J. A. Roby loo RGR-25 Operating instructions

1
INSTALLATION AND OPERATION GUIDE
DIRECT-VENTED GAS FIREPLACE
Reviewed on August 5th, 2015
490, rue de l'Argon, Quebec, Qc CANADA G2N 2C9
Phone: [phone] Fax: [phone] www.jaroby.com
IF YOU SMELL GAS:
Do not turn on any appliance.
Do not touch any electrical switch;
do not use any phone in your
building.
From an external phone, call your
gas supplier immediately and
follow their instructions to the letter.
If your gas supplier is not available,
contact your local fire department.
Installation and service must be
performed by a qualified installer or
by the gas supplier.
If you fail to follow the instructions
in this manual, a fire or explosion
may result causing property
damage, personal injury or loss of
life.
CERTIFIED AS VENTED GAS
FIREPLACES HEATERS
CSA 2.33a-2012
ANSI Z21.88a-2012

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7 GAS FIREPLACES MODELS
MISTRAL
(PENINSULA / RGP-25)
SUROIT
(SEE THRU / RGV-25)
SIROCCO
(PANORAMIC / RGB-25)
PAMPERO
(CENTRAL / RGC-25)
MOUSSON
(RIGHT CORNER /RGCD-25)
AUSTER
(LEFT CORNER /RGCG-25)
LOO
(INSERT / RGR-25)

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INTRODUCTION
Read this manual before installing or using this product. Please keep this owner's
manual for future reference.
CONGRATULATIONS!
You are now the owner of a J. A. ROBY gas fireplace. J. A. ROBY products are made with first
grade components and materials and are put together by skilled professionals who care about the
quality of their work. Each component of your fireplace was tested and thoroughly inspected to
make sure you receive a high-quality product. For the past 30 years, we have been committed to
providing you with high-quality products and customer satisfaction. We offer a complete range of
gas and wood burning fireplaces, unique decorative cabinets and stylish accessories to
compliment any decor. At J. A. ROBY, we know that adding a fireplace is one of the best ways to
increase the value of your home, and we are proud to help you achieve your dreams with a network
of retailers all across the country. Not only are we committed to providing you with reliable and
well-functioning appliances; but we also have your safety at heart. This is why we offer you ongoing
assistance and support to make sure you can take full advantage of your J. A. ROBY gas fireplace.
Owner’s reference information
We recommend you write down the following information on your gas fireplace.
Model name: _______________________________
Date of purchase/installation: __________________
Serial number: ______________________________
Location of the gas fireplace: __________________
Retailer’s name: ____________________________
Retailer's phone number: _____________________
Notes: ___________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________

