J. A. Roby suroit RGV-25 Operating instructions

INSTALLATION AND OPERATION GUIDE
DIRECT-VENTED GAS FIREPLACE
Reviewed on September 1
st
, 2014
Gas fireplace
490, rue de l'Argon,Québec (Québec) CANADA G2N 2C9
Tel.: [phone] Fax: [phone]
www.jaroby.com
WHAT TO DO IF YOU SMELL GAS
Do not turn on any appliance.
Do not touch any electrical switch; do not
use any phone in your building.
From an external phone, call your gas
supplier immediately and follow their
instructions to the letter.
If your gas supplier is not available,
contact your local fire department.
Installation and service must be
performed by a qualified installer or by
the gas supplier.
If the information in these instructions are not followed
exactly, a fire or explosion may result causing property
damage, personal injury or loss of life.
CERTIFIED AS DIRECT VENT GAS
FIREPLACE : CSA 2.22-2012
ANSI Z21.50-2012

2
7 GAS FIREPLACES MODELS
SIROCCO / RGB
-
25
(PANORAMIC)
SUROIT / RGV
-
25
(SEE THRU)
MOUSSON /RGCD
-
25
(RIGHT CORNER)
PAMPERO / RGC
-
25
(CENTRAL)
AUSTER /RGCG
-
25
(LEFT CORNER)
LOO / RGR
-
25
(INSERT)
MISTRAL / RGP
-
25
(PENINSULA)

3
INTRODUCTION
Read this manual before installing or using this product. Please keep this owner's
manual for future reference.
CONGRATULATIONS!
You are now the owner of a J. A. ROBY gas fireplace. J. A. ROBY products are made with first
grade components and materials and are put together by skilled professionals who care about the
quality of their work. Each component of your fireplace was tested and thoroughly inspected to
make sure you receive a high-quality product. For the past 30 years, we have been committed to
providing you with high-quality products and customer satisfaction. We offer a complete range of
gas and wood burning fireplaces, unique decorative cabinets and stylish accessories to
compliment any decor. At J. A. ROBY, we know that adding a fireplace is one of the best ways to
increase the value of your home, and we are proud to help you achieve your dreams with a network
of retailers all across the country. Not only are we committed to providing you with reliable and
well-functioning appliances; but we also have your safety at heart. This is whywe offer you ongoing
assistance and support to make sure you can take full advantage of your J. A. ROBY gas fireplace.
Owner’s reference information
We recommend you write down the following information on your gas fireplace.
Model name: _______________________________
Date of purchase/installation: __________________
Serial number: ______________________________
Location of the gas fireplace: __________________
Retailer’s name: ____________________________
Retailer's phone number: _____________________
Notes: ___________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________________________
_________________________________________________________________________________________
_________________________________________________________________________________________

