Mitel Navigator 3300 ICP Use and care manual

MiVoice Business
Hardware Technical Reference Manual
RELEASE 9.1 SP1
September 2020

Notice
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Contents
Chapter: 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
What’s new . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . 2
3300 ICP Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 2
New Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Mitel MiVoice Business Release 9.1 . . . . . . . . . . . . . . . . 3
MXe III-L Controller . . . . . . . . . . . . . . . . . . . . . . . . . 3
Supporting Documentation . . . . . . . . . . . . . . . . . . . . . 3
Chapter: 2 3300 ICP Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Controller Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Optional Components . . . . . . . . . . . . . . . . . . . . . . . . 4
AX Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Standard Configuration for AX . . . . . . . . . . . . . . . . . . . 7
Optional Configuration . . . . . . . . . . . . . . . . . . . . . . . . 7
MXe Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Standard Configuration for MXe . . . . . . . . . . . . . . . . . .10
Optional Configuration . . . . . . . . . . . . . . . . . . . . . . . .10
CX II and CXi II Controllers . . . . . . . . . . . . . . . . . . . . . . . . . .11
10/100 802.3af LAN Ports (CXi II) . . . . . . . . . . . . . . . . . .12
Front View - CX(i) I I Controllers . . . . . . . . . . . . . . . . . .12
Rear View - CX(i) II Controllers . . . . . . . . . . . . . . . . . . .12
Standard Configuration for CXi II . . . . . . . . . . . . . . . . . .13
Optional Configuration . . . . . . . . . . . . . . . . . . . . . . . .13
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Controller Interface . . . . . . . . . . . . . . . . . . . . . . . . .14
RS-232 Ports (Printer and Maintenance) . . . . . . . . . . . . . .14
Copper Interface (Embedded and MMC) Ports . . . . . . . . . .15
Ethernet ports . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Alarm Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Field Upgradeable and Replaceable Controller Modules (AX, MXe, CXi II) 16
Stratum 3 Clock Module . . . . . . . . . . . . . . . . . . . . . . .18
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
MXe Processor (E2T/RTC) . . . . . . . . . . . . . . . . . . . . . .18
Digital Signal Processor Modules . . . . . . . . . . . . . . . . . .18
Quad DSP MMC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
DSP II MMC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Echo Canceller Module . . . . . . . . . . . . . . . . . . . . . . .19
Quad Copper Interface Module (CIM) . . . . . . . . . . . . . . .19
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Dual T1/E1 Framer . . . . . . . . . . . . . . . . . . . . . . . . . .20
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Pin Allocations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
T1/E1 Combo Card . . . . . . . . . . . . . . . . . . . . . . . . . .22
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Pin Allocations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Quad Basic Rate Interface (BRI) Framer . . . . . . . . . . . . . .24
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Pin Allocations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
AX and ASU II Specific Modules . . . . . . . . . . . . . . . . . . .25
Analog Line Cards (for AX and ASU II only) . . . . . . . . . . . . . . . . 25
AX/ASU II Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Analog Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Analog Main Board/Analog Option Board . . . . . . . . . . . . . . . . . 28
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Recommendations for North American LS Trunks . . . . . . . . . . . 34
Recommendations for UK LS Trunks . . . . . . . . . . . . . . . . . . . . . . 34
LS Trunk Impedance Characteristics . . . . . . . . . . . . . . . . . . . . . . 34
Music on Hold and Paging Specifications . . . . . . . . . . . . . .40
Music On Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Pin Allocations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Chapter: 3 Services Units and Gateways . . . . . . . . . . . . . . . . . . . . . . . 43
Analog Services Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Analog Services Unit II (ASU II) . . . . . . . . . . . . . . . . . . .43
Analog Services Unit . . . . . . . . . . . . . . . . . . . . . . . . .44
Universal Analog Services Unit . . . . . . . . . . . . . . . . . . .45
Music On Hold (Universal ASU only) . . . . . . . . . . . . . . . . . . . . . . 46
Paging (Universal ASU only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
ASU II Transmission Standards . . . . . . . . . . . . . . . . . . . . . . . .48

