Itho Daalderop Smartboiler Mono Quick start guide

A
Itho Daalderop
Smartboiler
Installation & Use

Translation of the original document.

Introduction
This manual contains important information about the safe and
proper installation and commissioning of the product.
Read this manual carefully before commencing with the installation.
The following definitions are used in this manual to draw attention
to hazards, instructions or indications related to people, products,
installations and/or the surroundings.
äDanger!
Indicates that action may result in serious or fatal injuries.
äWarning!
Indicates a hazard that can cause severe injury and/or severe
damage to the product, system or surrounding area.
äCaution!
Instructions important for the installation, functioning, operation
or maintenance of the product. Failure to observe these
instructions can result in minor injury and/or severe damage to
the product, system or surrounding area.
Note
Instructions important for the installation, functioning, operation
or maintenance of the product. Failure to observe these
instructions can result in minor damage to the product, system
or surrounding area.
Tip
Instructions that may be important for the installation,
functioning, operation or maintenance of the product, but are not
related to injury or material damage.
Itho Daalderop retains the right to make changes without prior
notification. Due to our continuous product improvement process,
the illustrations in this document may not match the delivered
appliance.
The latest version (if available) can be downloaded from our
website.
Itho Daalderop cannot be held responsible for costs, damage or
personal injury if the product is not used in accordance with the
instructions given in the manual.
3

Contents
1. Safety and other regulations 5
1.1. Safety 5
1.2. Water quality requirements 5
2. Product information 6
2.1. Application 6
2.2. Technical data 6
2.3. Product data sheet information 7
2.4. Dimensional sketch 7
2.5. Package contents 8
2.6. Recycling 8
3. Installation 9
3.1. Boiler seating 9
3.2. Existing heater replacement 10
3.3. New installation 12
3.4. Hot water connection 13
3.5. Cold water connection 13
3.6. Electrical connection 14
4. Operation 15
4.1. HMI controller 15
4.2. Initialising 15
4.3. Operational status 16
4.4. Menu structure 17
4.5. Information menu 18
4.6. Boost 18
4.7. Frost protection 18
4.8. Service menu 19
4.8.1. TIME service menu 20
4.8.2. CONFIGURATION service menu 21
4.8.3. SERVICE service menu 23
5. Use 24
5.1. Filling and first use 24
5.2. Prevention of legionella bacteria 24
6. The most frequent complaints 25
7. Faults 27
7.1. Error messages 27
7.1.1. HMI error 27
7.1.2. Blocking 27
7.1.3. Locking 28
7.2. Reset error message 28
7.3. Diagnosis of error messages 29
8. Service and maintenance 34
8.1. General maintenance 34
8.2. Emptying the water heater 34
8.3. Hardware/software information 34
9. Warranty 35
10. Declarations 36
4

1. Safety and other regulations
1.1. Safety
●Install the product as outlined in this
manual and according to the relevant
installation and safety instructions.
●This product and/or system may be
operated safely by children aged 8 years
and older and by people with physical,
sensory or mental disabilities or a lack of
experience/knowledge if under
supervision or after having received
instructions regarding safe use, and if they
are aware of the product and/or system
hazards.
●Cleaning and maintenance by the user
may not be done by children or people
with physical, sensory or mental
disabilities or a lack of experience/
knowledge without supervision.
●Do not allow children to play with the
product and/or system.
●This product and/or system is intended for
use in domestic and similar environments,
such as:
-personnel kitchens in shops, offices and
other work environments;
-farms;
-by customers in hotels, motels and
other residential environments;
-bed and breakfast environments.
●Use in other environments in consultation
with the product and/or system
manufacturer.
●Ensure that the electrical system to which
the product is connected meets the
necessary conditions.
●Do NOT connect the appliance to mains
power until the heater has been filled with
water and vented.
●Take the following steps before carrying
out work on an open appliance:
-Switch the power off.
-Make sure that the power cannot be
switched back on accidentally.
●Avoid contact with electrical components
when power is required for working. Risk
of electric shock.
●The heater and safety group may only be
fitted in frost-free rooms due to the risk of
freezing.
●Regularly operate the safety group to test
that it is not blocked by a build-up of dirt.
1.2. Water quality requirements
WATER QUALITY
Acidity (pH) 7–8.5
Iron content (Fe) ‹ 0.2 mg/l
Chlorine content (Cl) ‹ 150 mg/l
Conductivity ‹ 125 mS/m
Hardness 3-12 °dH / 5-22 °fH /
0.53-2.14 mmol/l CaCO3
Chemical additives Not permitted
A softening filter must be used in areas where the water hardness
exceeds the values stated in the table. You can contact your water
supplier to find out the water hardness level.
5