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TABLE OF CONTENTS
SAFETY .....................................................................................................................................................8
1.1 WARNING ................................................................................................................................................................. 8
1.2 SAFETY INSTRUCTIONS............................................................................................................................................. 9
1.2.1 INSTALLATION .................................................................................................................................................. 9
1.2.2 USE ................................................................................................................................................................. 11
1.2.3 FIRE HAZARD .................................................................................................................................................. 12
1.2.4 MAINTENANCE ............................................................................................................................................... 12
1.3 GENERAL SAFETY INFORMATION ........................................................................................................................... 13
1.3.1 CARBON MONOXIDE ...................................................................................................................................... 13
1.3.2 GAS ODOR ...................................................................................................................................................... 13
2. SPECIFICATIONS ........................................................................................................................ 14
2.1 TECHNICAL FEATURES ............................................................................................................................................ 14
2.2 RATING PLATE ........................................................................................................................................................ 15
2.3 FIREPLACE DIMENSIONS ...................................................................................................................................... 1
2.3.1 LOO / RGR-25 (INSERT) .................................................................................................................................. 1
2.3.2 MISTRAL / RGP-25 (PENINSULA) .................................................................................................................... 1
2.3.3 AUSTER / RGCG-25 (LEFT CORNER) ................................................................................................................ 18
2.3.4 MOUSSON / RGCD-25 (RIGHT CORNER) ........................................................................................................ 18
2.3.5 SIROCCO / RGB-25 (PANORAMIC) .................................................................................................................. 19
2.3.6 PAMPERO RGC-25 (CENTRAL ......................................................................................................................... 19
2.3. SUROIT / RGV-25 (SEE THRU) ......................................................................................................................... 20
3. GAS FIREPLACE INSTALLATION ............................................................................................ 20
3.1 INSERT INSTALLATION OF THE GAS FIREPLACE ...................................................................................................... 21
3.1.1 DRAWINGS OF MINIMUM CLEARANCES FOR INSTALLATION ........................................................................ 21
3.1.1.1 LOO / RGR-25 (INSERT) WITH BACK EXIT .................................................................................................. 21
3.1.1.2 LOO / RGR-25 (INSERT) WITH SIDE EXIT ................................................................................................... 22
3.1.1.3 LOO / RGR-25 (INSERT) WITH TOP EXIT .................................................................................................... 22
3.1.1.4 LOO / RGR-25 (INSERT) CORNER INSTALATION WITH TOP EXIT ............................................................... 23
3.1.1.5 MISTRAL / RGP-25 (PENINSULA) WITH BACK EXIT .................................................................................... 23
3.1.1.6 MISTRAL/ RGP-25 (PENINSULA) WITH TOP EXIT....................................................................................... 24
3.1.1. AUSTER / RGCG-25 (LEFT CORNER) WITH BACK EXIT ............................................................................... 24
3.1.1.8 AUSTER / RGCG-25 (LEFT CORNER) WITH SIDE EXIT ................................................................................. 25
3.1.1.9 AUSTER / RGCG-25 (LEFT CORNER) WITH TOP EXIT ................................................................................. 25
3.1.1.10 MOUSSON / RGCD-25 (RIGHT CORNER) WITH BACK EXIT ...................................................................... 26
3.1.1.11 MOUSSON / RGCD-25 (RIGHT CORNER) WITH SIDE EXIT ....................................................................... 26
3.1.1.12 MOUSSON / RGCD-25 (RIGHT CORNER) WITH TOP EXIT ........................................................................ 2
3.1.1.13 SIROCCO / RGB-25 (PANORAMIC) WITH BACK EXIT ............................................................................... 2
3.1.1.14 SIROCCO / RGB-25 (PANORAMIC) WITH TOP EXIT ................................................................................. 28
3.1.1.15 PAMPERO / RGC-25 (PAMPERO) WITH TOP EXIT ................................................................................... 28
3.1.1.16 SUROIT / RGV-25 (SEE THROUGH) WITH SIDE EXIT ................................................................................ 29
3.1.1.1 SUROIT / RGV-25 (SEE THROUGH) WITH TOP EXIT ................................................................................. 29
3.1.2 CLEARANCE FROM COMBUSTIBLE MATERIALS .............................................................................................. 30
3.1.3 TOP CLEARANCE ............................................................................................................................................. 31

