Juniper NETWORK AND SECURITY MANAGER NSM3000 - REV... User manual

Network and Security Manager NSM3000
Quick Start
November 17, 2010
Revision 1
NSM3000 is an appliance version of Network and Security Manager (NSM). NSM3000
simplifies the complexity of network administration by providing a single, integrated
management interface that controls device parameters.
This robust hardware management system installs in minutes with full high availability
(HA) support, making it easy to scale and deploy. Enterprise customers with limited
resources can benefit significantly from NSM3000 because it eliminates the need to
have dedicated resources for maintaining a network and security management solution.
NSM3000 makes it easy for administrators to control device configuration, network
settings, and security policy settings for multiple families of Juniper devices including:
•IDP Series Intrusion Detection and Prevention Appliances and Firewall and VPN devices
running ScreenOS.
•Devices running Junos OS, such as J Series Services Routers, SRX Series Services
Gateways, EX Series Ethernet Switches, M Series Multiservice Edge Routers, and MX
Series Ethernet Services routers.
•SA Series SSL VPN Appliances
•IC Series Unified Access Control Appliances
For a complete list of supported device families and platforms, see the Network and
Security Manager Administration Guide.
Up to 10 administrators can log into NSM3000 concurrently.
This quick start explains the following steps for installing and configuring NSM3000 and
for configuring NSM.
1. Install the NSM3000 appliance hardware.
2. Set up the NSM3000 appliance, using the serial port.
1Copyright © 2010, Juniper Networks, Inc.

3. Configure the NSM software, using the Web interface.
4. Configure the NSM software, which is preinstalled onto the NSM3000 appliance, with
site-specific parameters.
Contents HardwareInstallation.................................................4
NSM3000Ports.................................................4
InstallingtheNSM3000Hardware..................................5
InitialSetupConfiguration.............................................7
BootNSM3000..................................................7
SetUpYourAppliance............................................7
WebInterfaceConfiguration....................................8
ConfiguringtheNSMSoftware.........................................8
ConfiguringBasicSettings.........................................9
ConfiguringHighAvailability........................................11
AdvancedOptions...............................................14
Enabling and Configuring Remote Replication of the Database . . . . . . . 15
Enabling and Configuring the Statistical Report Server (SRS) (Regional
ServerOnly).............................................16
InstallingNSMSoftware..........................................17
ManagingNSMAdministration.........................................17
ChangingtheSuperuserPassword..................................17
Downloading NSM MIBS (Regional Server Only) . . . . . . . . . . . . . . . . . . . . . . . 18
ExportingAuditLogs.............................................18
Exporting Device Logs (Regional Server Only) . . . . . . . . . . . . . . . . . . . . . . . . . 18
Generating Reports (Regional Server Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
ModifyingNSMConfigurationFiles..................................19
BackingUptheNSMDatabase....................................20
ChangingtheNSMManagementIP.................................21
SchedulingSecurityUpdates......................................21
ManagingSystemAdministration......................................22
Rebooting or Shutting Down NSM3000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
ChangingtheUserPassword......................................23
ConfiguringtheNetwork..........................................23
NetworkInterfaces...........................................23
RoutingandGateways........................................24
HostnameandDNSClients...................................24
HostAddresses.............................................25
ManagingRADIUSServers........................................25
AddingaRADIUSServer......................................26
Changing the Priority of RADIUS Servers . . . . . . . . . . . . . . . . . . . . . . . . . 27
DeletingaRADIUSServer.....................................27
Editing RADIUS Server Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
MonitoringwithSNMP...........................................28
SNMPConfiguration.........................................28
SNMPSystemInformation....................................29
SNMPTrapConfiguration.....................................30
Copyright © 2010, Juniper Networks, Inc.2
NSM3000 Quick Start

