Johnson Controls Tyco Illustra PRO Body Worn Camera User manual

Illustra Body Worn Camera
Application Configuration Guide

Illustra Body Worn Camera Kiosk ApplicationConfiguration Guide
8200-2077-02 A0 2
Notice
Please read this manual thoroughly and save it for future use before attempting to connect or operate
this unit.
The information in this manual was current when published. The manufacturer reserves the right to
revise and improve its products. All specifications are therefore subject to change without notice.
Copyright
© 2022 Johnson Controls. All rights reserved.
JOHNSON CONTROLS, TYCO and ILLUSTRA are trademarks and/or registered trademarks.
Unauthorized use is strictly prohibited.
Tyco Security Products
6600 Congress Avenue
Boca Raton, FL 33487 U.S.A.
Customer Service
Thank you for using Illustra products. We support our products through an extensive worldwide
network of dealers. The dealer through whom you originally purchased this product is your point of
contact if you need service or support. Our dealers are empowered to provide the very best in
customer service and support. Dealers should contact American Dynamics at [phone] or
[phone] or on the web at www.americandynamics.net.
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The trademarks, logos, and service marks displayed on this document are registered in the United
States [or other countries]. Any misuse of the trademarks is strictly prohibited and Tyco Security
Products will aggressively enforce its intellectual property rights to the fullest extent of the law,
including pursuit of criminal prosecution wherever necessary. All trademarks not owned by Tyco
Security Products are the property of their respective owners, and are used with permission or
allowed under applicable laws.
Product offerings and specifications are subject to change without notice. Actual products may vary
from photos. Not all products include all features. Availability varies by region; contact your sales
representative.

Table of Contents
Installing the body worn camera software 4
Body worn camera kiosk application 8
Users 10
Checking out a camera for use 12
Firmware update 13
Configuring the camera settings 14
Camera profile settings 15
Appendix A: Technical Specifications 18

Illustra Body Worn Camera Kiosk ApplicationConfiguration Guide
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Installing the body worn camera software
To begin, you must install the Illustra body worn camera software onto your computer.
Procedure 1 Installing the body worn camera software on your computer
Step Action
1 Download the software athttps://illustracameras.com/software-downloads/ and save it to
your machine.
2 Unzip the folder, open it and select the Setup file.
3 In the Illustra Body Worn Camera Integration pop up window select Illustra Body Worn
Camera tile.
Figure 1 Illustra Body Worn Camera Integration window
4OPTIONAL: Select the Select the Installation Location icon and navigate to the folder
that you want to install the software.

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Figure 2 Illustra Body Worn Camera additional settings
5 Expand the Illustra Body Worn Camera drop down icon and select one of the following
application credentials options:
Local System Account (Recommended)
a Select the Kiosk Password text box and enter a password.
Note:The Kiosk Password that you enter here is the password that you use to log
into the Kiosk application.
Note:Passwords must be at least 8 characters and contain a combination of
uppercase and lowercase letters, numbers or symbols.
OR
Windows Authentication
a Select the Username and Password text box and enter a username password.
b Select the Kiosk Password text box and enter a password
Note:When selecting Windows Authentication, entered username and password
details are used to run windows services installed by the installer.
Note:The Kiosk Password that you enter here is the password that you use to log
into the Kiosk application.
Note:Passwords must be at least 8 characters and contain a combination of
uppercase and lowercase letters, numbers or symbols.

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6 Expand the JCI Dock Controller drop down icon and select the Password text box and
enter a password.
Note:The JCI Doc Controller password is required when connecting the Kiosk
Application to the Dock Controller.
Note:Passwords must be at least 8 characters and contain a combination of
uppercase and lowercase letters, numbers or symbols.
7 Select the Next button to view the EULA.
8 Select I agree to begin the installation.
Note:If you see the following error 'The user account requires the 'Log on as a
service' privilege in the Local Security Policy administrative tool' then see steps a to
f below.
Note:When the installation is complete you may be asked to reboot your computer.
Select the REBOOT button in the pop up window to finish the installation.
Note:The steps below are only required when you select Windows Authentication
in step 5 and get the following error 'The user account requires the 'Log on as a
service' privilege in the Local Security Policy administrative tool'.
a On your computer open the following: Control Panel\All Control Panel Item-
s\Administrative Tools\Local Security Policy
b Then select Local Policies\User Rights Assignments\Log on as a service

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Figure 3 Folder location
c In the pop up window select the Add User or Group button.
d Select the Enter the object names to select text box and enter the name of the win-
dows user who will be running the service.
e Select the Check Names button and then OK.
f Select the Apply button to apply all changes.
g Continue on at step 7.
- End -