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3.1.4 FACING MATERIALS ........................................................................................................................................ 31
3.1.5 SHELF SIZE ...................................................................................................................................................... 32
3.2 VENT INSTALLATION .............................................................................................................................................. 32
3.2.1 INSTALLATION PRECAUTIONS ........................................................................................................................ 32
3.2.2 LOCATION OF WALL VENT OUTLETS .............................................................................................................. 33
3.2.3 VENT CONFIGURATION .................................................................................................................................. 34
3.2.3.1 LEGEND ..................................................................................................................................................... 34
3.2.3.2 CONDITIONS THAT MUST ALWAYS BE MET .............................................................................................. 34
3.2.3.3 ELBOW EQUIVALENT FOR HORIZONTAL VENT LENGTH ........................................................................... 34
3.2.3.4 VENT SECTION LENGTHS ........................................................................................................................... 35
3.2.3.5 WALL VENT INSTALLATION ....................................................................................................................... 36
3.2.3.6 WALL OUTLET CONFIGURATION EXAMPLE .............................................................................................. 3
3.2.3. ROOF EXHAUST CONFIGURATION EXAMPLE ............................................................................................ 3
3.2.3.8 ROOF VENT INSTALLATION ....................................................................................................................... 38
3.2.4 ASSEMBLY AND FASTENING OF VENT SECTIONS ........................................................................................... 39
3.2.4.1 FLEXIBLE VENT SECTION ASSEMBLY ......................................................................................................... 39
3.2.4.2 HARD VENT SECTION ASSEMBLY .............................................................................................................. 39
3.3 INSULATING SLEEVE INSTALLATION ....................................................................................................................... 40
3.4 FAN INSTALLATION ................................................................................................................................................ 40
3.5 DECORATIVE PANEL INSTALLATION ....................................................................................................................... 41
3.5.1 SMALL PLATE INSTALLATION ......................................................................................................................... 41
3.5.2 LARGE PLATE INSTALLATION .......................................................................................................................... 41
3.6 BURNER REMOVAL ................................................................................................................................................ 42
3. BURNER INSTALLATION ......................................................................................................................................... 42
3.8 BURNER SURROUND INSTALLATION ...................................................................................................................... 43
3.8.1 IMITATION LOG INSTALLATION ...................................................................................................................... 43
3.8.2 PLATFORM INSTALLATION ............................................................................................................................. 43
3.9 SAFETY SCREEN INSTALLATION .............................................................................................................................. 44
4. FIREPLACE SETTINGS ............................................................................................................... 44
4.1 MAIN BURNER ........................................................................................................................................................ 44
4.2 PROFLAMME 2 REMOTE CONTROL........................................................................................................................ 45
4.2.1 REMOTE CONTROL AND FIREPLACE SYNCHRONIZATION .............................................................................. 46
4.2.2 REMOTE CONTROL SETTING .......................................................................................................................... 4
5. FIREPLACE CONVERSION ........................................................................................................ 50
5.1 CHANGING THE SMARTCASE® ......................................................................................................................................... 50
6. GAS INSTALLATION AND ADJUSTMENT .............................................................................. 50
6.1 CHECKING GAS TYPE .............................................................................................................................................. 50
6.2 INSTALLATION EQUIPMENT REQUIRED FOR GAS LINES ........................................................................................ 51

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6.3 INSTALLATION CODE .............................................................................................................................................. 52
6.4 GAS PRESSURE ....................................................................................................................................................... 52
6.5 PROCEDURE FOR CHECKING GAS PRESSURE FROM THE FIREPLACE VALVE .......................................................... 53
6.6 CHECKING GAS LINES FOR TIGHTNESS ................................................................................................................... 53
6. OPEN OR CLOSE MANUAL VALVE .......................................................................................................................... 54
7. ELECTRICAL INSTALLATION .................................................................................................. 54
.1 WIRING .................................................................................................................................................................. 54
.2 ELECTRICAL BOX ..................................................................................................................................................... 55
.3 ELECTRICAL DIAGRAM OF THE SMARTCASE® .................................................................................................................. 56
.4 THERMODISC BOX INSTALLATION ......................................................................................................................... 5
8. USE................................................................................................................................................. 58
8.1 FIRST USE OF THE FIREPLACE ................................................................................................................................. 58
8.1.1 ODOR ............................................................................................................................................................. 58
8.1.2 IGNITION ........................................................................................................................................................ 58
8.1.3 PILOT FLAME .................................................................................................................................................. 59
8.1.4 EXTINCTION .................................................................................................................................................... 60
8.2 NOISES RESULTING FROM THE USE OF THE FIREPLACE ......................................................................................... 60
8.3 HANDLING THE DOOR ............................................................................................................................................ 60
8.3.1 REMOVING THE DOOR ................................................................................................................................... 60
8.3.2 DOOR INSTALLATION ..................................................................................................................................... 61
8.4 INSTALLATION AND REMOVAL OF SIDE AND BACK WINDOW FRAME .................................................................. 62
8.4.1 INSTALLATION AND REMOVAL OF SIDE WINDOW FRAMES .......................................................................... 62
8.4.2 INSTALLATION AND REMOVAL OF BACK WINDOW FRAME........................................................................... 63
8.5 THERMAL INSULATION PANEL INSTALLATION ....................................................................................................... 63
8.5.1 SIDE THERMAL INSULATION PANEL INSTALLATION ....................................................................................... 64
8.5.2 8.5.2 BACK THERMAL INSULATION PANEL INSTALLATION ............................................................................ 65
8.6 PLACEMENT OF EMBER GLASS ON THE BURNER ................................................................................................... 65
9. MAINTENANCE ........................................................................................................................... 65
9.1 PRECAUTION .......................................................................................................................................................... 65
9.2 VENTILATION SYSTEM ............................................................................................................................................ 66
9.3 CLEANING THE GLASS ............................................................................................................................................ 66
9.4 CLEANING THE BURNER AND COMBUSTION CHAMBER ........................................................................................ 66

