Jenx Giraffe User manual

INSTRUCTION FOR USE
Important Information: These instructions must be kept with
the product at all times. This product is a prescribed Medical
Device. To be used only under the guidance of a Therapist
or Prescribing Practitioner. You must read these instructions
carefully before use.
Version 009
Max user weight: 25 kg
Weight of product: 17 kg
Giraffe

Giraffe
INSTRUCTION FOR USE
Colour of fabric and plastic may vary

Contents
Carers and
home users
Re-issue
and stores
Professional and
technical users
General Information
Safety Labels ......................................................... 7
Basic Safe Configuration .......................................8
Care and Cleaning Instructions ............................. 8
Maintenance........................................................... 9
Product Induction & Hand Over............................. 10
Specification & Warranty........................................ 11
Main Features and Benefits................................... 12
Frequent Adjustments
Castors & Safety Strap .......................................... 15
Thoracic Strap & Footplate .................................... 16
Tilt-in-space............................................................ 17
Tray ........................................................................ 18
Clinical Adjustments
Kneeblocks............................................................. 22
Seat Depth ............................................................. 24
Back Angle ............................................................. 25
Mulitgrip Headrest .................................................. 26
Thoracic Pads ........................................................ 30
Hip Pads................................................................. 31
Upper Back Pad..................................................... 32
Optional Accessories
Activty Frame & Grab bar ......................................34
Abduction Block ..................................................... 35
Sandals, Raising Blocks & Booties ....................... 36
Multigrip Shoulder Protractor ................................. 37
Maintenance and Inspection
Maintenance & Inspection...................................... 39
Frequently Asked Questions..................................41
Notes ...................................................................... 43

4
Important Safety Info
Ensure that your Therapist has confirmed that the product is correctly set up, by signing the ‘Set
Up’ section of the Log book before using this product. If the product has not been set up by your
Therapist DO NOT USE.
Jenx Limited recommends that children are never left unattended whilst using this Medical Device.
Children may slip or fall when unattended and may suffer serious injury. It is the sole responsibility
of the person caring for a child using this Medical Device to ensure the safety of the child in the
Device should they be left alone.
Always read the instructions before operating. Failure to read and follow the Instruction for Use,
especially with regard to moving parts, may pose a risk to the user.
Do not use this product if you suspect or know that it is broken or faulty. Please contact Jenx
Limited immediately for advice: Jenx Limited, Tel: [phone].
This product contains small parts which could present a choking hazard to small children.
All Jenx Limited products are tested to meet current Fire Safety regulations. Always keep products
away from; naked flames, cigarettes and sources of heat such as heaters.
Jenx Limited supplies the necessary tools to adjust each product. These tools are supplied for use
by trained therapists only. Store the tools in a safe place and keep away from children.
Assemble product fully before use. Please contact Jenx Limited if you have any problems at this
stage. Jenx Limited, Tel: [phone].
Ensure that good care is taken of your product: clean regularly. Do not use abrasive cleaners.
When not in use, store this product in a dry place that is not subject to extreme temperatures.
Places not to store this product include garages, attics or garden sheds.
Any changes or alterations carried out by persons other than a Jenx authorised service person will
invalidate the warranty and Jenx can accept no liability for any injury or damage so caused.
This product must be thoroughly inspected by a qualified person at least annually
This product conforms to the European Medical Devices Directive. It has not been tested in
conjunction with other manufacturer’s products. Do not add any accessories other than Jenx
Limited accessories to this product. If in doubt, contact Jenx for advice [phone].
All Jenx products are Medical Devices and are sold on the understanding that they will be
prescribed, issued and maintained in line with current national device management guidelines.
Giraffe
All belts and harnesses should be used at all times. For therapy purposes it may be necessary to
deviate from this rule and any deviation should be fully documented as part of a Risk Assessment
or Therapy Program and all relevant staff and carers appropriately trained. Secure client with
straps before adjusting product. Ensure finger’s width between safety strap and client to prevent
over tightening or client moving to inappropriate position. Adjust straps for each client and
changes of clothing. Minimum Velcro® overlap: 3 inches (7.5cm) on all straps. If strap is not long
enough: DO NOT USE PRODUCT.