2. Product information
2.1. Application
This manual applies to the following heater models:
●Smartboiler Mono
●Smartboiler Mono Plus
These are hot water heaters designed for use in the kitchen, shower
and/or bath. These heaters are capable of supplying comfortable
amounts of hot water to these tap points simultaneously. The
heaters are fitted with a copper inner tank.
●The Smartboiler Mono is a low-power heater with a single
heating element offering 1000 W or 1750 W capacity.
●The Smartboiler Mono Plus is a low-power heater with two
heating elements with 2500 W combined capacity.
The heater can be connected in one of the following ways:
●Connection based on water pressure principle with a safety
group. This connection method is described in this manual.
●Connection based on water pressure principle with an inlet
mixer tap. See the installation instructions for the inlet mixer
tap.
●Connection based on low pressure principle. This requires a
special low-pressure mixer tap. See the installation instructions
for the low-pressure mixer tap.
2.2. Technical data
Smartboiler Mono Smartboiler Mono Plus
Description Symbol Unit 30 50 80 120 150 30 50 80 120 150
Weight (empty) — kg 22 25.5 33 42.5 51 22 25.5 33 42.5 51
Weight (filled) kg 52 75.5 113 162.5 201 52 75.5 113 162.5 201
Storage volume V l 30 50 80 120 150 30 50 80 120 150
Supply voltage — V ~ 230 V – 50 Hz ~ 230 V – 50 Hz
Power — W 1000 1750 2500
Load — A 4.3 7.6 10.9
IP classification — — IPX5 IPX5
Temperature setting — °C 55 / 60 / 65 / 70 / 75 / 80 / 85 (boost) 55 / 60 / 65 / 70 / 75 / 80 / 85 (boost)
Warm-up time (∆T=55°C) (1) — h:min 1:35 2:40 4:15 3:40 4:30 0:40 1:05 1:40 2:35 3:10
Standing loss S W 27 33 36 50 57 27 33 36 50 57
Water connector — inch/mm 1/2" / 15 mm compression 1/2" / 15 mm compression
Maximum operating pressure Pmw kPa
bar
800
8
800
8
Daily water heating electricity consumption Qelec kWh 2.5 6.7 6.7 13.5 13.5 7.0 6.7 6.7 13.5 13.5
Energy-efficient water heating ƞwh %39.3 39.9 39.9 39.1 39.1 39.0 39.9 39.9 39.1 39.1
Weekly electricity consumption with smart
controls
Qelec,
week, smart
kWh 13.3 25.1 25.1 54.1 54.1 25.1 25.1 25.1 54.1 54.1
Weekly electricity consumption without smart
controls Qelec, week kWh 15.1 28.6 28.6 60.8 60.8 26.8 28.6 28.6 60.8 60.8
Mixed water at 40°C V40 l 51 80 137 199 255 51 80 137 199 255
1) At a cold water temperature of 10°C.
6

2.3. Product data sheet information
Itho Daalderop Smartboiler Mono Smartboiler Mono Plus
Description Symbol Unit 30 50 80 120 150 30 50 80 120 150
Declared load profile — — S M M L L M M M L L
Water heating energy efficiency class — — A B B C C B B B C C
Energy-efficient water heating (1) ƞwh %39 40 40 39 39 39 40 40 39 39
Annual water heating electricity consumption (1) AEC kWh 469 1286 1286 2617 2617 1286 1286 1286 2617 2617
Room thermostat temperature setting (2) — °C 65 65
Specific precautions to be taken for assembly, installation or maintenance Read the manual before installation and use
1) Only applies with smart control function engaged 2) To be set by the user
2.4. Dimensional sketch
H
J
C
G
B
A
D340 60 E
F
Key Heater model
Dimension Unit 30 50 80 120 150
Amm 569 660 777 1046 1250
Bmm 455 555 705 1005 1208
Cmm 161 152 120 90 90
Dmm 637 728 845 1114 1318
Emm 437 437 497 497 497
Fmm 467 467 497 497 497
G (min.) mm 210 200 150 125 125
Hmm 480 480 510 510 510
7

