Jenn-Air DW961 User manual

Dishw er
For Future Assistance ............. 1
Safety Instructions ............... 1
Check Before Washing............ 2
HotWater
Rinse Aid
Detergents
Loading ........................ 3
Cycles At
A Glance ..................... 4
Additional Information ........... 5
Display Window
Adding A Forgotten Item
Cleaning
Storing
What Can& Cannot
Be Washed .................... 6
Common Questions
& Answers .................. 7-9
Notes ......................... 10
Warranty ............... Back Page

t
]For FutureAssistance
Thank you for selecting a new Jenn-Air dishwasher! In addition, keep your sales slip or cancelled check should
We appreciate your purchase decision and feel confident any warranty service be required. Proof of original date of
you will be happy with this appliance for years to come. purchase is needed. For additional questions, please con-
For best results, we suggest reading this material to help tact us:
you properly operate and maintain the appliance. Jenn-Air
Should you ever need our future assistance with your dish- 403 WestFourth Street North
washer, a complete model and serial number recorded in Newton, Iowa 50208
the spaces below will be extremely helpful. These numbers
can be found in the upper left comer of the tub opening. ,6,WARNING -Check with the installer to make sure
the appliance has been properly grounded toavoid pos-
sible electrical shock. Be sure you read the Important
Model Number Personal Safety Instructions before you start touse this
dishwasher.
Serial Number In our continuing effort to improve the qualityof our
dishwashers, it may he necessary to make changes to
the appearance without revising this guide.
Important Safety Instructions
Products with a @label have been listed with Underwriter's 8. Be careful not to touch the heating element on the bot-
Laboratories, Inc. - those with a CSA tag have been listed tom of the tub during or at the completion of a cycle.
with Canadian Standards Association. Nevertheless, as It may be hot.
with any other equipment using electricity and moving 9. Use only detergents and rinse additives designed for an
parts, there is a potential hazard, automatic dishwasher. Never use soap, laundry deter-
1_ WARNING - When using your dishwasher, follow gent, or hand washing detergent in your dishwasher.
basic precautions, including the following: Keep these products out of reach of children.
10. Do not sit, stand on or abuse the door or dish racks of
1.Read all instructions before using the dishwasher. the dishwasher.
2. Use the dishwasher only for its intended function. 11. Under certain conditions, hydrogen gas may be pro-
3. Disconnect electrical power to dishwasher before duced in a hot water system that has not been used for
attempting to service, two weeks or more. Hydrogen gas is explosive, If the
hot water system has not been used for such a period,
4. To avoid electrical shock hazard, the sides and back turn on all hot water faucets and let the water flow
must be enclosed and the front panels must be attached from each for several minutes. This will release any
before electrical power is applied to the dishwasher. accumulated hydrogen gas. As the gas is flammable,
Refer to the installation instructions for proper ground- do not smoke or use an open flame during this process.
ing procedures. 12. Do not wash plastic items unless marked "dishwasher
5. Connect to a properly rated, protected and sized power safe" or the equivalent. For plastic items not so
supply circuit to avoid electrical overload, marked, check the manufacturer's recommendations.
6. Children should never be permitted to operate, or play 13. Do not tamper with controls.
in, with, or around this dishwasher. 14. Always remove the door to the washing compartment
7. To reduce the risk of injury when loading items to be when removing an old dishwasher from service or dis-
washed, sharp or pointed items should be located with carding it.
the handles up. Also, load sharp items so they are not
likely to damage the door seal.
SaveThese Instructions