ForwardingSyslogMessages......................................31
ViewingSyslogReceivers......................................31
Adding and Configuring Syslog Receivers . . . . . . . . . . . . . . . . . . . . . . . . . 32
Editing Syslog Receiver Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
DeletingSyslogReceivers.....................................34
ChangingtheSystemTime.......................................34
InstallingUpdates...............................................34
ManagingUsers.................................................35
CreatingNewNSM3000Users.................................35
DeletingaUser..............................................37
EditingUserAttributes........................................37
UnderstandingUserProfiles...................................37
ConfiguringtheWebInterface.....................................39
Maintaining NSM3000 ..............................................39
ViewingSystemStatistics........................................39
CPU ......................................................40
LogRate...................................................40
CPULoad..................................................40
MemoryData...............................................40
Network Data ..............................................40
ProcessCount..............................................40
DiskData..................................................40
TileAllGraphs..............................................40
UpgradingtheRecoveryPartition...................................41
Troubleshooting ....................................................42
AuditingUserOperations.........................................42
Error Logs .....................................................43
NetworkUtilities................................................44
Ping ......................................................44
Traceroute .................................................45
Lookup....................................................46
IPSubnetCalculator.........................................46
TechSupport...................................................47
ViewingSystemInformation..........................................47
ListofTechnicalPublications.........................................48
RequestingTechnicalSupport........................................49
Self-Help Online Tools and Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
OpeningaCasewithJTAC........................................50
RevisionHistory.....................................................51
3Copyright © 2010, Juniper Networks, Inc.

Hardware Installation
We recommend that you install NSM3000 on your LAN to ensure that it can communicate
with your applicable resources, such as authentication servers, DNS servers, internal Web
servers through HTTP/HTTPS, external Web sites through HTTP/HTTPS (optional), the
Juniper update server via HTTP, Network File System (NFS) file servers (optional), and
client/server applications (optional).
NOTE: If you decide to install NSM3000 in your DMZ, ensure that it can
connect to your internal resources.
NSM3000 Ports
Table 1 on page 4 provides required port information on the NSM3000.
Table 1: Required Ports on NSM3000
Depends on
ConfigurationInternetLANDescriptionPortDirection
NoNoYesSSH command-line management22In
NoNoYesWeb interface for administrator
login
443
YesYesLANWeb interface for listening for NSM
API messages.
8443
NoYesYesConnections from managed
devices to NSM3000
7800
NoNoYesConnections from the NSM GUI
Client to NSM
7801
YesNoYesHeartbeat between peers in an HA
cluster
7802
YesYesYesConnections from managed IDP
devices to NSM
7803
YesYesYesConnections from devices running
Junos, Secure Access devices, or
Infranet Controller devices
7804
Copyright © 2010, Juniper Networks, Inc.4
NSM3000 Quick Start

Table 1: Required Ports on NSM3000 (continued)
Depends on
ConfigurationInternetLANDescriptionPortDirection
NoYesYesSSH connection to new managed
device
22Out
YesNoYesTelnet connection to new
managed device
23
NoNoYesDNS lookups53
YesYesNoSystem Security Updates from
Juniper Networks
80
YesNoYesShared Disk portmap lookup111
YesYesYesNetwork Time Protocol (NTP) time
synchronization
123
YesNoYesShared Disk NFS connection2049
For more information on ports, refer to the Network and Security Manager Installation
Guide.
Installing the NSM3000 Hardware
Follow these steps to unpack the NSM3000 appliance and connect it to your network.
To install NSM3000:
1. Place the shipping container on a flat surface and remove the hardware components
with care.
2. Remove the NSM3000 device from the shipping container and place it on a flat
surface.
3. Mount NSM3000 in your server rack using the attached mounting brackets.
4. Plug the power cord into the AC receptacle on the rear panel.
Figure 1: Rear Panel of NSM3000
g040042
Power
supply
AC Power
supply
receptacle
AC Power Blank power
supply tray
switch
Fan 0 Fan 1
5Copyright © 2010, Juniper Networks, Inc.
Hardware Installation