2.5. Package contents
Use the overview below to check whether the package contents are
complete and that the components have not been damaged.
If you detect any damage or if one or more components are missing,
please contact the sales point where you purchased the unit.
1 2
3
42x 52x 62x
72x 82x 92x
0 ! @
Key
1Smartboiler
2Mounting bracket
3Levelling foot
4Compression nut 15 mm
5Compression ring 15 mm
6Gasket ring ½"
7Washer M10
8Long lug
9Centring ring
10 Manual
11 Warranty card
12 Drilling jig
2.6. Recycling
This product was manufactured using sustainable materials. It
should be disposed of in a responsible manner at the end of its life
cycle. Your local authorities can provide you with information on how
to do so.
The product's packaging can be recycled. These materials should
be disposed of in a responsible manner in accordance with
government regulations.
As a reminder of the need to dispose of batteries and electrical
household appliances separately, the product features a symbol
consisting of a crossed-out wheeled bin. This means that the
product should not be disposed of with the rest of your domestic
waste at the end of its life cycle. It must be taken either to a special
separate waste collection centre operated by the local council or to
an outlet specified by this service.
Any adverse effects on the environment and human health are
minimised by handling batteries and household appliances
separately. This ensures that the materials comprising the
appliance can be recycled, thereby saving a significant amount of
energy and raw materials.
8

3. Installation
äWarning!
NEVER turn on the power during installation to prevent damage
to the product.
Make the following preparations:
●Turn OFF the electric circuit to which the heater is going to be
connected in the meter box.
●Shut off the water mains stop tap and release the pressure in
the system before starting work.
●Mark the hot and cold water connections.
●Remove the current heater if present.
●Flush the water pipes before connecting them.
To replace an existing heater, follow the instructions under Existing
heater replacement on page 10.
Otherwise, continue from New installation on page 12.
3.1. Boiler seating
If the wall's strength is not sufficient to support the mounting of 80
L, 120 L or 150 L heater models, the Itho Daalderop boiler seating
can be used to provide additional support for the wall mounting.
äCaution!
The boiler seating is NOT suitable for independently supporting
the heater without a wall mounting.
9

3.2. Existing heater replacement
The mounting bracket design enables the most common existing
heaters to be replaced without needing to drill new holes or replace
the plumbing.
If this is not possible, install the heater according to the instructions
under New installation on page 12.
a) Remove the old heater and mounting bracket.
b) Measure the distance J(distance between the wall and the
centre of the pipes).
J
c) If this distance is 100 mm, replace the installed lugs with the
longer version.
Standard Long
J (mm) 85 100
d) For 50 L heater model only:
It is possible that the distance between the ceiling and the lug's
centre (dimension Gin Dimensional sketch on page 7) is less
than 200 mm. In this case, move the lugs to the holes in the
heater containing the M8 bolts.
Moving the lugs lowers the heater position and will require the
pipes to be cut.
e)
f) Twist the levelling foot all the way to the back of the heater.
g) Install the mounting bracket in the STANDARD position, with
the centring hole at the top and the existing mounting hardware.
Standard Reverse
-Always use the mounting bracket's topmost mounting
holes.
- Rotate the centring rings to adjust the bracket horizontally.
h) Measure the distance K(distance between the pipes and the
centre of the notch in the mounting bracket).
K
10

Heater model
Dimension 30 50 80 120 150
K (mm) 455 555 705 1005 1208
i) Install the mounting bracket in the REVERSE position if the
measured distance is not equal to distance Kin the chart.
-Always use the mounting bracket's topmost mounting
holes.
- Rotate the centring rings to adjust the bracket horizontally.
j) Mount the heater on the mounting bracket.
k) Level the heater vertically by rotating the levelling foot in or out.
11

3.3. New installation
a) Position the drilling jig with the arrow up against the ceiling.
b) Mark the hole positions for the relevant heater model on the
wall.
c) Drill the necessary holes to install (1) the mounting bracket.
1) Use the appropriate mounting hardware for the wall type.
d) Install the mounting bracket with the centring hole at the top.
-Always use the mounting bracket's topmost mounting
holes.
- Rotate the centring rings to adjust the bracket horizontally.
Wall mounting; example
e) Twist the levelling foot all the way to the back of the heater.
f) Mount the heater on the mounting bracket.
g) Level the heater vertically by rotating the levelling foot in or out.
12