Illustra Body Worn Camera Kiosk ApplicationConfiguration Guide
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Body worn camera kiosk application
You can configure the body-worn camera through the JCI kiosk application. To access the Kiosk
application you must enter the IP address of your computer into a web browser. Include after the IP
address the following ':5000'. For example 'https://IPaddress:5000'
Procedure 2 Logging into the kiosk application
Step Action
1 Enter the IP address of your computer into a web browser. After the IP address add the fol-
lowing ':5000' (example 'https://IPaddress:5000') and then select enter on your computer to
view the Kiosk application log-in screen.
2 Select the Username and Password text boxes and enter the correct username and
password. See Figure 1.
Figure 4 Log in screen
Note:The default username is 'admin'. Enter the Kiosk password used during
installation.
3 Select the SIGN IN button to log into the Kiosk application.
The following headings and information is now visible by default:
•Available: This identifies cameras in the available state that are at
least 90% charged and have finished syncing all data. The camera
must be connected to the computer via a USB cable or docking station
to be listed as avaliable. The name of the camera and charge per-
centage is also visible. You can assign a camera a profile and edit the
profile settings. You can check out a camera by selecting CHECK-
OUT.
•Checked Out: This identifies the number of cameras that have been
removed from the camera docking station and currently is use. There

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are two types of removed cameras, ones with a wearer assigned and
ones which are unassigned.
•Not Ready: This identifies the number of cameras that are currently
charging (less than 90% charged) and in the camera docking station or
directly connected via a USB cable. And all recorded data is syncing
with your computer.
OPTIONAL: You can view one or all three of the headings and information in step 3.
a Select the drop-down list located toward the top right corner of the screen and then
select one of the following options available.
- End -
Procedure 3 Logging out of the kiosk application
Step Action
1 Select the icon and then select Log out to return to the log-in screen.
- End -

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Users
You can add new users who can only check in and out cameras, or users who can have ownership of
the kiosk application. You can also edit user information and delete a user.
Procedure 4 Adding a new user
Step Action
1 Log in to the Kiosk application.
2 Select the icon and then select Users.
3 Select ADD NEW USER to view the Add New User window.
Figure 5 Add New User window
4 Select the First name text box and enter a name.
5 Select the Surname text box and enter a surname.
6 Select the Email text box and enter an e-mail..
Note:This is the unique identifier for this user. This is what is used to log in as this
user and to assign this user a camera.
7 Select the Password text box and enter a password.
8 Select the User type drop-down menu and select on of the following options:
•Camera Wearer:A camera wearer can only check in and check out
cameras.
•Kiosk Admin: Administrative users.

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9 Select the I certify that I have confirmed the identify of this user check box and then
select SAVE to add the new user.
- End -
Procedure 5 Editing an existing user
Step Action
1 Log in to the Kiosk application.
2 Select the icon and then select Users.
A list of all existing users is now visible with the following information:
•Name: Name of the user
• User Type: Camera wearer or Kiosk Admin
•username: e-mail address
3 Select the icon for the user that you want to edit.
4 Select the First name text box and enter a name.
5 Select the Surname text box and enter a surname.
6 Select the Password text box and enter a password.
7 Select the User type drop-down menu and select on of the following options:
•Camera Wearer:A camera wearer can only check in and check out
cameras.
•Kiosk Admin: Administrative users.
8 Select the I certify that I have confirmed the identify of this user check box and then
select SAVE to save all changes.
- End -
Procedure 6 Deleting an existing user
Step Action
1 Log in to the Kiosk application.
2 Select the icon and then select Users.
A list of all existing users is now visible with the following information:
•Name
• User Type
•Username
3 Select the icon for the user that you want to delete.
4 Select DELETE USER and then select Confirm Delete.
- End -