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Key
Wing knob Allen key bolt Swiss clip
Wing nut Star knob
Key for Users
T-Nut
Plastic spacer Plastic washer
Key to Components
Carers and
home users
Re-issue
and stores
Professional and
technical users Scallop wheel

Carers and
home users
Re-issue
and stores
Professional and
technical users
General
Information
CHAPTER ONE

7
Serial Number/ CE Certification
Conforms to CE Marking
Regulations
Medical Devices Directive
(MDD) 93/42 EEC)
Each Jenx product has a number of pictorial safety labels attached, these refer to the explanations below.
Product Labels
Client weight Limit
(changes per model and
size)
The serial number is written on the
CE label (see picture), which is
located on the product. Please quote
this number on all correspondence.
Attention/ Warning
Please read Instruction for use
Only for indoor use
Always fasten and adjust positioning straps and belts to suit the child.
Adjust to suit changes in clothing. Allow one fingers width between the
belt and the child
Do not leave child unattended (see page 4 for full warning)
DO NOT USE as a mobility device
Never use product on rough ground or uneven surface
Safety Labels
Giraffe

8
General Information
Wooden Products and Parts
 For deep cleaning a low pressure steam cleaner can be used
 Do not use organic solvents to clean Jenx Products
 Soap and water or antibacterial spray can be used
 Check for breaks or splintering of the wood before re-issuing
 Daily cleaning: Spray polish or wax polish can be used
Fabrics, Vinyl and PU (polyurethane)
 Minor spills can be removed with a damp cloth
 Spillages should be removed as quickly as possible after contact, dab the stain, do not rub
 Do not over wet the stain
 Do not use organic solvents, dry cleaning fluids, abrasive cleaners or industrial bleaches
 Antibacterial spray or wipes can be used
 Always ensure that the product is dry before use
Metal Frames and Coated Parts
 For deep cleaning a low pressure steam cleaner can be used
 Do not use organic solvents to clean Jenx products
 Soap and water or antibacterial spray can be used
 Daily cleaning: Wipe framework down with a damp cloth as necessary
Basic Safe Configuration
Care and Cleaning Instructions
The following features must be kept on the
Giraffe at all times: Seat base, Seat back, Pelvic
strap, Thoracic strap, Hip and Thoracic Supports,
Footplate and Headrest. Failure to use these
basic features may pose a risk to the user. Other
accessories can be added but these basic features
must always be used.

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Daily Checks
Daily checks of the equipment should be carried out by carers. These checks are not technical but a basic
understanding of the product is needed. Multiple daily checks may be needed in schools or therapy rooms where
the products are used by multiple users. The checks should include the following points:
This product must be thoroughly inspected by a qualified person at least annually
Monthly Checks
We recommend that on a monthly basis a competent person who is familiar with this piece of equipment and
who has been trained in its use should carry out a more detailed check:
 Check that all nuts and bolts are in place and secured
 Check that all mechanical movements operate fully
 Check the structure of the product for signs of fatigue
 Castors: Lift base and check each wheel to ensure it is not loose or worn. Remove any grease or dirt that
has built up on the wheels, check that the brake stops the wheels rotating (where applicable)
 Check gas springs for normal operation and resistance. Slow descent (creeping) of the gas spring can be
checked by observing the position of the unit over a period of time
 Check that gas spring levers are not bent. Do not use the product if any levers are bent. Contact Jenx
Limited to arrange replacemen
If you have filled your product inspection log book, copies can be printed from www.jenx.com
 Replace any lost or worn washers or bolts
 Check tray for damage. Ensure that the tray edging is secure and that the tray is clean and free of any
rough or sharp corners
 Check all upholstery for any signs of wear and tear
 Brush Velcro® to remove fluff
 Check wooden parts for splitting or splintering
 Check straps for fraying and missing or broken buckles
 Clean any stains or spillages
 Contact Jenx Limited if any accessories not manufactured by Jenx Limited have been attached to the
product. Unauthorised accessories may affect the safety of this product and invalidate your warranty
 Check that gas spring levers are not bent. Do not use the product if any levers are bent. Contact Jenx
Limited to arrange replacement
Maintenance