3.4. Hot water connection
Connect the hot water pipe to the heater's hot water connection
(red) using a flat gasket 1or compression fitting 2.
1 2
3.5. Cold water connection
Tip
When installing the heater, you need a safety group. The safety
group and associated fittings are not included in the package.
The safety group must be suitable for a water pressure level of
up to 800 kPa.
a) Connect the cold water pipe to the heater's cold water
connection (blue) using a flat gasket 1or compression fitting
2.
1 2
b) Mount a safety group approved for use in the country of
installation to the cold water pipe. When doing so, please note
the following instructions:
- Position the safety group so the flow direction is either
horizontal or vertical from bottom to top.
- The expansion outlet of the safety group should face
downwards.
- The expansion outlet of the safety group must remain
unobstructed. Only the funnel may be connected to the
expansion outlet. Do not connect a hose or pipe to the
expansion outlet.
- The length of the hose between the safety group and the
water heater should be no more than 2 metres.
äCaution!
Take note of the direction in which the water flows through the
safety group. The direction is indicated by an arrow on the safety
group.
c) Connect the funnel's expansion outlet to the home's drainage
system.
13

3.6. Electrical connection
äCaution!
The appliance must be connected in accordance with national
and local regulations for electrical installations using a fixed
connection which can be switched off by means of a (built-in)
power control.
äCaution!
Turn OFF the electric circuit to which the heater will be
connected in the meter box.
a) Remove the closing cap.
b) Feed the power cable through the cable gland 1and strain
relief 2.
1
2
3
1
2
3
c) Connect the power cable to the terminal block 3in accordance
with the instructions below:
Smartboiler Mono / Smartboiler Mono Plus
Colour Function
WGreen/yellow Earth
NBlue Neutral
L1 Brown Phase
L2 — —
L3 — —
äCaution!
NEVER connect the heater to a separate off-peak phase tail.
In case of variable rate electricity tariffs, you can use the DAY/
NIGHT function to only heat the water during off-peak hours.
d) Secure the strain relief by tightening the two screws.
e) Replace the closing cap on the heater.
The water heater can now be filled and turned on.
Follow the instructions under Filling and first use on
page 24.
Tip
First read the Operation on page 15 chapter to learn how to
operate the heater using the HMI controller.
äCaution!
Do not turn on the power to the appliance yet. Only do so when
this is expressly required during commissioning.
14

4. Operation
4.1. HMI controller
The Smartboiler is equipped with an HMI controller.
7
6
1
2
5
3
4
7
6
1
2
5
3
4
Key
1Screen
2Select / OK
3Back / Cancel
4Up / Increase
5Down / Lower
6LED indicator
7Service connection
The appliance has various statuses, menus and messages which
can be displayed on the screen, namely:
●Initialising
●Operational status (information menu)
●Service menu;
- Time
- Configuration
- Service
●Errors
4.2. Initialising
An LCD test is performed while initialising. This briefly displays all
the on-screen icons and symbols. After testing, the screen will
display the heater's current operational status.
The LED indicator is off.
The very first time (after installation) the heater will initialise in
STANDBY mode. After this, the heater will always initialise in the
last selected mode – either ON or STANDBY mode – when the
power is restored.
Note
The heater may carry out a safety check while heating. During
this check the heating element switches off temporarily and the
following message appears on-screen: START TEST.
start
test
15

4.3. Operational status
The screen remains inactive during normal operations.
The LED indicator is continuously lit in blue.
Press any button to activate the screen and display the current
operational status.
The screen can display the following icons with these meanings:
Icon Description
SMART control
The heater adjusts the water temperature
independently to meet the user's demands.
Boost
The water is heated once to 85°C.
Error
The heater has encountered an error.
Heater mode ON
The water is heated to a set temperature in
accordance with the CONFIGURATION settings.
Day mode
The daytime mode is activated and the water is NOT
heated during this period.
Night mode
The night mode is activated and the water CAN be
heated during this period.
Heating active
The heating element is activated and the water is
heated.
Frost protection active
The frost protection is activated.
The heater has the following three heater modes:
ON
The water is heated in accordance with the CONFIGURATION
settings.
65
c
Operational status; example
●The visible icons show the current operational status.
●The LED indicator is continuously lit in blue.
●The current water temperature is displayed as standard.
●Press the Up or Down buttons for additional information about
the heater; see Information menu on page 18.
●Press the OK button to display the SERVICE MENU; see Service
menu on page 19.
●The screen is disabled if no button is operated for 30 seconds.
STANDBY
The water is not heated, but the frost protection remains active.
STBY
STANDBY heater mode; example
●The large characters show the STANDBY heater mode.
●The LED indicator is lit in blue and slowly turns ON and OFF
every 5 seconds.
●Press the OK button to display the SERVICE MENU.
●The screen is disabled if no button is operated for 30 seconds.
OFF
The boiler can only be fully turned off by removing the power supply.
16