CheckBefore Washing
HotW ate r Aliquid rinseaiddispenser automati- .
cally releases a measured amount of
For best results, hot water is necessary, additive into the final rinse portion of
The incoming water temperature each cycle.
should be 120-140°E To check the
water temperature, turn on the hot To fill the dispenser, turn the cap coun-
water faucet nearest thedishwasher terclockwise to open. Pour the rinse aid _'*'
and let it run into a glass in the sink. into thereservoir. Replace thecap and he
Place a candy thermometer in the glass sure itis securely in place before closing ¢ Use Hot Water to dissolve
and check the temperature once it has the dishwasher door. Check the reservoir and activate detergent, dis-
stopped rising. If the temperature is monthly, solve greasy food soils and
below 120°F, have a qualified person improve drying.
raise the water heater setting. O e t e rge n t
Additionally: Use a detergent designed specifically ¢ Use aRinse Aidregularly
,If the outside temperature is unusu- for use in an automatic dishwasher, to improve drying results
ally low, or if your water travels a Other types (laundry, hand soap, etc,) and reduce spotting and
long distance from the water heater will cause oversudsing. For best results filming.
to the dishwasher, you may need to be sure to use fresh detergent and store
increase your home's water heater it in a cool, dryplace (not under the • Use theProper Detergent
setting and/or selectwater heating sink). Amountfor bestsoil
removal, good drying
options on yourdishwasher. The amount of detergent to use results and prevention of
e_ Ifyou have not recendyused hot depends on thewater hardness(mea- filming,etching and spot-
water, the water in the pipeswill be sured in grainsper gallon-gpg) and the ting.
cold.Run water at the sink until the amountof soilon the dishes.
water is hot.Then start the dish- Abasic guideline is: • Load Properlytoensure
washer. 1.) Use 1 teaspoon of detergent per soiled surfaces get adequate
¢ If you've recently done laundry or grain of water hardness,wash action. (See page 3).
2.) Aminimum of 3 teaspoons is need-
used hotwater for showers, your
water heater may need time to edin soflwater.* • Select the Proper Cycle
recover before operating the dish- 3.) For concentrated detergents, de- & Options based on the
washer, crease the amount by half. amount of food soil, water
If the water hardness is 15 grains or conditions and expected
R i n s e A i d harder, it will be virtually impossible to drying results. (See pages
Rinse aids come in solid or liquid form. get good results with any dishwasher. 4-5).
When using a solid rinse aid, fasten it to The only solution is a mechanical
the back right comer of the lower rack. water softener to improve water quail-
Replace the rinse aid when the contain- ty and detergent effectiveness.
er is empty.
CYCLESSOFT WATER MEDIUMWATER HARD WATER
(0-3 grains)(4-9 grains) (10-12 grains)
Main Cup Pre Wash Main Cup Pre Wash MainCup PreWash
Pots & Pans 3 tsp. 3 tsp. 4-9 tsp. 4-9 tsp. 10-12 tsp. 10-12 tsp.
Normal/Heavy minimumminimum
Light/China 3 tsp. rain. none4-9 tsp. none 10-12 tsp. none
Rinse & Hold [ Use no detergent [ Use no detergent [ Use no detergent I
/II

Loadingthe Dishwasher
Top Rack
This rack is designed to hold
glasses, cups, small plates, bowls,
cookware etc. Bowls fit securely _-_P-/_J'
in the back right half of the top
rack. Small plates or saucers can *°
be loaded in front of bowls, facing * Scrape off bones, large
the center. Long handled utensils food particles & exces-
can be placed on the folding shelf, sive grease/oil.
Do not placeglasses overthe fines
as this interferes withcleaning* Mustard, lemon juice,
and drying results. Instead, rest mayonnaise, vinegar, and
glasses against tines or the side of other acidic foods can
the rack. damage stainless steel and
should be rinsed off as
B o t t o m R aCk soon as possible.
Large items may be placed in any ,Soak or scrub pieces with
convenient location in this rack. stubborn burnt-on foods.
Keep soiled surfaces facing the They need more energy to
center of the rack. clean than the rest of the
The back of this rack will accom- load.
modate a row of large plates or
two rows of smaller plates. Serv- * Starch from rice, potatoes,
ing bowls, pots and pans also fit oatmeal, pasta, etc...
across the back of the rack. requires more cleaning
energy (longer cycle or
more detergent).
Smallplates, saucers or shallow • Load items so they are
bowls may be loaded in the elevat- separated and facing cen-
ed area behind the wash tower to ter.
maximize loading space.
Folding tines located on the right • Wedge, lightweight flat
side provide loading flexibility for items next to the silver-
large, bulky-shaped pieces, ware basket or along the
sides and back of the
racks.
• Load items sothey do not
rest over the wash tower
or extend beyond the
racks.
Removable
Utensil Basket t
Load utensils with some handles
up and some down to prevent nest-
ing. Place sharp or pointed items
with the handles up.