10
General Information
This product is a Prescribed Medical Device and as such it is important that all users understand the use
and adjustments that this product offers. This booklet shows the range of adjustments and gives guidelines
for each type of user to follow.
Professional/Technical users
This refers to the Therapist and Prescribing Practitioner.
Ensure you read all sections in this booklet and are fully familiar with all the adjustments. As well as the
selection, prescription and set up of the product to suit the client’s needs, the technical user has the
responsibility for the induction of the Carer, ensuring that the Carer:
t Has an understanding of the safety aspects of the product
t Is familiar with the product. What to use and what not to use
t Knows which accessories have been added and what daily adjustments to make
t Has an understanding of the care and cleaning procedures
A formal hand over procedure should be adopted for this product. Use the separate Inspection Log to
record set ups and changes to the product. Jenx Limited offers Product Courses for Technical Users. Please
contact us for more information.
Carer (This section refers to the daily carer)
This product is a Prescribed Medical Device. It should only be used with the guidance of a prescribing
professional. Do not make any adjustments other than those you have been instructed to make.
The Carer section of this guide gives the adjustments needed to aid daily use only, any other adjustments
are only to be performed by the Therapist.
Re-Issue (This section refers to Stores Personnel)
Stores personnel must follow the checks and maintenance guide before re-issue. The Medicines and
Healthcare products Regulatory Agency (MHRA) releases regular bulletins regarding product updates and
issues. These should be monitored.
 Records should be kept on all products serviced or re-issued
 Repairs or replaced parts should be traceable
 The Jenx serial number should always stay with the product and never be removed
 Instructions should always be issued with the product. Copies are available from Jenx Limited or can be
downloaded from www.jenx.com
 Always inform the technical user before a product is issued to a home for set-up purposes
 If the product is to be re delivered, ensure adequate and secure packaging is used
 If in any doubt as to the safety of this product do not issue it, contact Jenx Limited for advice
 Products must only be issued fully assembled, clean and in good working order. Instruction for Use must
be with the product
Jenx Limited offer Technical User Courses for stores personnel. The course gives guidance for:
maintenance, inspection of the products, regulatory information, cleaning. Please contact us for more
information.
Product Induction
& Hand Over

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Specification & Warranty
Warranty
The Instruction for Use of this product should be followed carefully. It is impossible to eliminate all risks
inherently associated with the use of this product. Product failure or other unintended consequences may result
because of such factors as improper storage, use or maintenance, unauthorised and inappropriate alteration
or repair or improper or violent treatment, excessive strain, use of improper replacement parts, or because
of normal wear and tear, all of which are beyond the control of the Manufacturer and Seller. Buyer and User
assume all such risks.
Manufacturer and Seller warrant that this product will be free from defects in material and workmanship for a
period of 24 months from the date of purchase and is reasonably fit for the purposes stated in the Instruction for
Use, subject to the inherent risks under normal use conditions. This Warranty does not extend to the use of the
product contrary to the Instruction for Use, or under abnormal conditions, or under conditions not reasonably
foreseeable to or beyond the control of the Manufacturer or Seller. Buyer and User assume the risk of any such
use. MANUFACTURER MAKES NO WARRANTIES OF SATISFACTORY QUALITY OR OF FITNESS FOR
A PARTICULAR PURPOSE NOR ANY OTHER EXPRESS OR IMPLIED WARRANTY EXCEPT AS STATED
ABOVE.
In no event shall Manufacturer or Seller be liable for any incidental, consequential or special damages resulting
from the use of this product. THE EXCLUSIVE REMEDY OF THE USER OR BUYER AND THE EXCLUSIVE
LIABILITY OF MANUFACTURER AND SELLER FOR ANY AND ALL CLAIMS, LOSSES, INJURIES OR
DAMAGES (INCLUDING CLAIMS BASED ON BREACH OF WARRANTY, CONTRACT, NEGLIGENCE, TORT
STRICT LIABILITY OR OTHERWISE) RESULTING FROM THE USE OF THIS PRODUCT, SHALL BE THE
RETURN OF THE PURCHASE PRICE OF THE PRODUCT OR THE REPLACEMENT OF THE PRODUCT.
Manufacturer and Seller offer this product, and Buyer and User accept it, subject to the foregoing conditions of
sale and limitations of warranty and liability, which may not be modified except by written agreement signed by a
duly authorised representative of the Manufacturer.
Size Guide
Max Weight of Child 25 kg
Base Dimensions (mm) 630 x 460
Description Min (mm) Max (mm)
Seat Depth 150 310
Seat Width 140 230
Seat Height from floor 400 400
Lower leg length 120 350
Back height 310 360
Headrest height 320 470
Back angle 10 º Supine 15 º Prone
Tilt in space angle 30 º Supine 5 º Prone

12
General Information
Main Features and Benefits
Back Angle
Benefits: This angle sets the exact position
of the child’s hips. To control children who
extend strongly, bring the back forwards to
reduce the angle at the hips.
pg
25
Thoracic pads
Benefits: Adjustable for
width and height to suit
individual needs
pg
30
Seat depth
Benefits: Adjustable to
allow for different leg
lengths
pg
24
Hip pads
Benefits: Adjustable for
width and height to suit
individual needs
pg
31
Armrests
Benefits: The armrests
are adjustable for angle
and height
pg
18
Tilt in space
Benefits: By altering
the position of the
child in space, you can
help them to perceive
the environment that
surrounds them in
different ways and
thereby help their
cognitive development.
pg
17

