shows how to attach Ferrite cores.
Figure 4.1.6 Attaching a ferrite core

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5.1 Function Buttons / LED Icons / LEDs
5.1.1 Function Buttons
The following figure shows for button functions.
Figure 5.1.1 Function buttons
iPECS SBG-1000 has 3 function buttons.
Buttons
Functions
Remark
WPS (WiFi Protected Setup)
Simple WiFi Configuration
Refer to CD manual for more detail
Reset
System Reset
Reset to defaults
Database Clear
Refer to CD manual for more detail
Note:
. WPS button is used to simplify the process of configuring security on wireless networks.
. Reset to defaults button is used for clearing iPECS SBG-1000’s database only when pressed more than 5
seconds.

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5.1.2 LED Icons
The following figure shows for the Icons on the top of iPECS SBG-1000.
Figure 5.1.2 LED Icons
Icons
Functions
Remark
Power
(Blue)
Power Connection
On – Connected
Off or Blink – Abnormal or not connected
WAN
(Pure Green)
WAN Connection
On – Connected
Off or Blink – Abnormal or not connected
WiFi
(Pure Green)
WiFi Status
On – Normal
Off – Abnormal
Blink – WPS Operation
IP-PBX
(Pure Green)
iPECS Call Processing
Blink – Normal
On or Off - Abnormal