Circuit Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
On-Premise Station Lines . . . . . . . . . . . . . . . . . . . . . .48
Loop Start Trunks . . . . . . . . . . . . . . . . . . . . . . . . . . .50
System Fail Transfer (SFT) . . . . . . . . . . . . . . . . . . . . . .51
Pin Allocations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
ASU II Line and Trunk Connector . . . . . . . . . . . . . . . . . .52
ASU and Universal ASU Line and Trunk Connector . . . . . . . .53
CIM Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
ASU II ONS Parameters . . . . . . . . . . . . . . . . . . . . . . .55
ASU and Universal ASU ONS Parameters . . . . . . . . . . . . . .55
ONS Transmission Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
ONS DC Supervision Parameters . . . . . . . . . . . . . . . . . . . . . . . . . 56
ONS Ringing Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
ONS Message Waiting Parameters . . . . . . . . . . . . . . . . . . . . . . . 56
ASU II LS Trunk Parameters . . . . . . . . . . . . . . . . . . . . .57
ASU II LS Trunk Parameters . . . . . . . . . . . . . . . . . . . . .57
LS Trunks Selection in the UK . . . . . . . . . . . . . . . . . . . .58
LS Trunks, Acceptable Noise Levels . . . . . . . . . . . . . . . . .58
Digital Service Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
SUPERSET HUB . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Chapter: 4 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Services Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Services Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Analog Services Units (ASU) . . . . . . . . . . . . . . . . . . . . .64
Telephone Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
CXi II Power over Ethernet (PoE) . . . . . . . . . . . . . . . . . .64
3300 Power Dongle (Cisco compliant) . . . . . . . . . . . . . . .65
Cisco Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
HP ProCurve Products . . . . . . . . . . . . . . . . . . . . . . . .66
HP ProCurve 5300 with Expandable 10/100 PoE Modules . . . . 66
HP ProCurve 2600-PWR Series . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Hardware Interface Comparison of EX with other 3300 ICP Controllers .67
Chapter: 5 Appendix A : Signaling, Tones, and Transmission . . . . . . . . . . . . 69
Signaling and Supervisory Tones . . . . . . . . . . . . . . . . . . . . . .69
Time-Out Information . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Transmission Characteristics . . . . . . . . . . . . . . . . . . . . . . . . .70
Compliances . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Line and Trunk Support Characteristics (North America) . . . . .71
Loss Plan Matrices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Port Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . .71
Station Circuits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Trunk Circuits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Australia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Brazil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
China . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
France . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Germany . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Italy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Latin America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Netherlands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
New Zealand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Portugal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Spain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
United Kingdom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Tone Plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Australia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Brazil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
China . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
France . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Germany . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Italy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Latin America . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Netherlands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
New Zealand . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Portugal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Spain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
United Kingdom . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Chapter: 6 Appendix B : Ethernet Cabling Guidelines . . . . . . . . . . . . . . . .125
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Maximum Cable Lengths . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Cabling Guidelines for the Desktop . . . . . . . . . . . . . . . . . . . . 125
Cabling Guidelines in the Equipment Room . . . . . . . . . . . . . . . 127
Category 3 Cabling Guidelines (CXi II) . . . . . . . . . . . . . . . . . . 132

1
ABOUT THIS GUIDE
CHAPTER 1 INTRODUCTION
Introduction
About this Guide
The Hardware Technical Reference Manual provides technical information for Mitel ® 3300 IP Communi-
cations Platform (ICP) hardware and supported peripherals. It covers hardware descriptions, specifica-
tions, and signaling parameters. This manual is intended for use by qualified technicians and system
engineers planning an installation of the 3300 ICP system.
NOTE: For information on EX Controller, see EX Controller Installation and Administration Guide.
What’s new
Table 1.1: Issue 1.0 (Sheet 1 of 2)
Feature/Enhancement Document Update Location
Interface comparison
between EX and other
3300 ICP Controllers
Added a table, comparing the
hardware interface of EX with
other 3300 ICP Controllers.
Hardware Interface
Comparison of EX with
other 3300 ICP
Controllers

2
IMPORTANT SAFETY INSTRUCTIONS
CHAPTER 1 INTRODUCTION
Important Safety Instructions
WARNING: Before attempting installation, read the 3300 ICP Safety Instructions available on the Mitel
Customer Documentation web site.
WARNING: Failure to follow all instructions may result in improper equipment operation and/or risk of elec-
trical shock.
3300 ICP Overview
The Mitel 3300 ICP is a converged Voice over IP (VoIP) solution that manages calls from IP devices
connected to an IP network and from TDM (time division multiplexing) devices on existing telephony
New Controller: MXe III-L The MXe III-L (L = LAN) 3300 ICP
controller is introduced to replace
the MXe III because controller
parts for the latter are no longer
available.
The MXe III-L controller requires
MiVoice Business Release 9.1 or
later.The MXe III-L controller uses
the same RTC/E2T compute
cards and MMC cards that the
MXe III controller supports with
MiVoice Business 9.1; the
performance of the MXe III-L
controller is the same as the MXe
III controller.
The MXe III-L controller is different
from the MXe III controller in the
following ways:
•No WAN support
•No LAN Port 2 support
•No L2 redundancy
•No IGMP filtering
•No 1G Ethernet speed for LAN
port
Global
The MXe III-L controller supports
MiVoice Business 9.1 or later only.
If you have to replace your MXe III
controller with an MXe III-L
controller, follow the instructions in
KMS article S05142.
Table 1.1: Issue 1.0 (Continued) (Sheet 2 of 2)
Feature/Enhancement Document Update Location