4.4. Menu structure
HEATING MODE
OFF
INITIALISING
INFORMATION MENU
TEMP
TIME
HEATER MODE
STANDBY
HEATER MODE
ON
MACH
ELEM
RELAY
SERVICE MENU BOOST
TIME
TIME
DAY
NIGHT
CONFIGURATION
BOIL
SMART
TEMP
BOOST
NIGHT
SERVICE
TMAX
TMIN
ERROR
17

4.5. Information menu
Press the Up or Down buttons in the operational status to display
the information menu.
1505
time
Heater information; example
The information menu displays current values and heater
information.
Symbol Unit Description
TEMP °C Heater water temperature
TIME hh:mm Heater time.
MACH DAYS Heater time in operation
ELEM TIME Heating element time in operation
RELAY CLICK Number of heating element activations.
●The LED indicator flashes blue slowly.
●Switch between the displayed information by pressing the Up
and Down buttons.
●The large characters show the value. The small characters
alternate between the symbol and the unit.
●Pressing the Back button returns the screen to the previous
menu.
●The screen is disabled if no button is operated for 30 seconds.
4.6. Boost
There may occasionally be an insufficient amount of hot water.
Activate the BOOST function for immediate one-time heating of the
water up to 85°C.
85
c
●Press any button to activate the screen.
●Activate the BOOST function by pressing the INCREASE button
for approximately three seconds.
●The LED indicator flashes white twice in confirmation.
●The BOOST icon remains visible while the function is active.
The BOOST function can also be activated through the
CONFIGURATION service menu.
4.7. Frost protection
The heater is equipped with a FROST PROTECTION function to
ensure the heater water does not freeze. If the water temperature
drops below 5°C, it heats the water to 8°C.
The FROST PROTECTION function is only enabled in STANDBY
mode.
18

4.8. Service menu
Go to the SERVICE MENU by activating the screen in the operational
status and pressing the OK button.
Service menu selection; example
The following SERVICE MENU options are available for selection:
Icon Menu
TIME
Set the TIME, START NIGHT MODE and START DAY
MODE.
CONFIGURATION
Set the heater's operational status.
SERVICE
Reset an error.
●The visible icon shows the selected service menu.
●The LED indicator flashes yellow slowly.
●Switch between the displayed icons by pressing the Up and
Down buttons.
The displayed icon flashes slowly.
●Press the OK button to open the selected SERVICE MENU.
●Pressing the Back button returns the screen to the previous
menu.
●If no operation is performed for 30 seconds, the heater returns
to the operational status and the screen is disabled.
19

4.8.1. TIME service menu
The following times can be set in the TIME service menu:
Symbol Unit Description Min. Max. Step Setting
TIME hh:mm Current time in hours and minutes 00:00 23:59 1 12:00
DAY hh:mm Starting time for day mode in hours and
minutes 00:00 23:59 1 06:30
NIGHT hh:mm Starting time for night mode in hours and
minutes 00:00 23:59 1 23:30
0000
time
Setting current time; example
●Switch between the displayed settings by pressing the Up and
Down buttons.
●The large characters show the current or set time. The small
characters alternate between the symbol and the unit.
●The LED indicator is continuously lit in yellow.
●Pressing the Back button returns the screen to the previous
menu.
●Setting or adjusting the time:
- Select the time to be set by pressing the OK button.
The LED indicator flashes yellow rapidly.
- Set the time by pressing the Increase or Lower button,
briefly or continuously.
- Confirm the set time by pressing the OK button.
- Cancel the setting by pressing the Back button.
●If no operation is performed for 30 seconds, the heater returns
to the operational status and the screen is disabled.
20