Illustra Body Worn Camera Kiosk ApplicationConfiguration Guide
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Checking out a camera for use
A 'Camera Wearer' user can only login to the Kiosk application and check out a camera. A 'Kiosk
Admin' user has full administrative rights within the Kiosk application. The camera check out process
is different for a 'Camera Wearer' user and a 'Kiosk Admin' user. Before using a camera out in the
work environment you must first check the camera out from the camera docking station.
Note:Camera check in is done automatically when a camera is connected to the system.
Procedure 7 Checking out a camera as a Kiosk Admin user
The 'Admin User' can assign a camera that can be checked out by a 'camera wearer' user.
Step Action
1 Log in to the Kiosk application.
2 Select CHECK OUT located in the information box under the Available heading for the
camera that you want to assign to a user.
3 Select the Username text box and enter the e-mail address of the person that will be using
the camera.
4 Select the I certify that I have confirmed the identify of this user check box and then
select CHECK OUT.
The camera that is assigned to the user and available for collection is identified with a
continuously blinking light in the docking station.
Note:The light on the camera turns on after about 30 seconds and persists until the
camera is physically disconnected.
The number of cameras 'available' and 'checked out' automatically update.
- End -
Procedure 8 Checking out a camera as a camera wearer user
Step Action
1 Log in to the Kiosk application.
2 Select the ASSIGN ME A CAMERA button.
The camera that is assigned to the user and available for collection is identified on screen
and with a continuously blinking light in the docking station.
Note:The light on the camera turns on after about 30 seconds and persists until the
camera is physically disconnected.
- End -

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Firmware update
The camera must be inserted into the camera docking station before you start the firmware update.
When firmware is updated then that firmware is automatically applied to all cameras that are inserted
into the camera docking station.
Procedure 9 Updating the camera firmware
Step Action
1 Log in to the Kiosk application.
2 Select the icon and then select Update firmware.
3 In the Update Firmware pop up window, select BROWSE FILE and navigate to the
firmware .apk file.
Note:The firmware file is located in the following location on your computer
C:\Program Files (x86)\Tyco\DockController\APK
4 Select the UPDATE button to update the camera firmware.
Note:When one cameras firmware is updated then that firmware is automatically
applied to all cameras that are inserted into the camera docking station.
- End -

Illustra Body Worn Camera Kiosk ApplicationConfiguration Guide
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Configuring the camera settings
You can view the following overview information, profile, name, password, battery percentage,
status and the current camera user.You can create or edit the following basic settings, video, WiFi,
server and APN (Access Point Name). You can create or edit the following advanced settings,
Recording, Sound and Lights, and Location.
Procedure 10 Viewing camera overview information
You can view the cameras configuration profile, name, password, battery percentage, status and
current user.
Step Action
1 Log into the kiosk application.
2 Select the icon for any camera located under the Available heading.
3 Select Overview in the menu list to view the following camera information:
• Configuration Profile
• Device Name
• Camera Password (Select this text box to edit the password).
• Battery
• Status
• User
4 Select CANCEL to close the Overview information.
- End -

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Camera profile settings
You can create a camera profile and add a profile name. You can then edit the following 'Basic'
settings, Video, Wi-Fi, Server and APN (Access Point Name).
You also edit the following 'Advanced' settings, Recording, Sound and Lights, and Location.
Procedure 11 Creating a camera profile
Step Action
1 Log into the kiosk application.
2 Select the icon for any camera located under the Available heading.
3 Select the Camera Password and enter the camera password.
Note:This is the password that is required when adding a camera to the Illustra
Mobile Video Manager.
4 Select + NEW PROFILE and then select the Profile Name text box and enter a profile
name.
5 Select SAVE to save the camera profile.
- End -
Procedure 12 Assigning a profile to a camera
Step Action
1 Log into the kiosk application.
2 Select the icon for the camera that you want to assign a profile to under the Available
heading.
3 Select Overview in the menu list and then select the Configuration profile drop-down icon
and select a profile.
4 Select SAVE to assign the profile to the camera.
- End -
Procedure 13 Editing a camera profile
Step Action
1 Log into the kiosk application.
2 Select the icon and then select Configure Profile.
3 Select the icon beside a profile and then select Edit.
4 Select the Camera Password and enter the camera password.
Note:This is the password that is required when adding a camera to the Illustra
Mobile Video Manager.
5 Select the Configuration profile drop-down list and then select a profile name.