7
9.5 CLEANING THE PILOT AND THERMOCOUPLE ......................................................................................................... 6
9.6 BATTERY REPLACEMENT IN THE SMARTCASE® ............................................................................................................... 6
10. TROU LESHOOTING ............................................................................................................. 68
11. WARRANTY ............................................................................................................................. 69

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SAFETY
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.
THIS APPLIANCE MUST BE INSTALLED BY A CERTIFIED QUALIFIED TECHNICIAN IN
ACCORDANCE WITH THE INSTRUCTIONS CONTAINED IN THE OWNER’S MANUAL PROVIDED
BY THE MANUFACTURER AND IN COMPLIANCE WITH THE APPLICABLE LOCAL AND
NATIONAL INSTALLATION STANDARDS ALSO WITH THE EFFECT BUILDING CODE.
1.1 WARNING
IT IS STRICTLY FORBIDDEN TO MODIFY THIS UNIT
- Do not store or use gasoline or other flammable
vapors or liquids in the vicinity of this or any other
appliance.
WHAT TO DO IF YOU SMELL GAS
• Do not turn on any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• From an external phone, call your gas supplier
immediately and follow their instructions to the
letter.
• If your gas supplier is not available, contact the fire
department.
• Installation and maintenance must be performed
by a qualified installer or by the gas supplier.
WARNING:
If these instructions are not followed
exactly, a fire or explosion may result
causing property damage, personal injury or
even death.
• This unit can be installed in a prefabricated
home that is already installed if local
regulations allow it.
• This appliance must only be used with the
type of gas indicated on the rating plate. This
appliance is not convertible for use with other
gases unless a conversion kit is used.
This equipment has been certified by ITS.
To:
ANSI Z21.50-2012• CSA 2.22-2012
Vented Gas Fireplace Heaters

9
• This document contains important instructions for the installation, use and maintenance of the appliance.
• You must read, understand and follow these instructions and details to ensure safe installation and use.
• You must refer to a qualified person for the installation, use and maintenance of the appliance.
1.2 SAFETY INSTRUCTIONS
• Make sure you follow the instructions in this manual to avoid any risk of fire, explosion, damage, injury or
death.
• This guide will tell you how to use your fireplace properly and safely. Keep it for future reference. This unit is
approved for installation in living rooms, bedrooms and bathrooms. Failure to comply with the requirements that
follow could pose a hazard.
1.2.1 INSTALLATION
• CAUTION: Failure to follow these instructions voids the warranty.
• Installation must comply with local codes. If there are none, follow the National Fuel Gas Code ANSI Z223.1
(latest edition) for the U.S. and the CAN / CSA B149 installation codes in Canada. Do not install directly on
carpeting or on a combustible material other than wood. If you are installing the fireplace on a flooring not adapted
for this kind of appliance, you must install it on a piece of sheet metal, a wood floor or an hearth as wide and as
deep as the appliance
• Your fireplace is designed to be used in zero clearance installations. Depending on your configuration, insulator
box are provided on the fireplace. Combustible materials can be placed against the clearance post located on top
of the appliance. Follow the installation instructions carefully to avoid any risk of fire.
• Do not connect this fireplace’s vent with another vent appliance.
• Install and use this appliance carefully. Follow all local codes; if there are none, refer to the latest National Fuel
Gas Code ANSIZ223.1/NFPA 54 in the U.S. and the National Gas and Propane Installation Code CAN / CGA
B149 1 in Canada.
INSTALLER: LEAVE THIS MANUAL WITH
THE
EQUIPMENT
DO NOT DISCARD
WARNING
Improper installation, adjustment, alteration, repair or maintenance can cause material damage or injury.
Make sure to read and understand this manual. For assistance or additional information, consult an installer,
a licensed technician or your gas supplier.
BURNING HOT!
Do not touch the fireplace when it is used! Serious injuries could
occur and clothes could catch fire!
Keep children away!

