Isotech SYNERGY Installation manual

SYNERGY®Color Operator Console
Operations Manual
Weapons Control System, 2 Lane
PLC Software: Vi26: 10/24/13
Display Software: Vi19 10/24/13
Isotec Security Inc., 1130 West 124th Avenue, Westminster, CO • 720-545-2816 • IsotecSecurity.com

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Operator Console Operation Manual
This document describes the screen images and controls available in Isotec Security’s
SYNERGY Touchscreen Consoles, as supplied with various Safety Entrance products. This
document reflects features supported in the iH8 revision of the console software.
The use of the touch screen is quite intuitive and flows in a very predictable fashion. Each
screen, and the various controls that show on that screen, are described in the following
sections.
MAIN SCREEN
In normal operation, the Main screen will be displayed as follows:
The outline on the screen represents the Safety Entrance structure and doors, with the exterior
(unprotected) part of the building shown on the left, and the entry lane shown on the bottom.
Indicators are provided that show doors either open or closed and locked or unlocked (via
colors), and whether a particular area is occupied. Also shown is a clock showing the current
time. The screen in the image above is shown with Entry and Exit lock switches hidden.
In addition to the controls related to status and operation of the Safety Entrance, the main
screen also has controls for the Video system and the Intercom system.
The Video button at the top right of the screen will switch the display to the Video
viewing screen, which allows viewing the inspection tray camera.

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The Intercom button shown below the B door symbol allows communication with the
intercom station in the B zone. If a call is active, this symbol will turn yellow. If a
person at the intercom remote station presses the call button, the symbol will flash
yellow for 10 seconds or until the call request is acknowledged by pressing the
symbol. An “incoming call” voice message is also played when the symbol is flashing.
Volume for both intercom and voice messages is controlled by the small knob on the lower
panel to the right of the speaker.
Normal Entry Sequence:
The static (unoccupied) condition is when all four doors (A-D) are closed, and the B and D doors
locked (top view in the flow chart below). Note that when a door is locked and bonded, the door
symbol will change from green to red. The person entering will open the ‘A’ door (which shows
open and yellow), then will move into the ‘A’ zone (nearest the outer door). A footprint symbol
appears showing the occupancy of the ‘A’ zone (middle view). As the ‘A’ door closes and the
person moves toward the ‘B’ zone, he/she is evaluated by the metal detector in the center of the
lane. If no metal is detected, the ‘A’ door will lock, the ‘B’ door will unlock (lower view), and the
user may open the ‘B’ door to enter the facility. This sequence normally happens as a smooth,
continuous transition, with minimum delays. Note that the ‘B’ door will not unlock until the ‘A’
door is closed and locked, the ‘A’ zone is unoccupied, and there is no metal detector alarm.
An exit sequence (not illustrated) works in the same fashion, and symbols are the same as the
entry lane. Operationally, once the ‘C’ zone is occupied and the ‘C’ door closes, the ‘C’ door will
lock and will not unlock until the exit lane is completely unoccupied and the ‘D’ door has re-
closed. The ‘D’ door will unlock once the ‘D’ zone is occupied and the ‘C’ door is closed and
locked .
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ALERT SCREENS
There are six possible alert screens that may appear depending on various conditions that are
described below. This chart shows the various screen examples. These indicators will appear
as a popup at various locations on the screen. In the case of the bottom four alarms, the most
critical one will appear on the screen first.

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Metal Detected Alarm:
This popup will occur when someone moves from the ‘A’ zone to the ‘B’ zone carrying a metal
object. The Alarm popup has a Red background, and is accompanied by a “metal detected”
voice message at the operator console, as well as a flashing red light inside the ‘B’ door.
The operator then instructs the person (via the intercom) to place all metal objects in the
inspection tray and walk back to the ‘A’ zone. If desired, the “metal detected” voice message
can be muted with the “Mute” button. After inspecting the contents of the tray using the
overhead video camera, the operator will press the Metal Detected button, resetting the alarm.
The person can then move through the metal detector again to demonstrate that no additional
metal is being carried. If no additional metal is detected, the ‘B’ door will now unlock as above.
Optionally, the system can be configured to automatically reset when the entering person
moves back to the ‘A’ zone. This option provides less security, but eliminates the need to have
the operator manually reset the alarm. Please see your Isotec Dealer if you would like to
consider this configuration.
A box to at the lower left of the popup area in the Metal Alarm mode may show the words
“Possible Tamper”. In normal operation, this will never be displayed; however if tampering with
the electronics cabinet is detected, this symbol will be shown and a voice message will play. If
this occurs, contact your dealer for troubleshooting. The alarm cannot be reset if tampering is
detected.
If the system is equipped with a left object detection system and an object is detected in the B
zone, the Possible Left Object symbol will show on the screen. The object should be removed
before resetting the metal alarm.
If the Auto Attendant function is enabled, the tones and operator actions will be different. Refer
to the section below describing the Auto Attendant operation.

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System Override:
The System Override Popup is displayed whenever one of the following events occur:
Operator depresses the System Override button on the screen (this button will flash if it
is pressed);
The rear panel Override Switch is moved to the “up” position (which displays a red light
on the rear panel adjacent to that switch)
The Key Switch on the Safety Entrance has been turned to the off position (red led);
The building Fire Alarm system opens the contact across the fire alarm input.
During System Override, all doors are unlocked, and the status displays on the Safety Entrance
alternate red and green. System Override displays the popup screen shown above on the
operator console, accompanied by a “system unsecure” voice message. System Override can
only be cancelled by resetting whatever caused it to occur (release the Emergency Release
button, turn the Key Switch back on (green led), or end the Fire Alarm).
There is a Mute button located on the popup. Pressing this button will disable the alarm
message. Once the Override is cleared, the Mute is automatically reset, and the message will
be heard again the next time Override occurs
Similarly, there is a button to disable the alternating red/green lights in the Safety Entrance.
This is typically used when the System Override button is used to disable the system during
non-business hours, and the user does not want the lights flashing at that time. As with the
Mute button, this disabling is canceled when the Override is cleared.
Note that during System Override, the metal detection is disabled.