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6 Select Basic Settings in the menu list.
7 Under the Video heading:
a Select the Resolution drop-down list and select an option.
b Select the Maximum FPS drop-down list and select an option.
c Select the Aspect ratio drop-down list and select an option.
8 Under the WiFi heading:
a Select the Enable WiFi slide button to enable or diable WiFi.
b Select the SSID text box and enter the name of the WiFi network.
c Select the Password text box and enter the WiFi network password.
9 Under the Server heading:
a Select the Server address text box and enter the server IP address.
b Select the Allow secure connections slide button to enable or diable a secure con-
nection.
c Select the Use device name as encoder name slide button to enable or diable a
device name.
Note:This enables the camera to connect to the Illustra Mobile Video Manager
server for live streaming.
10 Under the APN heading:
a Select the Apply custom APN settings slide button to enable or diable APN settings.
b Select the APN text box and enter the name of the APN.
c Select the Name text box and enter the name of the APN.
d Select the Username text box and enter APN username.
e Select the Password text box and enter APN password.
Note:APN (Access Point Network) enables the camera to work with a sim card.
11 Select Advanced in the menu list.
12 Under the Recording heading:
a Select the Enable recording on start-up slide button to enable recording when the
camera is removed from the camera docking station.
b Select the Record while streaming slide button to enable or diable recording when
streaming through the Illustra Mobile Video Manager to victor.
c Select the Recording mode drop-down list and select one of the following options:
Stop when disk is full:Recording stops when the SD card is full.
Overwrite oldest: Recording continues and the oldest recording deletes.
d Select the Disk alarm threshold drop-down list and select an option.
For example, when you select 75 in the drop-down list then an alarm goes off on the camera
when the camera storage is 75% full.
e Select the Enable audio for pre-recording slide button to enable or diable audio pre
recording.

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f Select the Enable audio for post recording slide button to enable or diable audio post
recording.
g Select the Pre-recording duration drop-down list and select an option.
Note:By default the camera is recording when you select the record button and pre /
post recording is not enabled.
h Select the Post-recording duration drop-down list and select an option.
Note: By default the camera is recording when you select the record button and pre
/ post recording is not enabled.
i Select the Allow secure connections slide button to enable or disable a secure con-
nection.
13 Under the Sounds and lights heading:
a Select the Enable LEDs slide button to enable or disable LED's on the camera.
b Select the Enable audio for recording slide button to enable or disable audio when
recording.
c Select the Enable silent modeon start up slide button to enable or disable audio when
the camera is removed from the camera docking station.
14 Under the Locations heading:
a Select the Enable locations services slide button to enable or disable the location of
the camera.
15 Select SAVE to save the advanced settings.
- End -

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Appendix A: Technical Specifications
General
Display 2.0 inch IPS touch screen (360x480)
Memory 64GB
Microphone Dual microphones with noise reduction
USB USB-C. For connection to an external camera. Can also be used for charging
Button Functions 3 fully configurable buttons
Feedback Status LEDs, sounds and vibration
Photo
White Balance Auto
Sensor 1/3” progressive scan RGB CMOS
Low Light Capability 1.0 Lux Infra-red night vision Visible distance: 33 feet (10 metres) Facial features
identifiable: 16 feet (5 metres)
Field of View 120°
Wireless Transmission
2G/3G/4G Network Bands
(Rest of World Variant)
4G LTE: B1, B3, B5, B7, B8, B20, B28A, B28B, B38, B39, B40, B41
3G UMTS: B1, B8
2G GSM: 850, 900, 1800, 1900
2G/3G/4G Network Bands
(North America variant)
4G LTE: B2, B4, B5, B7, B12, B13, B14, B17, B38, B39, B40, B41
3G UMTS: B2, B4, B5
2G GSM: 850, 900, 1800, 1900
SIM Card 1 x Nano SIM
WiFi Wi-Fi, 802.11b/g/n/ac, 2.4GHz/5GHz bands. Security: WPA2-PSK
GPS Position GPS, GALILEO & GLONASS
Bluetooth Bluetooth LE 5.0. Allows supported external sensors to be used to activate
recording

Illustra Body Worn Camera Kiosk ApplicationConfiguration Guide
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Video
Video Recording
Time
Up to 12 hours**
Image Resolution 1080p up to 30 frames per second
Video Streaming Up to 1080p over mobile network or WiFi. Integrated Illustra Mobile Video Man-
ager video transmission with end-to-end AES-256 bit encryption*
Video Record 480p, 720p or 1080p
Pre/Post-Record Up to 2 minutes
Video Format Secure recording format with built-in AES-256 encryption and fragile water-
marking
OSD Language English
Mechanical
Charging Method Wire-free docking (docking station required). Or charging with USB-C DC 5V.
Fast charging in 3 hours
Operating Temperature -4°F to +122°F (-20°C to +50°C)
Charging Temperature 32°F to 77°F (0°C to +25°C)
Weight 0.44lb (200g)
Dimensions (L x W x H) 100 x 65 x 25mm
Operation
Battery 4400mAh Lithium polymer battery (4.35V), replaceable
Ingress Protection IP67 + MIL-STD-810G
Drop Test 6.5 feet (2 metres)
Note:** Recording duration is based on good battery health, temperature and without live streaming.
If pre-recording is enabled then the camera is effectively recording continuously. If not recording, pre-
recording or streaming then the battery duration is likely to be > 24 hours.