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TABLE OF CONTENTS
1. SAFETY............................................................................................................... 8
1.1. WARNING................................................................................................................................... 8
1.2. SAFETY INSTRUCTIONS .............................................................................................................. 9
1.2.1. INSTALLATION................................................................................................................................... 9
1.2.2. USE.................................................................................................................................................. 10
1.2.3. FIRE HAZARD................................................................................................................................... 11
1.2.4. MAINTENANCE................................................................................................................................ 12
1.3. GENERAL SAFETY INFORMATION ............................................................................................ 13
1.3.1. CARBON MONOXIDE....................................................................................................................... 13
1.3.2. GAS ODOR....................................................................................................................................... 13
2. SPECIFICATIONS ............................................................................................... 14
2.1. TECHNICAL FEATURES.............................................................................................................. 14
2.2. RATING PLATE.......................................................................................................................... 15
2.3. FIREPLACE DIMENSIONS ......................................................................................................... 18
2.3.1. LOO /RGR-25 (INSERT).................................................................................................................... 18
2.3.2. MISTRAL /RGP-25 (PENINSULA) ..................................................................................................... 18
2.3.3. AUSTER /RGCG-25 (LEFT CORNER)................................................................................................. 19
2.3.4. MOUSSON /RGCD-25 (RIGHT CORNER).......................................................................................... 19
2.3.5. SIROCCO /RGB-25 (PANORAMIC)................................................................................................... 20
2.3.6. PAMPERO /RGC-25 (CENTRAL)....................................................................................................... 20
2.3.7. SUROIT /RGV-25 (SEE THRU) .......................................................................................................... 21
3. GAS FIREPLACE INSTALLATION ......................................................................... 22
3.1. INSERT INSTALLATION OF THE GAS FIREPLACE....................................................................... 22
3.1.1. CERAMIC MANTLE EXAMPLE .......................................................................................................... 23
3.1.2. DRAWINGS OF MINIMUM CLEARANCES FOR INSTALLATION ......................................................... 24
3.1.2.1. LOO /RGR-25 (INSERT)WITH BACK EXIT.............................................................................................................. 24
3.1.2.2. LOO /RGR-25 (INSERT)WITH SIDE EXIT ............................................................................................................... 24
3.1.2.3. LOO /RGR-25 (INSERT)WITH TOP EXIT................................................................................................................ 25
3.1.2.4. LOO /RGR-25 (INSERT)CORNER INSTALLATION WITH TOP EXIT................................................................................. 25
3.1.2.5. MISTRAL /RGP-25 (PENINSULA)WITH BACK EXIT .................................................................................................. 26
3.1.2.6. MISTRAL/RGP-25 (PENINSULA)WITH TOP EXIT .................................................................................................... 26
3.1.2.7. AUSTER /RGCG-25 (LEFT CORNER)WITH BACK EXIT............................................................................................... 27
3.1.2.8. AUSTER /RGCG-25 (LEFT CORNER)WITH SIDE EXIT ................................................................................................ 27

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3.1.2.9. AUSTER /RGCG-25 (LEFT CORNER)WITH TOP EXIT................................................................................................. 28
3.1.2.10. MOUSSON /RGCD-25 (RIGHT CORNER)WITH BACK EXIT......................................................................................... 28
3.1.2.11. MOUSSON /RGCD-25 (RIGHT CORNER)WITH SIDE EXIT .......................................................................................... 29
3.1.2.12. MOUSSON /RGCD-25 (RIGHT CORNER)WITH TOP EXIT........................................................................................... 29
3.1.2.13. SIROCCO /RGB-25 (PANORAMIC)WITH BACK EXIT................................................................................................. 30
3.1.2.14. SIROCCO /RGB-25 (PANORAMIC)WITH TOP EXIT .................................................................................................. 30
3.1.2.15. PAMPERO /RGC-25 (PAMPERO)WITH TOP EXIT.................................................................................................... 31
3.1.2.16. SUROIT /RGV-25 (SEE THROUGH)WITH SIDE EXIT ................................................................................................. 31
3.1.2.17. SUROIT /RGV-25 (SEE THROUGH)WITH TOP EXIT.................................................................................................. 32
3.1.3. CLEARANCE FROM COMBUSTIBLE MATERIALS............................................................................... 32
3.1.4. TOP CLEARANCE.............................................................................................................................. 33
3.1.5. FACING MATERIALS......................................................................................................................... 33
3.1.6. SHELF SIZE ....................................................................................................................................... 34
3.2. VENT INSTALLATION ................................................................................................................ 34
3.2.1. INSTALLATION PRECAUTIONS......................................................................................................... 34
3.2.2. LOCATION OF WALL VENT OUTLETS ............................................................................................... 35
3.2.3. VENT CONFIGURATION................................................................................................................... 36
3.2.3.1. LEGEND......................................................................................................................................................... 36
3.2.3.2. VENT TO BE USE WITH APPLIANCE ....................................................................................................................... 36
3.2.3.3. CONDITIONS TO BE MET.................................................................................................................................... 36
3.2.3.4. ELBOW EQUIVALENT FOR HORIZONTAL VENT LENGTH.............................................................................................. 37
3.2.3.5. VENT SECTION LENGTHS ................................................................................................................................... 37
3.2.3.6. WALL VENT INSTALLATION ................................................................................................................................ 38
3.2.3.7. WALL OUTLET CONFIGURATION EXAMPLE............................................................................................................. 40
3.2.3.8. ROOF EXHAUST CONFIGURATION EXAMPLE ........................................................................................................... 41
3.2.3.9. ROOF VENT INSTALLATION................................................................................................................................. 42
3.2.4. ASSEMBLY AND FASTENING OF VENT SECTIONS ............................................................................ 43
3.2.4.1. HARD VENT SECTION ASSEMBLY.......................................................................................................................... 43
3.3. INSULATING SLEEVE INSTALLATION ........................................................................................ 44
3.4. FAN INSTALLATION .................................................................................................................. 44
3.5. DECORATIVE PANEL INSTALLATION ........................................................................................ 45
3.5.1. DECORATIVE BLACK GLASS INSTALLATION ..................................................................................... 45
3.5.2. SMALL DECORATIVE PLATE INSTALLATION..................................................................................... 45
3.5.3. LARGE DECORATIVE PLATE INSTALLATION ..................................................................................... 45
3.6. BURNER REMOVAL .................................................................................................................. 46
3.7. BURNER INSTALLATION ........................................................................................................... 46
3.8. BURNER SURROUND INSTALLATION ....................................................................................... 47