Cycles/Options At A Glance
Your Jenn-Air dishwasher features various cycles to adjust to OPTIONS
your specific load conditions. (Features may vary slightly
depending on your model.) To start a cycle, simply close the
door until it latches and press the desired cycle pad. DELAY can delay or interrupt any wash cycle from 1 hour
CYCLES to 9 hours.
To set up a delay, first select the appropriate cycle and
options for the load. Then, quickly press and hold the
Delay pad until the desired amount of delay time appears
in the display. The clock will count down and the cycle will
automatically start as soon as the delay time expires.
_,V:;¢_,¢¢_;_ If you wish to cancel the delay start simply press the Delay
_._:¢_:_,,;__'_o4_:;_,;,_:111_ pad again. The indicator light will go out and the cycle will
_._r,,::_¢:___, ,_,_,_ start immediately.
POTS & PANSPreWash
provides alonger cycle for 3 Rinses 10.5 A NOTE - If delay is chosen without first selecting a
cycle and options, the dishwasher will select the last wash
items with heavy or baked- Main Wash Gal,cycle used in the delay mode.
on food soils. 2 Rinses
Dry This pad can also be pressed to temporarily interrupt a
cycle. The cycle will resume from the point of interruption
NORMAL PreWash when the delay time runs out or when the Delay pad is
is designed for loads 2Rinses 9 pressed again.
containing normally Main Wash Gal. ACCU TEMPchecks the mainwash and final rinse water
soiled dishes. 2Rinses temperatures and will extend the heating and water circu-
Dry lation until proper water temperature is reached. Heating
LIGHT2Rinses Delay will light in the window when selected.Press the pad
is designed for lightly Main Wash 7.5 again to cancel the option. See Hot Water Section on page 2.
soiled loads and china 2 Rinses Gal. SANI HEAT turns the heating element on during all wash
and rinse portions of the cycle. It checks the main wash and
and crystal items. Dry final rinse water temperatures and will extend the heating
QUICK Wash and water circulation until proper water temperature is
washes dusty or very lightly i2 Rinses 4.5 reached. The Sani Heat light will glow when the option is
soiled items you plan to OFF Gal. selected. Press the pad again to cancel the option. (This
option does not sanitize the dishes.)
store or reuse immediately. HEAT DRY improves drying results by turning the heat-
Toweldrying is necessary, ing element on during fan dry. A small indicator light will
RINSE & HOLD Rinse glow when it is selected. Cancelling Heat Dry turns the
rinses dishes being held for OFF 1.5 heating element off during the fan dry portion of the cycle.
afull load to reduce potential Gal. Towel drying of some items may be necessary.
food odor in the dishwasher.Yourdishwasherfeaturesanoption recallwhich mem-
orizes the optionsselectedwitha cycle. For example, if
ACCU TEMP, SANI HEAT or HEAT DRYis selected
witha cycle, it will be automatically recalled the next
time that cycle is selected.
ANOTE - With either dryoption, it is normal tonotice
vapor coming out of the vent area.
DRAIN/OFF. Pressing the pad once willdrain the dish-
washer and then turn it off. Pressing the pad twice will turn
it off without draining.

Additional Information
Display Window Cleaning
Clean the control panel and front panels with a lightly
WASH • dampened cloth. Dry thoroughly. Do not use abrasives or
RINSE •sharp objects on the panel. They can damage it.
DRY •The inside normally takes care of itself. Occasionally
checkthe tub bottom for any large pieces which may have
CLEAN •collected. Periodically clean the edge of the door liner and
HEATINGDELAY •gasket if any food spills are noticed.
' ' To remove any odor, try one of the following:
WASH light glows during allwash portions. Putbaking soda in both cups. Select the normal cycle
andletthe water circulatefor about l0 minutes. Unlatch
RINSE lightglows during all rinse portions, the door andlet it sit overnight. Thenrelatchthe door
DRY light glows during the entire dry period and goes out and letthe cycle finish.
when the cycle is completed. Select the Normal cycle and let the dishwasher fill with
CLEAN glows at the end of the dry cycle and remains lit water. Then open the door and pour 1 cup of chlorine
until the door has been open for 30 seconds continuously, bleach into the bottom of the dishwasher. Latch the door
HEATINGDELAY glows .to indicate that the cycle is and let it complete the cycle.
being extended to heat the water to proper temperature. Try alemonscent detergent and/or rinse aid to help peri-
odically freshen the dishwasher interior.
Run the dishwasher more frequently. Use the Rinse &
Hold cycle (if available) to remove any food soil that
Addinga Forgotten Item may cause an odor.
For best cleaning, the forgotten item should be added early
in the cycle. St Ori n g
1. Unlatch the door and wait until thesound of circulating If your dishwasher will be in storage or an unheated area
water stops, exposed to freezing temperatures:
2. Openthe door and addthe item. Clean the dishwasher as explained above.
3. Close and latch the door. The cycle will continue at the Operate the drain portion twice to ensure most of the
point it was interrupted, water is removed. Most dishwashers begin each cycle
with a drain. For touch control models, press the
Drain/Off pad.
* Disconnect the electrical supply andprop open the door.