3
NEW HARDWARE
CHAPTER 1 INTRODUCTION
networks. The 3300 ICP controller provides IP and TDM call processing. The 3300 ICP system may also
include Analog Services Units and peripheral cabinets to provide connectivity for analog and digital trunks
and telephones.
New Hardware
Mitel MiVoice Business Release 9.1
The AX controller now requires a single 16 GB Compact Flash (CF) for the system software, database,
and embedded voice mail, instead of the 2 GB/4 GB CF combo in pre-9.0 release. See Standard Config-
uration for AX.
MXe III-L Controller
The MXe III-L (L = LAN) controller was developed because some hardware parts of the MXe III controller
will no longer be available.
The MXe III-L controller supports MiVoice Business 9.1 and later only. The MXe III-L controller will be
available in Q1, 2020 only for the following regions: North America, UK, Middle East, Africa, Australia, and
New Zealand.
The MXe III-L controller uses the same RTC/E2T compute cards and MMC cards that the MXe III supports
with MiVoice Business 9.1; the performance of the MXe III-L controller is the same as the MXe III
controller.
The MXe III-L controller is different from the MXe III controller in the following ways:
•No WAN support
•No LAN Port 2 support
•No L2 redundancy
•No IGMP filtering
•No 1G Ethernet speed for LAN port
If you have to replace your MXe III controller with an MXe III-L controller, follow the instructions in KMS
article S05142.
Supporting Documentation
Refer to Mitel OnLine for Customer Documentation and Knowledge Base Articles.

4
DESCRIPTION
CHAPTER 2 3300 ICP CONTROLLERS
3300 ICP Controllers
Description
The 3300 ICP Controller contains the logic, processor, memory, communication interfaces, and call
control software for managing call processing on the system.
NOTE: Refer to the 3300 ICP Release 7.0 version of the Hardware Technical Reference Manual for details
on the older controllers; 100-user, 250/700-user, LX and MX.
Controller Types
•AX Controller
•MXe Controller
•CX II and CXi II Controllers
The Controller consists of the following main components:
• Real Time Complex (RTC): stores Call Control software and provides main control
• Ethernet to TDM (E2T): converts Time Division Multiplex voice streams to IP packets.
• Mid-plane: a circuit board that holds functional circuit blocks such as Ethernet devices and LEDs
• Echo Canceller: provides echo cancellation on IP calls.
• Quad Digital Signal Processor (DSP): provides telecom functions and G.279 compression
• Hard Disk (CXi II/MXe) : stores database, configuration data, and embedded voicemail.
•Compact Flash (AX) : stores database, configuration data.
•System i-Button: contains a unique serial number that identifies the controller for licensing purposes.
•Firewall (CXi/MXe excluding MXe III-L): secures the WAN port against unauthorized access by drop-
ping or rejecting unknown packets, allowing or disallowing IPSec and PPTP pass-through, and
performing many-to-1NAT (IP masquerading)
The WAN port and firewall in the CXi and MXe (excluding MXe III-L) is intended to be used either as
an access point for performing remote diagnostics and maintenance (similar to a MODEM) or, if the
Firewall function is disabled, as internal router to transparently route packets between the WAN port
and the controller's LAN ports.
NOTE: The WAN port and internal firewall should only be used as a network router in situations
where the amount of internet access is very low. For most installations, the Administrator should
employ a dedicated internet router/firewall.
• Stratum 3 Clock: provides synchronization for digital connections to external networks.
• Power supply: supplies power to the controller
Optional Components
The following modules can be installed to increase capacity, expand functionality or improve reliability
(see Field Upgradable and Replaceable Controller Modules):
•Quad Digital Signal Processor (DSP) Mitel Mezzanine Card (MMC)