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Multi-Grip headrest
Benefits: The headrest is used
to support the child’s head for
activities or for rest.
pg
26
Upper back pad
Benefits: Adjustable for height and
removable for very small children
pg
32
Tray
Benefits: The tray gives a
surface for the child to play
and learn on. It is adjustable
for height and angle
pg
18
Kneeblocks
Benefits: Knee cups help
to maintain thigh and hip
position
pg
22
Footplate and
Sandals
Benefits: Adjust the
footplate to support the
child’s legs with the foot
flat. The sandals can be
moved on the footplate to
hold the child’s feet. The
most common position for
the feet is directly below
the knees.
pg
16

Carers and
home users
Re-issue
and stores
Professional and
technical users
Frequent
Adjustments
CHAPTER TWO

15
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jenx.com
Castors & Safety Strap
Lock Castors
Stand on the lever
to lock the castor.
Pelvic Strap:
Clip buckle
All belts and harnesses should be used at all times. For therapy purposes it may be necessary to
deviate from this rule and any deviation should be fully documented as part of a Risk Assessment
or Therapy Program and all relevant staff and carers appropriately trained. Secure client with
straps before adjusting product. Ensure finger’s width between safety strap and client to prevent
over tightening or client moving to inappropriate position. Adjust straps for each client and
changes of clothing. Minimum Velcro overlap: 3 inches (7.5cm) on all straps. If strap is not long
enough: DO NOT USE PRODUCT.
Lock castors before
using the chair.
Pelvic Strap: Adjust strap length
Step 1: Remove strap from triglide
Step 2: Adjust the strap length as required
Step 3: Thread the strap back through the triglide
Pelvic strap must always pass under the hip
pads, if it does not it could cause a significant
safety risk

16
Frequent Adjustments
Thoracic Strap
& Footplate
Why? Benefits of the Adjustment:
The 45° pelvic strap not only holds the child safely in the seat, but also holds their hips in place in the back of
the seat, giving them a stable base for sitting. The position of the child’s hips is important as it is the base of
their posture. Weight should be evenly distributed on either side and their pelvis should be level and not rotated.
Thoracic Strap
Open
Loosen Tighten
Close
Adjust strap length using swiss clips (one on each side), as shown below.
Step 1: Loosen the wing knob
Step 2: Slide the footplate up or
down the bars to adjust the height
Step 3: Tighten the wing knob
Note: Adjustments shown
from rear
1
2
3
Footplate
1
23

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Tilt-in-space
Step 1: Undo wing knobs; one on
each side
Step 3: Tighten wing knobs;
one on each side
Step 2: Tilt the chair in space until the required angle is gained
Why? Benefits of the Adjustments:
By altering the position of the child in space, you can help them to perceive the
environment that surrounds them in different ways and thereby help their cognitive
development.
1
23

18
Frequent Adjustments
Tray
Step 1: Lower tray over
armrest. Ensure that the
location pins on the tray
locate with the holes in the
armrests.
Step 2: Twist the turn
button to lock the tray to the
underside of the armrests.
Jenx Limited recommends that children are never left unattended whilst using this Medical
Device. Children may slip or fall when unattended and may suffer serious injury. It is the sole
responsibility of the person caring for a child using this Medical Device to ensure the safety of
the child in the Device should they be left alone.
To remove the tray, twist the
turn button until it unlocks
and lift the tray off
Lock
Unlock
Fitting the tray

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Tray
Step 1: Loosen the wing knobs, two on each
side
Step 2: Slide the armrest up or down
the slot to adjust the height.
Step 3: Tighten the wing knobs
Why? What are the benefits?
Tray height is adjusted for the following
reasons:
To allow the child to have support from/ for
their arms.
To allow the child to have support at the height
that suits them for active work on the tray.
To bring the tray in line with another surface
where other children are working to increase
social interaction
Tray height
1
2
3
Only the occupant of
the product should
lean on the tray

20
Frequent Adjustments
Tray
Tray angle
Why? What are the benefits?
Tray angle is adjusted for the following reasons:
An increased angle can help children with their hand function for activities such as drawing or writing. An
increased angle means that a child will tend to hold their head up better when using the tray. An increased
angle will help some children to see their work more clearly.
Step 1: Loosen wing knobs, one on each
side
Step 2: Lift or lower the front of the tray to
increase or decrease the angle.
Step 3: Tighten wing knobs
Note: Images of Bee used for
illustration, Giraffe adjusts in the
same way
1
2
3