10
• This appliance can be installed in any room of the house, provided that all local codes and installation instructions
are followed.
• The fireplace must be properly connected to a venting system. It is very important to correctly install the vent
pipe to ensure the appliance is functioning properly. You must strictly follow the instructions on the vent pipe,
whether vertical or horizontal. (See 3.2)
• The installation must be performed by a qualified installer or by trained professionals supervised by a technician,
the service agency or the gas supplier.
• This unit can be installed as an original equipment in a prefabricated home (USA only). It must be installed
according to the manufacturer's instructions and in accordance with the Manufactured Home Construction and
Safety Standard, Title 24 CFR, Part 3280.
• Check building codes prior to installation.
• The installation must comply with local, regional, provincial and national codes and regulations.
• Consult local building and fire department authorities or officials who have jurisdiction over restrictions, post-
installation inspection and permit issuing.
• Install the appliance on a metal or wood hard surface that is as wide and as deep as the fireplace.
• Install the alcove in accordance with the guide’s clearance specifications.
• Install the fireplace in accordance with the guide’s clearance specifications.
• Make sure to leave a 3 in. space between combustible materials and the first 8 ft. of the vent pipe (except if
protected by a firestop). After the first 8 ft. of the vent pipe, keep a 1 in. space between the vent and combustible
materials.
• Do not connect this gas appliance to a flue used for another fuel-fired appliance.
• Drain the gas from this unit directly to the outside.
• Use a standalone vent system for this appliance.
• Make sure to always leave the required clearances around the vent system and firestop.
• Install the ceiling firestop as specified in this manual.
• Overlap vent sections at least 1 ½ in. (3.8 cm).
• Vent sections can come off if they are not properly connected. Each vent sections should be sealed and screwed
on.
• Check that all vent and gas pipe connections are tightly sealed.
• Use only the accessories provided by the manufacturer inside the fireplace’s combustion chamber.
• Facing or trim materials must never extend above the removable glass door.
• Trim materials must not interfere with the operation of the service access or maintenance doors.
WARNING
Do not install any damaged or incomplete component, or any replacement component that was not
approved by the manufacturer.