What Can & Cannot Be Washed
Remember,it is the user's responsibility to determine if the item should be washed in a dishwasher.
Material Usually Safe Exceptions (not safe) " S_instructious i_
Aluminum Yes Some colored anodized alu- If the item darkens or spots,
minum can fade. remove by scouring with soap-
filled steel wool pads.
, oe eee Ioe e, • •
iCast Iron NoIron will rust. If in doubt, check with the manu-
facturer. Or test wash one piece
daily for several weeks.
China & Yes Antique, metal-trimmed, hand- Load securely to prevent move-
Stoneware painted or over-the-glaze patterns ment. Check with manufacturer.
fade. Gold leaf will discolor.
•ee e•e e• •••e•l• ••l •• ee• ••ee ,e••••* *•*•• •*••e•**** •
Crystal Yes Antique, metal-trimmed or paint-
ed patterns fade.
Non-dishware No Do not wash in dishwasher. It
items such as may damage, discolor or stain the
electronic air dishwasher.
cleaner filters,
furnace filters,
paint brushes,
etc.
• • ••**e e••• ,ee •••• ••ee I••••o• •••••e••••el* ••••••• •o••*ee* , •ee, •ee •••*•ee ••••e••**• •*•••• • ee • •• e, •e• ••••_••_e•••*••1 *•*••• e•***•• •*•*_
Glass Yes Milk Glass may yellow.
Pewter No Pewter tarnishes.
Plastics Yes If it doesn't say DISHWASHER
SAFE, test one piece before dish-
washing an entire set.
ee ••e•• ••••• •••• ••••• *••• •**• •••el• *••••• • ••**•e••*••• e•eeeeoo eeeee*e••*•*•*•e• •*••• •••_ e•e, eeee• •ee, ••••e, •••ee ••••• e_ • ,ee ••_ eee • •e
Stainless Steel Yes Rinse if not washing immediate-
ly. Salty or acidic foods stain if
left on.
• •• ••ee •eee ••e.. e•,
Sterling Silver Yes Don't put in same silverware Rinse if not washing immediate-
and Silver plate basket with stainless steel, ly. Salty or acidic foods stain if
Contact between metals can left on.
damage silver. Don't wash cop-
per utensils in the same load.
Silver may get a brown film.
Non-stick Yes
coatings
ee eee•e•• ••• ••• • ,e eee, •eee. ••e• •_• ••• *e*** •••* ee** •••
Tin No Tin can rust.
Wood No Wood can warp, crack or lose its
finish.