If your NSM3000 contains two power supplies, plug a power cord into each AC
receptacle.
5. Plug the other end of the power cord into a wall socket.
If your NSM3000 contains two power supplies, plug each power cord into a separate
power circuit to ensure that the NSM3000 continues to receive power if one of the
power circuits fails.
6. Plug the Ethernet cable into the port marked ETH0 on the front panel.
Figure 2: Front Panel of NSM3000
CONSOLE ETH3 ETH2 ETH1 ETH0
g040041
Power
LED
Hardware
LED
Hard disk LED
Console
port
Ethernet
ports
USB
port
Hard disk
Activity LED
Hard disk
Failure LED
7. Plug the null modem serial cable into the console port.
This cable was shipped with your NSM3000. If you do not have this cable, use any
other null modem serial cable.
8. Push the power button in the upper left corner of the front panel.
The green LED below the power button turns on. The NSM3000 hard disk LED turns
on whenever the appliance reads data from or writes data to an NSM3000 hard disk.
The internal port uses two LEDs to indicate the LAN connection status, which is described
in Table 2 on page 6.
Table 2 on page 6 provides LED information for the Ethernet ports.
Table 2: Ethernet Port LEDs
LED2LED 1LAN Status
OffOff10 Mbps connection
OffGreen100 Mbps connection
OffOrange1000 Mbps connection
BlinkingOrange, Green, or OffData is being transferred
OffOffNo connection
Copyright © 2010, Juniper Networks, Inc.6
NSM3000 Quick Start

Initial Setup Configuration
When you first turn on an unconfigured NSM3000 appliance, you need to enter basic
network and machine information through the serial console to make your appliance
accessible to the network. After entering these settings, you can continue configuring
the appliance using the CLI or the Web interface. You are not prompted for the initial
setup information again.
This section describes the required serial console setup and the tasks you need to perform
when connecting to your NSM3000 for the first time:
•Boot NSM3000 on page 7
•Set Up Your Appliance on page 7
Boot NSM3000
To configure NSM3000 for the first time, you must attach your NSM3000 appliance to
a console terminal running an emulation utility such as HyperTerminal.
1. Configure a console terminal or terminal emulation utility to use the following serial
connection parameters:
•9600 bits per second
•8-bit no parity (8N1)
•1 stop bit
•No flow control
2. Connect the terminal or laptop to the null modem serial cable plugged into the
NSM3000 console port.
3. Turn on the NSM3000 appliance.
When NSM3000 is powered on, the serial console displays diagnostic information
before proceeding to the boot countdown. When complete, the serial console displays
the login prompt terminal emulator.
NSMXpress.juniper.net login:
4. Enter admin as your default login name.
5. Enter abc123 as your default password.
6. Change your default password when prompted. Enter the default password first,
followed by your new password. All passwords are case-sensitive.
Set Up Your Appliance
This section provides the minimum information necessary to make your appliance active
on the network.
To set up your appliance either as a regional server or a central manager, follow these
steps:
7Copyright © 2010, Juniper Networks, Inc.
Initial Setup Configuration

1. Enter the IP address for interface eth0 and press Enter.
2. Enter the subnet mask for interface eth0 and press Enter.
3. Enter the default route or default gateway address for interface eth0 and press Enter.
Applying changes...
Re-loading database
ip_tables: (C) 2000–2002 Netfilter core team
ip_tables: (C) 2000–2002 Netfilter core team
ip_tables: (C) 2000–2002 Netfileter core team
Done!
Your NSMXpress is now active on the network.
To configure your system via a web browser, connect to:
https://10.150.43.205/administration
To configure your system via command line, type:
nsm_setup
For operation of NSM server, switch to user “nsm”.
Please consult NSM product documentation for details.
[admin@NSMXpress ~]$
To configure the NSM software using the CLI, see the NSMXpress and NSM3000 User
Guide. To configure the NSM software using the Web interface, go to “Web Interface
Configuration” on page 8.
Web Interface Configuration
To configure NSM on your system from a Web interface, use the following steps.
1. Copy the URL (starting with https://) from the terminal emulator after installing the
NSM3000:
Your NSMXpress is now active on the network.
To configure your system via a web browser, connect to:
https//10.150.43.205/administration
2. Open a Web browser and paste the URL into the address text box.
3. Press Enter to open the NSM appliance login page.
4. Enter the admin user name and password and then click Login.
5. See “Configuring the NSM Software” on page 8 for details about how to install and
configure NSM on your NSM3000 appliance from the Web interface.
Configuring the NSM Software
After you log in as an “admin” user, an initial setup script walks you through additional
configuration system settings before finalizing the NSM installation. This chapter describes
that setup process.
Copyright © 2010, Juniper Networks, Inc.8
NSM3000 Quick Start