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• This appliance must be used ONLY with the type of gas indicated on the rating plate. Do not use this unit with
other gases unless if has been converted by a qualified technician.
• To ensure optimal performance, it is recommended to use a propane/LPG tank with a capacity of at least 100
gallons (379 L).
• When installed with electric accessories, all J. A. ROBY fireplaces must be grounded in compliance with local
codes, where applicable. If no such codes exist, consult the National Electric Code (ANSI/NFPA70) or the
Canadian Electrical Code (CSA C22.1).
1.2.2 USE
• Closely supervise children who are in the same room as the appliance. Small children are more at risk of
accidental burns. For maximum safety, add a physical barrier designed specifically for children. This type of
equipment is highly recommended if children are often near the appliance.
• Explain the risks related to the fireplace’s high temperature to both children and adults.
• Do not use the appliance without a protection mechanism in the presence of small children.
• Keep the appliance dry (mold and rust can cause odors and water could damage the controls).
• Make sure the air inlets and the service access door are clear and uncluttered.
• If any part of the fireplace is exposed to or immersed in water, refrain from using the appliance and contact a
qualified technician as soon as possible to have the damaged elements repaired or replaced
• If a log, a brick panel or any other accessory is damaged, do not use the fireplace until a qualified technician
has replaced it.
• This direct-vented gas fireplace is balanced and sealed. About 10 to 20 minutes of operation are required for
the flame to stabilize.
• Do not use any accessory that has not been recommended by J. A. ROBY.
• Do not add a fan, heat exchanger, or any other accessory that has not been approved for use with this
fireplace.
• When the fireplace is not in use, it is recommended to place the control valve in the off position (CLOSE) .
• Inspect the unit and its components to detect any damage; damaged parts may interfere with proper
operation.
This fireplace reaches high temperatures. To avoid burns and clothing catching fire, refrain from touching hot
surfaces. The fireplace will remain hot sometime after it is turned off. Never touch surfaces before they have
cooled down.
• Supervise small children closely and make sure they do not touch or operate the gas fireplace. This fireplace
is designed for space heating; never use it for cooking or burning anything.
• This fireplace is designed to be used with the type of gas indicated on the rating plate; never use solid fuel
(wood, coal, paper, cardboard, or other).
• Do not use this appliance if any part has been immersed in water or any other liquid. Call a qualified service
technician immediately to have the appliance inspected and to replace any part of the control system and any
gas control mechanism that has been immersed.
WARNING:
• Do not use the fireplace if a glass door is missing, cracked or broken.
WARNING:
For optimal combustion, the mandatory amount of glass (2 cups) on the burner is necessary

12
1.2.3 FIRE HAZARD
• Facing materials must be properly installed to prevent the risk of fire.
• Make sure that no debris are blocking the cap as a restricted air flow affects gas combustion.
• Close the manual shutoff valve before installing the devices to test valve pressure. These tests must be
performed by a qualified technician.
• Do not store or use gasoline or any other flammable vapors or liquids in the vicinity of the unit.
• High gas intake pressure at valve may cause overheating.
• Check minimum gas pressure intake when other household gas appliances are operating. These verifications
must be performed by a qualified technician.
• Gas accumulation may ignite when purging the line.
• Purge must be performed by a qualified technician.
• When purging gas lines, make sure there are no ignition sources such as sparks or open flames in the same
room as the fireplace.
• The adjustment of the valve is set at the factory. Do not modify.
• Do not connect 110 V wires to the fireplace’s valve.
• Never let any fuel or other volatile liquids (gasoline or alcohol) near your fireplace when it is operating.
• Do not obstruct fuel or air inlets in any way.
• Improper wiring will override the safety interlock system, which could cause an explosion.
• If you smell gas, carry out the steps indicated in paragraph 1.1 immediately.
• This unit is equipped with injectors sized specifically for use with natural gas (or propane gas). Do not attempt
to change the injectors in any way; this will cause abnormal operation of the unit and may cause a fire.
1.2.4 MAINTENANCE
• You should have a qualified technician inspect this fireplace every year. Make a habit of having your gas
fireplaces inspected once a year.
• If the glass door have to be replaced, we suggest to call a qualified technician to do it.
• Turn the fireplace off and let it cool before servicing or repairing it. Installation or repair of the fireplace must be
performed by a qualified technician only. Have the burner inspected every year.
• Always make sure the unit is working properly after every maintenance operation.
• Always keep the control boxes and burner clean. Turn off the gas supply before cleaning the fireplace.
• This unit is equipped to run on natural or propane gas. Conversion must be made by a qualified technician.