Common Questions & Answers
Dishwasher Won't• Be sure door is latched securely.
Run? ,_ Be sure the water is turned on.
Check that the dial/pad is properly selected for a cycle.
Allow time for select models to drain/pause before filling.
_, Check your home's circuit breaker or fuse box.
oooeeloooolloloJJ_e • QJ • io • op • eeeoo_eJloeo • oeelooo_ •o_ •eo • oo • oQ • Io • oo_ • i_ • oo • oQoel • oo • ooDiotooeoo • e*,.• e• ••l•oe•le••m•• .. • • ••_*• • QJ • m•_
UnusualNoise? _ A water valve hiss during fill is normal.
Water circulation sounds are normal.
A ticking noise is a normal timer sound.
-A thumping sound maybe a wash arm bumping an item that is extending beyond
the racks.
_ Chopping or grinding sounds may be heard during drain as the internal food dis-
poser chops hard items like fruit seeds, nuts etc.
Humming during drain is normal.
o_,A snap noise is the detergent cup lid hitting the door liner when the dishwasher
door is opened at the end of the cycle. This is normal.
Proper installation affects the noise level.
Dishes Don't _- Check the rinse aid dispenser to see if it needs refilling.
Dry? , Select the Drying Heat option.
,_Check incoming water temperature.
_ Load properly. Dishes shouldn't nest together. Avoid overloading.
_ Unload the bottom rack first. Water from dishes in the top rack may be spilling
into the bottom rack.
,_ Plastic and teflon items have a porous surface and tend tohold water. Towel dry-
ing may be required.
_- Glasses, cups, etc., with concave bottoms will hold water.
Unclean Dishes _ Check incoming water temperature.
And Flatware? _ Run hot water at the sink before starting the dishwasher.
_ Select water heat (select models).
_ Check water hardness and adjust detergent amount accordingly.
+ Use fresh detergent stored in a cool dry place.
Select proper cycle for the soil level.
• Load items so they do not block the wash arms or center tower.
Load the utensil basket with some handles up and some down to prevent nesting.
Do not place glasses over tines.
DetergentLeft In Check that the cycle is completed.
Dispenser Cups? Be sure dispenser is not blocked.
Use fresh detergent stored in a coo/, dry place.
Stains Or Marks Aluminum utensils can leave marks when they rub against other things.
On Dishes Or Leave a slight space between items.
Tub? Iron deposits in the water can leave a yellow, brown or orange film on dishes. A
filter may be needed or periodically use RoVer Rust Remover.*
Food soil stains normally require hotter water and more detergent to remove and
prevent.
ConKnuedon nextlmge

Q& A Continued
Dishes Chipped? • Rough handling can causechipping. Load with care. Make sure glassware and
china are secure and can't jarloose. Do not load glasses over tines. Make sure
tall glasses andstemware will clear the topof the tubwhen you push the rackinto
the dishwasher.
Refer to the previouschart on "What Can and CannotBe Washed".
Spots And Film Spotting can be caused by all these things:
On Glasses And ,Extremelyhard water.
Flatware? _Lowinletwater temperature.
Overloading the dishwasher.
Improperloading.
Old ordampdetergent.
Rinse aid dispenserempty.
_,Too littledetergent.
Duetothe varyinglocalwaterconditionsandpersonal preferences, trydifferentbrands
ofdetergenttofind onethatgives the bestresultsfor you.
To remove the spots and film from glassware:
1. Removeall metal utensilsfrom the dishwasher.
2. DO NOT ADD DETERGENT.
3.Select the NORMAL WASH cycle.
4.Startthe dishwasher and allowto run for approximately 20 minutes.The dish-
washer will now be inthe main wash.
5. Then open the door and pour 1/2cup (125ml) of whitevinegar into the bottom
of the dishwasher.
6. Close the door and allowthe dishwasher to complete the cycle. Using avinegar
rinsemore thantwice amonth? Consider ahome water softener.
Cloudy If vinegardoesn'tremove the cloudiness, it is"etching." The filmis permanent.
Glassware? To prevent:
1.Use less detergent if you have softwater.
2. Avoid manuallypre-rinsing the dishes.
3. Lower the temperature of water entering the dishwasher to 120° E
Dishwasher Won't, If hooked up to a food waste disposer, be sure the knock-out is removed from
Drain? the disposer inlet.
, Be sure the drain hose is elevated at least 32"so water cannot siphon back into the
tub.
, Check for food obstruction in the drain or disposer.
, Check drain hose for a kink.
, Check your home's circuit breaker or fuse box.
, Check that the cycle is completed.
Continued on next page