Your NSM3000 appliance comes preconfigured as a regional server or a central manager.
Most installation and configuration steps in this section are identical for both types of
server. All exceptions are noted.
After logging into the NSM3000 Web interface, NSM3000 provides you with the following
installation options:
•Configuring Basic Settings on page 9
•Configuring High Availability on page 11
•Advanced Options on page 14
•Installing NSM Software on page 17
Configuring Basic Settings
To install the regional server or central manager software using the minimum
requirements:
1. Install your NSM3000 hardware as described in “Hardware Installation” on page 4.
2. Boot and setup your NSM3000 appliance as described in “Initial Setup Configuration”
on page 7.
3. Enter the https://<ip>/administration URL for your appliance in a Web browser. See
“Web Interface Configuration” on page 8 for details.
4. Log into the Web interface. The System Info page opens.
5. Click the link Install NSM Regional Server (see Figure 3 on page 10) to go to the Install
Regional Server window or click the Install NSM Central Manager link to view the Install
NSM Central Manager window (see Figure 4 on page 10), as the case may be.
NOTE: The “admin” user default username is admin and the password is
the one you created in Step 6 of “Boot NSM3000” on page 7.
9Copyright © 2010, Juniper Networks, Inc.
Configuring the NSM Software

Figure 3: Regional Server Configuration Main Menu
Figure 4: Central Manager Configuration Main Menu
Copyright © 2010, Juniper Networks, Inc.10
NSM3000 Quick Start

6. Enter the primary IP address of your management server for eth0 (the default).
You can use the default IP address next to the first radio button or select the second
radio button and then enter a different IP address. Each IP address you add (in addition
to the default IP address) will be available in the drop-down list after you click the
second radio button.
7. Enter the NSM superuser password in the top text box, and then reenter it in the text
box below it.
This password must be at least eight characters long and is case-sensitive. This
password is used by the NSM superuser (also referred to as the NSM administrator).
This user has the highest level of privileges in NSM.
8. Enter the GUI Server one-time password in the top text box, and then reenter it in the
text box below it. This password is used to authenticate this NSM server with other
NSM servers with which it communicates. Regional servers use this password to
authenticate peer servers in an HA configuration and to authenticate the central
manager. The central manager uses this password to authenticate its peer server in
an HA configuration and any regional servers it manages. NSM servers must have the
same GUI Server one-time password, or the authentication will fail.
9. Select the license option. (This option is available only for regional servers.)
a. Select Base Install to use the built-in limited device license for as many as 25
devices.
b. Click Upload license file to upload the license file you generated using the Juniper
License Management System (LMS), which permits you to manage more than 25
devices. This license file must be located on your local hard drive.
See the Network and Security Manager installation Guide for more information about
NSM licensing.
10. Click Submit to save any changes, and then click Install to install the software.
Configuring High Availability
To configure high availability (HA) settings:
11Copyright © 2010, Juniper Networks, Inc.
Configuring the NSM Software

1. On the NSM Configuration Main Menu, click Menu next to High Availability to access
HA options. See Figure 5 on page 12.
Figure 5: High Availability Options
2. Use the High Availability option to turn HA on (y) or off (n). The default is off.
3. Use the Primary Status option to set your NSM3000 appliance as either the primary
or secondary server in the HA cluster. If you select y, it is the primary server (the default).
If you select n, it is the secondary server.
4. Use the HA Remote IP option to enter the IP address for the HA peer in the HA cluster.
5. Use the HA Link Failure Detection IP option to enter the IP address of a computer
outside the HA cluster that you can ping to verify connection status.
6. Use the HA Inter-server password option to enter the heartbeat password used between
the primary and secondary servers.
7. Click Submit to save the changes.
8. Click Menu next to Shared Disk (see Figure 5 on page 12) to configure a shared disk
for regional servers (see Figure 6 on page 13) or for central managers (see Figure 7
on page 13.) This step is optional.
Copyright © 2010, Juniper Networks, Inc.12
NSM3000 Quick Start