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3.8.1. IMITATION LOG INSTALLATION....................................................................................................... 47
3.8.2. PLATFORM INSTALLATION.............................................................................................................. 48
3.9. SAFETY SCREEN INSTALLATION ............................................................................................... 48
4. FIREPLACE SETTINGS ........................................................................................ 49
4.1. MAIN BURNER ......................................................................................................................... 49
4.2. PROFLAMME 2 REMOTE CONTROL ......................................................................................... 49
4.2.1. REMOTE CONTROL AND FIREPLACE SYNCHRONIZATION ............................................................... 50
4.2.2. REMOTE CONTROL SETTING ........................................................................................................... 51
5. FIREPLACE CONVERSION .................................................................................. 54
5.1. CHANGING THE SMARTCASE®.......................................................................................................... 54
6. GAS INSTALLATION AND ADJUSTMENT............................................................ 55
6.1. CHECKING GAS TYPE................................................................................................................ 55
6.2. INSTALLATION EQUIPMENT REQUIRED FOR GAS LINES.......................................................... 55
6.3. INSTALLATION CODE................................................................................................................ 56
6.4. GAS PRESSURE ......................................................................................................................... 56
6.5. PROCEDURE FOR CHECKING GAS PRESSURE FROM THE FIREPLACE VALVE ........................... 57
6.6. VERIFICATION OF GAS LINE TIGHTNESS .................................................................................. 58
6.7. OPEN OR CLOSE MANUAL VALVE............................................................................................ 58
7. ELECTRICAL INSTALLATION............................................................................... 59
7.1. WIRING .................................................................................................................................... 59
7.2. ELECTRICAL BOX....................................................................................................................... 59
7.3. WALL SWITCH INSTALLATION & OPERATION.......................................................................... 60
7.3.1. WIRING ........................................................................................................................................... 60
7.3.2. OPERATION WITH WALL SWITCH.................................................................................................... 60
7.4. ELECTRICAL DIAGRAM OF SMARTCASE®........................................................................................... 61
7.5. THERMODISC BOX INSTALLATION........................................................................................... 62
8. USE .................................................................................................................. 63
8.1. FIRST USE OF THE FIREPLACE................................................................................................... 63
8.1.1. ODOR .............................................................................................................................................. 63
8.1.2. IGNITION......................................................................................................................................... 63
8.1.3. PILOT FLAME................................................................................................................................... 64
8.1.4. EXTINCTION .................................................................................................................................... 65