13
• Have the exhaust system and the fireplace inspected by a qualified technician every year before the heating
season begins
. • Use a gentle cleaner on the windows. Do not use abrasive products; abrasive products damage glass will
damage the surface of the glass.
J. A. ROBY assumes no liability and makes no warranties if some of this eventuality became.
• A bad installation.
• Used with a damaged component.
• A vent system installation that does not met J. A. ROBY’s instructions;
• The crushed glass was not placed properly on the burner
• Used of any component not approved by J. A. ROBY.
1.3 GENERAL SAFETY INFORMATION
1.3.1 CARBON MONOXIDE
• An installation that does not comply with the recommendations described in this manual can lead to carbon
monoxide emissions. As a safety measure, we strongly recommend for a carbon monoxide detector to be
installed near the unit.
Signs of a carbon monoxide poisoning (headaches, dizziness and nausea) are similar to those of
influenza. If you have these symptoms, your fireplace may not have been installed correctly. Turn off
the gas fireplace and go outside immediately for some fresh air! Have the fireplace inspected by a
qualified technician.
1.3.2 GAS ODOR
• Propane gas/LPG and natural gas are odorless. An odorant (usually sulfur) is added to each one of these gases
which makes them smell similar to rotten eggs. This will help you easily detect any eventual leak. However, the
odor added to these gases can fade. Gas may be leaking without releasing any smell. We therefore strongly
recommend that a gas detector be installed near the unit.
THE INSTALLER MUST READ THIS MANUAL CAREFULLY BEFORE INSTALLING OR
USING THIS APPLIANCE. PLEASE REFER TO LOCAL CODES, WHERE APPLICABLE.
WARNING:
It is important to handle all appliance components (doors, SmartCase®, burner, etc.) with care during maintenance.

14
2. SPECIFICATIONS
2.1 TECHNICAL FEATURES
This fireplace is intended for use with the type of gas specified on the rating plate.
•These fireplaces are approved for installations without changes at altitudes up to 2,000 feet (609
meters) in the U.S. and 1,370 meters (4,500 feet) in Canada.
•If your system is installed at an altitude higher than 4,500 feet above sea level, please contact your
local authorities having jurisdiction over gas product installation to determine the specific
adjustments necessary at this higher altitude.
•Fireplaces at 31,000 BTU/h or less are equipped with tempered glass. Tempered glass goes
through a quenching process (rapid cooling) that treats it to improve its mechanical properties; it is
more resistant than regular glass.
•Fireplaces at 32,000 BTU/h are equipped with a glass-ceramic surface. Glass-ceramic is made of
microcrystals dispersed in a glassy phase. This particular structure gives this material higher thermal
shock resistance than tempered glass.

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2.2 RATING PLATE
Certified as:
Direct vent gas fireplace
CSA 2.22-2012
ANSI Z21.50-2012
LOCATION : Quebec, Qc, Canada
Models :
RGP 25 Mistral, RGB 25 Sirocco, RGCG 25 Auster,
RGV 25 Suroit, RGC 25 Pampero, RGR 25 Loo,
RGCD 25 Mousson
SERIAL NO. :
GAS Supply pressure Normal
BTU/h
Burner orifice
size Manifold
Pressure
Minimum
Normal Burner
Natural 3.5” WC. 7” WC. 21,000 0.0905”(2.29mm)
3.5 WC.
Natural 3.5” WC. 7” WC. 23,000 #42 3.5 WC.
Natural 3.5” WC. 7” WC. 25,000 #41 3.5 W.C.
LPG GAS 8”WC. 11” WC. 21,000 #54 10 W.C.
LPG GAS 8”WC. 11” WC. 27,000 #53 10 W.C.
LPG GAS 8”WC. 11” WC. 32,000 #1/16 10 W.C.
ALTITUDE 0-610 M / 0-4500 Ft
MINIMUM CLEARANCES TO COMBUSTIBLE MATERIAL
BACK TOP SIDES BOTTOM
0”/ 0 cm **
17”/43.18cm **
1”/ 2.54 cm **
0”/ 0 cm **
Mantle
: **
From the opening
: **
See installation instructions for details
Vented gas Fireplace- Do not Use with Solid fuel
Electrical requirement for optional fan (115 Volts, 60 Hz, 0.20 Amps) normal power consumption is 23 watts.
For Use with glass door certified with this appliance only. This appliance must be properly connected to a venting
system in accordance with the manufacturer’s installation instructions. WARNING: Failure to position the part in
accordance with these diagrams or failure to use only parts specifically approved with this appliance may result
in property damage or personal injury. Keep burner and control compartment clean. See installation and operating
instructions accompanying appliance. This appliance must be installed in accordance with local code, if any; if
none, follow the current ANSI Z223.1, or CSA B149, Installation codes.
CAUTION: Hot while in operation. Do not touch the
appliance. Severe burns may result. Keep children,
clothing and furniture away.
Do not use with solid fuel
For use with glass door certified with this appliance only
Not for use in Mobile Home