Figure 6: Shared Disk Options for Regional Servers
Figure 7: Shared Disk Options for Central Managers
NSM3000 supports shared disk via NFS only. Due to the data-intensive nature of
NSM, we recommend gigabit speed links (1000 Mbps) for shared disk use. For more
information about custom settings, refer to the Network and Security Manager
Installation Guide.
9. Click Menu next to HA Links (see Figure 5 on page 12) to configure the second link in
the HA cluster (see Figure 8 on page 13). This step is optional.
Figure 8: HA Links Options
Use the options in this menu to set up a redundant link for the HA cluster. If you are
going to use a second link, you need to set the IP address for eth1 before configuring
this setting (see “Configuring the Network” on page 23 for details). Setting a redundant
link is optional. For more information about custom settings, refer to the Network and
Security Manager Installation Guide.
If you configure HA with just one heartbeat link, then device management traffic and
data replication traffic both use that link. If you configure two links, device management
traffic uses the first link and data replication uses the second.
13Copyright © 2010, Juniper Networks, Inc.
Configuring the NSM Software

If you set the HA link count to 2, an expanded menu appears to configure the second
link:
Figure 9: Redundant Links
10. Click Menu next to HA Advanced Settings (see Figure 5 on page 12) to configure HA
Advanced settings (see Figure 10 on page 14). This step is optional.
For more information about custom settings, refer to the Network and Security Manager
Installation Guide.
Figure 10: HA Advanced Settings
11. Click Submit to save the HA options and return to the NSM Configuration Main Menu.
Advanced Options
To display the Advanced Options menu, on the NSM Configuration Main Menu, select
Menu next to Advanced Options. The Advanced Options menu appears as shown in
Figure 11 on page 14.
Figure 11: Advanced Options Menu
Advanced installation options include:
Copyright © 2010, Juniper Networks, Inc.14
NSM3000 Quick Start

•https port for NBI service—Allows you to configure a port to listen for messages for the
NSM API. By default, this value is 8443. You can configure it to any port number from
1025 to 65535.
•Remote Replication of Database—Mirrors the daily backup to an external server. You
can toggle it on or off. After you turn it on, use the menu options to configure this option.
•SRS Enabled Options (regional server only)—Opens a menu to enable and configure
Statistical Report Server (SRS). These options enable NSM3000 to interface with
SRS. You can toggle it on or off. When it is on, a menu with additional options is
available.
NOTE: SRS must be installed on a separate server from NSM.
The following sections provide details about the remote replication and SRS options:
•Enabling and Configuring Remote Replication of the Database on page 15
•Enabling and Configuring the Statistical Report Server (SRS) (Regional Server
Only) on page 16
Enabling and Configuring Remote Replication of the Database
To configure remote replication of database settings:
1. On the Advanced Options menu, click Menu next to Remote Replication of Database
(see Figure 5 on page 12) to configure daily backups (see Figure 12 on page 15).
Figure 12: Remote Replication of Database Options
2. Use the Remote Replication of Database option to turn remote replication on (y) or
off (n). The default is off.
3. Use the Hour of day to Replicate Database option to start the backup. The valid range
(in hours) is 00 through 23. The default is 2 AM.
4. Use the Remote Backup IP option to enter the IP address of the remote backup server.
Backup information is copied to the /var/netscreen/dbbackup directory on the remote
server. The “nsm” user must exist on both servers and you must establish an SSH trust
relationship. See the Network and Security Manager Installation Guide, for details.
15Copyright © 2010, Juniper Networks, Inc.
Configuring the NSM Software