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8.2. NOISES FROM THE USE OF THE FIREPLACE ............................................................................. 65
8.3. HANDLING THE DOOR.............................................................................................................. 66
8.3.1. REMOVING THE DOOR.................................................................................................................... 66
8.3.2. DOOR INSTALLATION ...................................................................................................................... 67
8.4. INSTALLATION AND REMOVAL OF SIDE AND BACK WINDOW FRAME ................................... 68
8.4.1. INSTALLATION AND REMOVAL OF SIDE WINDOW FRAMES............................................................ 68
8.4.2. INSTALLATION AND REMOVAL OF BACK WINDOW FRAME............................................................ 69
8.5. THERMAL INSULATION PANEL INSTALLATION ........................................................................ 70
8.5.1. SIDE THERMAL INSULATION PANEL INSTALLATION........................................................................ 70
8.5.2. BACK THERMAL INSULATION PANEL INSTALLATION....................................................................... 71
8.6. PLACEMENT OF EMBER GLASS ON THE BURNER .................................................................... 71
9. MAINTENANCE................................................................................................. 72
9.1. PRECAUTION............................................................................................................................ 72
9.2. VENTILATION SYSTEM.............................................................................................................. 72
9.3. CLEANING THE GLASS .............................................................................................................. 72
9.4. CLEANING THE BURNER AND COMBUSTION CHAMBER......................................................... 72
9.5. CLEANING THE PILOT AND THERMOCOUPLE .......................................................................... 73
9.6. BATTERY REPLACEMENT IN THE SMARTCASE®................................................................................ 73
10. TROUBLESHOOTING......................................................................................... 74
11. ANNEXES.......................................................................................................... 76
11.1. DECORATIVE PYRAMIDAL DOCK INSTALLATION AND CLADDING OF CHIMNEY VENT............ 76
WARRANTY ............................................................................................................. 78

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1. SAFETY
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.
THIS APPLIANCE MUST BE INSTALLED BY A CERTIFIED TECHNICIAN IN ACCORDANCE WITH THE
INSTRUCTIONS CONTAINED IN THE OWNER’S MANUAL PROVIDED BY THE MANUFACTURER AND IN
COMPLIANCE WITH THE APPLICABLE LOCAL AND NATIONAL INSTALLATION STANDARDS ALSO WITH
THE EFFECT BUILDING CODE.
1.1. WARNING
This unit can be installed in a prefabricated home that is already built if local regulations allow it.
This appliance must only be used with the type of gas indicated on the rating plate.
This appliance is not convertible for use with other gases unless a conversion kit is used.
Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other
appliance.
WHAT TO DO IF YOU SMELL GAS
- Do not turn on any appliance.
- Do not touch any electrical switch; do not use any phone in your building.
- From an external phone, call your gas supplier immediately and follow their instructions to
the letter.
- If your gas supplier is not available, contact the fire department.
- Installation and maintenance must be performed by a qualified installer or by the gas
supplier.
IT IS STRICTLY FORBIDDEN TO MODIFY THIS UNIT
This equipment has been certified by ITS.
To:
ANSI Z21.88a-2012• CSA 2.33a-2012
Vented Gas Fireplace Heaters
If these instructions are not followed exactly, a fire or explosion may result
in property damage, personal injury or even death.