16
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a fire or explosion may result
causing properly damage, personal injury or loss of life.
A.
This appliance is equipped with an
ignition device which automatically lights
the pilot. Do not try to light the pilot by
hand.
B. BEFORE OPERATING smell all around
the appliance gas area. Be sure to smell
next to the floor because some gas is
heavier than air and will settle on the
floor.
WHAT TO DO IF YOU SMELL GAS
•Do not try to light any appliance.
•Do not touch any electric switch; do
not use any phone in your building.
•Immediately call your gas supplier
from a neighbor’s phone. Follow
the gas supplier’s instructions.
•If you cannot reach your gas supplier, call
the fire department.
C. Use only your hand to turn the gas control knob.
Never use tools. If the knob will not push in or turn
by hand, do not try to repair it, call a qualified
service technician. Force or attempted repair
may result in a fire or explosion.
D. Do not use this appliance if any part has been
under water. Immediately call a qualified service
technician to inspect the appliance and to replace
any part of the control system and any gas control
which has been under water.
LIGHTING INSTRUCTIONS
1. STOP! Read the safety information
above on this label.
2. Press the power button to the “OFF”
position or set the thermostat to the
lowest setting on the transmitter.
3. Turn off all electric power to the
appliance.
4. This appliance is equipped with an
ignition device which automatically
lights the pilot. Do not try to light the
pilot by hand.
5. Turn off all electric power to the
appliance.
6. Close the main gas valve.
(Perpendicular to pipe, 1/4 of turn)
7. Wait five (5) minutes to clear out any gas. If
you then smell gas, STOP!
Follow “B” in the safety information above
on this label. If you do not smell gas, go to next
step.
8. Open the main gas valve. (Parallel to pipe, 1/4
of turn)
9. Turn on all electric power to the appliance.
10. Close control access panel
11. Press the power button to the “ON” position or
set the thermostat to desired setting on the
transmitter
12. If the appliance will not operate, follow the
instructions “To Turn off Gas to Appliance” and
call your service technician or gas supplier.
TO TURN OFF GAS TO APPLIANCE
1. Set the thermostat to lowest setting.
2. Turn off all electric power to the
appliance if service is to be performed.
3. Open control access panel
4. Put the battery holder switch to the
“OFF” position.
5. Close the main gas valve.
(Perpendicular to pipe, 1/4 of turn)
6. Close control access panel

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2.3 FIREPLACE DIMENSIONS
2.3.1 LOO / RGR-25 (INSERT)
2.3.2 MISTRAL / RGP-25 (PENINSULA)

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2.3.3 AUSTER / RGCG-25 (LEFT CORNER)
2.3.4 MOUSSON / RGCD-25 (RIGHT CORNER)

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2.3.5 SIROCCO / RGB-25 (PANORAMIC)
2.3.6 PAMPERO RGC-25 (CENTRAL

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2.3.7 SUROIT / RGV-25 (SEE THRU)
3. GAS FIREPLACE INSTALLATION
Before starting the installation of the fireplace, make sure to read and understand section 1.2.1 describing the
safety precautions to take when installing this appliance.
This device is designed to operate with a remote control or a wall switch.
When planning the fireplace installation you must determine:
•Where the appliance will be installed.
•The ventilation system configuration you will use. Make sure to check that it complies with the formulas
listed in section 3.2.3 VENT INSTALLATION.
•The configuration of the gas supply pipe.
•The configuration of the electrical wiring.
•The configuration of the recessed installation.
•The finishing details.
•The list of tools and installation equipment required.
•Thoroughly inspect the unit and its components.
•Report any damaged component to the merchant.