5. Use the Remote Replication Timeout option to set up a timeout for Rsync. The valid
range (in seconds) is 1 through 65535. The default is 1800 seconds.
6. Click Submit to save the options and return to the main menu or continue with the
other advanced installation options.
Enabling and Configuring the Statistical Report Server (SRS) (Regional Server
Only)
(This option is not available on a central manager.) To configure statistical report server
(SRS) settings:
1. On the Advanced Options menu, click Menu next to SRS (see Figure 5 on page 12) to
open the SRS menu (see Figure 13 on page 16).
Figure 13: SRS Menu
2. Use the SRS options to turn SRS on (y) or off (n). The default is off. If you turn on this
feature, the server is used with the GUI server.
3. Use the SRS DB IP option to enter the IP address for the server on which you have
installed the SRS database server.
4. Use the SRS DB Type option to select the database type. The values are pgsql (the
default), oracle, or mssql.
5. Use the SRS Database Name option to enter the name of the SRS database. The
default value is netscreen. To enter another name, click the radio button next to the
blank text box and enter the name in the text box.
6. Use the SRS DB Owner Name option to enter the owner’s name of the SRS database.
The default value is netscreen. To enter another name, click the radio button next to
the blank text box and enter the name in the text box.
Copyright © 2010, Juniper Networks, Inc.16
NSM3000 Quick Start

7. Use the SRS Database Owner Password option to enter the SRS database password.
The password requires a minimum of eight characters and is case-sensitive. Reenter
the password in the second text box.
8. Click Submit to save the options and return to the NSM Configuration Main Menu.
Installing NSM Software
After you submit all your configuration options, click Install to install the NSM software
on your NSM3000 appliance. Installation takes a few minutes. A status indicator shows
the progress of the installation. Wait until installation is finished before continuing to use
the Web interface.
Managing NSM Administration
Expand NSM Administration in the left navigation tree to access the options described
in this section. These options are available only after installing NSM.
The following sections explain how to use each of the NSM Administration options:
•Changing the Superuser Password on page 17
•Downloading NSM MIBS (Regional Server Only) on page 18
•Exporting Audit Logs on page 18
•Exporting Device Logs (Regional Server Only) on page 18
•Generating Reports (Regional Server Only) on page 19
•Modifying NSM Configuration Files on page 19
•Backing Up the NSM Database on page 20
•Changing the NSM Management IP on page 21
•Scheduling Security Updates on page 21
Changing the Superuser Password
To change the superuser password, select NSM Administration > NSM Super User
Password. See Figure 14 on page 17.
Figure 14: Change Superuser Password
17Copyright © 2010, Juniper Networks, Inc.
Managing NSM Administration

Downloading NSM MIBS (Regional Server Only)
To download any available MIBs, select NSM Administration > Download NSM MIBS,
and then click Download MIB. See Figure 15 on page 18. This option is not available on
the central manager.
Figure 15: Download NSM MIBs
Exporting Audit Logs
To export audit logs, select NSM Administration > Export Audit Logs. See Figure 16 on
page 18.
Figure 16: Export Audit Logs
To export an audit log to a csv file, select csv in the drop-down list box, and then enter
the csv file name in the text box.
To export an audit log to a system log server, select syslog in the drop-down list box,
and then enter the server IP address, if it is not the local host.
Exporting Device Logs (Regional Server Only)
To export device logs, select NSM Administration > Export Device Logs. See Figure 17
on page 18). This option is not available on the central manager.
Figure 17: Export Device Logs
Copyright © 2010, Juniper Networks, Inc.18
NSM3000 Quick Start

Generating Reports (Regional Server Only)
To generate reports, select NSM Administration > Generate Reports. See Figure 18 on
page 19. This option is not available on the central manager.
Figure 18: Generate Reports
NOTE: The user is an NSM administrator and not an NSM3000 user. Enter
a user name as domain/user, such as global/super.
Modifying NSM Configuration Files
To manually edit the GuiSrv.cfg,DevSvr.dfg and HaSvr.cfg files, select NSM Administration
> Modify NSM Configuration Files. The example in Figure 19 on page 20 shows the option
to modify the GuiSvr.cfg file.
19Copyright © 2010, Juniper Networks, Inc.
Managing NSM Administration

Figure 19: NSM Configuration Files
NOTE: If you subsequently change the NSM3000 configuration by using the
nsm-setup utility, all manual changes to the configuration files are lost.
Backing Up the NSM Database
To configure backups of the NSM database, select NSM Administration > NSM Database
Backup link under NSM Administration. See Figure 20 on page 21.
Copyright © 2010, Juniper Networks, Inc.20
NSM3000 Quick Start