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INSTALLER: LEAVE THIS MANUAL WITH THE EQUIPMENT.
DO NOT DISCARD
• This document contains important instructions for the installation, use and maintenance of the appliance.
• You must read, understand and follow these instructions and details to ensure safe installation and use.
•You must refer to a qualified person for the installation, use and maintenance of the appliance.
1.2. SAFETY INSTRUCTIONS
• Make sure you follow the instructions in this manual to avoid any risk of fire, explosion, damage, injury
or death.
• This guide will tell you how to use your fireplace properly and safely. Keep it for future reference. This
unit is approved for installation in living rooms, bedrooms and bathrooms. Failure to comply with the
requirements that follow could pose a hazard.
1.2.1. INSTALLATION
CAUTION: Failure to follow these instructions voids the warranty.
• Installation must comply with local codes. If there are none, follow the National Fuel Gas Code ANSI
Z223.1 (latest edition) for the U.S. and the CAN / CSA B149 installation codes in Canada. Do not install
directly on carpet or on a combustible material other than wood. If you are installing the fireplace on a
flooring not adapted for this kind of appliance, you must install it on a piece of metal sheet, a wood floor
or a hearth as wide and as deep as the appliance.
• Your fireplace is designed to be used in zero clearance installations. Depending on your configuration,
insulation box is provided on the fireplace. Combustible materials can be placed against the clearance
post located on top of the appliance. Follow the installation instructions carefully to avoid any risk of fire.
• This appliance can be installed in any room of the house, provided that all local codes and installation
instructions are followed.
• The fireplace must be properly connected to a venting system. It is very important to correctly install the
vent pipe to ensure the appliance is working properly. You must strictly follow the instructions on the
vent pipe, whether vertical or horizontal. (See 3.2)
• Do not connect this fireplace’s vent with another vent appliance.
WARNING
Improper installation, adjustment, alteration, repair or maintenance can cause material damage or
injury. Make sure to read and understand this manual. For assistance or additional information, consult
an installer, a licensed technician or your gas supplier.
BURN HAZARD!
Do not touch the fireplace when it is used.
You could get burned or clothes could catch fire.
Keep children away.

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• The installation must be performed by a qualified installer or by trained professionals supervised by a
technician, the service agency or the gas supplier.
• This unit can be installed as an originalequipmentin aprefabricated home(USAonly).Itmustbe installed
according to the manufacturer's instructions and in accordance with the Manufactured Home
Construction and Safety Standard, Title 24 CFR, Part 3280.
• Verify building codes prior to installation.
• The installation must comply with local, regional, provincial and national codes and regulations.
• Consult local building and fire department authorities or officials who have jurisdiction over restrictions,
post-installation inspection and permit issuing.
• Install the appliance on a metal or wood hard surface that is as wide and as deep as the fireplace.
• Install the alcove in accordance with the guide’s clearance specifications.
• Install the fireplace in accordance with the guide’s clearance specifications.
• Make sure to leave a 3 inch space between combustible materials and the first 8 feet of the vent pipe
(except if protected by a fireguard). After the first 8 feet of the vent pipe, keep a 1 inch space between
the vent and combustible materials.
• Do not connect this gas appliance to a flue used for another fuel-fired appliance.
• Drain the gas from this unit directly to the outside.
• Use a standalone vent system for this appliance.
• Always make sure to leave the required clearances around the vent system and fireguard.
• Install the ceiling fireguard as specified in this manual.
• Overlap vent sections at least 1 ½ in. (3.8 cm).
• Vent sections might come off if they are not properly connected. Each vent sections should be sealed
and attached with screws.
• Verify that all vent and gas pipe connections are tightly sealed.
• Use only the accessories provided by the manufacturer inside the fireplace’s combustion chamber.
• Facing or trim materials must never extend above the removable glass door.
• Trim materials must not interfere with the operation of the doors for service access and maintenance.
• This appliance must be used ONLY with the type of gas indicated on the rating plate. Do not use this unit
with other gases unless it has been converted by a qualified technician.
• To ensure optimal performance, it is recommended to use a propane/LPG tank with a capacity of at least
100 gallons (379 L).
• When installed with electric accessories, all J. A. ROBY fireplaces must be grounded in compliance with
local codes, where applicable. If no such codes exist,consult the National Electric Code (ANSI/NFPA70)
or the Canadian Electrical Code (CSA C22.1).
1.2.2. USE
Supervise closely children who are in the same room as the appliance. Small children are more likely
to be subject to the risk of accidental burns. For maximum safety, add a barrier designed specifically
for children. This type of equipment is highly recommended if children are often near the appliance.
WARNING
Do not install any damaged or incomplete component, or any replacement component that was
not approved by the manufacturer.