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Timeout Alarms
A Timeout Popup is displayed on the screen if any zone in the Safety Entrance is occupied for
more than 45 seconds (default value) or any door is held open for more than 15 seconds
(default value). These default values are adjustable by your Isotec Dealer. Either or both of
these alarms can be disabled, or can be set to a different time, from the Dealer setup screens.
A Timeout alarm can be cleared, by pressing the alarm symbol, without clearing the underlying
cause, at which point a new timeout countdown will start if the Safety Entrance is still occupied.
A timeout alarm does not disable any normal system operations. It is accompanied by an
appropriate voice message alert.
Assistance Request
This popup is displayed if someone outside the Safety Entrance presses the Assistance
Request button. It may be cancelled by pressing the Help Requested symbol on the popup,
or will clear automatically after a 10 second timeout. The Assistance Request popup is
accompanied by a “Help requested” voice message.

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The Emergency Egress popup is only shown if the system is equipped with emergency egress
button(s) on the exit lane.
In normal operation, if the ‘D’ door is operating properly, the ‘D’ door will unlock when someone
approaches that door from the inside, and the ‘C” door is closed. If there is some failure in the
system and the ‘D’ door does not unlock correctly, or if there is a need to unlock the whole lane
in an emergency, a person can press an Emergency Egress button. This will start a 15 second
(30 second optional) time out, during which a horn will beep in that lane. After the delay, the ‘C’
and ‘D’ doors will be unlocked and the horn will sound continuously.
Once the Emergency Egress button is pressed, a popup screen appears, showing the release
has been initiated, accompanied by a “emergency egress initiated” voice message’. A bar
graph on the right is also displayed showing the time remaining. At the end of the 15 second
time, the screen shows “Emergency Release ACTIVATED” (while the doors are actually
unlocked). At this point, a CLEAR button appears on the screen,, and the voice message
changes to “emergency egress activated”. The doors will remain unlocked until reset by the
system console (default configuration) or optionally can be set to relock automatically 8 seconds
after being opened and then closed. This latter configuration may not be approved by local
code authorities.
Once the release countdown is initiated, it cannot be cancelled by the Safety Entrance occupant
or the console operator until the door unlocks. Please contact your Isotec Dealer for more
information on Emergency Egress configuration options.
Alternate Timed Emergency Release: The System can also be configured with a timed
release function, separate from the function invoked with the emergency egress pushbuttons
described above. There are two features to this time release. If this mode is enabled, if either
the C or D door is held open for the Release Time (Default = 15 seconds), both doors in the exit
lane unlock. Secondly, if someone becomes disabled in the C or D zone, and/or the D door
does not unlock for some reason when the exit lane is occupied, after the Release Time, the D
door will unlock automatically.
When this occurs, the exit breached symbol will appear on the screen.

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Menu Screen:
The Menu screen is reached by pressing the Next button on the main screen. This
Screen provides access to diagnostic and information screens via the red and white
buttons on the left. These screens provide useful information and setup features.
Additionally, this screen provides access to the dealer configuration screens which are
used by your dealer for initial setup, via a special password. From each of these
screens, you can return to the Main screen by pressing the ”home” symbol at the lower right of
the screen.
(note: On systems with the dual operator console option, the “Slave” console does not have
access to the troubleshooting and setup screens. The right arrow on the Slave console only
allows setting the clock.)
The Diagnostic screen is reached by pressing the ‘Diagnostic’ button on the Options screen.
This shows a graphic similar to the main screen. In addition, boxes indicate the state of the
door position, occupancy, and door bonded sensors. This can be useful in troubleshooting a
failed component or installation problem. Also shown is a rectangle on the top right side of the
screen. If the system inputs are all in the condition they should be for the static mode, the

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words Static OK shows in the rectangle. All of the following conditions are required for static
ok to be displayed:
All doors closed;
B & D doors locked and bonded;
A & C doors unlocked and unbonded;
no occupancy in any zone;
no metal detector alarm.
The Input/Output List screen is reached by the ‘Input/Output’ button on the Control screen.
This brings up a display of all the inputs and outputs of the PLC, for troubleshooting purposes.
Yellow squares surround the symbols for the signals that should be on when the system is in
the “static ok” configuration (unoccupied, all doors closed and locked properly). If any of these
signals are off, or other ones are on, something is not operating correctly.
The Self Test screen allows the operator to start a self test process by simply pressing one
button on the screen and having someone walk through the entry and exit lanes. Pressing the
“Press to start Self Test” button clears all the prior values. As the person walks through the
Safety Entrance, each device is tested, and if it is operational, the small square for that device
turns dark. After a complete entry and exit, all the squares should show “on”. If any one does
not turn on, that device has not cycled. They should illuminate in order, so the first one that
does not illuminate is the likely failed component. The example below shows the screen at the
start of self test.
In order to test the metal detector, a Manufacturer’s Test Piece should be carried during the
entry test. The operator can clear the metal alarm from this same screen to complete the entry
cycle.