Q & AContinued
Suds InThe Tub?Sudsing detergents are not meant for dishwashers. USE ONLY AUTOMATIC
DISHWASHER DETERGENTS TO AVOID SUDSING.
To remove suds from the tub:
1. Open the dishwasher door and sprinkle 1 cup of salt on top of the suds to help
evaporate them.
2. Close and latch the dishwasher.
3, Turn the dial until a drain is reached or select the drain pad.
4. Repeat if necessary.
Dishwasher _*_Check that the dishwasher is level. (Refer to the Installation Instructions.)
Leaks?, Suds can cause the dishwasher to overflow. Measure the detergent carefully and
use only detergents designed for use in a dishwasher. Less detergent is needed
in soft water. Try another brand if sudsing continues.
, Follow directions closely on how to add a forgotten item.
To avoid rinse aid leaking from the dispenser, be sure the lid is securely attached.
Wipe up any accidental spills.
Odor?_,Dishwashers will have a "new" smell when installed. This will decrease with time.
_ Soiled dishes held too long. Use the Rinse & Hold, if available.
Dishwasher not draining properly.
,_Achemical odor is usually due to chlorine bleach in dishwashing detergents. You
may want to try another brand.
*Brand names are trademarks of the respective manufacturer.
Forfurtherhelp, callJenn-AirCustomerAssistance:1-800-688-1100.

Notes _:_

mmBUENN-AIR Dishwasher Warranty
FULL ONE-YEAR WARRANTY
For ONE (1) YEAR from the date of original retail purchase, any part which failsin normal home use will berepaired or replaced
free of charge.
LIMITED WARRANTY
SecondYear
After the first year fromthe date of original retailpurchase,through the second year, parts which fail in normal home use will be
repaired or replaced free of charge for the part itself, with the owner paying all other costs, including labor, mileage and trans-
portation.
Third ThroughFifth Year
After the second year from the dateoforiginal retail purchase, throughthe fifthyear,all of the following components which fail
in normal home use will be repaired or replaced free of charge for the part itself, with the owner paying allother costs, including
labor, mileage and transportation. These components include:
Anyparts of thecomplete power module assembly forall models, including the center spray nozzle, spray arms, top wash arm
hose, and motor.
Computer Touch Control models only - any microprocessor and touch pad assemblies.
All models against rust, including exterior cabinet and front panels of convertible models, the exterior front panels and accesso-
ry side panels of built-in models, and DURALON coated racks (available on selectedmodels).
FULL TWENTY-YEAR WARRANTY
First Through Twentieth Year
From the date oforiginal retail purchase through the twentieth year, should the tab develop a water leak in normal home use, the
dishwasher itself will be replaced FREE OF CHARGE.
First Through TwentiethYear
Fromthe dateof original retail purchasethroughthe twentiethyear,should the door liner develop a waterleakinnormal home use,
repairor replacement of the door liner will be made FREE OF CHARGE.
PLEASE NOTE: These full warrantiesand the limited warranty apply whenthedishwasheris located in the United Statesor
Canada.Dishwashers located elsewhere arecovered by the limited warranty only,including parts which fail duringthe first year.
CANADIAN RESIDENTS
Thiswarrantycoversonly those dishwashers installed in Canada thathave been listed withCanadian Standards Association unless
the dishwashersare broughtinto Canada due to transfer of residence from the United States to Canada.
TO RECEIVE WARRANTY SERVICE
To locate an authorized service company in your area contact the Jenn-Air dealer from whom your appliance was purchased; or call
Jenn-Air Customer Assistance at the number listed below. Should you not receive satisfactory warranty service, please call or write:
Jenn-Air Customer Assistance
c/o Maytag Customer Service
P.O. Box 2370
Cleveland, TN 37320-2370
US 1-800-688-1100
When contacting Jenn-Air Customer Assistance be sure to provide the model and serial number of your appliance,the name and
address of the dealer from whom you purchased the appliance and the date of purchase.
The specificwarranties expressed above are the ordywan'andes provided bythe manufacturer.This warranty gives you specific legal
rights, and you may also have other rights that vary from state to state.
Should you still have a problem, write to Major Appliance Consumer Action Program, 20 North Wacker Drive, Chicago, Illinois
60606.MACAP is an industrysponsored but independent group of consumer experts who receive and act on complaints from appli-
ance owners.
NOTE: When writing about anunsolved service problem, please include the following information:
(a) Your name, address and telephone number;
(b) Model number and serial number (found on the upper left comer of the tub opening) of your appliance;
(c) Name and address of your dealer and the date the appliance was purchased;
(d) A clear description of the problem you are having.
(e) Water hardness, detergent brand and amount, water temperature, and cycle used.
Jenn-Air • 403West FourthStreet North •Newton,Iowa 50208
Form No. 213CMBPart No.6 913733 Litho U.S.A.