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Explain the risks related to the fireplace’s high temperature to both children and adults.
Do not use the appliance without a protection system in the presence of small children.
Keep the appliance dry (mold and rust can cause odors and water could damage the controls).
Make sure the air inlets and the service access door are clear and uncluttered.
If any part of the fireplace is exposed to or immersed in water, refrain from using the appliance and
contact a qualified technician as soon as possible to have the damaged elements repaired or replaced.
If a log, a brick panel or any other accessory is damaged, do not use the fireplace until a qualified
technician has replaced it.
This direct-vented gas fireplace is balanced and sealed. About 10 to 20 minutes of operation are
required to stabilize the flame.
Do not use any accessory that has not been recommended by J. A. ROBY.
Do not add a fan, heat exchanger, or any other accessory that has not been approved for use with this
fireplace.
When the fireplace is not in use, it is recommended to place the control valve in the off position
(CLOSE).
Inspect the unit and its components to detect any damage; damaged parts may interfere with proper
operation.
This fireplace reaches high temperatures. To avoid burns and clothing catching fire, refrain from
touching hot surfaces. The fireplace will remain hot even after it is turned off. Never touch surfaces
before they have cooled down.
Supervise small children closely and make sure they do not touch or operate the gas fireplace. This
fireplace is designed for space heating; never use it for cooking or burning anything.
This fireplace is designed to be used with the type of gas indicated on the rating plate; never use solid
fuel (wood, coal, paper, cardboard, or other).
Do not use this appliance if any part has been immersed in water or any other liquid. Call a qualified
service technician immediately to have the appliance inspected and to replace any part of the control
system and any gas control mechanism that has been immersed.
1.2.3. FIRE HAZARD
• Cladding materials must be properly installed to prevent the risk of fire.
• Make sure that no debris are blocking the cap since restricted air flow affects gas combustion.
• Close the manual shutoff valve before installing the devices to test valve pressure. These tests must be
performed by a qualified technician.
• Do not store or use gasoline, any other flammable vapors or liquids in the vicinity of the unit.
• If the gas intake pressure at the valve is too high, it may cause overheating.
• Verify minimum gas intake pressure when other household gas appliances are operating. These
verifications must be performed by a qualified technician.
WARNING:
Do not use the fireplace if a glass door is missing, cracked or broken.
WARNING:
For optimal combustion, the mandatory amount of glass (2 cups) on the burner is necessary.

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• Gas accumulation may ignite when purging the line.
• Purge must be performed by a qualified technician.
• When purging gas lines, make sure there are no ignition sources such as sparks or open flames in the
same room as the fireplace.
•The adjustment of the valve is set at the factory. Do not modify.
• Do not connect 110 V wires to the fireplace’s valve.
• Never let any fuel or other volatile liquids (gasoline or alcohol) near your fireplace when it is operating.
• Do not obstruct fuel or air inlets in any way.
• Improper wiring will override the safety interlock system, which could cause an explosion.
• If you smell gas, carry out the steps indicated in paragraph 1.1 immediately.
• This unit is equipped with injectors sized specifically for use with natural gas (or propane gas). Do not
attempt to change the injectors in any way; this will cause abnormal operation of the unit andmay cause
a fire.
1.2.4. MAINTENANCE
• You should have this fireplace inspected by a qualified technician every year. Make a habit of having
your gas fireplaces inspected once a year.
• If the glass door have to be replaced, we suggest to call a qualified technician to do it.
• Turn off the fireplace and let it cool before servicing or repairing it. Installation or repair of the fireplace
must be performed only by a qualified technician. Have the burner inspected every year.
• Always make sure the unit is working properly after every maintenance operation.
• Always keep the control boxes and burner clean. Turn off the gas supply before cleaning the fireplace.
• This unit is equipped to run on natural or propane gas. Conversion must be made by a qualified
technician.
• Have the exhaust system and the fireplace inspected by a qualified technician every year before the
heating season begins.
• Use a gentle cleaner on the windows. Do not use abrasive products; they will damage the surface of the
glass.
J. A. ROBY assumes no liability and makes no warranties in following cases:
A bad installation,
A usage with a damaged component,
A vent system installation that does not meet J. A. ROBY’s instructions,
Crushed glass was not placed properly on the burner,
A usage of any component not approved by J. A. ROBY.
WARNING:
It is important to handle all appliance components (doors, SmartCase®, burner, etc.) with care during maintenance.
THE INSTALLER MUST READ THIS MANUAL CAREFULLY BEFORE INSTALLING OR USING THIS
APPLIANCE. PLEASE REFER TO LOCAL CODES, WHERE APPLICABLE.

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1.3. GENERAL SAFETY INFORMATION
1.3.1. CARBON MONOXIDE
An installation that does not comply with the recommendations described in this manual can lead to carbon
monoxide emissions. As a safety measure, we strongly recommend for a carbon monoxide detector to be
installed near the unit.
Signsof acarbonmonoxidepoisoning(headaches, dizzinessand nausea)are similartothose ofinfluenza.
If you have these symptoms, your fireplace maynot have been installedcorrectly. Turnoff the gas fireplace
and go outside immediately for some fresh air! Have the fireplace inspected by a qualified technician.
1.3.2. GAS ODOR
Propane gas/LPG and natural gas are odorless. An odorant (usually sulfur) is added to each one of these
gases which makes them smell similar to rotten eggs. This will help you easily detect any eventual leak.
However, the odor added to these gases can fade. Gas may be leaking without releasing any smell. We
therefore strongly recommend that a gas detector be installed near the unit.

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2. SPECIFICATIONS
2.1. TECHNICAL FEATURES
 This fireplace is intended for use with the type of gas specified on the rating plate.
These fireplaces are approved for installations without changes at altitudes up to 2,000 feet (609
meters) in the U.S. and 1,370 meters (4,500 feet) in Canada.
If your system is installed at an altitude higher than 4,500 feet above sea level, please contact
your local authorities having jurisdiction over gas product installation to determine the specific
adjustments necessary at this higher altitude.
Fireplaces at 31,000 BTU/h or less are equipped with tempered glass. Tempered glass goes
through a quenching process (rapid cooling) that treats it to improve its mechanical properties; it
is more resistant than regular glass.
Fireplaces at 32,000 BTU/h are equipped with a glass-ceramic surface. Glass-ceramic is made
of microcrystals dispersed in a glassy phase. This particular structure gives this material higher
thermal shock resistance than tempered glass.

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2.2. RATING PLATE
Certified as:
Direct vent gas fireplace
CSA 2.33a-2012
ANSI Z21.88a-2012
LOCATION: Quebec, Qc, Canada
Models :
RGP 25 Mistral, RGB 25 Sirocco, RGCG 25 Auster,
RGV 25 Suroit, RGC 25 Pampero, RGR 25 Loo,
RGCD 25 Mousson
SERIAL NO. :
GAS
Supply pressure
Normal BTU/h
Burner opening
size
Manifold
Pressure
Minimum
Normal
Burner
Natural
3.5” WC.
7” WC.
21,000
0.0905” (2.29mm)
3.5 WC.
Natural
3.5” WC.
7” WC.
23,000
#42
3.5 WC.
Natural
3.5” WC.
7” WC.
25,000
#41
3.5 W.C.
LPG GAS
8”WC.
11” WC.
21,000
#54
10 W.C.
LPG GAS
8”WC.
11” WC.
27,000
#53
10 W.C.
LPG GAS
8”WC.
11” WC.
32,000
#1/16
10 W.C.
ALTITUDE
0-610 M / 0-4500 Ft
MINIMUM CLEARANCES TO COMBUSTIBLE MATERIAL
BACK
TOP
SIDES
BOTTOM
0”/ 0 cm **
17”/43.18cm **
1”/ 2.54 cm **
0”/ 0 cm **
Mantle : **
From the opening : **
** See installation instructions for details
Vented gas Fireplace - Do not Use with Solid fuel.
Do not use with solid fuel.
For use with glass door certified with this appliance only.
Not for use in Mobile Home.

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Electrical requirement for optional fan (115 Volts, 60 Hz, and 0.20 Amps) normal power consumption is 23
watts.For Use withglass door certified withthis applianceonly.Thisappliancemustbe properlyconnected
to a venting system in accordance with the manufacturer’s installation instructions. WARNING: Failure to
position the part in accordance with these diagrams or failure to use only parts specifically approved with
this appliance may result in property damage or personal injury. Keep burner and control compartment
clean. See installation and operating instructions accompanying appliance. This appliance must be
installed in accordance with local code, if any; if none, follow the current ANSI Z223.1, or CSA B149,
Installation codes.
CAUTION: Hot while in operation. Do not touch the appliance. Severe burns may result. Keep children,
clothing and furniture away.

17
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING:If you do not follow these instructions exactly, a fire or explosion may result causing
properly damage, personal injury or loss of life.
1. This appliance is equipped with an ignition
device which automatically lights the pilot.
Do not try to light the pilot by hand.
2. BEFORE OPERATING smell all around the
appliance gas area. Be sure to smell next
to the floor because some gas is heavier
than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS:
Do not light any appliance.
Do not touch any electric switch; do not use
any phone in your building.
Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
If you cannot reach your gas supplier, call
the fire department.
3. Use only your hand to turn the gas
control knob. Never use tools. If the knob
will not push in or turn by hand, do not try
to repair it, call a qualified service
technician. Force or attempted repair
may result in a fire or explosion.
4. Do not use this appliance if any part has
been under water. Immediately call a
qualified service technician to inspect the
appliance and to replace any part of the
control system and any gas control which
has been under water.
LIGHTING INSTRUCTIONS
1. STOP! Read the safety information above
on this label.
2. Press the power button to the “OFF”
position or set the thermostat to the lowest
setting on the transmitter.
3. Turn off all electric power to the appliance.
4. This appliance is equipped with an ignition
device which automatically lights the pilot.
Do not try to light the pilot by hand.
5. Turn off all electric power to the appliance.
6. Close the main gas valve. (Perpendicular
to pipe, 1/4 of turn)
7. Wait five (5) minutes to clear out any gas.
If you then smell gas, STOP!
Follow “B” in the safety information
above on this label. If you do not smell
gas, go to next step.
8. Open the main gas valve. (Parallel to
pipe, 1/4 of turn)
9. Turn on all electric power to the
appliance.
10. Close control access panel
11. Press the power button to the “ON”
position or set the thermostat to desired
setting on the transmitter
12. If the appliance will not operate, follow
the instructions “To Turn off Gas to
Appliance” and call your service
technician or gas supplier.
TO TURN OFF GAS TO APPLIANCE
1. Set the thermostat to lowest setting.
2. Turn off all electric power to the appliance if
service is to be performed.
3. Open control access panel.
4. Put the battery holder switch to the “OFF”
position.
5. Close the main gas valve. (Perpendicular
to pipe, 1/4 of turn)
6. Close control access panel.

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2.3. FIREPLACE DIMENSIONS
2.3.1. LOO / RGR-25 (INSERT)
2.3.2. MISTRAL / RGP-25 (PENINSULA)
RGR 25- LOO
(ENCASTRÉ)

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2.3.3. AUSTER / RGCG-25 (LEFT CORNER)
2.3.4. MOUSSON / RGCD-25 (RIGHT CORNER)

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2.3.5. SIROCCO / RGB-25 (PANORAMIC)
2.3.6. PAMPERO / RGC-25 (CENTRAL)